Da

✏️ Editing: 1663793990.M143310P730937.aristoteles.x5servers.com,S=23984,W=24453:2,

Envelope-to: alvarezbet@sapasequipment.com
Delivery-date: Wed, 21 Sep 2022 16:59:50 -0400
MIME-Version: 1.0
References: <CAPb0jbUKMpKzMAFD2rTzCZHVduoRmAr1nAEX2vhPH4dRgtZT4g@mail.gmail.com>
 <2a8801d8c87a$71024890$5306d9b0$@sapasequipment.com> <CAPb0jbU-gw5nuOyhmLDaXhLioD15wem=eR0MB0vtE+1RF05hSw@mail.gmail.com>
 <08b101d8cdcd$b6ed1490$24c73db0$@sapasequipment.com>
In-Reply-To: <08b101d8cdcd$b6ed1490$24c73db0$@sapasequipment.com>
From: Tracey MacKinnon <tmackinnon@labx.com>
Date: Wed, 21 Sep 2022 16:58:55 -0400
Message-ID: <CAPb0jbUaLZRXbxD-BB=HTFdkx=8Kc4zpreFjJ+x8dwvtYbN+Lg@mail.gmail.com>
Subject: Re: 2022 LabX Buy Now Renewal
To: rcruz@sapasequipment.com
Cc: Betsy Alvarez <alvarezbet@sapasequipment.com>
Content-Type: multipart/alternative; boundary="00000000000029743905e9363708"

--00000000000029743905e9363708
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Hi Richard:

Sorry it has taken me a while to get back to you - I needed to follow up
with the previous Account Manager and Client Services to understand the
customized Buy Now program you have.
The Buy Now program you are currently on was customized for you in 2020 as
a "Buy Now" program, but allowing you to have the products listed as
"Request to Quote".
With this customized program you have been able to take advantage of paying
a drastically reduced rate for 186 products, which I am not able to offer
any longer.

I am working through some options for you and will follow up tomorrow with
you.
It may be best to schedule a call for us to discuss - do you have any
availability this week or early next?
It would be great to meet you!

Thanks Tracey

On Wed, Sep 21, 2022 at 11:20 AM <rcruz@sapasequipment.com> wrote:

> Hi Tracey,
>
>
>
> We really don=E2=80=99t see a need for the =E2=80=9Cbuy it now=E2=80=9D o=
ption for our business.
> Almost all our business is by sending our customers formal quotes.  Maybe=
 I
> am missing something=E2=80=A6??
>
>
>
> *From:* Tracey MacKinnon <tmackinnon@labx.com>
> *Sent:* Tuesday, September 20, 2022 12:54 PM
> *To:* rcruz@sapasequipment.com
> *Cc:* Betsy Alvarez <alvarezbet@sapasequipment.com>
> *Subject:* Re: 2022 LabX Buy Now Renewal
>
>
>
> Hi Richard:
>
>
>
> Just checking in to see if you need any further information from me to
> support your renewal process?
>
>
>
> I have attached your renewal here for your quick reference and it will
> expire next Thursday.
>
>
>
> Thanks,
>
>
>
> On Wed, Sep 14, 2022 at 4:42 PM <rcruz@sapasequipment.com> wrote:
>
> Hi Tracey,
>
>
>
> So we were just talking about looking into other programs LabX may have.
> Let us review further and we will reach out to you.
>
>
>
> Best,
>
> Rich
>
>
>
> *From:* Tracey MacKinnon <tmackinnon@labx.com>
> *Sent:* Wednesday, September 14, 2022 2:26 PM
> *To:* Richard Cruz <rcruz@sapasequipment.com>; Betsy Alvarez <
> alvarezbet@sapasequipment.com>
> *Subject:* 2022 LabX Buy Now Renewal
>
>
>
> Hi Richard and Betsy:
>
>
>
> Hope you are having a good week!
>
>
>
> I am reaching out to you as your renewal for your LabX Buy Now Program is
> due.
>
> I have attached the renewal quote to this email, if it is acceptable
> please sign and return to me or we can have a call to discuss (please
> provide some available dates).
>
>
>
> Your metrics from 30 September to 13 September 2022 are great. There are
> 109 email leads and 9 phone leads - for a detailed data secure report
> please click on the below:
> https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2021-2022
>
> Password: Sapas404250
>
>
>
> You also had some interest in our other products/options and depending
> what you would like to accomplish, we can add it to this renewal or do it
> separately. I have attached our Media Kit for your review.
>
> Let me know if you have any questions.
>
>
>
>
>
>
> *Tracey MacKinnon*
>
> *Account Manager | LabX*
>
> tmackinnon@labx.com
>
> 1.548.881.2122
>
>
> *Confidentiality Notice**: This message, together with any attachments,
> is intended only for the use of the individual or entity to which it is
> addressed and may contain confidential or privileged information. If you
> think you have received this message in error, please advise the sender a=
nd
> delete this message and any attachments immediately.*
>
>
>
>
> --
>
>
> *Tracey MacKinnon*
>
> *Clinical & Diagnostics Account Manager | LabX*
>
> tmackinnon@labx.com
>
> 1.548.881.2122
>
>
> *Confidentiality Notice**: This message, together with any attachments,
> is intended only for the use of the individual or entity to which it is
> addressed and may contain confidential or privileged information. If you
> think you have received this message in error, please advise the sender a=
nd
> delete this message and any attachments immediately.*
>

--=20

*Tracey MacKinnon*

Clinical & Diagnostics Account Manager | LabX

tmackinnon@labx.com

1.548.881.2122

Confidentiality Notice: This message, together with any attachments, is
intended only for the use of the individual or entity to which it is
addressed and may contain confidential or privileged information. If you
think you have received this message in error, please advise the sender and
delete this message and any attachments immediately.

--00000000000029743905e9363708
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr"><div dir=3D"ltr">Hi Richard:<div><br></div><div>Sorry it h=
as taken me a while to get back to you - I needed to follow up with the pre=
vious Account Manager and Client Services to understand the customized Buy =
Now program you have.</div><div>The Buy Now program you are currently on wa=
s customized for you in 2020 as a &quot;Buy Now&quot; program, but allowing=
 you to have the products listed as &quot;Request to Quote&quot;.</div><div=
>With this customized program you have been able to take advantage of payin=
g a drastically reduced rate for 186 products, which I am not able to offer=
 any longer.</div><div><br></div><div>I am working through some options for=
 you and will follow up tomorrow with you.</div><div>It may be best to sche=
dule a call for us to discuss - do you have any availability this week or e=
arly next?=C2=A0</div><div>It would be great to meet you!</div><div><br></d=
iv><div>Thanks=C2=A0Tracey</div><div><br></div><div><br></div><div><br></di=
v></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr=
">On Wed, Sep 21, 2022 at 11:20 AM &lt;<a href=3D"mailto:rcruz@sapasequipme=
nt.com">rcruz@sapasequipment.com</a>&gt; wrote:<br></div><blockquote class=
=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rg=
b(204,204,204);padding-left:1ex"><div class=3D"msg7481074027856416332"><div=
 lang=3D"EN-US" style=3D"overflow-wrap: break-word;"><div class=3D"m_748107=
4027856416332WordSection1"><p class=3D"MsoNormal">Hi Tracey,=C2=A0 <u></u><=
u></u></p><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p><p class=3D"MsoNor=
mal">We really don=E2=80=99t see a need for the =E2=80=9Cbuy it now=E2=80=
=9D option for our business.=C2=A0 Almost all our business is by sending ou=
r customers formal quotes.=C2=A0 Maybe I am missing something=E2=80=A6??=C2=
=A0=C2=A0 <u></u><u></u></p><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>=
<div style=3D"border-right:none;border-bottom:none;border-left:none;border-=
top:1pt solid rgb(225,225,225);padding:3pt 0in 0in"><p class=3D"MsoNormal">=
<b>From:</b> Tracey MacKinnon &lt;<a href=3D"mailto:tmackinnon@labx.com" ta=
rget=3D"_blank">tmackinnon@labx.com</a>&gt; <br><b>Sent:</b> Tuesday, Septe=
mber 20, 2022 12:54 PM<br><b>To:</b> <a href=3D"mailto:rcruz@sapasequipment=
.com" target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Cc:</b> Betsy Al=
varez &lt;<a href=3D"mailto:alvarezbet@sapasequipment.com" target=3D"_blank=
">alvarezbet@sapasequipment.com</a>&gt;<br><b>Subject:</b> Re: 2022 LabX Bu=
y Now Renewal<u></u><u></u></p></div><p class=3D"MsoNormal"><u></u>=C2=A0<u=
></u></p><div><p class=3D"MsoNormal">Hi Richard:<u></u><u></u></p><div><p c=
lass=3D"MsoNormal"><u></u>=C2=A0<u></u></p></div><div><p class=3D"MsoNormal=
">Just checking in to see if you need any further information=C2=A0from me =
to support your renewal process?<u></u><u></u></p></div><div><p class=3D"Ms=
oNormal"><u></u>=C2=A0<u></u></p></div><div><p class=3D"MsoNormal">I have a=
ttached your renewal here for your quick reference and it will expire next =
Thursday.<u></u><u></u></p></div><div><p class=3D"MsoNormal"><u></u>=C2=A0<=
u></u></p></div><div><p class=3D"MsoNormal">Thanks,=C2=A0<u></u><u></u></p>=
</div></div><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p><div><div><p cla=
ss=3D"MsoNormal">On Wed, Sep 14, 2022 at 4:42 PM &lt;<a href=3D"mailto:rcru=
z@sapasequipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&gt; wr=
ote:<u></u><u></u></p></div><blockquote style=3D"border-top:none;border-rig=
ht:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0=
in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in"><div><div><div><p class=
=3D"MsoNormal">Hi Tracey, <u></u><u></u></p><p class=3D"MsoNormal">=C2=A0<u=
></u><u></u></p><p class=3D"MsoNormal">So we were just talking about lookin=
g into other programs LabX may have.=C2=A0=C2=A0 Let us review further and =
we will reach out to you. <u></u><u></u></p><p class=3D"MsoNormal">=C2=A0<u=
></u><u></u></p><p class=3D"MsoNormal">Best,<u></u><u></u></p><p class=3D"M=
soNormal">Rich<u></u><u></u></p><p class=3D"MsoNormal">=C2=A0<u></u><u></u>=
</p><div style=3D"border-right:none;border-bottom:none;border-left:none;bor=
der-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in"><p class=3D"MsoNorm=
al"><b>From:</b> Tracey MacKinnon &lt;<a href=3D"mailto:tmackinnon@labx.com=
" target=3D"_blank">tmackinnon@labx.com</a>&gt; <br><b>Sent:</b> Wednesday,=
 September 14, 2022 2:26 PM<br><b>To:</b> Richard Cruz &lt;<a href=3D"mailt=
o:rcruz@sapasequipment.com" target=3D"_blank">rcruz@sapasequipment.com</a>&=
gt;; Betsy Alvarez &lt;<a href=3D"mailto:alvarezbet@sapasequipment.com" tar=
get=3D"_blank">alvarezbet@sapasequipment.com</a>&gt;<br><b>Subject:</b> 202=
2 LabX Buy Now Renewal<u></u><u></u></p></div><p class=3D"MsoNormal">=C2=A0=
<u></u><u></u></p><div><p class=3D"MsoNormal">Hi Richard and Betsy:<u></u><=
u></u></p><div><p class=3D"MsoNormal">=C2=A0<u></u><u></u></p></div><div><p=
 class=3D"MsoNormal">Hope you are having a good week!<u></u><u></u></p></di=
v><div><p class=3D"MsoNormal">=C2=A0<u></u><u></u></p></div><div><p class=
=3D"MsoNormal">I am reaching out to you as your renewal for your LabX Buy N=
ow Program is due.<u></u><u></u></p></div><div><p class=3D"MsoNormal">I hav=
e attached the renewal quote to this email, if it is acceptable please sign=
 and return to me or we can have a call to discuss (please provide some ava=
ilable dates).<u></u><u></u></p></div><div><p class=3D"MsoNormal">=C2=A0<u>=
</u><u></u></p></div><div><p class=3D"MsoNormal">Your metrics from 30 Septe=
mber to 13 September 2022 are great. There are 109 email leads and 9 phone =
leads - for a detailed data secure report please click on the below:<br><a =
href=3D"https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2021-2022" =
target=3D"_blank">https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2=
021-2022</a><br><br>Password: Sapas404250<u></u><u></u></p></div><div><p cl=
ass=3D"MsoNormal">=C2=A0<u></u><u></u></p></div><div><p class=3D"MsoNormal"=
>You also had some interest in our other products/options and depending wha=
t you would like to accomplish, we can add it to this renewal or do it sepa=
rately. I have attached our Media Kit for your review.=C2=A0<u></u><u></u><=
/p></div><div><p class=3D"MsoNormal">Let me know if you have any questions.=
<br clear=3D"all"><u></u><u></u></p><div><p class=3D"MsoNormal">=C2=A0<u></=
u><u></u></p></div><p class=3D"MsoNormal">=C2=A0<u></u><u></u></p><div><div=
><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" style=3D"border-co=
llapse:collapse"><tbody><tr style=3D"height:28.5pt"><td valign=3D"top" styl=
e=3D"border-width:1pt 1.5pt 1pt 1pt;border-style:solid;border-color:white r=
ed white white;padding:3.15pt;height:28.5pt"><p class=3D"MsoNormal"><br><sp=
an style=3D"border:1pt none windowtext;padding:0in"><img border=3D"0" width=
=3D"126" height=3D"35" style=3D"width: 1.3125in; height: 0.368in;" id=3D"m_=
7481074027856416332_x0000_i1026" src=3D"https://lh3.googleusercontent.com/c=
qQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxG=
Z-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><u></u=
><u></u></p></td><td valign=3D"top" style=3D"border-top:1pt solid white;bor=
der-right:1pt solid white;border-bottom:1pt solid white;border-left:none;pa=
dding:3.15pt;height:28.5pt;overflow:hidden"><p style=3D"margin-right:0in;ma=
rgin-bottom:0in;margin-left:9pt"><b><span style=3D"font-size:10pt;font-fami=
ly:Roboto;color:red">Tracey MacKinnon</span></b><u></u><u></u></p><p style=
=3D"margin-right:0in;margin-bottom:0in;margin-left:9pt"><b><span style=3D"f=
ont-size:9pt;font-family:Roboto;color:rgb(67,67,67)">Account Manager | LabX=
</span></b><u></u><u></u></p><p style=3D"margin-right:0in;margin-bottom:0in=
;margin-left:9pt"><span style=3D"font-size:9pt;font-family:Roboto;color:rgb=
(67,67,67)"><a href=3D"mailto:tmackinnon@labx.com" target=3D"_blank">tmacki=
nnon@labx.com</a></span><u></u><u></u></p><p style=3D"margin-right:0in;marg=
in-bottom:0in;margin-left:9pt"><span style=3D"font-size:9pt;font-family:Rob=
oto;color:rgb(67,67,67)">1.548.881.2122</span><u></u><u></u></p></td></tr><=
/tbody></table><p class=3D"MsoNormal"><br><b><i><span style=3D"font-size:8p=
t;font-family:Arial,sans-serif;color:black">Confidentiality Notice</span></=
i></b><i><span style=3D"font-size:8pt;font-family:Arial,sans-serif;color:bl=
ack">: This message, together with any attachments, is intended only for th=
e use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received this=
 message in error, please advise the sender and delete this message and any=
 attachments immediately.</span></i><u></u><u></u></p></div></div></div></d=
iv></div></div></div></blockquote></div><p class=3D"MsoNormal"><br clear=3D=
"all"><u></u><u></u></p><div><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p=
></div><p class=3D"MsoNormal">-- <u></u><u></u></p><div><div><table border=
=3D"0" cellspacing=3D"0" cellpadding=3D"0" style=3D"border-collapse:collaps=
e"><tbody><tr style=3D"height:28.5pt"><td valign=3D"top" style=3D"border-wi=
dth:1pt 1.5pt 1pt 1pt;border-style:solid;border-color:white red white white=
;padding:3.15pt;height:28.5pt;overflow:hidden"><p class=3D"MsoNormal"><br><=
span style=3D"border:1pt none windowtext;padding:0in"><img border=3D"0" wid=
th=3D"126" height=3D"35" style=3D"width: 1.3125in; height: 0.368in;" id=3D"=
m_7481074027856416332_x0000_i1025" src=3D"https://lh3.googleusercontent.com=
/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2b=
xGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><u><=
/u><u></u></p></td><td valign=3D"top" style=3D"border-top:1pt solid white;b=
order-right:1pt solid white;border-bottom:1pt solid white;border-left:none;=
padding:3.15pt;height:28.5pt;overflow:hidden"><p style=3D"margin-right:0in;=
margin-bottom:0in;margin-left:9pt"><b><span style=3D"font-size:10pt;font-fa=
mily:Roboto;color:red">Tracey MacKinnon</span></b><u></u><u></u></p><p styl=
e=3D"margin-right:0in;margin-bottom:0in;margin-left:9pt"><b><span style=3D"=
font-size:9pt;font-family:Roboto;color:rgb(67,67,67)">Clinical &amp; Diagno=
stics Account Manager | LabX</span></b><u></u><u></u></p><p style=3D"margin=
-right:0in;margin-bottom:0in;margin-left:9pt"><span style=3D"font-size:9pt;=
font-family:Roboto;color:rgb(67,67,67)"><a href=3D"mailto:tmackinnon@labx.c=
om" target=3D"_blank">tmackinnon@labx.com</a></span><u></u><u></u></p><p st=
yle=3D"margin-right:0in;margin-bottom:0in;margin-left:9pt"><span style=3D"f=
ont-size:9pt;font-family:Roboto;color:rgb(67,67,67)">1.548.881.2122</span><=
u></u><u></u></p></td></tr></tbody></table><p class=3D"MsoNormal"><br><b><i=
><span style=3D"font-size:8pt;font-family:Arial,sans-serif;color:black">Con=
fidentiality Notice</span></i></b><i><span style=3D"font-size:8pt;font-fami=
ly:Arial,sans-serif;color:black">: This message, together with any attachme=
nts, is intended only for the use of the individual or entity to which it i=
s addressed and may contain confidential or privileged information. If you =
think you have received this message in error, please advise the sender and=
 delete this message and any attachments immediately.</span></i><u></u><u><=
/u></p></div></div></div></div></div></blockquote></div><br clear=3D"all"><=
div><br></div>-- <br><div dir=3D"ltr" class=3D"gmail_signature"><div dir=3D=
"ltr"><span><div dir=3D"ltr" style=3D"margin-left:0pt" align=3D"left"><tabl=
e style=3D"border:none;border-collapse:collapse"><colgroup><col width=3D"14=
0"><col width=3D"484"></colgroup><tbody><tr style=3D"height:28.5pt"><td sty=
le=3D"border-width:1pt 1.5pt 1pt 1pt;border-style:solid;border-color:rgb(25=
5,255,255) rgb(255,0,0) rgb(255,255,255) rgb(255,255,255);vertical-align:to=
p;padding:3.168pt;overflow:hidden"><br><span style=3D"border:none;display:i=
nline-block;overflow:hidden;width:126px;height:35px"><img src=3D"https://lh=
3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM=
8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4j=
RqVRwDX-AP" width=3D"126" height=3D"35" style=3D"margin-left: 0px; margin-t=
op: 0px;"></span><br></td><td style=3D"border-width:1pt 1pt 1pt 1.5pt;borde=
r-style:solid;border-color:rgb(255,255,255) rgb(255,255,255) rgb(255,255,25=
5) rgb(255,0,0);vertical-align:top;padding:3.168pt;overflow:hidden"><p dir=
=3D"ltr" style=3D"line-height:1.2;margin-left:9pt;margin-top:0pt;margin-bot=
tom:0pt"><font color=3D"#ff0000" face=3D"Roboto, sans-serif"><span style=3D=
"font-size:13.3333px;white-space:pre-wrap"><b>Tracey MacKinnon</b></span></=
font></p><p dir=3D"ltr" style=3D"line-height:1.2;margin-left:9pt;margin-top=
:0pt;margin-bottom:0pt"><span style=3D"font-size:9pt;font-family:Roboto,san=
s-serif;color:rgb(67,67,67);background-color:transparent;font-weight:700;ve=
rtical-align:baseline;white-space:pre-wrap">Clinical &amp; Diagnostics Acco=
unt Manager | LabX</span></p><p dir=3D"ltr" style=3D"line-height:1.2;margin=
-left:9pt;margin-top:0pt;margin-bottom:0pt"><span style=3D"font-size:9pt;fo=
nt-family:Roboto,sans-serif;color:rgb(67,67,67);background-color:transparen=
t;vertical-align:baseline;white-space:pre-wrap"><a href=3D"mailto:tmackinno=
n@labx.com" target=3D"_blank">tmackinnon@labx.com</a></span></p><p dir=3D"l=
tr" style=3D"line-height:1.2;margin-left:9pt;margin-top:0pt;margin-bottom:0=
pt"><span style=3D"font-size:9pt;font-family:Roboto,sans-serif;color:rgb(67=
,67,67);vertical-align:baseline;white-space:pre-wrap">1.548.881.2122</span>=
</p></td></tr></tbody></table></div><br><span style=3D"font-size:8pt;font-f=
amily:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:700;f=
ont-style:italic;vertical-align:baseline;white-space:pre-wrap">Confidential=
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