Da

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From: <rcruz@sapasequipment.com>
To: "'Uwais Syed'" <uwaissyed@gmail.com>
References: <02f801d6a409$a2919880$e7b4c980$@sapasequipment.com> <CANEV0kxeNUhkPUbMVq1gGp8cYNPTcT-gt85XWrw-uXHbCQExcw@mail.gmail.com> <000401d6a5ac$7521b6b0$5f652410$@sapasequipment.com> <CANEV0kx8FEjJq0inF=ZePpsA_Shsp9G8cCA_TDmAwWDatKvYtw@mail.gmail.com> <004c01d6a62b$b13c1e40$13b45ac0$@sapasequipment.com> <CANEV0kzz5KYvtPosqu0cgqwr7OF4LrnAJeUMNb3P3ukY0yr+zQ@mail.gmail.com>
In-Reply-To: <CANEV0kzz5KYvtPosqu0cgqwr7OF4LrnAJeUMNb3P3ukY0yr+zQ@mail.gmail.com>
Subject: RE: BOL for Perkin Elmer
Date: Mon, 19 Oct 2020 10:51:05 -0500
Message-ID: <002401d6a62f$aca29c20$05e7d460$@sapasequipment.com>
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Mr Syed

I did insure.  I want to clarify I did call the freight company and request 
it be shipped on Thursday; as a matter of it was on a truck to be delivered 
and I told them to postpone till Thursday.  I must admit I was very offended 
when you questioned whether I was saying the truth of sending your unit in a 
crate. Again I was not trying to be disrespectful but my word is worth more 
than any business deal.  In retrospect we should have noticed the leg before 
shipping but I can assure you it had more to do with the way freight 
companies treat their shipments; this is why I offer crate service.

I will check whether it is worth filing a claim but probably not after the 
deductible involved.

I am a small lab equipment business and live 100% off ebay sales and the 
only thing I ask is not write a negative review.

Respectfully,

Richard

From: Uwais Syed <uwaissyed@gmail.com>
Sent: Monday, October 19, 2020 10:35 AM
To: rcruz@sapasequipment.com
Subject: Re: BOL for Perkin Elmer

Did you insure it for shipment ? I don't want to keep it for  free.

Uwais

On Mon, Oct 19, 2020 at 11:22 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Dr Mr Syed,

That was not my intention. I have credited your paypal account for the full 
amount of your purchase.  Do not worry about resending back.  I was not 
trying to be argumentative but for some reason I could never meet your 
expectations.

Again I apologize if I came across this way.

Respectfully,

Richard

From: Uwais Syed <uwaissyed@gmail.com <mailto:uwaissyed@gmail.com> >
Sent: Sunday, October 18, 2020 11:37 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: BOL for Perkin Elmer

IMr. Robert  Cruz

ntegrity was never challenged. This is the way it came in. You asked me  to 
pay extra for packaging, I did  put money for it. It came  with all legs 
broken and  has sent you all pictures. Is this my fault. rather than being 
apologetic  you  have  even nerves to show attitude. I did spend  my time 
and efforts and  have a reason to be upset. I am not returning  and  will 
use it for spare parts. My time is  way worth more. I will write a realistic 
review at least.

On Sun, Oct 18, 2020 at 8:11 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Dear Sr. What would you like to do? Do you want to send it back?  Since the 
beginning of this transaction you have been upset and questioned my 
integrity.  I don’t think this transaction is worth it for you or me.  No 
matter how we try.  I will send a pick up of the equipment and issue you a 
full refund once item has been received.

From: Uwais Syed <uwaissyed@gmail.com <mailto:uwaissyed@gmail.com> >
Sent: Sunday, October 18, 2020 12:21 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: BOL for Perkin Elmer

This was not expected. All base adjustment came broken. Someone does not 
know how to pack screws by either removing or tightening those all in. Let 
me know what do you think and do about it.

On Fri, Oct 16, 2020, 6:13 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hello Mr.  Syed

I am writing you to ensure delivery of your unit went well.  According to 
R&L , it was delivered : 0/15/2020 02:32:00 PM         Delivered

I am sorry for any issues you may have experienced.  I live off ebay lab 
sales and such I am focused on giving excellent service to my customers.

Other than that, thanks for your order and let me know if there is anything 
I may help you with.

Richard

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, October 12, 2020 5:38 PM
To: 'uwaissyed@gmail.com <mailto:uwaissyed@gmail.com> ' <uwaissyed@gmail.com 
<mailto:uwaissyed@gmail.com> >
Subject: BOL for Perkin Elmer

Here you go….!

Thanks for your business.

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered =
medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Mr Syed<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>I did =
insure.=C2=A0 I want to clarify I did call the freight company and =
request it be shipped on Thursday; as a matter of it was on a truck to =
be delivered and I told them to postpone till Thursday.=C2=A0 I must =
admit I was very offended when you questioned whether I was saying the =
truth of sending your unit in a crate. Again I was not trying to be =
disrespectful but my word is worth more than any business deal.=C2=A0 In =
retrospect we should have noticed the leg before shipping but I can =
assure you it had more to do with the way freight companies treat their =
shipments; this is why I offer crate service.=C2=A0 <o:p></o:p></p><p =
class=3DMsoNormal>I will check whether it is worth filing a claim but =
probably not after the deductible involved. <o:p></o:p></p><p =
class=3DMsoNormal>I am a small lab equipment business and live 100% off =
ebay sales and the only thing I ask is not write a negative =
review.=C2=A0 <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Respectfully, <o:p></o:p></p><p =
class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Uwais Syed =
&lt;uwaissyed@gmail.com&gt; <br><b>Sent:</b> Monday, October 19, 2020 =
10:35 AM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> Re: =
BOL for Perkin Elmer<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Did you =
insure it for shipment ? I don't want to keep it for&nbsp; =
free.&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Uwais<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Mon, Oct 19, 2020 at 11:22 AM &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Dr Mr Syed, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>That was =
not my intention. I have credited your paypal account for the full =
amount of your purchase.&nbsp; Do not worry about resending back.&nbsp; =
I was not trying to be argumentative but for some reason I could never =
meet your expectations. <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Again I =
apologize if I came across this way. &nbsp;<o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Respectfully=
, <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard<o:p>=
</o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Uwais Syed &lt;<a href=3D"mailto:uwaissyed@gmail.com" =
target=3D"_blank">uwaissyed@gmail.com</a>&gt; <br><b>Sent:</b> Sunday, =
October 18, 2020 11:37 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
BOL for Perkin Elmer<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>IMr. =
Robert&nbsp; Cruz<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>ntegrity =
was never challenged. This is the way it came in. You&nbsp;asked =
me&nbsp; to pay extra for packaging, I did&nbsp; put money for it. It =
came&nbsp; with all legs broken and&nbsp; has&nbsp;sent&nbsp;you all =
pictures. Is this my fault.&nbsp;rather than being apologetic&nbsp; =
you&nbsp; have&nbsp; even nerves to show attitude. I did spend&nbsp; my =
time and efforts and&nbsp; have a reason to be upset. I am not =
returning&nbsp; and&nbsp; will use it for spare parts. My time is&nbsp; =
way worth more. I will write a realistic&nbsp; review at =
least.&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div></div></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Sun, Oct =
18, 2020 at 8:11 PM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Dear Sr. =
What would you like to do? Do you want to send it back?&nbsp; Since the =
beginning of this transaction you have been upset and questioned my =
integrity.&nbsp; I don=E2=80=99t think this transaction is worth it for =
you or me.&nbsp; No matter how we try.&nbsp; I will send a pick up of =
the equipment and issue you a full refund once item has been =
received.&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Uwais Syed &lt;<a href=3D"mailto:uwaissyed@gmail.com" =
target=3D"_blank">uwaissyed@gmail.com</a>&gt; <br><b>Sent:</b> Sunday, =
October 18, 2020 12:21 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
BOL for Perkin Elmer<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This was =
not expected. All base adjustment came broken. Someone does not know how =
to pack screws by either removing or tightening those all in. Let me =
know what do&nbsp;you think and do about it.<o:p></o:p></p></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Fri, Oct =
16, 2020, 6:13 PM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello =
Mr.&nbsp; Syed<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am =
writing you to ensure delivery of your unit went well.&nbsp; According =
to R&amp;L , it was delivered : 0/15/2020 02:32:00 =
PM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
Delivered<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am sorry =
for any issues you may have experienced.&nbsp; I live off ebay lab sales =
and such I am focused on giving excellent service to my customers. =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Other than =
that, thanks for your order and let me know if there is anything I may =
help you with. <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard<o:p>=
</o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 <a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; <br><b>Sent:</b> =
Monday, October 12, 2020 5:38 PM<br><b>To:</b> '<a =
href=3D"mailto:uwaissyed@gmail.com" =
target=3D"_blank">uwaissyed@gmail.com</a>' &lt;<a =
href=3D"mailto:uwaissyed@gmail.com" =
target=3D"_blank">uwaissyed@gmail.com</a>&gt;<br><b>Subject:</b> BOL for =
Perkin Elmer<o:p></o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Here you =
go=E2=80=A6.!&nbsp;&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks for =
your business.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>BR<o:p></o:p=
></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Sapas =
LLC</b><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a =
href=3D"https://sapasequipment.com" =
target=3D"_blank">https://sapasequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div></div></blockquote></div></div></div></blockquote></div></=
div></div></blockquote></div></div></body></html>
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