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✏️ Editing: 1641358428.M966583P2955804.aristoteles.x5servers.com,S=58986,W=60452:2,RS

Envelope-to: rcruz@sapasequipment.com,
 pamay@sapasequipment.com
Delivery-date: Wed, 05 Jan 2022 00:53:48 -0400
From: Rahul Nambiar <Nambiarr@greatcellenergy.com>
To: "rcruz@sapasequipment.com" <rcruz@sapasequipment.com>
CC: 'Patricia Amaya' <pamay@sapasequipment.com>
Subject: Re: Automatic reply: Follow up- software for Varian  Cary 50  
Thread-Topic: Automatic reply: Follow up- software for Varian  Cary 50  
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Date: Wed, 5 Jan 2022 04:52:40 +0000
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 Content preview:  Thanks Richard and Patricia, For the PL equipment is it possible
    to find a 2nd hand one ? It would be very easy to get approved at a similar
    price point as the uv-vis machine. Please send in the quote for the one you
    described and as much as possible for a Quick Approval a used one would be
    better. 
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Thanks Richard and Patricia,

For the PL equipment is it possible to find a 2nd hand one ? It would be ve=
ry easy to get approved at a similar price point as the uv-vis machine.

Please send in the quote for the one you described and as much as possible =
for a Quick Approval a used one would be better.

=97 please give me an update on the Uv-vis software we were supposed to rec=
eive before the new year.

Glovebox is also critical if you have them.

Regards,
Rahul

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Tuesday, January 4, 2022 11:41:32 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com>
Cc: 'Patricia Amaya' <pamay@sapasequipment.com>
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

Hi Rahul,

You are 100% correct and justified regarding your comments on this delay.  =
The delay in shipping was entirely my fault.  I will spare you the details,=
 but I can assure you it is not the way we conduct business.

Again, my sincere apologies,

Richard

From: Rahul Nambiar <Nambiarr@greatcellenergy.com>
Sent: Monday, January 3, 2022 12:16 AM
To: rcruz@sapasequipment.com
Cc: 'Patricia Amaya' <pamay@sapasequipment.com>
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

Hi Richard and Patricia,

Looks like the UV-vis is only coming on the 11th this delay is a bit too mu=
ch as we expected it before the new year. I hope this won=92t happen again =
if we are to procure instruments from your side.

*    I still haven=92t gotten information about the glovebox and the PL m=
achine so far please let me know soon.

Sincerely,

Rahul

Get Outlook for iOS<https://aka.ms/o0ukef>

________________________________

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Thursday, December 30, 2021 12:14:30 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcellen=
ergy.com>>
Cc: 'Patricia Amaya' <pamay@sapasequipment.com<mailto:pamay@sapasequipment.=
com>>
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

Hi Rahul,

My apologies, please find delivery receipt of your package date 12-28; incl=
uded also you will find tracking details.

Sorry for confusion,

Rich

From: Rahul Nambiar <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcell=
energy.com>>
Sent: Wednesday, December 29, 2021 2:33 AM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: 'Patricia Amaya' <pamay@sapasequipment.com<mailto:pamay@sapasequipment.=
com>>
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

I haven=92t received the updated tracking, kindly send it through. The one =
in your previous mail shows a sent date of 21st December.

Please ensure that it is sent in the next week, the company re opens on the=
 7th of Jan.

Regards,

Rahul

Get Outlook for iOS<https://aka.ms/o0ukef>

________________________________

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Wednesday, December 29, 2021 10:32:47 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcellen=
ergy.com>>
Cc: 'Patricia Amaya' <pamay@sapasequipment.com<mailto:pamay@sapasequipment.=
com>>
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

So you should have received one today with the corrected/updated tracking i=
nfo.   This is going out today/ one of my assistants is personally dropping=
 it off at UPS in a few minutes.

From: Rahul Nambiar <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcell=
energy.com>>
Sent: Tuesday, December 28, 2021 5:30 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Cc: 'Patricia Amaya' <pamay@sapasequipment.com<mailto:pamay@sapasequipment.=
com>>
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

Hi Richard,

No problem, thank you for letting me know. The current shipping tracking st=
ill shows the same date as before, can you send me an updated one ?

Regards,

Rahul.

Get Outlook for iOS<https://aka.ms/o0ukef>

________________________________

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Wednesday, December 29, 2021 9:46:49 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcellen=
ergy.com>>
Cc: 'Patricia Amaya' <pamay@sapasequipment.com<mailto:pamay@sapasequipment.=
com>>
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

Hi Rahul,

So we( really I) messed up.  We had to cancel the shipment and resend. This=
 time it was sent out in a wooden crate( at our expense). This delay will c=
ause a couple extra days of delivery time.

Included please find shipping documents and tracking.

Again my apologies for the inconvenience.

Rich

PS- Patty has been out due to Christmas holidays but she will be back in th=
e office tomorrow, Wednesday.

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Tuesday, December 21, 2021 2:23 PM
To: 'Rahul Nambiar' <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcell=
energy.com>>
Cc: 'Pamay' <pamay@sapasequipment.com<mailto:pamay@sapasequipment.com>>
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

Good day Rahul,

Please find  tracking details as well as copies of freight forwarding docum=
ents.   Equipment should arrive early next week.   I am waiting to hear bac=
k from the engineer at  Varian regarding the software.

Finally, I am meeting with  Patty in a few hours to review the 2 remaining =
items you are looking for.

Best

Rich

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Monday, December 20, 2021 10:25 PM
To: 'Rahul Nambiar' <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcell=
energy.com>>
Cc: 'Pamay' <pamay@sapasequipment.com<mailto:pamay@sapasequipment.com>>
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

Hi Rahul,

The wire transfer just posted this afternoon( see attached).  We will pack =
and work on freight forwarding documentation tomorrow; we expect it to go o=
ut on Wednesday( tracking details to follow).

I will ask Patty ( associate and Engineer for Sapas) to work on the fluorem=
eter/glovebox tomorrow.  I will also ask Patty to assume your account to en=
sure the proper support is given.  She is one of our most qualified associa=
tes and I am sure you will appreciate working with her.

BTW, I know for a fact we have in stock atleast one glovebox.

We TRULY appreciate your business and are committed to providing you  the q=
uality support, pricing and service you deserve and expect to continue earn=
ing your business.

Thanks again and expect a detailed update tomorrow.

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com<https://sapasequipment.com/>

[cid:image001.jpg@01D800D0.EA651400]

From: Rahul Nambiar <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcell=
energy.com>>
Sent: Monday, December 20, 2021 8:33 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

Hi Richard,

Please let me know if the equipment has been sent.

Any update on the flurometer/glovebox ?

Regards,

Rahul

Get Outlook for iOS<https://aka.ms/o0ukef>

________________________________

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Saturday, December 18, 2021 11:56:51 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcellen=
ergy.com>>
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

I have someone packing it.  Should go out on Monday; details forthcoming.  =
Rich

From: Rahul Nambiar <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcell=
energy.com>>
Sent: Friday, December 17, 2021 4:33 PM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

Hi Richard,

No worries, thank you for the update. Please let me know when the machine i=
s dispatched.

Sincerely,

Rahul

Get Outlook for iOS<https://aka.ms/o0ukef>

________________________________

From: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com> <rcruz@sapa=
sequipment.com<mailto:rcruz@sapasequipment.com>>
Sent: Saturday, December 18, 2021 2:55:47 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com<mailto:Nambiarr@greatcellen=
ergy.com>>
Subject: FW: Automatic reply: Follow up- software for Varian Cary 50

Good day Rahul,

I sent the engineer at Varian the information he requested to send me the s=
oftware for the Cary unit however he appears to be on vacation through  Dec=
 28th.  Ba assured as soon as he sends me the software link I will forward =
this to you.

Rich

PS-  Working on the other two units you are looking for.  Details forthcomi=
ng

From: brett.cash@agilent.com<mailto:brett.cash@agilent.com> <brett.cash@agi=
lent.com<mailto:brett.cash@agilent.com>>
Sent: Friday, December 17, 2021 9:49 AM
To: rcruz@sapasequipment.com<mailto:rcruz@sapasequipment.com>
Subject: Automatic reply: Follow up- software for Varian Cary 50

I will be unavailable until 12-28-21.  I will respond to your email when I =
return. If this is urgent please call the OTS group at 800-227-9770 and giv=
e them your SR number. Thank you.

--_000_ME3P282MB080249CD7D12CEE16AF16D00DC4B9ME3P282MB0802AUSP_
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<div>
<div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
Thanks Richard and Patricia,</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
<br>
</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
For the PL equipment is it possible to find a 2nd hand one ? It would be ve=
ry easy to get approved at a similar price point as the uv-vis machine.&nbs=
p;</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
<br>
</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
Please send in the quote for the one you described and as much as possible =
for a Quick Approval a used one would be better.&nbsp;</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
<br>
</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
=97 please give me an update on the Uv-vis software we were supposed to rec=
eive before the new year.&nbsp;</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
<br>
</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
Glovebox is also critical if you have them.&nbsp;</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
<br>
</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
Regards,</div>
<div dir=3D"ltr" style=3D"color: rgb(0, 0, 0); background-color: rgb(255, 2=
55, 255);">
Rahul&nbsp;</div>
</div>
<div id=3D"ms-outlook-mobile-signature">
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Get <a href=3D"https://aka.ms/o0ukef">Outlook for iOS</a></div>
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<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> rcruz@sapasequipment.=
com &lt;rcruz@sapasequipment.com&gt;<br>
<b>Sent:</b> Tuesday, January 4, 2022 11:41:32 AM<br>
<b>To:</b> Rahul Nambiar &lt;Nambiarr@greatcellenergy.com&gt;<br>
<b>Cc:</b> 'Patricia Amaya' &lt;pamay@sapasequipment.com&gt;<br>
<b>Subject:</b> RE: Automatic reply: Follow up- software for Varian Cary 50=
 </font>
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<style>

</style>
<div lang=3D"EN-US" link=3D"blue" vlink=3D"purple" style=3D"word-wrap:break=
-word">
<div class=3D"x_WordSection1">
<p class=3D"x_MsoNormal">Hi Rahul,&nbsp; </p>
<p class=3D"x_MsoNormal">&nbsp;</p>
<p class=3D"x_MsoNormal">You are 100% correct and justified regarding your =
comments on this delay.&nbsp; The delay in shipping was entirely my fault.&=
nbsp; I will spare you the details, but I can assure you it is not the way =
we conduct business.&nbsp; &nbsp;&nbsp;&nbsp;</p>
<p class=3D"x_MsoNormal">&nbsp;</p>
<p class=3D"x_MsoNormal">Again, my sincere apologies,&nbsp; </p>
<p class=3D"x_MsoNormal">&nbsp;</p>
<p class=3D"x_MsoNormal">Richard </p>
<p class=3D"x_MsoNormal">&nbsp;</p>
<p class=3D"x_MsoNormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"x_MsoNormal"><b>From:</b> Rahul Nambiar &lt;Nambiarr@greatcelle=
nergy.com&gt; <br>
<b>Sent:</b> Monday, January 3, 2022 12:16 AM<br>
<b>To:</b> rcruz@sapasequipment.com<br>
<b>Cc:</b> 'Patricia Amaya' &lt;pamay@sapasequipment.com&gt;<br>
<b>Subject:</b> Re: Automatic reply: Follow up- software for Varian Cary 50=
 </p>
</div>
</div>
<p class=3D"x_MsoNormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"x_MsoNormal" style=3D"background:white"><span style=3D"color:bl=
ack">Hi Richard and Patricia,&nbsp;</span></p>
</div>
<div>
<p class=3D"x_MsoNormal" style=3D"background:white"><span style=3D"color:bl=
ack">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_MsoNormal" style=3D"background:white"><span style=3D"color:bl=
ack">Looks like the UV-vis is only coming on the 11th this delay is a bit t=
oo much as we expected it before the new year. I hope this won=92t happen a=
gain if we are to procure instruments from
 your side.</span></p>
</div>
<div>
<p class=3D"x_MsoNormal" style=3D"background:white"><span style=3D"color:bl=
ack">&nbsp;</span></p>
</div>
<div>
<ul type=3D"disc">
<li class=3D"x_MsoNormal" style=3D"color:black; background:white">&nbsp;I s=
till haven=92t gotten information about the glovebox and the PL machine so =
far please let me know soon.&nbsp;</li></ul>
<div>
<p class=3D"x_MsoNormal" style=3D"background:white"><span style=3D"color:bl=
ack">Sincerely,</span></p>
</div>
<div>
<p class=3D"x_MsoNormal" style=3D"background:white"><span style=3D"color:bl=
ack">Rahul&nbsp;</span></p>
</div>
</div>
</div>
<div id=3D"x_ms-outlook-mobile-signature">
<div>
<p class=3D"x_MsoNormal">&nbsp;</p>
</div>
<p class=3D"x_MsoNormal">Get <a href=3D"https://aka.ms/o0ukef">Outlook for =
iOS</a></p>
</div>
</div>
<div class=3D"x_MsoNormal" align=3D"center" style=3D"text-align:center">
<hr size=3D"2" width=3D"98%" align=3D"center">
</div>
<div id=3D"x_divRplyFwdMsg">
<p class=3D"x_MsoNormal"><b><span style=3D"color:black">From:</span></b><sp=
an style=3D"color:black">
<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;<br>
<b>Sent:</b> Thursday, December 30, 2021 12:14:30 AM<br>
<b>To:</b> Rahul Nambiar &lt;<a href=3D"mailto:Nambiarr@greatcellenergy.com=
">Nambiarr@greatcellenergy.com</a>&gt;<br>
<b>Cc:</b> 'Patricia Amaya' &lt;<a href=3D"mailto:pamay@sapasequipment.com"=
>pamay@sapasequipment.com</a>&gt;<br>
<b>Subject:</b> RE: Automatic reply: Follow up- software for Varian Cary 50=
 </span>
</p>
<div>
<p class=3D"x_MsoNormal">&nbsp;</p>
</div>
</div>
<div>
<div>
<p class=3D"x_xmsonormal">Hi Rahul, </p>
<p class=3D"x_xmsonormal">&nbsp;</p>
<p class=3D"x_xmsonormal">My apologies, please find delivery receipt of you=
r package date 12-28; included also you will find tracking details.&nbsp;
</p>
<p class=3D"x_xmsonormal">&nbsp;</p>
<p class=3D"x_xmsonormal">Sorry for confusion, </p>
<p class=3D"x_xmsonormal">Rich</p>
<p class=3D"x_xmsonormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"x_xmsonormal"><b>From:</b> Rahul Nambiar &lt;<a href=3D"mailto:=
Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com</a>&gt;
<br>
<b>Sent:</b> Wednesday, December 29, 2021 2:33 AM<br>
<b>To:</b> <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a><br>
<b>Cc:</b> 'Patricia Amaya' &lt;<a href=3D"mailto:pamay@sapasequipment.com"=
>pamay@sapasequipment.com</a>&gt;<br>
<b>Subject:</b> Re: Automatic reply: Follow up- software for Varian Cary 50=
 </p>
</div>
</div>
<p class=3D"x_xmsonormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"x_xmsonormal" style=3D"background:white"><span style=3D"color:b=
lack">I haven=92t received the updated tracking, kindly send it through. Th=
e one in your previous mail shows a sent date of 21st December.&nbsp;</span=
></p>
</div>
<div>
<p class=3D"x_xmsonormal" style=3D"background:white"><span style=3D"color:b=
lack">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xmsonormal" style=3D"background:white"><span style=3D"color:b=
lack">Please ensure that it is sent in the next week, the company re opens =
on the 7th of Jan.&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xmsonormal" style=3D"background:white"><span style=3D"color:b=
lack">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xmsonormal" style=3D"background:white"><span style=3D"color:b=
lack">Regards,</span></p>
</div>
<div>
<p class=3D"x_xmsonormal" style=3D"background:white"><span style=3D"color:b=
lack">Rahul</span></p>
</div>
</div>
<div id=3D"x_x_ms-outlook-mobile-signature">
<div>
<p class=3D"x_xmsonormal">&nbsp;</p>
</div>
<p class=3D"x_xmsonormal">Get <a href=3D"https://aka.ms/o0ukef">Outlook for=
 iOS</a></p>
</div>
</div>
<div class=3D"x_MsoNormal" align=3D"center" style=3D"text-align:center">
<hr size=3D"2" width=3D"98%" align=3D"center">
</div>
<div id=3D"x_x_divRplyFwdMsg">
<p class=3D"x_xmsonormal"><b><span style=3D"color:black">From:</span></b><s=
pan style=3D"color:black">
<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;<br>
<b>Sent:</b> Wednesday, December 29, 2021 10:32:47 AM<br>
<b>To:</b> Rahul Nambiar &lt;<a href=3D"mailto:Nambiarr@greatcellenergy.com=
">Nambiarr@greatcellenergy.com</a>&gt;<br>
<b>Cc:</b> 'Patricia Amaya' &lt;<a href=3D"mailto:pamay@sapasequipment.com"=
>pamay@sapasequipment.com</a>&gt;<br>
<b>Subject:</b> RE: Automatic reply: Follow up- software for Varian Cary 50=
 </span>
</p>
<div>
<p class=3D"x_xmsonormal">&nbsp;</p>
</div>
</div>
<div>
<div>
<p class=3D"x_xxmsonormal">So you should have received one today with the c=
orrected/updated tracking info.&nbsp;&nbsp; This is going out today/ one of=
 my assistants is personally dropping it off at UPS in a few minutes.&nbsp;=
 &nbsp;&nbsp;</p>
<p class=3D"x_xxmsonormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"x_xxmsonormal"><b>From:</b> Rahul Nambiar &lt;<a href=3D"mailto=
:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com</a>&gt;
<br>
<b>Sent:</b> Tuesday, December 28, 2021 5:30 PM<br>
<b>To:</b> <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a><br>
<b>Cc:</b> 'Patricia Amaya' &lt;<a href=3D"mailto:pamay@sapasequipment.com"=
>pamay@sapasequipment.com</a>&gt;<br>
<b>Subject:</b> Re: Automatic reply: Follow up- software for Varian Cary 50=
 </p>
</div>
</div>
<p class=3D"x_xxmsonormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"x_xxmsonormal" style=3D"background:white"><span style=3D"color:=
black">Hi Richard,&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxmsonormal" style=3D"background:white"><span style=3D"color:=
black">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxmsonormal" style=3D"background:white"><span style=3D"color:=
black">No problem, thank you for letting me know. The current shipping trac=
king still shows the same date as before, can you send me an updated one ?<=
/span></p>
</div>
<div>
<p class=3D"x_xxmsonormal" style=3D"background:white"><span style=3D"color:=
black">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxmsonormal" style=3D"background:white"><span style=3D"color:=
black">Regards,</span></p>
</div>
<div>
<p class=3D"x_xxmsonormal" style=3D"background:white"><span style=3D"color:=
black">Rahul.&nbsp;</span></p>
</div>
</div>
<div id=3D"x_x_x_ms-outlook-mobile-signature">
<div>
<p class=3D"x_xxmsonormal">&nbsp;</p>
</div>
<p class=3D"x_xxmsonormal">Get <a href=3D"https://aka.ms/o0ukef">Outlook fo=
r iOS</a></p>
</div>
</div>
<div class=3D"x_MsoNormal" align=3D"center" style=3D"text-align:center">
<hr size=3D"2" width=3D"98%" align=3D"center">
</div>
<div id=3D"x_x_x_divRplyFwdMsg">
<p class=3D"x_xxmsonormal"><b><span style=3D"color:black">From:</span></b><=
span style=3D"color:black">
<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;<br>
<b>Sent:</b> Wednesday, December 29, 2021 9:46:49 AM<br>
<b>To:</b> Rahul Nambiar &lt;<a href=3D"mailto:Nambiarr@greatcellenergy.com=
">Nambiarr@greatcellenergy.com</a>&gt;<br>
<b>Cc:</b> 'Patricia Amaya' &lt;<a href=3D"mailto:pamay@sapasequipment.com"=
>pamay@sapasequipment.com</a>&gt;<br>
<b>Subject:</b> RE: Automatic reply: Follow up- software for Varian Cary 50=
 </span>
</p>
<div>
<p class=3D"x_xxmsonormal">&nbsp;</p>
</div>
</div>
<div>
<div>
<p class=3D"x_xxxmsonormal">Hi Rahul, </p>
<p class=3D"x_xxxmsonormal">So we( really I) messed up.&nbsp; We had to can=
cel the shipment and resend. This time it was sent out in a wooden crate( a=
t our expense). This delay will cause a couple extra days of delivery time.
</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Included please find shipping documents and tra=
cking.&nbsp; </p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Again my apologies for the inconvenience.&nbsp;=
 </p>
<p class=3D"x_xxxmsonormal">Rich</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">PS- Patty has been out due to Christmas holiday=
s but she will be back in the office tomorrow, Wednesday.&nbsp;
</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"x_xxxmsonormal"><b>From:</b> <a href=3D"mailto:rcruz@sapasequip=
ment.com">
rcruz@sapasequipment.com</a> &lt;<a href=3D"mailto:rcruz@sapasequipment.com=
">rcruz@sapasequipment.com</a>&gt;
<br>
<b>Sent:</b> Tuesday, December 21, 2021 2:23 PM<br>
<b>To:</b> 'Rahul Nambiar' &lt;<a href=3D"mailto:Nambiarr@greatcellenergy.c=
om">Nambiarr@greatcellenergy.com</a>&gt;<br>
<b>Cc:</b> 'Pamay' &lt;<a href=3D"mailto:pamay@sapasequipment.com">pamay@sa=
pasequipment.com</a>&gt;<br>
<b>Subject:</b> RE: Automatic reply: Follow up- software for Varian Cary 50=
 </p>
</div>
</div>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Good day Rahul, </p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Please find&nbsp; tracking details as well as c=
opies of freight forwarding documents.&nbsp;&nbsp; Equipment should arrive =
early next week.&nbsp;&nbsp; I am waiting to hear back from the engineer at=
&nbsp; Varian regarding the software.&nbsp;
</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Finally, I am meeting with&nbsp; Patty in a few=
 hours to review the 2 remaining items you are looking for.&nbsp;
</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Best</p>
<p class=3D"x_xxxmsonormal">Rich</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"x_xxxmsonormal"><b>From:</b> <a href=3D"mailto:rcruz@sapasequip=
ment.com">
rcruz@sapasequipment.com</a> &lt;<a href=3D"mailto:rcruz@sapasequipment.com=
">rcruz@sapasequipment.com</a>&gt;
<br>
<b>Sent:</b> Monday, December 20, 2021 10:25 PM<br>
<b>To:</b> 'Rahul Nambiar' &lt;<a href=3D"mailto:Nambiarr@greatcellenergy.c=
om">Nambiarr@greatcellenergy.com</a>&gt;<br>
<b>Cc:</b> 'Pamay' &lt;<a href=3D"mailto:pamay@sapasequipment.com">pamay@sa=
pasequipment.com</a>&gt;<br>
<b>Subject:</b> RE: Automatic reply: Follow up- software for Varian Cary 50=
 </p>
</div>
</div>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Hi Rahul, </p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">The wire transfer just posted this afternoon( s=
ee attached).&nbsp; We will pack and work on freight forwarding documentati=
on tomorrow; we expect it to go out on Wednesday( tracking details to follo=
w).&nbsp;
</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">I will ask Patty ( associate and Engineer for S=
apas) to work on the fluoremeter/glovebox tomorrow. &nbsp;I will also ask P=
atty to assume your account to ensure the proper support is given. &nbsp;Sh=
e is one of our most qualified associates and
 I am sure you will appreciate working with her.&nbsp; &nbsp;</p>
<p class=3D"x_xxxmsonormal">&nbsp;BTW, I know for a fact we have in stock a=
tleast one glovebox.&nbsp;
</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">We TRULY appreciate your business and are commi=
tted to providing you&nbsp; the quality support, pricing and service you de=
serve and expect to continue
<u>earning</u> your business. </p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Thanks again and expect a detailed update tomor=
row.&nbsp; </p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Rich</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">Richard Cruz</p>
<p class=3D"x_xxxmsonormal"><span style=3D"font-size:8.0pt">Owner </span></=
p>
<p class=3D"x_xxxmsonormal"><b>Sapas LLC</b></p>
<p class=3D"x_xxxmsonormal"><span style=3D"font-size:8.0pt">11511 Gaston Ro=
ad&nbsp; Suite A-106</span></p>
<p class=3D"x_xxxmsonormal"><span style=3D"font-size:8.0pt">Katy, TX&nbsp; =
77494 USA</span></p>
<p class=3D"x_xxxmsonormal"><span style=3D"font-size:8.0pt">713-502-3780</s=
pan></p>
<p class=3D"x_xxxmsonormal"><a href=3D"https://sapasequipment.com/"><span s=
tyle=3D"color:#0563C1">https://sapasequipment.com</span></a></p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal"><img border=3D"0" width=3D"100" height=3D"100" =
id=3D"x_x_x_x_Picture_x0020_1" src=3D"cid:image001.jpg@01D800D0.EA651400" s=
tyle=3D"width:1.0416in; height:1.0416in"></p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"x_xxxmsonormal"><b>From:</b> Rahul Nambiar &lt;<a href=3D"mailt=
o:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com</a>&gt;
<br>
<b>Sent:</b> Monday, December 20, 2021 8:33 PM<br>
<b>To:</b> <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a><br>
<b>Subject:</b> Re: Automatic reply: Follow up- software for Varian Cary 50=
 </p>
</div>
</div>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"x_xxxmsonormal" style=3D"background:white"><span style=3D"color=
:black">Hi Richard,</span></p>
</div>
<div>
<p class=3D"x_xxxmsonormal" style=3D"background:white"><span style=3D"color=
:black">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxxmsonormal" style=3D"background:white"><span style=3D"color=
:black">Please let me know if the equipment has been sent.&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxxmsonormal" style=3D"background:white"><span style=3D"color=
:black">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxxmsonormal" style=3D"background:white"><span style=3D"color=
:black">Any update on the flurometer/glovebox ?&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxxmsonormal" style=3D"background:white"><span style=3D"color=
:black">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxxmsonormal" style=3D"background:white"><span style=3D"color=
:black">Regards,</span></p>
</div>
<div>
<p class=3D"x_xxxmsonormal" style=3D"background:white"><span style=3D"color=
:black">Rahul</span></p>
</div>
</div>
<div id=3D"x_x_x_x_ms-outlook-mobile-signature">
<div>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
</div>
<p class=3D"x_xxxmsonormal">Get <a href=3D"https://aka.ms/o0ukef">Outlook f=
or iOS</a></p>
</div>
</div>
<div class=3D"x_MsoNormal" align=3D"center" style=3D"text-align:center">
<hr size=3D"2" width=3D"98%" align=3D"center">
</div>
<div id=3D"x_x_x_x_divRplyFwdMsg">
<p class=3D"x_xxxmsonormal"><b><span style=3D"color:black">From:</span></b>=
<span style=3D"color:black">
<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;<br>
<b>Sent:</b> Saturday, December 18, 2021 11:56:51 AM<br>
<b>To:</b> Rahul Nambiar &lt;<a href=3D"mailto:Nambiarr@greatcellenergy.com=
">Nambiarr@greatcellenergy.com</a>&gt;<br>
<b>Subject:</b> RE: Automatic reply: Follow up- software for Varian Cary 50=
 </span>
</p>
<div>
<p class=3D"x_xxxmsonormal">&nbsp;</p>
</div>
</div>
<div>
<div>
<p class=3D"x_xxxxmsonormal">I have someone packing it.&nbsp; Should go out=
 on Monday; details forthcoming.&nbsp; Rich&nbsp;
</p>
<p class=3D"x_xxxxmsonormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"x_xxxxmsonormal"><b>From:</b> Rahul Nambiar &lt;<a href=3D"mail=
to:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com</a>&gt;
<br>
<b>Sent:</b> Friday, December 17, 2021 4:33 PM<br>
<b>To:</b> <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a><br>
<b>Subject:</b> Re: Automatic reply: Follow up- software for Varian Cary 50=
 </p>
</div>
</div>
<p class=3D"x_xxxxmsonormal">&nbsp;</p>
<div>
<div>
<div>
<p class=3D"x_xxxxmsonormal" style=3D"background:white"><span style=3D"colo=
r:black">Hi Richard,&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxxxmsonormal" style=3D"background:white"><span style=3D"colo=
r:black">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxxxmsonormal" style=3D"background:white"><span style=3D"colo=
r:black">No worries, thank you for the update. Please let me know when the =
machine is dispatched.&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxxxmsonormal" style=3D"background:white"><span style=3D"colo=
r:black">&nbsp;</span></p>
</div>
<div>
<p class=3D"x_xxxxmsonormal" style=3D"background:white"><span style=3D"colo=
r:black">Sincerely,</span></p>
</div>
<div>
<p class=3D"x_xxxxmsonormal" style=3D"background:white"><span style=3D"colo=
r:black">Rahul&nbsp;</span></p>
</div>
</div>
<div id=3D"x_x_x_x_x_ms-outlook-mobile-signature">
<div>
<p class=3D"x_xxxxmsonormal">&nbsp;</p>
</div>
<p class=3D"x_xxxxmsonormal">Get <a href=3D"https://aka.ms/o0ukef">Outlook =
for iOS</a></p>
</div>
</div>
<div class=3D"x_MsoNormal" align=3D"center" style=3D"text-align:center">
<hr size=3D"1" width=3D"98%" align=3D"center">
</div>
<div id=3D"x_x_x_x_x_divRplyFwdMsg">
<p class=3D"x_xxxxmsonormal"><b><span style=3D"color:black">From:</span></b=
><span style=3D"color:black">
<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> &l=
t;<a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&=
gt;<br>
<b>Sent:</b> Saturday, December 18, 2021 2:55:47 AM<br>
<b>To:</b> Rahul Nambiar &lt;<a href=3D"mailto:Nambiarr@greatcellenergy.com=
">Nambiarr@greatcellenergy.com</a>&gt;<br>
<b>Subject:</b> FW: Automatic reply: Follow up- software for Varian Cary 50=
 </span>
</p>
<div>
<p class=3D"x_xxxxmsonormal">&nbsp;</p>
</div>
</div>
<div>
<div>
<p class=3D"x_xxxxxmsonormal">Good day Rahul,&nbsp; </p>
<p class=3D"x_xxxxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxxxmsonormal">I sent the engineer at Varian the information=
 he requested to send me the software for the Cary unit however he appears =
to be on vacation through&nbsp; Dec 28<sup>th</sup>.&nbsp; Ba assured as so=
on as he sends me the software link I will forward
 this to you.&nbsp; </p>
<p class=3D"x_xxxxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxxxmsonormal">BR</p>
<p class=3D"x_xxxxxmsonormal">Rich&nbsp; </p>
<p class=3D"x_xxxxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxxxmsonormal">PS-&nbsp; Working on the other two units you =
are looking for.&nbsp; Details forthcoming</p>
<p class=3D"x_xxxxxmsonormal">&nbsp;</p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"x_xxxxxmsonormal"><b>From:</b> <a href=3D"mailto:brett.cash@agi=
lent.com">
brett.cash@agilent.com</a> &lt;<a href=3D"mailto:brett.cash@agilent.com">br=
ett.cash@agilent.com</a>&gt;
<br>
<b>Sent:</b> Friday, December 17, 2021 9:49 AM<br>
<b>To:</b> <a href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment=
.com</a><br>
<b>Subject:</b> Automatic reply: Follow up- software for Varian Cary 50 </p=
>
</div>
</div>
<p class=3D"x_xxxxxmsonormal">&nbsp;</p>
<p class=3D"x_xxxxxmsonormal" style=3D"text-autospace:none"><span style=3D"=
font-family:&quot;Segoe UI&quot;,sans-serif">I will be unavailable until 12=
-28-21.&nbsp; I will respond to your email when I return. If this is urgent=
 please call the OTS group at 800-227-9770 and give them
 your SR number. Thank you.</span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body>
</html>

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