Da

✏️ Editing: 1720728595.M916877P1485276.aristoteles.x5servers.net,S=45204,W=46251:2,S

Envelope-to: alvarezad@sapasequipment.com,
 amora@sapasequipment.com
Delivery-date: Thu, 11 Jul 2024 16:09:55 -0400
From: <rcruz@sapasequipment.com>
To: "'LabX.com Client Services'" <clientservices@labx.com>
Cc: <tmackinnon@labx.com>,
	<alvarezad@sapasequipment.com>,
	<amora@sapasequipment.com>
References: <00ad01dad39a$1252c6d0$36f85470$@sapasequipment.com> <669039af16683_9e103ff22d1343cc1834171a.sidekiq-frequent-fd-poduseast1-main5-green-5bfff9968-qxvvm@email.freshdesk.com>
In-Reply-To: <669039af16683_9e103ff22d1343cc1834171a.sidekiq-frequent-fd-poduseast1-main5-green-5bfff9968-qxvvm@email.freshdesk.com>
Subject: RE: DEACTIVATE EBAY LISTINGS TRANSFER
Date: Thu, 11 Jul 2024 15:09:54 -0500
Message-ID: <024201dad3ce$4c50fa30$e4f2ee90$@sapasequipment.com>
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Hi Melissa,

=20

So the person who manages our database and site is Alfonso; I will refer =
your questions to him.  Secondly, I don=E2=80=99t want to lose the =
listings we currently have with you( happened to us in the past). .  In =
such case, I would prefer to manually load the new listings and keep the =
550+ we currently we have with you. =20

=20

Is there a way we could do a test on a =E2=80=9Cdummy=E2=80=9D account?  =
Just so we can test things before rolling out completely?

From: LabX.com Client Services <clientservices@labx.com>=20
Sent: Thursday, July 11, 2024 3:00 PM
To: rcruz@sapasequipment.com
Cc: tmackinnon@labx.com; alvarezad@sapasequipment.com; =
amora@sapasequipment.com
Subject: Re: DEACTIVATE EBAY LISTINGS TRANSFER

=20

Hi,=20

=20

Thank you for your response.=20

=20

How you would like to proceed then? API or scraper?=20

=20

If scraper, can you please add item weights (required for Buy Now =
shipping estimates) and dimensions (recommended) to your product pages?=20

=20

Also, he is going to check scrape compatibility if that is the preferred =
method.

=20

=E2=80=8BBest,=20

Melissa

=
<https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7knSWW4b-=
6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc-SVW81=
wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ>=20

Client Services=20

clientservices@labx.com <mailto:clientservices@labx.com>=20

705-528-6888

Confidentiality Notice: This message, together with any attachments, is =
intended only for the use of the individual or entity to which it is =
addressed and may contain confidential or privileged information. If you =
think you have received this message in error, please advise the sender =
and delete this message and any attachments immediately.

On Thu, 11 Jul at 3:26 PM , Rcruz <rcruz@sapasequipment.com =
<mailto:rcruz@sapasequipment.com> > wrote:=20

Thanks for the info.=20

=20

Yes, the reason we are =E2=80=9Cconsidering=E2=80=9D to moving our =
scrapping from ebay to your site is two fold:

1.	Source we control and manage ; which is our site.=20
2.	Avoid data entry duplication.=20

=20

Everytime we load a listing on ebay we do the same for our database. =20

=20

Best

Richard=20

From: LabX.com Client Services <clientservices@labx.com =
<mailto:clientservices@labx.com> >=20
Sent: Thursday, July 11, 2024 1:48 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>=20
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; =
alvarezad@sapasequipment.com <mailto:alvarezad@sapasequipment.com> ; =
amora@sapasequipment.com <mailto:amora@sapasequipment.com>=20
Subject: Re: DEACTIVATE EBAY LISTINGS TRANSFER=20

=20

Hi again,=20

=20

I have touched base with our e-Commerce Product Manager and he provided =
me with the following follow up:

=20

There are two options:=20

=20

1. Use our API endpoint to submit their listing data from WordPress. =20

*	We can provide the data schema

2. We scrape their listings from their website. =20

*	In order to provide shipping estimates, we would need the item weights =
and, ideally dimensions visible somewhere on their website's product =
pages. I think them not having this might have been the reason why we =
went the eBay route back in Nov
*	If they'd like to go this route, we'll also need to do a quick check =
to ensure the site is scrapable

=20

Can they share why they'd like to switch from eBay to their website?=20

=E2=80=8B=20

If you can let me know the answers to the above, that would be great and =
I can pass it along. =20

=E2=80=8B=20

Looking forward to hearing from you. =20

=E2=80=8B=20

Regards, =20

Melissa =20

=20

=
<https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7knSWW4b-=
6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc-SVW81=
wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ>=20

Client Services=20

clientservices@labx.com <mailto:clientservices@labx.com>=20

705-528-6888

On Thu, 11 Jul at 12:46 PM , Rcruz <rcruz@sapasequipment.com =
<mailto:rcruz@sapasequipment.com> > wrote:=20

Hi again Melissa, =20

=20

Is there a way to sync directly from our site;  we use WordPress.  If =
so, can we run a test to see what it would look like?  =20

=20

Thanks=20

=20

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>  =
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >=20
Sent: Thursday, July 11, 2024 11:18 AM
To: 'LabX.com Client Services' <clientservices@labx.com =
<mailto:clientservices@labx.com> >
Cc: 'tmackinnon@labx.com' <tmackinnon@labx.com =
<mailto:tmackinnon@labx.com> >; 'alvarezad@sapasequipment.com' =
<alvarezad@sapasequipment.com <mailto:alvarezad@sapasequipment.com> >; =
'amora@sapasequipment.com' <amora@sapasequipment.com =
<mailto:amora@sapasequipment.com> >
Subject: RE: DEACTIVATE EBAY LISTINGS TRANSFER=20

=20

Hello Melissa,=20

=20

Appreciate your prompt attention to this matter. I expect to reactive =
our ebay listings in a few days; will confirm as soon as is ready.=20

=20

The Fedex issue would be appreciated; in many instances our freight =
charge did not appear on listings and we had to assume that charge =
ourselves.=20

=20

Thanks again,=20

Rich=20

=20

From: LabX.com Client Services <clientservices@labx.com =
<mailto:clientservices@labx.com> >=20
Sent: Thursday, July 11, 2024 10:54 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>=20
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; =
alvarezad@sapasequipment.com <mailto:alvarezad@sapasequipment.com> ; =
amora@sapasequipment.com <mailto:amora@sapasequipment.com>=20
Subject: Re: DEACTIVATE EBAY LISTINGS TRANSFER=20

=20

Hello Richard,

=20

Melissa here from LabX. I hope you are doing well.=20

=20

I have spoken with our e-Commerce Product Manager. He has disabled your =
sync but hasn't disabled your listings. Should you want to restore the =
inventory count for an item that has previously sold, you can do so via =
your control panel while this sync isn't enabled.=20

=20

Just a quick question on if/when you might want us to re-enable the =
sync?=20

=20

Finally, he wanted to let you know that we've been working on a solution =
to ensure properly calculated shipping rates from FedEx for =
international orders, and we are just about there. This hasn't been =
applied yet, but we'll keep you posted when it is.=20

Please let me know if there are any additional questions.=20

=20

=E2=80=8BBest,=20

=E2=80=8BMelissa

=
<https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7knSWW4b-=
6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc-SVW81=
wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ>=20

Client Services=20

clientservices@labx.com <mailto:clientservices@labx.com>=20

705-528-6888

65783:1468442=20

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi =
Melissa,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>So the =
person who manages our database and site is Alfonso; I will refer your =
questions to him.=C2=A0 Secondly, I don=E2=80=99t want to lose the =
listings we currently have with you( happened to us in the past). =
.=C2=A0 In such case, I would prefer to manually load the new listings =
and keep the 550+ we currently we have with you.=C2=A0 =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Is there a =
way we could do a test on a =E2=80=9Cdummy=E2=80=9D account?=C2=A0 Just =
so we can test things before rolling out =
completely?<o:p></o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
LabX.com Client Services &lt;clientservices@labx.com&gt; =
<br><b>Sent:</b> Thursday, July 11, 2024 3:00 PM<br><b>To:</b> =
rcruz@sapasequipment.com<br><b>Cc:</b> tmackinnon@labx.com; =
alvarezad@sapasequipment.com; =
amora@sapasequipment.com<br><b>Subject:</b> Re: DEACTIVATE EBAY LISTINGS =
TRANSFER<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi,&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Thank you for your =
response.&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>How you would like to proceed then? API or =
scraper?&nbsp;</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#183247'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#183247'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><strong><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>If scraper</span></strong><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>, can you please add item weights (required =
for Buy Now shipping estimates) and dimensions (recommended) to your =
product pages?&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#183247'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Also, he is going to check scrape =
compatibility if that is the preferred method.</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#183247'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>=E2=80=8BBest,&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Melissa<o:p></o:p></span></p><table =
class=3DMsoNormalTable border=3D1 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse;border:none'><tr =
style=3D'height:28.5pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow-wrap: break-word;overflow:hidden'><p =
class=3DMsoNormal><br><span style=3D'border:none windowtext =
1.0pt;padding:0in'><img width=3D126 height=3D35 =
style=3D'width:1.3125in;height:.368in' id=3D"_x0000_i1027" =
src=3D"https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7kn=
SWW4b-6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc=
-SVW81wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ"></span><o:p></o:p></p></td><td=
 valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow-wrap: break-word;overflow:hidden'><div =
style=3D'margin-left:9.0pt'><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Client =
Services&nbsp;</span></b><o:p></o:p></p></div><div =
style=3D'margin-left:9.0pt'><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a></span=
><o:p></o:p></p></div><div style=3D'margin-left:9.0pt'><p =
class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343;background:whit=
e'>705-528-6888</span><o:p></o:p></p></div></td></tr></table></table><div=
><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;</span><b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments immediately.</span></i><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Thu, 11 Jul at 3:26 PM <span class=3Dseparator>, =
Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </span></span><span =
class=3Dseparator><o:p></o:p></span></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks for =
the info. </span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Yes, the =
reason we are =E2=80=9Cconsidering=E2=80=9D to moving our scrapping from =
ebay to your site is two fold:</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><ol start=3D1 type=3D1><li =
class=3DMsoListParagraph style=3D'mso-list:l0 level1 lfo1'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Source we =
control and manage ; which is our site. <o:p></o:p></span></li><li =
class=3DMsoListParagraph style=3D'mso-list:l0 level1 lfo1'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Avoid data =
entry duplication. <o:p></o:p></span></li></ol><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Everytime we =
load a listing on ebay we do the same for our database.&nbsp; =
</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Best</span><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Richard =
</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From:</span><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> LabX.com =
Client Services &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Thursday, July 11, 2024 1:48 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>; <a =
href=3D"mailto:alvarezad@sapasequipment.com">alvarezad@sapasequipment.com=
</a>; <a =
href=3D"mailto:amora@sapasequipment.com">amora@sapasequipment.com</a><br>=
<b>Subject:</b> Re: DEACTIVATE EBAY LISTINGS TRANSFER</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi =
again,&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><p=
 class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>I have touched base with our e-Commerce Product Manager =
and he provided me with the following follow =
up:<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>There are two options:</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>1. Use our API endpoint to submit their =
listing data from WordPress.&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><ul type=3Ddisc><li class=3DMsoNormal =
style=3D'color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;mso-list:l1 level1 lfo2;box-sizing: border-box'><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>We can provide the data schema</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></li></ul><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>2. We scrape their listings from their =
website.&nbsp;</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> <o:p></o:p></span></p></div></div><ul type=3Ddisc><li =
class=3DMsoNormal =
style=3D'color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;mso-list:l2 level1 lfo3;box-sizing: border-box'><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>In order to provide shipping estimates, we =
would need the item weights and, ideally dimensions visible somewhere on =
their website's product pages. I think them not having this might have =
been the reason why we went the eBay route back in Nov</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></li><li class=3DMsoNormal =
style=3D'color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto=
;mso-list:l2 level1 lfo3;box-sizing: border-box'><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>If they'd like to go this route, we'll also =
need to do a quick check to ensure the site is scrapable</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></li></ul><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Can they share why they'd like to switch =
from eBay to their website?</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>=E2=80=8B</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>If you can let me know the answers to the =
above, that would be great and I can pass it along.&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>=E2=80=8B</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Looking forward to hearing from =
you.&nbsp;</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> <o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>=E2=80=8B</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Regards,&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Melissa&nbsp;</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr style=3D'height:28.5pt'><td =
style=3D'border:solid white 1.0pt;border-right:solid red =
1.5pt;padding:3.15pt 3.15pt 3.15pt 3.15pt;height:28.5pt;overflow-wrap: =
break-word;overflow:hidden'><div><p class=3DMsoNormal><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.368in' =
id=3D"_x0000_i1026" =
src=3D"https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7kn=
SWW4b-6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc=
-SVW81wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ"></span><o:p></o:p></p></div></=
td><td style=3D'border:solid white 1.0pt;border-left:none;padding:3.15pt =
3.15pt 3.15pt 3.15pt;height:28.5pt;overflow-wrap: =
break-word;overflow:hidden'><div style=3D'margin-left:9.0pt'><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Client =
Services&nbsp;</span></b><o:p></o:p></p></div></div><div =
style=3D'margin-left:9.0pt'><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a></span=
><o:p></o:p></p></div></div><div style=3D'margin-left:9.0pt'><div><p =
class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343;background:whit=
e'>705-528-6888</span><o:p></o:p></p></div></div></td></tr></table><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;</span><b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments immediately.</span></i><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Thu, 11 Jul at 12:46 PM <span class=3Dseparator>, =
Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </span><o:p></o:p></span></p></div><div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi again =
Melissa,&nbsp; </span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Is there a =
way to sync directly from our site;&nbsp; we use WordPress.&nbsp; If so, =
can we run a test to see what it would look like?&nbsp;&nbsp; =
</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks</span>=
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><block=
quote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From:</span><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Thursday, July 11, 2024 11:18 AM<br><b>To:</b> =
'LabX.com Client Services' &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt;<b=
r><b>Cc:</b> 'tmackinnon@labx.com' &lt;<a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>&gt;; =
'alvarezad@sapasequipment.com' &lt;<a =
href=3D"mailto:alvarezad@sapasequipment.com">alvarezad@sapasequipment.com=
</a>&gt;; 'amora@sapasequipment.com' &lt;<a =
href=3D"mailto:amora@sapasequipment.com">amora@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> RE: DEACTIVATE EBAY LISTINGS TRANSFER</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hello =
Melissa, </span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Appreciate =
your prompt attention to this matter. I expect to reactive our ebay =
listings in a few days; will confirm as soon as is ready. </span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>The Fedex =
issue would be appreciated; in many instances our freight charge did not =
appear on listings and we had to assume that charge ourselves. =
</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks =
again,</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> <o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Rich</span><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
LabX.com Client Services &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Thursday, July 11, 2024 10:54 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>; <a =
href=3D"mailto:alvarezad@sapasequipment.com">alvarezad@sapasequipment.com=
</a>; <a =
href=3D"mailto:amora@sapasequipment.com">amora@sapasequipment.com</a><br>=
<b>Subject:</b> Re: DEACTIVATE EBAY LISTINGS TRANSFER</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><d=
iv><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hello =
Richard,<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Melissa =
here from LabX. I hope you are doing =
well.&nbsp;<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#222222'>I have spoken with our e-Commerce Product =
Manager. He has disabled your sync but <strong><span =
style=3D'font-family:"Segoe UI",sans-serif'>hasn't</span></strong> =
disabled your listings. Should you want to restore the inventory count =
for an item that has previously sold, you can do so via your control =
panel while this sync isn't enabled.</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#222222'>Just a quick question on if/when you might =
want us to re-enable the sync?</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#222222'>Finally, he wanted to let you know that =
we've been working on a solution to ensure properly calculated shipping =
rates from FedEx for international orders, and we are just about there. =
This hasn't been applied yet, but we'll keep you posted when it =
is.</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><br>Please let me know if there are any additional =
questions.&nbsp;<o:p></o:p></span></p></div></div></div><div><div><div><p=
 class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>=E2=80=8BBest,&nbsp;<o:p></o:p></span></p></div></div></d=
iv><div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>=E2=80=8BMelissa<o:p></o:p></span></p></div></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr style=3D'height:28.5pt'><td =
style=3D'border:solid white 1.0pt;border-right:solid red =
1.5pt;padding:3.15pt 3.15pt 3.15pt 3.15pt;height:28.5pt;overflow-wrap: =
break-word;overflow:hidden'><div><div><p class=3DMsoNormal><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.368in' =
id=3D"_x0000_i1025" =
src=3D"https://lh4.googleusercontent.com/S7hHMFotIJAfb8vmJgfHrgSGExxJv7kn=
SWW4b-6HOBT0hU3Z12XuHAdi8R7A3qB_PR8xqBGd1R_u-Dos6EiIWD5-Sq87WDH1qyiIENMlc=
-SVW81wNetFMD1xbP8nmRIg73UCmBBFUBq3EWACSQ"></span><o:p></o:p></p></div></=
div></td><td style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow-wrap: break-word;overflow:hidden'><div =
style=3D'margin-left:9.0pt'><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Client =
Services&nbsp;</span></b><o:p></o:p></p></div></div></div><div =
style=3D'margin-left:9.0pt'><div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a></span=
><o:p></o:p></p></div></div></div><div =
style=3D'margin-left:9.0pt'><div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343;background:whit=
e'>705-528-6888</span><o:p></o:p></p></div></div></div></td></tr></table>=
<div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;</span><b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments immediately.</span></i><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div></div></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:1.0pt;font-family:"fdtktid",serif;color:white'>65783:1=
468442</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div></blockquote></div></blockquote><=
/div></div><div><p class=3DMsoNormal><span =
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