Da

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Envelope-to: amora@sapasequipment.com
Delivery-date: Wed, 04 Feb 2026 14:54:56 -0500
MIME-Version: 1.0
Date: Wed, 04 Feb 2026 19:54:51 +0000
From: "LabX.com Client Services" <clientservices@labx.com>
Reply-To: "LabX.com Client Services" <clientservices@labx.com>
To: rcruz@sapasequipment.com
Cc: ailedalvarez@gmail.com, 
 amora@sapasequipment.com
Message-ID: <6983a40b2972c_2535fe24459dd.sidekiq-frequent-fd-poduseast1-main5-green-5cf5848b4b-fkpnl@email.freshdesk.com>
In-Reply-To: <68557cc9328bf_1c53f93eab925b81498e8.sidekiq-frequent-fd-poduseast1-main5-blue-59cb786d56-rg2z5@outbound-email.freshdesk.com>
References: <68557cc9328bf_1c53f93eab925b81498e8.sidekiq-frequent-fd-poduseast1-main5-blue-59cb786d56-rg2z5@outbound-email.freshdesk.com>
Subject: Re: Your Upcoming LabX Keyword Advertising Campaign - MATERIALS
 REQUIRED!
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sent-on: 2026-02-04 19:54:51 +0000

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Hi Richard,     That sounds perfect. I=E2=80=99m glad you were able to co=
nnect with the customer and work out the shipping options.     Thanks for=
 the update, and please let me know if you need anything else.     Best, =
Melissa    =C2=A0      Melissa Barr  Team Lead | LabX Sales Operations  C=
ommunicates with Kindness  mbarr@labx.com  705.528.6888 x256         Happ=
y with your LabX experience? =C2=A0Consider sharing a testimonial=C2=A0he=
re!       Confidentiality Notice: This message, together with any attachm=
ents, is intended only for the use of the individual or entity to which i=
t is addressed and may contain confidential or privileged information. If=
 you think you have received this message in error, please advise the sen=
der and delete this message and any attachments immediately.       =0D
                           =0D
                            On=0D
                            Wed, 4 Feb at  2:46 PM=0D
                            ,  Rcruz <rcruz@sapasequipment.com>  wrote:=0D=

=0D
                           =0D
                             =0D
 I found the same information and have since informed my buyer about the =
shipping was noted as =E2=80=9Cto be determined=E2=80=9D.=C2=A0=C2=A0 I s=
poke to customer and agreed to send her two shipping options.=C2=A0 Based=
 on the one chosen, I will charge them accordingly.=C2=A0  =0D
 =C2=A0 =0D
 Thanks for the clarification!  =0D
 =C2=A0 =0D
    =0D
 =0D
  =0D
 From: LabX.com Client Services <clientservices@labx.com>  Sent: Wednesda=
y, February 4, 2026 1:38 PM To: rcruz@sapasequipment.com Cc: ailedalvarez=
@gmail.com; amora@sapasequipment.com Subject: Re: Your Upcoming LabX Keyw=
ord Advertising Campaign - MATERIALS REQUIRED!=0D
 =0D
 =C2=A0 =0D
 =0D
 =0D
  Hi Richard,  =0D
  =C2=A0  =0D
  We looked into Order #0127100, and I can confirm it was sold with the s=
hipping method set to =E2=80=9CTo Be Determined.=E2=80=9D  =0D
  =C2=A0  =0D
  This occurred because:  =0D
   The item did not have any inherited shipping parameters from eBay.   =0D=

The item weighs 149 lbs, which falls outside of SAPAS=E2=80=99s current=
 store-wide FedEx calculated shipping range of 1=E2=80=93145 lbs.  =0D
  =0D
When an item is listed with a =E2=80=9CTo Be Determined=E2=80=9D shipping=
 option, the buyer is notified both at checkout and on their order confir=
mation that final shipping costs may be provided separately.=C2=A0=0D
  =0D
  =C2=A0  =0D
  This option is commonly used for larger or freight items where exact sh=
ipping costs may vary or are not known at the time of purchase.  =0D
  =0D
=0D
  =0D
  =C2=A0  =0D
  If you would prefer to display a different shipping option for heavier =
items or specific locations, this can be configured in the LabX Control P=
anel under Settings > Shipping. For example, you could:  =0D
   Set flat shipping rates for certain weight ranges, or   =0D
   Enable calculated freight options for supported carriers that offer th=
em.   =0D
  Please let us know if you have any additional questions or concerns.  =0D=

=C2=A0  =0D
 =0D
 Best, Melissa =0D
=0D
 =0D
  =C2=A0  =0D
    =0D
 =0D
 =0D
  Melissa Barr  =0D
  Team Lead | LabX Sales Operations  =0D
  Communicates with Kindness  =0D
  mbarr@labx.com  =0D
  705.528.6888 x256  =0D
 =0D
=0D
 =0D
  =0D
  =C2=A0  =0D
  =0D
Happy with your LabX experience? =C2=A0Consider sharing a testimonial=C2=A0=
here! =0D
  =0D
  =C2=A0  =0D
  =0D
=0D
  =0D
  =0D
Confidentiality Notice: This message, together with any attachments, is i=
ntended only for the use of the individual or entity to which it is addre=
ssed and may contain confidential or privileged information. If you think=
 you have received this message in error, please advise the sender and de=
lete this message and any attachments immediately. =0D
  =0D
  =C2=A0  =0D
  =0D
 =0D
  On Wed, 4 Feb at 1:29 PM , Rcruz <rcruz@sapasequipment.com> wrote:   =0D=

=0D
 =0D
  =0D
So, I went over the freight for a few items and it registered freight =E2=
=80=9Cat checkout=E2=80=9D or stated =E2=80=9Cto be determined.=C2=A0=C2=A0=
 That looks correct.=C2=A0 What was the situation with Oder# 127100?=C2=A0=
 This just sold and there was no freight charged.=C2=A0 =0D
  =0D
  =0D
=C2=A0=0D
  =0D
 =0D
  =0D
  =0D
From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>  Sent: Wednesda=
y, February 4, 2026 11:59 AM To: 'LabX.com Client Services' <clientservic=
es@labx.com> Cc: 'ailedalvarez@gmail.com' <ailedalvarez@gmail.com>; 'amor=
a@sapasequipment.com' <amora@sapasequipment.com> Subject: RE: Your Upcomi=
ng LabX Keyword Advertising Campaign - MATERIALS REQUIRED! =0D
  =0D
  =C2=A0  =0D
  =0D
I will check and get back to you.=C2=A0 We checked various listings showi=
ng no freight.=C2=A0 Matter of fact we just sold a unit and it appeared a=
s no freight.=C2=A0 This is an issue as this item is over 70lbs and will =
be somewhat costly to ship.=C2=A0 =0D
  =0D
  =0D
=C2=A0=0D
  =0D
  =0D
Will get back to you on this. =0D
  =0D
  =0D
=C2=A0=0D
  =0D
  =0D
BR=0D
  =0D
  =0D
=C2=A0=0D
  =0D
   =0D
From: LabX.com Client Services <clientservices@labx.com>  Sent: Wednesday=
, February 4, 2026 11:45 AM To: rcruz@sapasequipment.com Cc: ailedalvarez=
@gmail.com; amora@sapasequipment.com Subject: Re: Your Upcoming LabX Keyw=
ord Advertising Campaign - MATERIALS REQUIRED! =0D
   =0D
  =C2=A0  =0D
  =0D
   Hi Richard,   =0D
   =C2=A0   =0D
   Thank you for getting back to me.   =0D
   =C2=A0   =0D
   Please let me know if you have any questions regarding the content nee=
ded for the keyword campaign=E2=80=94I=E2=80=99m happy to help clarify an=
ything.   =0D
   =C2=A0   =0D
   Regarding shipping, I=E2=80=99ve attached a screenshot for reference. =
The shipping details are appearing correctly on our end. When you click =E2=
=80=9CSee shipping information,=E2=80=9D it will take you directly to the=
 shipping section of the listing where this information is displayed. The=
 final shipping cost is calculated at checkout.   =0D
   =0D
=0D
   =0D
   If you=E2=80=99re seeing anything different on your side, please let m=
e know and I=E2=80=99d be glad to take a closer look.   =0D
   =C2=A0   =0D
 =0D
  Best, Melissa  =0D
=0D
 =0D
   =C2=A0   =0D
      =0D
 =0D
 =0D
   Melissa Barr   =0D
   Team Lead | LabX Sales Operations   =0D
   Communicates with Kindness   =0D
   mbarr@labx.com   =0D
   705.528.6888 x256   =0D
 =0D
=0D
 =0D
  =0D
   =C2=A0   =0D
   =0D
Happy with your LabX experience? =C2=A0Consider sharing a testimonial=C2=A0=
here! =0D
   =0D
   =0D
=C2=A0=0D
   =0D
   =0D
=0D
   =0D
   =0D
Confidentiality Notice: This message, together with any attachments, is i=
ntended only for the use of the individual or entity to which it is addre=
ssed and may contain confidential or privileged information. If you think=
 you have received this message in error, please advise the sender and de=
lete this message and any attachments immediately. =0D
   =0D
   =C2=A0   =0D
  =0D
 =0D
   On Wed, 4 Feb at 12:06 PM , Rcruz <rcruz@sapasequipment.com> wrote:   =
 =0D
 =0D
 =0D
   Hi Melissa,=C2=A0    =0D
   =C2=A0   =0D
   Yes I am ready.=C2=A0=C2=A0 I appreciate your follow up on this matter=
 as we keep putting it off=E2=80=A6=E2=80=A6=C2=A0    =0D
   =C2=A0   =0D
   Also, we are having issues with our freight rate not appearing on list=
ings.=C2=A0=C2=A0 This has been an issue in the part which was corrected =
and is now reoccurring.=C2=A0=C2=A0 Can you help and/or direct us to some=
one who can help us?   =0D
   =C2=A0   =0D
   Thanks,    =0D
   Richard   =0D
   =C2=A0   =0D
 =0D
  =0D
   =0D
From: LabX.com Client Services <clientservices@labx.com>  Sent: Wednesday=
, February 4, 2026 10:48 AM To: rcruz@sapasequipment.com Cc: ailedalvarez=
@gmail.com; amora@sapasequipment.com Subject: Re: Your Upcoming LabX Keyw=
ord Advertising Campaign - MATERIALS REQUIRED! =0D
   =0D
   =C2=A0   =0D
  =0D
    Hi Richard,    =0D
    =C2=A0    =0D
    I hope you=E2=80=99re doing well. I wanted to follow up regarding the=
 keyword advertising campaign and see if you=E2=80=99re ready to move for=
ward with the campaign details.    =0D
    =C2=A0    =0D
    When you have a moment, please let me know if there=E2=80=99s any inf=
ormation you still need from our side, or if you=E2=80=99re able to share=
 the remaining campaign details so we can get everything set up and sched=
uled.    =0D
    =C2=A0    =0D
    Looking forward to your update.    =0D
    =C2=A0    =0D
    Best regards, Melissa    =0D
  =0D
   =C2=A0   =0D
=0D
 =0D
    =C2=A0    =0D
        =0D
 =0D
 =0D
    Melissa Barr    =0D
    Team Lead | LabX Sales Operations    =0D
    Communicates with Kindness    =0D
    mbarr@labx.com    =0D
    705.528.6888 x256    =0D
 =0D
=0D
    =C2=A0    =0D
    =0D
Happy with your LabX experience? =C2=A0Consider sharing a testimonial=C2=A0=
here! =0D
    =0D
    =0D
=C2=A0 =0D
    =0D
    =0D
=0D
    =0D
    =0D
Confidentiality Notice: This message, together with any attachments, is i=
ntended only for the use of the individual or entity to which it is addre=
ssed and may contain confidential or privileged information. If you think=
 you have received this message in error, please advise the sender and de=
lete this message and any attachments immediately. =0D
    =0D
    =C2=A0    =0D
  =0D
 =0D
    On Mon, 12 Jan at 11:27 AM , LabX.com Client Services <clientservices=
@labx.com> wrote:     =0D
  =0D
    =0D
Good afternoon, =0D
    =0D
    =0D
=C2=A0 =0D
    =0D
    =0D
I would like to remind you about your upcoming Keyword Advertising Campai=
gn. To launch your campaign, we require the following: =0D
    =0D
    =0D
=C2=A0 =0D
    =0D
  =0D
Banner:=C2=A0Please provide the banner you'd like to use for this promoti=
on. =0D
  =0D
  =0D
 =0D
It should have an aspect ratio of 13:7, as it will be displayed at 260x14=
0 pixels on our site.=C2=A0 =0D
 =0D
 =0D
Any standard image format (JPEG, PNG, etc.) is acceptable. =0D
 =0D
  =0D
  =0D
Link: Kindly confirm the URL you=E2=80=99d like the banner to link to.=C2=
=A0 =0D
  =0D
   =0D
This could be an external website or an internal page, such as your store=
 or listings on LabX. =0D
   =0D
  =0D
Keyword Packages: Attached are our curated keyword packages, which includ=
e groupings of searchable terms where your banner can appear.=C2=A0 =0D
  =0D
   =0D
Please review and let us know which package(s) you'd like to select. If t=
here are specific keywords you=E2=80=99d like to include, or if you=E2=80=
=99d prefer a customised package based on your campaign objectives, we ca=
n assist with that as well. =0D
   =0D
  =0D
=E2=80=8BAdditional Considerations:=C2=A0Your banner will appear in searc=
h results that include your sponsored keywords.=C2=A0 =0D
  =0D
  =0D
 =0D
Please note that trademarked terms other than your own brand name are not=
 eligible for sponsorship. =0D
 =0D
 =0D
If you'd like some guidance on creating an effective banner for our audie=
nce, let us know=E2=80=94we'd be happy to share tips. =0D
 =0D
  =0D
    =0D
Feel free to reach out with any questions or further instructions. =0D
    =0D
    =0D
=C2=A0 =0D
    =0D
    =0D
Regards, =0D
    =0D
    =0D
Melissa =0D
    =0D
     =C2=A0     =0D
 =0D
=0D
 =0D
    =C2=A0    =0D
        =0D
 =0D
 =0D
    Melissa Barr    =0D
    Team Lead | LabX Sales Operations    =0D
    Communicates with Kindness    =0D
    mbarr@labx.com    =0D
    705.528.6888 x256    =0D
 =0D
=0D
    =C2=A0    =0D
    =0D
Happy with your LabX experience? =C2=A0Consider sharing a testimonial=C2=A0=
here! =0D
    =0D
    =0D
=C2=A0 =0D
    =0D
    =0D
=0D
    =0D
    =0D
Confidentiality Notice: This message, together with any attachments, is i=
ntended only for the use of the individual or entity to which it is addre=
ssed and may contain confidential or privileged information. If you think=
 you have received this message in error, please advise the sender and de=
lete this message and any attachments immediately. =0D
    =0D
    =C2=A0=0D
=0D
=0D
=0D
=0D
=0D

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</td>=0D
</tr></tbody>=0D
</table>=0D
</div>=0D
<div data-skip-ai-process=3D""><div dir=3D"ltr">=0D
<div><br></div>=0D
<div dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margi=
n-top:0pt;margin-bottom:0pt">=0D
<span style=3D"font-size:10pt;font-family:Arial,sans-serif;color:#000000;=
background-color:transparent;font-weight:700;font-style:normal;font-varia=
nt:normal;text-decoration:none;vertical-align:baseline;white-space:pre;wh=
ite-space:pre-wrap">Happy with your LabX experience? =C2=A0Consider shari=
ng a testimonial=C2=A0</span><a href=3D"https://go.labx.com/labx-client-t=
estimonial-consent-form" rel=3D"noreferrer" style=3D"text-decoration:none=
"><span style=3D"font-size:10pt;font-family:Arial,sans-serif;color:#1155c=
c;background-color:transparent;font-weight:700;font-style:normal;font-var=
iant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;t=
ext-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;whit=
e-space:pre-wrap">here</span></a><span style=3D"font-size:10pt;font-famil=
y:Arial,sans-serif;color:#000000;background-color:transparent;font-weight=
:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-=
align:baseline;white-space:pre;white-space:pre-wrap">!</span>=0D
</div>=0D
<div dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margi=
n-top:0pt;margin-bottom:0pt"><br></div>=0D
<div dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margi=
n-top:0pt;margin-bottom:0pt"><a href=3D"https://mediakit.labx.com/" rel=3D=
"noreferrer" style=3D"text-decoration:none" target=3D"_blank"><span style=
=3D"font-size:10pt;font-family:Arial,sans-serif;color:#1155cc;background-=
color:transparent;font-weight:700;font-style:normal;font-variant:normal;t=
ext-decoration:underline;-webkit-text-decoration-skip:none;text-decoratio=
n-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-w=
rap"><span style=3D"border:none;display:inline-block;overflow:hidden;widt=
h:465px;height:76px"><img alt=3D"https://mediakit.labx.com/" src=3D"https=
://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJ=
hbGciOiJIUzI1NiJ9.eyJpZCI6NjMxMDA2NjY2MjIsImRvbWFpbiI6ImxhYnguZnJlc2hkZXN=
rLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.HIbkZltcPohl9zIq7FUtBGBHV79GVFw1sUl=
2uZzy3lk" width=3D"465" height=3D"76" class=3D"fr-fic fr-dii" data-id=3D"=
63100666622"></span></span></a></div>=0D
<div dir=3D"ltr" style=3D"line-height:1.38;background-color:#ffffff;margi=
n-top:0pt;margin-bottom:0pt">=0D
<span style=3D"font-size:8pt;font-family:Arial,sans-serif;color:#000000;b=
ackground-color:transparent;font-weight:700;font-style:italic;font-varian=
t:normal;text-decoration:none;vertical-align:baseline;white-space:pre;whi=
te-space:pre-wrap">Confidentiality Notice</span><span style=3D"font-size:=
8pt;font-family:Arial,sans-serif;color:#000000;background-color:transpare=
nt;font-weight:400;font-style:italic;font-variant:normal;text-decoration:=
none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">: This=
 message, together with any attachments, is intended only for the use of =
the individual or entity to which it is addressed and may contain confide=
ntial or privileged information. If you think you have received this mess=
age in error, please advise the sender and delete this message and any at=
tachments immediately.</span>=0D
</div>=0D
<div><br></div>=0D
</div></div>=0D
<div class=3D"freshdesk_quote">=0D
                          <div class=3D"freshdesk_attr">=0D
                            On=0D
                            Wed, 4 Feb at  2:46 PM=0D
                            <span class=3D"separator">,  Rcruz &lt;rcruz@=
sapasequipment.com&gt;  wrote:=0D
                          </span>=0D
</div>=0D
                          <blockquote class=3D"freshdesk_quote">=0D
                            <div class=3D"WordSection1">=0D
<div class=3D"MsoNormal">I found the same information and have since info=
rmed my buyer about the shipping was noted as =E2=80=9Cto be determined=E2=
=80=9D.=C2=A0=C2=A0 I spoke to customer and agreed to send her two shippi=
ng options.=C2=A0 Based on the one chosen, I will charge them accordingly=
.=C2=A0 </div>=0D
<div class=3D"MsoNormal">=C2=A0</div>=0D
<div class=3D"MsoNormal">Thanks for the clarification! </div>=0D
<div class=3D"MsoNormal">=C2=A0</div>=0D
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0i=
n 0in 0in"><div class=3D"MsoNormal"><b><span style=3D'font-size:11.0pt;fo=
nt-family:"Calibri",sans-serif'></span></b></div></div>=0D
</div>=0D
<div class=3D"freshdesk_quote"><blockquote class=3D"freshdesk_quote">=0D
<div>From:<span style=3D'font-size:11.0pt;font-family:"Calibri",sans-seri=
f'> LabX.com Client Services &lt;clientservices@labx.com&gt; <br><b>Sent:=
</b> Wednesday, February 4, 2026 1:38 PM<br><b>To:</b> rcruz@sapasequipme=
nt.com<br><b>Cc:</b> ailedalvarez@gmail.com; amora@sapasequipment.com<br>=
<b>Subject:</b> Re: Your Upcoming LabX Keyword Advertising Campaign - MAT=
ERIALS REQUIRED!</span>=0D
</div>=0D
<div class=3D"MsoNormal">=C2=A0</div>=0D
<div>=0D
<div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>Hi Richard,</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>We looked into Order #0127100, and I can confirm =
it was sold with the shipping method set to =E2=80=9CTo Be Determined.=E2=
=80=9D</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>This occurred because:</span></div></div>=0D
<div><ul type=3D"disc"><li class=3D"MsoNormal" style=3D"mso-margin-top-al=
t:auto;mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo1"><span style=3D=
'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The item did not hav=
e any inherited shipping parameters from eBay.</span></li></ul></div>=0D
<ul type=3D"disc"><li class=3D"MsoNormal" style=3D"mso-margin-top-alt:aut=
o;mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo1"><span style=3D'font=
-size:10.5pt;font-family:"Segoe UI",sans-serif'>The item weighs 149 lbs, =
which falls outside of SAPAS=E2=80=99s current store-wide FedEx calculate=
d shipping range of 1=E2=80=93145 lbs.</span></li></ul>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;border:=
solid windowtext 1.0pt;padding:0in'><img width=3D"100" height=3D"100" sty=
le=3D"width:1.0416in;height:1.0416in" id=3D"Picture_x0020_1" src=3D"https=
://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJ=
hbGciOiJIUzI1NiJ9.eyJpZCI6NjMxMDE2MDg0MjAsImRvbWFpbiI6ImxhYnguZnJlc2hkZXN=
rLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.P4RioVOcFTU3paCTY0wXDVyi-zRRQbbVgqk=
TKmbqNE4" data-id=3D"63101608420" alt=3D"Image removed by sender."></span=
><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>When =
an item is listed with a =E2=80=9CTo Be Determined=E2=80=9D shipping opti=
on, the buyer is notified both at checkout and on their order confirmatio=
n that final shipping costs may be provided separately.=C2=A0</span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>This option is commonly used for larger or freigh=
t items where exact shipping costs may vary or are not known at the time =
of purchase.</span></div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;border:=
solid windowtext 1.0pt;padding:0in'><img width=3D"100" height=3D"100" sty=
le=3D"width:1.0416in;height:1.0416in" id=3D"Picture_x0020_2" src=3D"https=
://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJ=
hbGciOiJIUzI1NiJ9.eyJpZCI6NjMxMDE2MDg0MjAsImRvbWFpbiI6ImxhYnguZnJlc2hkZXN=
rLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.P4RioVOcFTU3paCTY0wXDVyi-zRRQbbVgqk=
TKmbqNE4" data-id=3D"63101608420" alt=3D"Image removed by sender."></span=
><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'></spa=
n>=0D
</div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>If you would prefer to display a different shippi=
ng option for heavier items or specific locations, this can be configured=
 in the LabX Control Panel under <strong><span style=3D'font-family:"Sego=
e UI",sans-serif'>Settings &gt; Shipping</span></strong>. For example, yo=
u could:</span></div></div>=0D
<div><ul type=3D"disc"><li class=3D"MsoNormal" style=3D"mso-margin-top-al=
t:auto;mso-margin-bottom-alt:auto;mso-list:l7 level1 lfo2"><span style=3D=
'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Set flat shipping ra=
tes for certain weight ranges, or</span></li></ul></div>=0D
<div><ul type=3D"disc"><li class=3D"MsoNormal" style=3D"mso-margin-top-al=
t:auto;mso-margin-bottom-alt:auto;mso-list:l7 level1 lfo2"><span style=3D=
'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Enable calculated fr=
eight options for supported carriers that offer them.</span></li></ul></d=
iv>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>Please let us know if you have any additional que=
stions or concerns.</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div>=0D
<div class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span style=3D'fo=
nt-size:10.5pt;font-family:"Segoe UI",sans-serif'>Best,<br>Melissa</span>=
</div>=0D
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpaddin=
g=3D"0" style=3D"border-collapse:collapse"><tbody><tr style=3D"height:51.=
75pt">=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-right:solid r=
ed 1.5pt;background:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;=
overflow-wrap:break-word;overflow:hidden">=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:11.0pt;font-family=
:"Arial",sans-serif;color:#222222'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D"color:black"><a href=3D"http=
s://www.labx.com/" target=3D"_blank" rel=3D"noreferrer"><span style=3D'fo=
nt-size:11.0pt;font-family:"Arial",sans-serif;color:#1155CC;border:none w=
indowtext 1.0pt;padding:0in;text-decoration:none'><img width=3D"121" heig=
ht=3D"45" style=3D"width:1.2604in;height:.4687in" id=3D"_x0000_i1037" src=
=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOi=
JKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMxMDE2MDg0MjAsImRvbWFpbiI6ImxhYnguZn=
Jlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.P4RioVOcFTU3paCTY0wXDVyi-z=
RRQbbVgqkTKmbqNE4" data-id=3D"63101608420"></span></a></span></div></div>=
=0D
</td>=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-left:none;bac=
kground:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;overflow-wra=
p:break-word;overflow:hidden">=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><b><span style=3D=
"font-size:10.0pt;font-family:Roboto;color:red">Melissa Barr</span></b></=
div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><b><span style=3D=
"font-size:9.0pt;font-family:Roboto;color:#434343">Team Lead | LabX Sales=
 Operations</span></b></div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><b><i><span sty=
le=3D"font-size:9.0pt;font-family:Roboto;color:#434343">Communicates with=
 Kindness</span></i></b></div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><span style=3D"=
font-size:9.0pt;font-family:Roboto;color:#1155CC">mbarr@labx.com</span></=
div></div>=0D
<div style=3D"margin-left:9.0pt"><div class=3D"MsoNormal"><span style=3D"=
font-size:9.0pt;font-family:Roboto;color:#434343">705.528.6888 x256</span=
></div></div>=0D
</td>=0D
</tr></tbody></table>=0D
</div>=0D
<div><div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:b=
lack'>Happy with your LabX experience? =C2=A0Consider sharing a testimoni=
al=C2=A0</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'><a href=3D"https://go.labx.com/labx-client-testi=
monial-consent-form" rel=3D"noreferrer"><b><span style=3D'font-size:10.0p=
t;font-family:"Arial",sans-serif;color:#1155CC'>here</span></b></a></span=
><b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:=
black'>!</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal" style=3D"background:white"><span style=3D'f=
ont-size:10.5pt;font-family:"Segoe UI",sans-serif'>=C2=A0</span></div></d=
iv>=0D
<div><div class=3D"MsoNormal" style=3D"background:white">=0D
<span style=3D"color:black"><a href=3D"https://mediakit.labx.com/" target=
=3D"_blank" rel=3D"noreferrer"><b><span style=3D'font-size:10.0pt;font-fa=
mily:"Arial",sans-serif;color:#1155CC;border:none windowtext 1.0pt;paddin=
g:0in;text-decoration:none'><img width=3D"465" height=3D"76" style=3D"wid=
th:4.8437in;height:.7916in" id=3D"_x0000_i1036" src=3D"https://attachment=
.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1=
NiJ9.eyJpZCI6NjMxMDE2MDg0MjAsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFj=
Y291bnRfaWQiOjE0Njg0NDJ9.P4RioVOcFTU3paCTY0wXDVyi-zRRQbbVgqkTKmbqNE4" dat=
a-id=3D"63101608420"></span></b></a></span><span style=3D'font-size:10.5p=
t;font-family:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><i><span style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color=
:black'>Confidentiality Notice</span></i></b><i><span style=3D'font-size:=
8.0pt;font-family:"Arial",sans-serif;color:black'>: This message, togethe=
r with any attachments, is intended only for the use of the individual or=
 entity to which it is addressed and may contain confidential or privileg=
ed information. If you think you have received this message in error, ple=
ase advise the sender and delete this message and any attachments immedia=
tely.</span></i><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sa=
ns-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
</div></div>=0D
<div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>On Wed, 4 Feb at 1:29 PM <span class=3D"separator=
">, Rcruz &lt;rcruz@sapasequipment.com&gt; wrote: </span></span></div></d=
iv>=0D
<blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt">=0D
<div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D"font-size:10.5pt">So, I went over the freight for a few it=
ems and it registered freight =E2=80=9Cat checkout=E2=80=9D or stated =E2=
=80=9Cto be determined.=C2=A0=C2=A0 That looks correct.=C2=A0 What was th=
e situation with Oder# 127100?=C2=A0 This just sold and there was no frei=
ght charged.=C2=A0 </span><span style=3D'font-size:10.5pt;font-family:"Se=
goe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D"font-size:10.5pt">=C2=A0</span><span style=3D'font-size:10=
.5pt;font-family:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
</div>=0D
<div><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt">=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:<=
/span><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
rcruz@sapasequipment.com &lt;rcruz@sapasequipment.com&gt; <br><b>Sent:</b=
> Wednesday, February 4, 2026 11:59 AM<br><b>To:</b> 'LabX.com Client Ser=
vices' &lt;clientservices@labx.com&gt;<br><b>Cc:</b> 'ailedalvarez@gmail.=
com' &lt;ailedalvarez@gmail.com&gt;; 'amora@sapasequipment.com' &lt;amora=
@sapasequipment.com&gt;<br><b>Subject:</b> RE: Your Upcoming LabX Keyword=
 Advertising Campaign - MATERIALS REQUIRED!</span><span style=3D'font-siz=
e:10.5pt;font-family:"Segoe UI",sans-serif'> </span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D"font-size:10.5pt">I will check and get back to you.=C2=A0 =
We checked various listings showing no freight.=C2=A0 Matter of fact we j=
ust sold a unit and it appeared as no freight.=C2=A0 This is an issue as =
this item is over 70lbs and will be somewhat costly to ship.=C2=A0 </span=
><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'></spa=
n>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D"font-size:10.5pt">=C2=A0</span><span style=3D'font-size:10=
.5pt;font-family:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D"font-size:10.5pt">Will get back to you on this. </span><sp=
an style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>=0D=

</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D"font-size:10.5pt">=C2=A0</span><span style=3D'font-size:10=
.5pt;font-family:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D"font-size:10.5pt">BR</span><span style=3D'font-size:10.5pt=
;font-family:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div><div class=3D"MsoNormal">=0D
<span style=3D"font-size:10.5pt">=C2=A0</span><span style=3D'font-size:10=
.5pt;font-family:"Segoe UI",sans-serif'></span>=0D
</div></div>=0D
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0i=
n 0in 0in"><div><div class=3D"MsoNormal">=0D
<b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From=
:</span></b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-se=
rif'> LabX.com Client Services &lt;clientservices@labx.com&gt; <br><b>Sen=
t:</b> Wednesday, February 4, 2026 11:45 AM<br><b>To:</b> rcruz@sapasequi=
pment.com<br><b>Cc:</b> ailedalvarez@gmail.com; amora@sapasequipment.com<=
br><b>Subject:</b> Re: Your Upcoming LabX Keyword Advertising Campaign - =
MATERIALS REQUIRED!</span><span style=3D'font-size:10.5pt;font-family:"Se=
goe UI",sans-serif'> </span>=0D
</div></div></div>=0D
<div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'>=C2=A0</span></div></div>=0D
<div><div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>Hi Richard,</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>Thank you for getting back to me.</span></di=
v></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>Please let me know if you have any questions=
 regarding the content needed for the keyword campaign=E2=80=94I=E2=80=99=
m happy to help clarify anything.</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>Regarding shipping, I=E2=80=99ve attached a =
screenshot for reference. The shipping details are appearing correctly on=
 our end. When you click <strong><span style=3D'font-family:"Segoe UI",sa=
ns-serif'>=E2=80=9CSee shipping information,=E2=80=9D</span></strong> it =
will take you directly to the shipping section of the listing where this =
information is displayed. The final shipping cost is calculated at checko=
ut.</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;border:=
solid windowtext 1.0pt;padding:0in'><img width=3D"1920" height=3D"911" st=
yle=3D"width:20.0in;height:9.4895in" id=3D"Picture_x0020_13" src=3D"https=
://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJ=
hbGciOiJIUzI1NiJ9.eyJpZCI6NjMxMDE2MDg0MjAsImRvbWFpbiI6ImxhYnguZnJlc2hkZXN=
rLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.P4RioVOcFTU3paCTY0wXDVyi-zRRQbbVgqk=
TKmbqNE4" data-id=3D"63101608420" alt=3D"Image removed by sender. Image r=
emoved by sender."></span><span style=3D'font-size:10.5pt;font-family:"Se=
goe UI",sans-serif'></span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>If you=E2=80=99re seeing anything different =
on your side, please let me know and I=E2=80=99d be glad to take a closer=
 look.</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
<div>=0D
<div style=3D"margin-bottom:12.0pt"><div class=3D"MsoNormal"><span style=3D=
'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Best,<br>Melissa</sp=
an></div></div>=0D
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpaddin=
g=3D"0" style=3D"border-collapse:collapse"><tbody><tr style=3D"height:51.=
75pt">=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-right:solid r=
ed 1.5pt;background:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;=
overflow-wrap:break-word;overflow:hidden">=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:11.0pt;font-f=
amily:"Arial",sans-serif;color:#222222'>=C2=A0</span></div></div></div>=0D=

<div><div><div class=3D"MsoNormal"><span style=3D"color:black"><a href=3D=
"https://www.labx.com/" target=3D"_blank" rel=3D"noreferrer"><span style=3D=
'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1155CC;border:non=
e windowtext 1.0pt;padding:0in;text-decoration:none'><img width=3D"121" h=
eight=3D"45" style=3D"width:1.2604in;height:.4687in" id=3D"Picture_x0020_=
12" src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ=
0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMxMDE2MDg0MjAsImRvbWFpbiI6Imx=
hYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.P4RioVOcFTU3paCTY0w=
XDVyi-zRRQbbVgqkTKmbqNE4" data-id=3D"63101608420" alt=3D"Image removed by=
 sender. Image removed by sender."></span></a></span></div></div></div>=0D=

</td>=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-left:none;bac=
kground:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;overflow-wra=
p:break-word;overflow:hidden">=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal"><b><span s=
tyle=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:red'>Meliss=
a Barr</span></b></div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal"><b><span s=
tyle=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#434343'>Tea=
m Lead | LabX Sales Operations</span></b></div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal"><b><i><spa=
n style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#434343'>=
Communicates with Kindness</span></i></b></div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal"><span styl=
e=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#1155CC'><a hre=
f=3D"mailto:mbarr@labx.com" rel=3D"noreferrer">mbarr@labx.com</a></span><=
/div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div class=3D"MsoNormal"><span styl=
e=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#434343'>705.52=
8.6888 x256</span></div></div></div>=0D
</td>=0D
</tr></tbody></table>=0D
</div>=0D
<div><div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:b=
lack'>Happy with your LabX experience? =C2=A0Consider sharing a testimoni=
al=C2=A0</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'><a href=3D"https://go.labx.com/labx-client-testi=
monial-consent-form" rel=3D"noreferrer"><b><span style=3D'font-size:10.0p=
t;font-family:"Arial",sans-serif;color:#1155CC'>here</span></b></a></span=
><b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:=
black'>!</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'></span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif'></span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
<span style=3D"color:black"><a href=3D"https://mediakit.labx.com/" target=
=3D"_blank" rel=3D"noreferrer"><b><span style=3D'font-size:10.0pt;font-fa=
mily:"Arial",sans-serif;color:#1155CC;border:none windowtext 1.0pt;paddin=
g:0in;text-decoration:none'><img width=3D"465" height=3D"76" style=3D"wid=
th:4.8437in;height:.7916in" id=3D"Picture_x0020_11" src=3D"https://attach=
ment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJI=
UzI1NiJ9.eyJpZCI6NjMxMDE2MDg0MjAsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIs=
ImFjY291bnRfaWQiOjE0Njg0NDJ9.P4RioVOcFTU3paCTY0wXDVyi-zRRQbbVgqkTKmbqNE4"=
 data-id=3D"63101608420" alt=3D"Image removed by sender. Image removed by=
 sender."></span></b></a></span><span style=3D'font-size:10.5pt;font-fami=
ly:"Segoe UI",sans-serif'></span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><i><span style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color=
:black'>Confidentiality Notice</span></i></b><i><span style=3D'font-size:=
8.0pt;font-family:"Arial",sans-serif;color:black'>: This message, togethe=
r with any attachments, is intended only for the use of the individual or=
 entity to which it is addressed and may contain confidential or privileg=
ed information. If you think you have received this message in error, ple=
ase advise the sender and delete this message and any attachments immedia=
tely.</span></i><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sa=
ns-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'></span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
</div></div>=0D
<div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>On Wed, 4 Feb at 12:06 PM <span class=3D"sep=
arator">, Rcruz &lt;<a href=3D"mailto:rcruz@sapasequipment.com" rel=3D"no=
referrer">rcruz@sapasequipment.com</a>&gt; wrote: </span></span></div></d=
iv></div>=0D
<blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt">=0D
<div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>Hi Melissa,=C2=A0 </span></div></div></div>=0D=

<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>Thanks, </span></div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>Richard</span></div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
</div>=0D
<div><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt">=0D
<div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:<=
/span><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
LabX.com Client Services &lt;<a href=3D"mailto:clientservices@labx.com" r=
el=3D"noreferrer">clientservices@labx.com</a>&gt; <br><b>Sent:</b> Wednes=
day, February 4, 2026 10:48 AM<br><b>To:</b> <a href=3D"mailto:rcruz@sapa=
sequipment.com" rel=3D"noreferrer">rcruz@sapasequipment.com</a><br><b>Cc:=
</b> <a href=3D"mailto:ailedalvarez@gmail.com" rel=3D"noreferrer">ailedal=
varez@gmail.com</a>; <a href=3D"mailto:amora@sapasequipment.com" rel=3D"n=
oreferrer">amora@sapasequipment.com</a><br><b>Subject:</b> Re: Your Upcom=
ing LabX Keyword Advertising Campaign - MATERIALS REQUIRED!</span><span s=
tyle=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>=0D
</div></div></div>=0D
<div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;font-f=
amily:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div>=0D
<div><div>=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>Hi Richard,</span></div></div></div></d=
iv>=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div></div>=0D=

<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>I hope you=E2=80=99re doing well. I wan=
ted to follow up regarding the keyword advertising campaign and see if yo=
u=E2=80=99re ready to move forward with the campaign details.</span></div=
></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div></div>=0D=

<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>When you have a moment, please let me k=
now if there=E2=80=99s any information you still need from our side, or i=
f you=E2=80=99re able to share the remaining campaign details so we can g=
et everything set up and scheduled.</span></div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div></div>=0D=

<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>Looking forward to your update.</span><=
/div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div></div>=0D=

<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>Best regards,<br>Melissa</span></div></=
div></div></div>=0D
<div><div>=0D
<div style=3D"margin-bottom:12.0pt"><div><div class=3D"MsoNormal"><span s=
tyle=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>=C2=A0</span>=
</div></div></div>=0D
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpaddin=
g=3D"0" style=3D"border-collapse:collapse"><tbody><tr style=3D"height:51.=
75pt">=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-right:solid r=
ed 1.5pt;background:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;=
overflow-wrap:break-word;overflow:hidden">=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:11.0pt;f=
ont-family:"Arial",sans-serif;color:#222222'>=C2=A0</span></div></div></d=
iv></div>=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D"color:black"><a hr=
ef=3D"https://www.labx.com/" target=3D"_blank" rel=3D"noreferrer"><span s=
tyle=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1155CC;bor=
der:none windowtext 1.0pt;padding:0in;text-decoration:none'><img width=3D=
"121" height=3D"45" style=3D"width:1.2604in;height:.4687in" id=3D"Picture=
_x0020_10" src=3D"https://attachment.freshdesk.com/inline/attachment?toke=
n=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMxMDE2MDg0MjAsImRvbWFp=
biI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.P4RioVOcFTU3=
paCTY0wXDVyi-zRRQbbVgqkTKmbqNE4" data-id=3D"63101608420" alt=3D"Image rem=
oved by sender. Image removed by sender."></span></a></span></div></div><=
/div></div>=0D
</td>=0D
<td valign=3D"top" style=3D"border:solid white 1.0pt;border-left:none;bac=
kground:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;overflow-wra=
p:break-word;overflow:hidden">=0D
<div style=3D"margin-left:9.0pt"><div><div><div class=3D"MsoNormal"><b><s=
pan style=3D"font-size:10.0pt;font-family:Roboto;color:red">Melissa Barr<=
/span></b></div></div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div><div class=3D"MsoNormal"><b><s=
pan style=3D"font-size:9.0pt;font-family:Roboto;color:#434343">Team Lead =
| LabX Sales Operations</span></b></div></div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div><div class=3D"MsoNormal"><b><i=
><span style=3D"font-size:9.0pt;font-family:Roboto;color:#434343">Communi=
cates with Kindness</span></i></b></div></div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div><div class=3D"MsoNormal"><span=
 style=3D"font-size:9.0pt;font-family:Roboto;color:#1155CC"><a href=3D"ma=
ilto:mbarr@labx.com" rel=3D"noreferrer">mbarr@labx.com</a></span></div></=
div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div><div class=3D"MsoNormal"><span=
 style=3D"font-size:9.0pt;font-family:Roboto;color:#434343">705.528.6888 =
x256</span></div></div></div></div>=0D
</td>=0D
</tr></tbody></table>=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div></div>=0D=

<div><div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:b=
lack'>Happy with your LabX experience? =C2=A0Consider sharing a testimoni=
al=C2=A0</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'><a href=3D"https://go.labx.com/labx-client-testi=
monial-consent-form" rel=3D"noreferrer"><b><span style=3D'font-size:10.0p=
t;font-family:"Arial",sans-serif;color:#1155CC'>here</span></b></a></span=
><b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:=
black'>!</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'></span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>=C2=A0 </span><span style=3D'font-size:10.5pt;font-family:"Segoe UI=
",sans-serif'></span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
<span style=3D"color:black"><a href=3D"https://mediakit.labx.com/" target=
=3D"_blank" rel=3D"noreferrer"><b><span style=3D'font-size:10.0pt;font-fa=
mily:"Arial",sans-serif;color:#1155CC;border:none windowtext 1.0pt;paddin=
g:0in;text-decoration:none'><img width=3D"465" height=3D"76" style=3D"wid=
th:4.8437in;height:.7916in" id=3D"Picture_x0020_9" src=3D"https://attachm=
ent.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIU=
zI1NiJ9.eyJpZCI6NjMxMDE2MDg0MjAsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsI=
mFjY291bnRfaWQiOjE0Njg0NDJ9.P4RioVOcFTU3paCTY0wXDVyi-zRRQbbVgqkTKmbqNE4" =
data-id=3D"63101608420" alt=3D"Image removed by sender. Image removed by =
sender."></span></b></a></span><span style=3D'font-size:10.5pt;font-famil=
y:"Segoe UI",sans-serif'></span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal" style=3D"background:white">=0D
<b><i><span style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color=
:black'>Confidentiality Notice</span></i></b><i><span style=3D'font-size:=
8.0pt;font-family:"Arial",sans-serif;color:black'>: This message, togethe=
r with any attachments, is intended only for the use of the individual or=
 entity to which it is addressed and may contain confidential or privileg=
ed information. If you think you have received this message in error, ple=
ase advise the sender and delete this message and any attachments immedia=
tely.</span></i><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sa=
ns-serif;color:black'> </span><span style=3D'font-size:10.5pt;font-family=
:"Segoe UI",sans-serif'></span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div></div>=0D=

</div></div>=0D
<div>=0D
<div><div><div><div class=3D"MsoNormal"><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'>On Mon, 12 Jan at 11:27 AM <span class=3D=
"separator">, LabX.com Client Services &lt;<a href=3D"mailto:clientservic=
es@labx.com" rel=3D"noreferrer">clientservices@labx.com</a>&gt; wrote: </=
span></span></div></div></div></div>=0D
<blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt"><div>=0D
<div><div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Good afternoon,</span><span style=3D'font-size:10.5pt;font-family:"=
Segoe UI",sans-serif'> </span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif'> </span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>I would like to remind you about your upcoming Keyword Advertising =
Campaign. To launch your campaign, we require the following:</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#=
183247'>=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe U=
I",sans-serif'> </span>=0D
</div></div></div></div>=0D
<ol start=3D"1" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lf=
o3;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>Banner:=C2=A0Please provide the banner you'd like to use fo=
r this promotion.</span></strong><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'> </span>=0D
</li></ol>=0D
<ol start=3D"1" type=3D"1"><ol start=3D"1" type=3D"1">=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l2 level2 lfo4;box-sizing: border-box">=
=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>It should have an aspect ratio of 13:7, as it will be displayed at =
260x140 pixels on our site.=C2=A0</span><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'> </span>=0D
</li>=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l2 level2 lfo4;box-sizing: border-box">=
=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Any standard image format (JPEG, PNG, etc.) is acceptable.</span><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>=
=0D
</li>=0D
</ol></ol>=0D
<ol start=3D"2" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lf=
o5;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>Link: Kindly confirm the URL you=E2=80=99d like the banner =
to link to.=C2=A0</span></strong><span style=3D'font-size:10.5pt;font-fam=
ily:"Segoe UI",sans-serif'> </span>=0D
</li></ol>=0D
<ol start=3D"2" type=3D"1"><ol start=3D"1" type=3D"1"><li class=3D"MsoNor=
mal" style=3D"color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto;mso-list:l6 level2 lfo6;box-sizing: border-box">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>This could be an external website or an internal page, such as your=
 store or listings on LabX.</span><span style=3D'font-size:10.5pt;font-fa=
mily:"Segoe UI",sans-serif'> </span>=0D
</li></ol></ol>=0D
<ol start=3D"3" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l9 level1 lf=
o7;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>Keyword Packages: Attached are our curated keyword packages=
, which include groupings of searchable terms where your banner can appea=
r.=C2=A0</span></strong><span style=3D'font-size:10.5pt;font-family:"Sego=
e UI",sans-serif'> </span>=0D
</li></ol>=0D
<ol start=3D"3" type=3D"1"><ol start=3D"1" type=3D"1"><li class=3D"MsoNor=
mal" style=3D"color:#183247;mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto;mso-list:l8 level2 lfo8;box-sizing: border-box">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Please review and let us know which package(s) you'd like to select=
. If there are specific keywords you=E2=80=99d like to include, or if you=
=E2=80=99d prefer a customised package based on your campaign objectives,=
 we can assist with that as well.</span><span style=3D'font-size:10.5pt;f=
ont-family:"Segoe UI",sans-serif'> </span>=0D
</li></ol></ol>=0D
<ol start=3D"4" type=3D"1"><li class=3D"MsoNormal" style=3D"color:#183247=
;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lf=
o9;box-sizing: border-box">=0D
<strong><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif=
;color:black'>=E2=80=8BAdditional Considerations:=C2=A0</span></strong><s=
pan style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:bla=
ck'>Your banner will appear in search results that include your sponsored=
 keywords.=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe=
 UI",sans-serif'> </span>=0D
</li></ol>=0D
<ol start=3D"4" type=3D"1"><ol start=3D"1" type=3D"1">=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l5 level2 lfo10;box-sizing: border-box"=
>=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Please note that trademarked terms other than your own brand name a=
re not eligible for sponsorship.</span><span style=3D'font-size:10.5pt;fo=
nt-family:"Segoe UI",sans-serif'> </span>=0D
</li>=0D
<li class=3D"MsoNormal" style=3D"color:#183247;mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto;mso-list:l5 level2 lfo10;box-sizing: border-box"=
>=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>If you'd like some guidance on creating an effective banner for our=
 audience, let us know=E2=80=94we'd be happy to share tips.</span><span s=
tyle=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>=0D
</li>=0D
</ol></ol>=0D
<div><div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Feel free to reach out with any questions or further instructions.<=
/span><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>=
 </span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>=C2=A0</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif'> </span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Regards,</span><span style=3D'font-size:10.5pt;font-family:"Segoe U=
I",sans-serif'> </span>=0D
</div></div></div></div>=0D
<div><div><div><div class=3D"MsoNormal">=0D
<span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:b=
lack'>Melissa</span><span style=3D'font-size:10.5pt;font-family:"Segoe UI=
",sans-serif'> </span>=0D
</div></div></div></div>=0D
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5pt;font-family:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div></d=
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75pt">=0D
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ed 1.5pt;background:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt"=
>=0D
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ont-family:"Arial",sans-serif;color:#222222'>=C2=A0</span></div></div></d=
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ef=3D"https://www.labx.com/" target=3D"_blank" rel=3D"noreferrer"><span s=
tyle=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1155CC;bor=
der:none windowtext 1.0pt;padding:0in;text-decoration:none'><img width=3D=
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kground:white;padding:3.0pt 3.0pt 3.0pt 3.0pt;height:51.75pt;overflow-wra=
p:break-word;overflow:hidden">=0D
<div style=3D"margin-left:9.0pt"><div><div><div class=3D"MsoNormal"><b><s=
pan style=3D"font-size:10.0pt;font-family:Roboto;color:red">Melissa Barr<=
/span></b></div></div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div><div class=3D"MsoNormal"><b><s=
pan style=3D"font-size:9.0pt;font-family:Roboto;color:#434343">Team Lead =
| LabX Sales Operations</span></b></div></div></div></div>=0D
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><span style=3D"font-size:9.0pt;font-family:Roboto;color:#434343">Communi=
cates with Kindness</span></i></b></div></div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div><div class=3D"MsoNormal"><span=
 style=3D"font-size:9.0pt;font-family:Roboto;color:#1155CC"><a href=3D"ma=
ilto:mbarr@labx.com" rel=3D"noreferrer">mbarr@labx.com</a></span></div></=
div></div></div>=0D
<div style=3D"margin-left:9.0pt"><div><div><div class=3D"MsoNormal"><span=
 style=3D"font-size:9.0pt;font-family:Roboto;color:#434343">705.528.6888 =
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ont-family:"Segoe UI",sans-serif'>=C2=A0</span></div></div></div></div>=0D=

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<b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:b=
lack'>Happy with your LabX experience? =C2=A0Consider sharing a testimoni=
al=C2=A0</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
,sans-serif;color:black'><a href=3D"https://go.labx.com/labx-client-testi=
monial-consent-form" rel=3D"noreferrer"><b><span style=3D'font-size:10.0p=
t;font-family:"Arial",sans-serif;color:#1155CC'>here</span></b></a></span=
><b><span style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:=
black'>!</span></b><span style=3D'font-size:10.5pt;font-family:"Segoe UI"=
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ily:"Segoe UI",sans-serif'></span>=0D
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