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Envelope-to: amora@sapasequipment.com
Delivery-date: Wed, 04 Feb 2026 12:45:18 -0500
MIME-Version: 1.0
Date: Wed, 04 Feb 2026 17:45:15 +0000
From: "LabX.com Client Services" <clientservices@labx.com>
Reply-To: "LabX.com Client Services" <clientservices@labx.com>
To: rcruz@sapasequipment.com
Cc: ailedalvarez@gmail.com, 
 amora@sapasequipment.com
Message-ID: <698385abac7a0_25b60090110764.sidekiq-frequent-fd-poduseast1-main5-green-5cf5848b4b-blbj8@email.freshdesk.com>
In-Reply-To: <68557cc9328bf_1c53f93eab925b81498e8.sidekiq-frequent-fd-poduseast1-main5-blue-59cb786d56-rg2z5@outbound-email.freshdesk.com>
References: <68557cc9328bf_1c53f93eab925b81498e8.sidekiq-frequent-fd-poduseast1-main5-blue-59cb786d56-rg2z5@outbound-email.freshdesk.com>
Subject: Re: Your Upcoming LabX Keyword Advertising Campaign - MATERIALS
 REQUIRED!
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sent-on: 2026-02-04 17:45:15 +0000

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Hi Richard,     Thank you for getting back to me.     Please let me know =
if you have any questions regarding the content needed for the keyword ca=
mpaign=E2=80=94I=E2=80=99m happy to help clarify anything.     Regarding =
shipping, I=E2=80=99ve attached a screenshot for reference. The shipping =
details are appearing correctly on our end. When you click =E2=80=9CSee s=
hipping information,=E2=80=9D it will take you directly to the shipping s=
ection of the listing where this information is displayed. The final ship=
ping cost is calculated at checkout.    If you=E2=80=99re seeing anything=
 different on your side, please let me know and I=E2=80=99d be glad to ta=
ke a closer look.     Best, Melissa    =C2=A0      Melissa Barr  Team Lea=
d | LabX Sales Operations  Communicates with Kindness  mbarr@labx.com  70=
5.528.6888 x256         Happy with your LabX experience? =C2=A0Consider s=
haring a testimonial=C2=A0here!       Confidentiality Notice: This messag=
e, together with any attachments, is intended only for the use of the ind=
ividual or entity to which it is addressed and may contain confidential o=
r privileged information. If you think you have received this message in =
error, please advise the sender and delete this message and any attachmen=
ts immediately.       =0D
                           =0D
                            On=0D
                            Wed, 4 Feb at 12:06 PM=0D
                            ,  Rcruz <rcruz@sapasequipment.com>  wrote:=0D=

=0D
                           =0D
                             =0D
 Hi Melissa,=C2=A0  =0D
 =C2=A0 =0D
 Yes I am ready.=C2=A0=C2=A0 I appreciate your follow up on this matter a=
s we keep putting it off=E2=80=A6=E2=80=A6=C2=A0  =0D
 =C2=A0 =0D
 Also, we are having issues with our freight rate not appearing on listin=
gs.=C2=A0=C2=A0 This has been an issue in the part which was corrected an=
d is now reoccurring.=C2=A0=C2=A0 Can you help and/or direct us to someon=
e who can help us? =0D
 =C2=A0 =0D
 Thanks,  =0D
 Richard =0D
 =C2=A0 =0D
    =0D
 =0D
  =0D
 From: LabX.com Client Services <clientservices@labx.com>  Sent: Wednesda=
y, February 4, 2026 10:48 AM To: rcruz@sapasequipment.com Cc: ailedalvare=
z@gmail.com; amora@sapasequipment.com Subject: Re: Your Upcoming LabX Key=
word Advertising Campaign - MATERIALS REQUIRED!=0D
 =0D
 =C2=A0 =0D
 =0D
 =0D
  Hi Richard,  =0D
  =C2=A0  =0D
  I hope you=E2=80=99re doing well. I wanted to follow up regarding the k=
eyword advertising campaign and see if you=E2=80=99re ready to move forwa=
rd with the campaign details.  =0D
  =C2=A0  =0D
  When you have a moment, please let me know if there=E2=80=99s any infor=
mation you still need from our side, or if you=E2=80=99re able to share t=
he remaining campaign details so we can get everything set up and schedul=
ed.  =0D
  =C2=A0  =0D
  Looking forward to your update.  =0D
  =C2=A0  =0D
  Best regards, Melissa  =0D
  =0D
 =C2=A0 =0D
=0D
 =0D
  =C2=A0  =0D
    =0D
 =0D
 =0D
  Melissa Barr  =0D
  Team Lead | LabX Sales Operations  =0D
  Communicates with Kindness  =0D
  mbarr@labx.com  =0D
  705.528.6888 x256  =0D
 =0D
=0D
  =C2=A0  =0D
  =0D
Happy with your LabX experience? =C2=A0Consider sharing a testimonial=C2=A0=
here! =0D
  =0D
  =C2=A0  =0D
  =0D
=0D
  =0D
  =0D
Confidentiality Notice: This message, together with any attachments, is i=
ntended only for the use of the individual or entity to which it is addre=
ssed and may contain confidential or privileged information. If you think=
 you have received this message in error, please advise the sender and de=
lete this message and any attachments immediately. =0D
  =0D
  =C2=A0  =0D
  =0D
 =0D
  On Mon, 12 Jan at 11:27 AM , LabX.com Client Services <clientservices@l=
abx.com> wrote:   =0D
  =0D
  =0D
Good afternoon,=0D
  =0D
  =0D
=C2=A0=0D
  =0D
  =0D
I would like to remind you about your upcoming Keyword Advertising Campai=
gn. To launch your campaign, we require the following:=0D
  =0D
  =C2=A0  =0D
  =0D
Banner:=C2=A0Please provide the banner you'd like to use for this promoti=
on.=0D
  =0D
  =0D
 =0D
It should have an aspect ratio of 13:7, as it will be displayed at 260x14=
0 pixels on our site.=C2=A0=0D
 =0D
 =0D
Any standard image format (JPEG, PNG, etc.) is acceptable.=0D
 =0D
  =0D
  =0D
Link: Kindly confirm the URL you=E2=80=99d like the banner to link to.=C2=
=A0=0D
  =0D
   =0D
This could be an external website or an internal page, such as your store=
 or listings on LabX.=0D
   =0D
  =0D
Keyword Packages: Attached are our curated keyword packages, which includ=
e groupings of searchable terms where your banner can appear.=C2=A0=0D
  =0D
   =0D
Please review and let us know which package(s) you'd like to select. If t=
here are specific keywords you=E2=80=99d like to include, or if you=E2=80=
=99d prefer a customised package based on your campaign objectives, we ca=
n assist with that as well.=0D
   =0D
  =0D
=E2=80=8BAdditional Considerations:=C2=A0Your banner will appear in searc=
h results that include your sponsored keywords.=C2=A0=0D
  =0D
  =0D
 =0D
Please note that trademarked terms other than your own brand name are not=
 eligible for sponsorship.=0D
 =0D
 =0D
If you'd like some guidance on creating an effective banner for our audie=
nce, let us know=E2=80=94we'd be happy to share tips.=0D
 =0D
  =0D
  =0D
Feel free to reach out with any questions or further instructions.=0D
  =0D
  =0D
=C2=A0=0D
  =0D
  =0D
Regards,=0D
  =0D
  =0D
Melissa=0D
  =0D
   =C2=A0   =0D
 =0D
=0D
 =0D
  =C2=A0  =0D
    =0D
 =0D
 =0D
  Melissa Barr  =0D
  Team Lead | LabX Sales Operations  =0D
  Communicates with Kindness  =0D
  mbarr@labx.com  =0D
  705.528.6888 x256  =0D
 =0D
=0D
  =C2=A0  =0D
  =0D
Happy with your LabX experience? =C2=A0Consider sharing a testimonial=C2=A0=
here! =0D
  =0D
  =C2=A0  =0D
  =0D
=0D
  =0D
  =0D
Confidentiality Notice: This message, together with any attachments, is i=
ntended only for the use of the individual or entity to which it is addre=
ssed and may contain confidential or privileged information. If you think=
 you have received this message in error, please advise the sender and de=
lete this message and any attachments immediately. =0D
  =0D
  =C2=A0  =0D
 =0D
  =0D
 =0D
On Thu, 27 Nov, 2025 at 12:44 PM , Rcruz <rcruz@sapasequipment.com> wrote=
: =0D
 =0D
 =0D
  I will ensure we complete the campaign information next week at our ret=
urn to Houston.   =0D
  =C2=A0  =0D
  Thanks for the constant reminders and Happy Thanksgiving!!  =0D
  =C2=A0  =0D
  =0D
Richard Cruz=0D
  =0D
  =0D
Owner=0D
  =0D
  =0D
=C2=A0 713-502-3780 =0D
  =0D
  =0D
=C2=A0 rcruz@sapasequipment.com =0D
  =0D
  =0D
=C2=A0 www.sapasequipment.com =0D
  =0D
  =0D
=C2=A0=0D
  =0D
  =0D
=0D
  =0D
  =C2=A0  =0D
  =C2=A0  =0D
  =C2=A0  =0D
  =C2=A0  =0D
 =0D
  =0D
  =0D
From: LabX.com Client Services <clientservices@labx.com>  Sent: Thursday,=
 November 27, 2025 9:44 AM To: rcruz@sapasequipment.com Cc: ailedalvarez@=
gmail.com; amora@sapasequipment.com; jsilverman@labx.com Subject: Re: You=
r Upcoming LabX Keyword Advertising Campaign - MATERIALS REQUIRED! =0D
  =0D
  =C2=A0  =0D
  =0D
   =0D
Good afternoon, =0D
   =0D
   =0D
=C2=A0 =0D
   =0D
   =0D
I would like to remind you about your upcoming Keyword Advertising Campai=
gn. To launch your campaign, we require the following: =0D
   =0D
   =0D
=C2=A0=0D
   =0D
  =0D
Banner:=C2=A0Please provide the banner you'd like to use for this promoti=
on. =0D
  =0D
  =0D
 =0D
It should have an aspect ratio of 13:7, as it will be displayed at 260x14=
0 pixels on our site.=C2=A0 =0D
 =0D
 =0D
Any standard image format (JPEG, PNG, etc.) is acceptable. =0D
 =0D
  =0D
  =0D
Link: Kindly confirm the URL you=E2=80=99d like the banner to link to.=C2=
=A0 =0D
  =0D
   =0D
This could be an external website or an internal page, such as your store=
 or listings on LabX. =0D
   =0D
  =0D
Keyword Packages: Attached are our curated keyword packages, which includ=
e groupings of searchable terms where your banner can appear.=C2=A0 =0D
  =0D
   =0D
Please review and let us know which package(s) you'd like to select. If t=
here are specific keywords you=E2=80=99d like to include, or if you=E2=80=
=99d prefer a customised package based on your campaign objectives, we ca=
n assist with that as well. =0D
   =0D
  =0D
=E2=80=8BAdditional Considerations:=C2=A0Your banner will appear in searc=
h results that include your sponsored keywords.=C2=A0 =0D
  =0D
  =0D
 =0D
Please note that trademarked terms other than your own brand name are not=
 eligible for sponsorship. =0D
 =0D
 =0D
If you'd like some guidance on creating an effective banner for our audie=
nce, let us know=E2=80=94we'd be happy to share tips. =0D
 =0D
  =0D
   =0D
Feel free to reach out with any questions or further instructions. =0D
   =0D
   =0D
=C2=A0 =0D
   =0D
   =0D
Regards, =0D
   =0D
   =0D
Melissa =0D
   =0D
 =0D
   =C2=A0   =0D
=0D
 =0D
 =0D
       =0D
    =0D
 =0D
  =C2=A0  =0D
 =0D
 =0D
   =C2=A0   =0D
   =0D
Melissa Barr =0D
   =0D
   =0D
Team Lead | LabX Sales Operations =0D
   =0D
   =0D
Communicates with Kindness =0D
   =0D
   mbarr@labx.com    =0D
   =0D
705-528-6888 x256 =0D
   =0D
   =0D
Happy with LabX products and services? Consider sharing a=C2=A0testimonia=
l! =0D
   =0D
 =0D
=0D
 =0D
   =0D
=C2=A0=0D
   =0D
   =0D
=0D
   =0D
   =0D
Confidentiality Notice: This message, together with any attachments, is i=
ntended only for the use of the individual or entity to which it is addre=
ssed and may contain confidential or privileged information. If you think=
 you have received this message in error, please advise the sender and de=
lete this message and any attachments immediately.=0D
=0D
=0D
=0D
=0D
=0D

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Content-Type: text/html;
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Content-Transfer-Encoding: quoted-printable

</td>=0D
</tr></tbody>=0D
</table>=0D
</div>=0D
<div data-skip-ai-process=3D""><div dir=3D"ltr">=0D
<div><br></div>=0D
<div dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margi=
n-top:0pt;margin-bottom:0pt">=0D
<span style=3D"font-size:10pt;font-family:Arial,sans-serif;color:#000000;=
background-color:transparent;font-weight:700;font-style:normal;font-varia=
nt:normal;text-decoration:none;vertical-align:baseline;white-space:pre;wh=
ite-space:pre-wrap">Happy with your LabX experience? =C2=A0Consider shari=
ng a testimonial=C2=A0</span><a href=3D"https://go.labx.com/labx-client-t=
estimonial-consent-form" rel=3D"noreferrer" style=3D"text-decoration:none=
"><span style=3D"font-size:10pt;font-family:Arial,sans-serif;color:#1155c=
c;background-color:transparent;font-weight:700;font-style:normal;font-var=
iant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;t=
ext-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;whit=
e-space:pre-wrap">here</span></a><span style=3D"font-size:10pt;font-famil=
y:Arial,sans-serif;color:#000000;background-color:transparent;font-weight=
:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-=
align:baseline;white-space:pre;white-space:pre-wrap">!</span>=0D
</div>=0D
<div dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margi=
n-top:0pt;margin-bottom:0pt"><br></div>=0D
<div dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margi=
n-top:0pt;margin-bottom:0pt"><a href=3D"https://mediakit.labx.com/" rel=3D=
"noreferrer" style=3D"text-decoration:none" target=3D"_blank"><span style=
=3D"font-size:10pt;font-family:Arial,sans-serif;color:#1155cc;background-=
color:transparent;font-weight:700;font-style:normal;font-variant:normal;t=
ext-decoration:underline;-webkit-text-decoration-skip:none;text-decoratio=
n-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-w=
rap"><span style=3D"border:none;display:inline-block;overflow:hidden;widt=
h:465px;height:76px"><img alt=3D"https://mediakit.labx.com/" src=3D"https=
://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJ=
hbGciOiJIUzI1NiJ9.eyJpZCI6NjMxMDA2NjY2MjIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXN=
rLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.HIbkZltcPohl9zIq7FUtBGBHV79GVFw1sUl=
2uZzy3lk" width=3D"465" height=3D"76" class=3D"fr-fic fr-dii" data-id=3D"=
63100666622"></span></span></a></div>=0D
<div dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margi=
n-top:0pt;margin-bottom:0pt">=0D
<span style=3D"font-size:8pt;font-family:Arial,sans-serif;color:#000000;b=
ackground-color:transparent;font-weight:700;font-style:italic;font-varian=
t:normal;text-decoration:none;vertical-align:baseline;white-space:pre;whi=
te-space:pre-wrap">Confidentiality Notice</span><span style=3D"font-size:=
8pt;font-family:Arial,sans-serif;color:#000000;background-color:transpare=
nt;font-weight:400;font-style:italic;font-variant:normal;text-decoration:=
none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">: This=
 message, together with any attachments, is intended only for the use of =
the individual or entity to which it is addressed and may contain confide=
ntial or privileged information. If you think you have received this mess=
age in error, please advise the sender and delete this message and any at=
tachments immediately.</span>=0D
</div>=0D
<div><br></div>=0D
</div></div>=0D
<div class=3D"freshdesk_quote">=0D
                          <div class=3D"freshdesk_attr">=0D
                            On=0D
                            Wed, 4 Feb at 12:06 PM=0D
                            <span class=3D"separator">,  Rcruz &lt;rcruz@=
sapasequipment.com&gt;  wrote:=0D
                          </span>=0D
</div>=0D
                          <blockquote class=3D"freshdesk_quote">=0D
                            <div class=3D"WordSection1">=0D
<div class=3D"MsoNormal">Hi Melissa,=C2=A0 </div>=0D
<div class=3D"MsoNormal">=C2=A0</div>=0D
<div class=3D"MsoNormal">Yes I am ready.=C2=A0=C2=A0 I appreciate your fo=
llow up on this matter as we keep putting it off=E2=80=A6=E2=80=A6=C2=A0 =
</div>=0D
<div class=3D"MsoNormal">=C2=A0</div>=0D
<div class=3D"MsoNormal">Also, we are having issues with our freight rate=
 not appearing on listings.=C2=A0=C2=A0 This has been an issue in the par=
t which was corrected and is now reoccurring.=C2=A0=C2=A0 Can you help an=
d/or direct us to someone who can help us?</div>=0D
<div class=3D"MsoNormal">=C2=A0</div>=0D
<div class=3D"MsoNormal">Thanks, </div>=0D
<div class=3D"MsoNormal">Richard</div>=0D
<div class=3D"MsoNormal">=C2=A0</div>=0D
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0i=
n 0in 0in"><div class=3D"MsoNormal"><b><span style=3D'font-size:11.0pt;fo=
nt-family:"Calibri",sans-serif'></span></b></div></div>=0D
</div>=0D
<div class=3D"freshdesk_quote"><blockquote class=3D"freshdesk_quote">=0D
<div>From:<span style=3D'font-size:11.0pt;font-family:"Calibri",sans-seri=
f'> LabX.com Client Services &lt;clientservices@labx.com&gt; <br><b>Sent:=
</b> Wednesday, February 4, 2026 10:48 AM<br><b>To:</b> rcruz@sapasequipm=
ent.com<br><b>Cc:</b> ailedalvarez@gmail.com; amora@sapasequipment.com<br=
><b>Subject:</b> Re: Your Upcoming LabX Keyword Advertising Campaign - MA=
TERIALS REQUIRED!</span>=0D
</div>=0D
<div class=3D"MsoNormal">=C2=A0</div>=0D
<div>=0D
<div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>Hi Richard,</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>I hope you=E2=80=99re doing well. I wanted to fol=
low up regarding the keyword advertising campaign and see if you=E2=80=99=
re ready to move forward with the campaign details.</span></div></div>=0D=

<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>When you have a moment, please let me know if the=
re=E2=80=99s any information you still need from our side, or if you=E2=80=
=99re able to share the remaining campaign details so we can get everythi=
ng set up and scheduled.</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>Looking forward to your update.</span></div></div=
>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>Best regards,<br>Melissa</span></div></div>=0D
<div><div>=0D
<div class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span style=3D'fo=
nt-size:10.5pt;font-family:"Segoe UI",sans-serif'>=C2=A0</span></div>=0D
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpaddin=
g=3D"0" style=3D"border-collapse:collapse"><tbody><tr style=3D"height:51.=
75pt">=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-right:solid r=
ed 1.5pt;background:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;=
overflow-wrap:break-word;overflow:hidden">=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:11.0pt;font-family=
:"Arial",sans-serif;color:#222222'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D"color:black"><a href=3D"http=
s://www.labx.com/" target=3D"_blank" rel=3D"noreferrer"><span style=3D'fo=
nt-size:11.0pt;font-family:"Arial",sans-serif;color:#1155CC;border:none w=
indowtext 1.0pt;padding:0in'><img width=3D"121" height=3D"45" style=3D"wi=
dth:1.2604in;height:.4687in" id=3D"Picture_x0020_27" src=3D"https://attac=
hment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJ=
IUzI1NiJ9.eyJpZCI6NjMxMDE2MDMyNTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSI=
sImFjY291bnRfaWQiOjE0Njg0NDJ9.LXrtNZH8z5xg5S_tCH4u8KZgz0pu6RhJPomSzISr3XA=
" data-id=3D"63101603252"></span></a></span></div></div>=0D
</td>=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-left:none;bac=
kground:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;overflow-wra=
p:break-word;overflow:hidden">=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><b><span style=3D=
"font-size:10.0pt;font-family:Roboto;color:red">Melissa Barr</span></b></=
div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><b><span style=3D=
"font-size:9.0pt;font-family:Roboto;color:#434343">Team Lead | LabX Sales=
 Operations</span></b></div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><b><i><span sty=
le=3D"font-size:9.0pt;font-family:Roboto;color:#434343">Communicates with=
 Kindness</span></i></b></div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><span style=3D"=
font-size:9.0pt;font-family:Roboto;color:#1155CC">mbarr@labx.com</span></=
div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><span style=3D"=
font-size:9.0pt;font-family:Roboto;color:#434343">705.528.6888 x256</span=
></div></div>=0D
</td>=0D
</tr></tbody></table>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:b=
lack'>Happy with your LabX experience? =C2=A0Consider sharing a testimoni=
al=C2=A0</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'><a href=3D"https://go.labx.com/labx-client-testi=
monial-consent-form" rel=3D"noreferrer"><b><span style=3D'font-size:10.0p=
t;font-family:"Arial",sans-serif;color:#1155CC'>here</span></b></a></span=
><b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:=
black'>!</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal" style=3D"background:white"><span style=3D'f=
ont-size:10.5pt;font-family:"Segoe UI",sans-serif'>=C2=A0</span></div></d=
iv>=0D
<div><div class=3D"MsoNormal" style=3D"background:white">=0D
<span style=3D"color:black"><a href=3D"https://mediakit.labx.com/" target=
=3D"_blank" rel=3D"noreferrer"><b><span style=3D'font-size:10.0pt;font-fa=
mily:"Arial",sans-serif;color:#1155CC;border:none windowtext 1.0pt;paddin=
g:0in'><img width=3D"465" height=3D"76" style=3D"width:4.8437in;height:.7=
916in" id=3D"Picture_x0020_28" src=3D"https://attachment.freshdesk.com/in=
line/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMx=
MDE2MDMyNTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0N=
jg0NDJ9.LXrtNZH8z5xg5S_tCH4u8KZgz0pu6RhJPomSzISr3XA" data-id=3D"631016032=
52"></span></b></a></span><span style=3D'font-size:10.5pt;font-family:"Se=
goe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><i><span style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color=
:black'>Confidentiality Notice</span></i></b><i><span style=3D'font-size:=
8.0pt;font-family:"Arial",sans-serif;color:black'>: This message, togethe=
r with any attachments, is intended only for the use of the individual or=
 entity to which it is addressed and may contain confidential or privileg=
ed information. If you think you have received this message in error, ple=
ase advise the sender and delete this message and any attachments immedia=
tely.</span></i><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sa=
ns-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
</div></div>=0D
<div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>On Mon, 12 Jan at 11:27 AM <span class=3D"separat=
or">, LabX.com Client Services &lt;clientservices@labx.com&gt; wrote: </s=
pan></span></div></div>=0D
<blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt"><div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Good afternoon,</span><span style=3D'font-size:10.5pt;font-family:"=
Segoe UI",sans-serif;color:#183247'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:#183247'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>I would like to remind you about your upcoming Keyword Advertising =
Campaign. To launch your campaign, we require the following:</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247=
'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif;color:#183247'>=C2=A0</span></div></div>=0D
<ol start=3D"1" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lf=
o1;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>Banner:=C2=A0Please provide the banner you'd like to use fo=
r this promotion.</span></strong><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'></span>=0D
</li></ol>=0D
<ol start=3D"1" type=3D"1"><ol start=3D"1" type=3D"1">=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l6 level2 lfo1;box-sizing: border-box">=
=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>It should have an aspect ratio of 13:7, as it will be displayed at =
260x140 pixels on our site.=C2=A0</span><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'></span>=0D
</li>=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l6 level2 lfo1;box-sizing: border-box">=
=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Any standard image format (JPEG, PNG, etc.) is acceptable.</span><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>=0D=

</li>=0D
</ol></ol>=0D
<ol start=3D"2" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lf=
o1;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>Link: Kindly confirm the URL you=E2=80=99d like the banner =
to link to.=C2=A0</span></strong><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'></span>=0D
</li></ol>=0D
<ol start=3D"2" type=3D"1"><ol start=3D"1" type=3D"1"><li class=3D"MsoNor=
mal" style=3D"color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto;mso-list:l6 level2 lfo1;box-sizing: border-box">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>This could be an external website or an internal page, such as your=
 store or listings on LabX.</span><span style=3D'font-size:10.5pt;font-fa=
mily:"Segoe UI",sans-serif'></span>=0D
</li></ol></ol>=0D
<ol start=3D"3" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lf=
o1;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>Keyword Packages: Attached are our curated keyword packages=
, which include groupings of searchable terms where your banner can appea=
r.=C2=A0</span></strong><span style=3D'font-size:10.5pt;font-family:"Sego=
e UI",sans-serif'></span>=0D
</li></ol>=0D
<ol start=3D"3" type=3D"1"><ol start=3D"1" type=3D"1"><li class=3D"MsoNor=
mal" style=3D"color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto;mso-list:l6 level2 lfo1;box-sizing: border-box">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Please review and let us know which package(s) you'd like to select=
. If there are specific keywords you=E2=80=99d like to include, or if you=
=E2=80=99d prefer a customised package based on your campaign objectives,=
 we can assist with that as well.</span><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'></span>=0D
</li></ol></ol>=0D
<ol start=3D"4" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lf=
o1;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>=E2=80=8BAdditional Considerations:=C2=A0</span></strong><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:bla=
ck'>Your banner will appear in search results that include your sponsored=
 keywords.=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe=
 UI",sans-serif'></span>=0D
</li></ol>=0D
<ol start=3D"4" type=3D"1"><ol start=3D"1" type=3D"1">=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l6 level2 lfo1;box-sizing: border-box">=
=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Please note that trademarked terms other than your own brand name a=
re not eligible for sponsorship.</span><span style=3D'font-size:10.5pt;fo=
nt-family:"Segoe UI",sans-serif'></span>=0D
</li>=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l6 level2 lfo1;box-sizing: border-box">=
=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>If you'd like some guidance on creating an effective banner for our=
 audience, let us know=E2=80=94we'd be happy to share tips.</span><span s=
tyle=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>=0D
</li>=0D
</ol></ol>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Feel free to reach out with any questions or further instructions.<=
/span><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;c=
olor:#183247'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:#183247'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Regards,</span><span style=3D'font-size:10.5pt;font-family:"Segoe U=
I",sans-serif;color:#183247'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Melissa</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI=
",sans-serif;color:#183247'></span>=0D
</div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
<div>=0D
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpaddin=
g=3D"0" style=3D"border-collapse:collapse"><tbody><tr style=3D"height:51.=
75pt">=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-right:solid r=
ed 1.5pt;background:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt"=
>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:11.0pt;font-family=
:"Arial",sans-serif;color:#222222'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D"color:black"><a href=3D"http=
s://www.labx.com/" target=3D"_blank" rel=3D"noreferrer"><span style=3D'fo=
nt-size:11.0pt;font-family:"Arial",sans-serif;color:#1155CC;border:none w=
indowtext 1.0pt;padding:0in'><img width=3D"121" height=3D"45" style=3D"wi=
dth:1.2604in;height:.4687in" id=3D"Picture_x0020_29" src=3D"https://attac=
hment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJ=
IUzI1NiJ9.eyJpZCI6NjMxMDE2MDMyNTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSI=
sImFjY291bnRfaWQiOjE0Njg0NDJ9.LXrtNZH8z5xg5S_tCH4u8KZgz0pu6RhJPomSzISr3XA=
" data-id=3D"63101603252"></span></a></span></div></div>=0D
</td>=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-left:none;bac=
kground:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;overflow-wra=
p:break-word;overflow:hidden">=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><b><span style=3D=
"font-size:10.0pt;font-family:Roboto;color:red">Melissa Barr</span></b></=
div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><b><span style=3D=
"font-size:9.0pt;font-family:Roboto;color:#434343">Team Lead | LabX Sales=
 Operations</span></b></div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><b><i><span sty=
le=3D"font-size:9.0pt;font-family:Roboto;color:#434343">Communicates with=
 Kindness</span></i></b></div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><span style=3D"=
font-size:9.0pt;font-family:Roboto;color:#1155CC">mbarr@labx.com</span></=
div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><span style=3D"=
font-size:9.0pt;font-family:Roboto;color:#434343">705.528.6888 x256</span=
></div></div>=0D
</td>=0D
</tr></tbody></table>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:b=
lack'>Happy with your LabX experience? =C2=A0Consider sharing a testimoni=
al=C2=A0</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'><a href=3D"https://go.labx.com/labx-client-testi=
monial-consent-form" rel=3D"noreferrer"><b><span style=3D'font-size:10.0p=
t;font-family:"Arial",sans-serif;color:#1155CC'>here</span></b></a></span=
><b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:=
black'>!</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal" style=3D"background:white"><span style=3D'f=
ont-size:10.5pt;font-family:"Segoe UI",sans-serif'>=C2=A0</span></div></d=
iv>=0D
<div><div class=3D"MsoNormal" style=3D"background:white">=0D
<span style=3D"color:black"><a href=3D"https://mediakit.labx.com/" target=
=3D"_blank" rel=3D"noreferrer"><b><span style=3D'font-size:10.0pt;font-fa=
mily:"Arial",sans-serif;color:#1155CC;border:none windowtext 1.0pt;paddin=
g:0in'><img width=3D"465" height=3D"76" style=3D"width:4.8437in;height:.7=
916in" id=3D"Picture_x0020_30" src=3D"https://attachment.freshdesk.com/in=
line/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMx=
MDE2MDMyNTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0N=
jg0NDJ9.LXrtNZH8z5xg5S_tCH4u8KZgz0pu6RhJPomSzISr3XA" data-id=3D"631016032=
52"></span></b></a></span><span style=3D'font-size:10.5pt;font-family:"Se=
goe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><i><span style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color=
:black'>Confidentiality Notice</span></i></b><i><span style=3D'font-size:=
8.0pt;font-family:"Arial",sans-serif;color:black'>: This message, togethe=
r with any attachments, is intended only for the use of the individual or=
 entity to which it is addressed and may contain confidential or privileg=
ed information. If you think you have received this message in error, ple=
ase advise the sender and delete this message and any attachments immedia=
tely.</span></i><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sa=
ns-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
</div>=0D
<div><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt">=0D
<div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu=
, 27 Nov, 2025 at 12:44 PM <span class=3D"separator">, Rcruz &lt;rcruz@sa=
pasequipment.com&gt; wrote: </span></span><span class=3D"separator"></spa=
n>=0D
</div>=0D
<div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>I will ensure we complete the campaign informatio=
n next week at our return to Houston. </span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>Thanks for the constant reminders and Happy Thank=
sgiving!!</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span lang=3D"ES-MX" style=3D'font-size:10.0pt;font-family:"Arial",sans-s=
erif'>Richard Cruz</span><span style=3D'font-size:10.5pt;font-family:"Seg=
oe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span lang=3D"ES-MX" style=3D'font-size:10.0pt;font-family:"Arial",sans-s=
erif'>Owner</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI",=
sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.0pt;font-family:"Segoe UI",sans-serif;border:=
solid windowtext 1.0pt;padding:0in'><img width=3D"15" height=3D"15" style=
=3D"width:.1562in;height:.1562in" id=3D"Picture_x0020_12" src=3D"https://=
attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbG=
ciOiJIUzI1NiJ9.eyJpZCI6NjMxMDE2MDMyNTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLm=
NvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.LXrtNZH8z5xg5S_tCH4u8KZgz0pu6RhJPomSzI=
Sr3XA" data-id=3D"63101603252" alt=3D"Image removed by sender. Tel=C3=A9f=
ono"></span><span lang=3D"ES-MX" style=3D'font-size:10.0pt;font-family:"A=
rial",sans-serif'>=C2=A0 713-502-3780</span><span lang=3D"ES-MX" style=3D=
'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span><span style=3D=
'font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;border:sol=
id windowtext 1.0pt;padding:0in'><img width=3D"15" height=3D"11" style=3D=
"width:.1562in;height:.1145in" id=3D"Picture_x0020_2" src=3D"https://atta=
chment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOi=
JIUzI1NiJ9.eyJpZCI6NjMxMDE2MDMyNTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbS=
IsImFjY291bnRfaWQiOjE0Njg0NDJ9.LXrtNZH8z5xg5S_tCH4u8KZgz0pu6RhJPomSzISr3X=
A" data-id=3D"63101603252" alt=3D"Image removed by sender. Email"></span>=
<span lang=3D"ES-MX" style=3D'font-size:10.0pt;font-family:"Arial",sans-s=
erif'>=C2=A0 </span><span style=3D'font-size:10.5pt;font-family:"Segoe UI=
",sans-serif'><a href=3D"mailto:amora@sapasequipment.com" rel=3D"noreferr=
er"><span lang=3D"ES-MX" style=3D'font-size:10.0pt;font-family:"Arial",sa=
ns-serif'>rcruz@sapasequipment.com</span></a> </span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;border:=
solid windowtext 1.0pt;padding:0in'><img width=3D"15" height=3D"15" style=
=3D"width:.1562in;height:.1562in" id=3D"Picture_x0020_1" src=3D"https://a=
ttachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGc=
iOiJIUzI1NiJ9.eyJpZCI6NjMxMDE2MDMyNTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmN=
vbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.LXrtNZH8z5xg5S_tCH4u8KZgz0pu6RhJPomSzIS=
r3XA" data-id=3D"63101603252" alt=3D"Image removed by sender. Web"></span=
><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>=C2=A0 <=
/span><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>=
<a href=3D"http://www.sapasequipment.com" rel=3D"noreferrer"><span style=3D=
'font-size:10.0pt;font-family:"Arial",sans-serif'>www.sapasequipment.com<=
/span></a> </span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>=C2=A0</s=
pan><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'></=
span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;border:sol=
id windowtext 1.0pt;padding:0in'><img width=3D"292" height=3D"66" style=3D=
"width:3.0416in;height:.6875in" id=3D"Picture_x0020_3" src=3D"https://att=
achment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciO=
iJIUzI1NiJ9.eyJpZCI6NjMxMDE2MDMyNTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvb=
SIsImFjY291bnRfaWQiOjE0Njg0NDJ9.LXrtNZH8z5xg5S_tCH4u8KZgz0pu6RhJPomSzISr3=
XA" data-id=3D"63101603252" alt=3D"Image removed by sender."></span><span=
 style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
</div>=0D
<div><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt">=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:<=
/span><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
LabX.com Client Services &lt;clientservices@labx.com&gt; <br><b>Sent:</b>=
 Thursday, November 27, 2025 9:44 AM<br><b>To:</b> rcruz@sapasequipment.c=
om<br><b>Cc:</b> ailedalvarez@gmail.com; amora@sapasequipment.com; jsilve=
rman@labx.com<br><b>Subject:</b> Re: Your Upcoming LabX Keyword Advertisi=
ng Campaign - MATERIALS REQUIRED!</span><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'> </span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div>=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Good afternoon,</span><span style=3D'font-size:10.5pt;font-family:"=
Segoe UI",sans-serif'> </span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif'> </span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>I would like to remind you about your upcoming Keyword Advertising =
Campaign. To launch your campaign, we require the following:</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#=
183247'>=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe U=
I",sans-serif'></span>=0D
</div></div></div>=0D
<ol start=3D"1" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l9 level1 lf=
o2;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>Banner:=C2=A0Please provide the banner you'd like to use fo=
r this promotion.</span></strong><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'> </span>=0D
</li></ol>=0D
<ol start=3D"1" type=3D"1"><ol start=3D"1" type=3D"1">=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l0 level2 lfo3;box-sizing: border-box">=
=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>It should have an aspect ratio of 13:7, as it will be displayed at =
260x140 pixels on our site.=C2=A0</span><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'> </span>=0D
</li>=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l0 level2 lfo3;box-sizing: border-box">=
=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Any standard image format (JPEG, PNG, etc.) is acceptable.</span><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>=
=0D
</li>=0D
</ol></ol>=0D
<ol start=3D"2" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lf=
o4;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>Link: Kindly confirm the URL you=E2=80=99d like the banner =
to link to.=C2=A0</span></strong><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'> </span>=0D
</li></ol>=0D
<ol start=3D"2" type=3D"1"><ol start=3D"1" type=3D"1"><li class=3D"MsoNor=
mal" style=3D"color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto;mso-list:l3 level2 lfo5;box-sizing: border-box">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>This could be an external website or an internal page, such as your=
 store or listings on LabX.</span><span style=3D'font-size:10.5pt;font-fa=
mily:"Segoe UI",sans-serif'> </span>=0D
</li></ol></ol>=0D
<ol start=3D"3" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l16 level1 l=
fo6;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>Keyword Packages: Attached are our curated keyword packages=
, which include groupings of searchable terms where your banner can appea=
r.=C2=A0</span></strong><span style=3D'font-size:10.5pt;font-family:"Sego=
e UI",sans-serif'> </span>=0D
</li></ol>=0D
<ol start=3D"3" type=3D"1"><ol start=3D"1" type=3D"1"><li class=3D"MsoNor=
mal" style=3D"color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto;mso-list:l5 level2 lfo7;box-sizing: border-box">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Please review and let us know which package(s) you'd like to select=
. If there are specific keywords you=E2=80=99d like to include, or if you=
=E2=80=99d prefer a customised package based on your campaign objectives,=
 we can assist with that as well.</span><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'> </span>=0D
</li></ol></ol>=0D
<ol start=3D"4" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l14 level1 l=
fo8;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>=E2=80=8BAdditional Considerations:=C2=A0</span></strong><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:bla=
ck'>Your banner will appear in search results that include your sponsored=
 keywords.=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe=
 UI",sans-serif'> </span>=0D
</li></ol>=0D
<ol start=3D"4" type=3D"1"><ol start=3D"1" type=3D"1">=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l12 level2 lfo9;box-sizing: border-box"=
>=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Please note that trademarked terms other than your own brand name a=
re not eligible for sponsorship.</span><span style=3D'font-size:10.5pt;fo=
nt-family:"Segoe UI",sans-serif'> </span>=0D
</li>=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l12 level2 lfo9;box-sizing: border-box"=
>=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>If you'd like some guidance on creating an effective banner for our=
 audience, let us know=E2=80=94we'd be happy to share tips.</span><span s=
tyle=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>=0D
</li>=0D
</ol></ol>=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Feel free to reach out with any questions or further instructions.<=
/span><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>=
 </span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif'> </span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Regards,</span><span style=3D'font-size:10.5pt;font-family:"Segoe U=
I",sans-serif'> </span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Melissa</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI=
",sans-serif'> </span>=0D
</div></div></div>=0D
<div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpaddin=
g=3D"0" style=3D"background:white;border-collapse:collapse;font-variant-l=
igatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;wi=
dows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial=
;text-decoration-style: initial;text-decoration-color: initial;word-spaci=
ng:0px"><tbody><tr style=3D"height:28.5pt">=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-right:solid r=
ed 1.5pt;padding:3.15pt 3.15pt 3.15pt 3.15pt;height:28.5pt;overflow:hidde=
n">=0D
<div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D"color:black"><a href=3D=
"https://www.labx.com/" target=3D"_blank" rel=3D"noreferrer"><u><span sty=
le=3D'font-family:"Arial",sans-serif;color:blue'><br></span></u></a></spa=
n></div></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D"color:black"><a href=3D"http=
s://www.labx.com/" target=3D"_blank" rel=3D"noreferrer"><span style=3D'fo=
nt-family:"Arial",sans-serif;color:blue;border:solid windowtext 1.0pt;pad=
ding:0in'><img width=3D"100" height=3D"100" style=3D"width:1.0416in;heigh=
t:1.0416in" id=3D"Picture_x0020_26" src=3D"https://attachment.freshdesk.c=
om/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI=
6NjMxMDE2MDMyNTIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQi=
OjE0Njg0NDJ9.LXrtNZH8z5xg5S_tCH4u8KZgz0pu6RhJPomSzISr3XA" data-id=3D"6310=
1603252" alt=3D"Image removed by sender. Image removed by sender."></span=
></a></span></div></div>=0D
</div>=0D
<div><div class=3D"MsoNormal"><span style=3D"color:#888888">=C2=A0</span>=
</div></div>=0D
</td>=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-left:none;pad=
ding:3.15pt 3.15pt 3.15pt 3.15pt;height:28.5pt;overflow:hidden">=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal"><span styl=
e=3D'font-family:"Arial",sans-serif;color:#888888'>=C2=A0</span></div></d=
iv></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal">=0D
<b><span style=3D"font-size:10.0pt;font-family:Roboto;color:red">Melissa =
Barr</span></b><span style=3D"color:black"> </span>=0D
</div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal">=0D
<b><span style=3D"font-size:9.0pt;font-family:Roboto;color:#434343">Team =
Lead | LabX Sales Operations</span></b><span style=3D"color:black"> </spa=
n>=0D
</div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal">=0D
<em><b><span style=3D"font-size:9.0pt;font-family:Roboto;color:#434343">C=
ommunicates with Kindness</span></b></em><span style=3D"color:black"> </s=
pan>=0D
</div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal"><span styl=
e=3D"color:black"><a href=3D"mailto:mbarr@labx.com" target=3D"_blank" rel=
=3D"noreferrer"><u><span style=3D"font-size:9.0pt;font-family:Roboto;colo=
r:#1155CC">mbarr@labx.com</span></u></a> </span></div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal">=0D
<span style=3D"font-size:9.0pt;font-family:Roboto;color:#434343">705-528-=
6888 x256</span><span style=3D"color:black"> </span>=0D
</div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal">=0D
<strong><span style=3D"font-size:9.0pt;font-family:Roboto;color:#434343;b=
ackground:white">Happy with LabX products and services? Consider sharing =
a=C2=A0</span></strong><span style=3D"color:black"><a href=3D"https://go.=
labx.com/labx-client-testimonial-consent-form" target=3D"_blank" rel=3D"n=
oreferrer"><b><u><span style=3D'font-size:10.0pt;font-family:"Arial",sans=
-serif;color:#1155CC;background:white'>testimonial!</span></u></b></a></s=
pan><span style=3D'font-family:"Arial",sans-serif;color:#888888'> </span>=
=0D
</div></div></div>=0D
</td>=0D
</tr></tbody></table>=0D
<div>=0D
<div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
<span style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#222=
222;background:white'>=C2=A0</span><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'></span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
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f;color:black;border:solid windowtext 1.0pt;padding:0in;background:white'=
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