Da

✏️ Editing: 1663849866.M744249P682736.aristoteles.x5servers.com,S=26888,W=27518:2,

Envelope-to: alvarezbet@sapasequipment.com
Delivery-date: Thu, 22 Sep 2022 08:31:06 -0400
From: <rcruz@sapasequipment.com>
To: "'Tracey MacKinnon'" <tmackinnon@labx.com>
Cc: "'Betsy Alvarez'" <alvarezbet@sapasequipment.com>
References: <CAPb0jbUKMpKzMAFD2rTzCZHVduoRmAr1nAEX2vhPH4dRgtZT4g@mail.gmail.com> <2a8801d8c87a$71024890$5306d9b0$@sapasequipment.com> <CAPb0jbU-gw5nuOyhmLDaXhLioD15wem=eR0MB0vtE+1RF05hSw@mail.gmail.com> <08b101d8cdcd$b6ed1490$24c73db0$@sapasequipment.com> <CAPb0jbUaLZRXbxD-BB=HTFdkx=8Kc4zpreFjJ+x8dwvtYbN+Lg@mail.gmail.com>
In-Reply-To: <CAPb0jbUaLZRXbxD-BB=HTFdkx=8Kc4zpreFjJ+x8dwvtYbN+Lg@mail.gmail.com>
Subject: RE: 2022 LabX Buy Now Renewal
Date: Thu, 22 Sep 2022 07:31:03 -0500
Message-ID: <0ddd01d8ce7f$2fd7a620$8f86f260$@sapasequipment.com>
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Content-Language: en-us

This is a multipart message in MIME format.

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	charset="UTF-8"
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Tracey, =20

=20

I am available tomorrow morning at 9am central. Will that work?

=20

From: Tracey MacKinnon <tmackinnon@labx.com>=20
Sent: Wednesday, September 21, 2022 3:59 PM
To: rcruz@sapasequipment.com
Cc: Betsy Alvarez <alvarezbet@sapasequipment.com>
Subject: Re: 2022 LabX Buy Now Renewal

=20

Hi Richard:

=20

Sorry it has taken me a while to get back to you - I needed to follow up =
with the previous Account Manager and Client Services to understand the =
customized Buy Now program you have.

The Buy Now program you are currently on was customized for you in 2020 =
as a "Buy Now" program, but allowing you to have the products listed as =
"Request to Quote".

With this customized program you have been able to take advantage of =
paying a drastically reduced rate for 186 products, which I am not able =
to offer any longer.

=20

I am working through some options for you and will follow up tomorrow =
with you.

It may be best to schedule a call for us to discuss - do you have any =
availability this week or early next?=20

It would be great to meet you!

=20

Thanks Tracey

=20

On Wed, Sep 21, 2022 at 11:20 AM <rcruz@sapasequipment.com =
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tracey, =20

=20

We really don=E2=80=99t see a need for the =E2=80=9Cbuy it now=E2=80=9D =
option for our business.  Almost all our business is by sending our =
customers formal quotes.  Maybe I am missing something=E2=80=A6??  =20

=20

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> =
>=20
Sent: Tuesday, September 20, 2022 12:54 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>=20
Cc: Betsy Alvarez <alvarezbet@sapasequipment.com =
<mailto:alvarezbet@sapasequipment.com> >
Subject: Re: 2022 LabX Buy Now Renewal

=20

Hi Richard:

=20

Just checking in to see if you need any further information from me to =
support your renewal process?

=20

I have attached your renewal here for your quick reference and it will =
expire next Thursday.

=20

Thanks,=20

=20

On Wed, Sep 14, 2022 at 4:42 PM <rcruz@sapasequipment.com =
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tracey,=20

=20

So we were just talking about looking into other programs LabX may have. =
  Let us review further and we will reach out to you.=20

=20

Best,

Rich

=20

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> =
>=20
Sent: Wednesday, September 14, 2022 2:26 PM
To: Richard Cruz <rcruz@sapasequipment.com =
<mailto:rcruz@sapasequipment.com> >; Betsy Alvarez =
<alvarezbet@sapasequipment.com <mailto:alvarezbet@sapasequipment.com> >
Subject: 2022 LabX Buy Now Renewal

=20

Hi Richard and Betsy:

=20

Hope you are having a good week!

=20

I am reaching out to you as your renewal for your LabX Buy Now Program =
is due.

I have attached the renewal quote to this email, if it is acceptable =
please sign and return to me or we can have a call to discuss (please =
provide some available dates).

=20

Your metrics from 30 September to 13 September 2022 are great. There are =
109 email leads and 9 phone leads - for a detailed data secure report =
please click on the below:
https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2021-2022

Password: Sapas404250

=20

You also had some interest in our other products/options and depending =
what you would like to accomplish, we can add it to this renewal or do =
it separately. I have attached our Media Kit for your review.=20

Let me know if you have any questions.

=20

=
<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3=
w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiw=
F7BvGAdxfi6Uh4jRqVRwDX-AP>=20

Tracey MacKinnon

Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>=20

1.548.881.2122

Confidentiality Notice: This message, together with any attachments, is =
intended only for the use of the individual or entity to which it is =
addressed and may contain confidential or privileged information. If you =
think you have received this message in error, please advise the sender =
and delete this message and any attachments immediately.

=20

--=20

=
<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3=
w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiw=
F7BvGAdxfi6Uh4jRqVRwDX-AP>=20

Tracey MacKinnon

Clinical & Diagnostics Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>=20

1.548.881.2122

=20

--=20

=
<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3=
w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiw=
F7BvGAdxfi6Uh4jRqVRwDX-AP>=20

Tracey MacKinnon

Clinical & Diagnostics Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>=20

1.548.881.2122

------=_NextPart_000_0DDE_01D8CE55.4708A300
Content-Type: text/html;
	charset="UTF-8"
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Tracey,=C2=A0 =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>I am available tomorrow morning at 9am central. Will =
that work?<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Tracey MacKinnon =
&lt;tmackinnon@labx.com&gt; <br><b>Sent:</b> Wednesday, September 21, =
2022 3:59 PM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Cc:</b> Betsy =
Alvarez &lt;alvarezbet@sapasequipment.com&gt;<br><b>Subject:</b> Re: =
2022 LabX Buy Now Renewal<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>Hi =
Richard:<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Sorry it has taken me a while to get back to you - I =
needed to follow up with the previous Account Manager and Client =
Services to understand the customized Buy Now program you =
have.<o:p></o:p></p></div><div><p class=3DMsoNormal>The Buy Now program =
you are currently on was customized for you in 2020 as a &quot;Buy =
Now&quot; program, but allowing you to have the products listed as =
&quot;Request to Quote&quot;.<o:p></o:p></p></div><div><p =
class=3DMsoNormal>With this customized program you have been able to =
take advantage of paying a drastically reduced rate for 186 products, =
which I am not able to offer any longer.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>I =
am working through some options for you and will follow up tomorrow with =
you.<o:p></o:p></p></div><div><p class=3DMsoNormal>It may be best to =
schedule a call for us to discuss - do you have any availability this =
week or early next?&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>It would be great to meet =
you!<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Thanks&nbsp;Tracey<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Wed, Sep 21, 2022 at 11:20 AM &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Tracey,&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We really =
don=E2=80=99t see a need for the =E2=80=9Cbuy it now=E2=80=9D option for =
our business.&nbsp; Almost all our business is by sending our customers =
formal quotes.&nbsp; Maybe I am missing something=E2=80=A6??&nbsp;&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Tracey MacKinnon &lt;<a href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>&gt; <br><b>Sent:</b> Tuesday, =
September 20, 2022 12:54 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Cc:</b> Betsy =
Alvarez &lt;<a href=3D"mailto:alvarezbet@sapasequipment.com" =
target=3D"_blank">alvarezbet@sapasequipment.com</a>&gt;<br><b>Subject:</b=
> Re: 2022 LabX Buy Now Renewal<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Richard:<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Just =
checking in to see if you need any further information&nbsp;from me to =
support your renewal process?<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have =
attached your renewal here for your quick reference and it will expire =
next Thursday.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks,&nbsp=
;<o:p></o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Wed, Sep =
14, 2022 at 4:42 PM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Tracey, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>So we were =
just talking about looking into other programs LabX may =
have.&nbsp;&nbsp; Let us review further and we will reach out to you. =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Best,<o:p></=
o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Tracey MacKinnon &lt;<a href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>&gt; <br><b>Sent:</b> =
Wednesday, September 14, 2022 2:26 PM<br><b>To:</b> Richard Cruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt;; Betsy Alvarez &lt;<a =
href=3D"mailto:alvarezbet@sapasequipment.com" =
target=3D"_blank">alvarezbet@sapasequipment.com</a>&gt;<br><b>Subject:</b=
> 2022 LabX Buy Now Renewal<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Richard =
and Betsy:<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hope you =
are having a good week!<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am =
reaching out to you as your renewal for your LabX Buy Now Program is =
due.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have =
attached the renewal quote to this email, if it is acceptable please =
sign and return to me or we can have a call to discuss (please provide =
some available dates).<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Your =
metrics from 30 September to 13 September 2022 are great. There are 109 =
email leads and 9 phone leads - for a detailed data secure report please =
click on the below:<br><a =
href=3D"https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2021-2022=
" =
target=3D"_blank">https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September=
-2021-2022</a><br><br>Password: Sapas404250<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You also =
had some interest in our other products/options and depending what you =
would like to accomplish, we can add it to this renewal or do it =
separately. I have attached our Media Kit for your =
review.&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Let me know =
if you have any questions.<br clear=3Dall><o:p></o:p></p><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 style=3D'border-collapse:collapse'><tr =
style=3D'height:28.5pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.368in' =
id=3D"_x0000_i1027" =
src=3D"https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4Jfdaw=
imC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmU=
plYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><o:p></o:p></p></td><td =
valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow:hidden'><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Tracey =
MacKinnon</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>Account =
Manager | LabX</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a></span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>1.548.881.2122=
</span><o:p></o:p></p></td></tr></table><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><b><i><s=
pan =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments =
immediately.</span></i><o:p></o:p></p></div></div></div></div></div></div=
></div></blockquote></div><p class=3DMsoNormal =
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