Da

✏️ Editing: 1603234903.M309170P3336849.aristoteles.x5servers.com,S=17120,W=17536:2,S

From: <rcruz@sapasequipment.com>
To: "'Joseph Craig'" <joseph.craig@fedex.com>
References: <019e01d6a722$d9674a00$8c35de00$@sapasequipment.com> <MW3PR12MB4506838E55C42136DD4CA58E941F0@MW3PR12MB4506.namprd12.prod.outlook.com>
In-Reply-To: <MW3PR12MB4506838E55C42136DD4CA58E941F0@MW3PR12MB4506.namprd12.prod.outlook.com>
Subject: RE: [EXTERNAL] Supporting information on claim# 0813478832
Date: Tue, 20 Oct 2020 18:02:05 -0500
Message-ID: <000f01d6a735$114973a0$33dc5ae0$@sapasequipment.com>
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Thanks Joe!

From: Joseph Craig <joseph.craig@fedex.com> 
Sent: Tuesday, October 20, 2020 5:19 PM
To: rcruz@sapasequipment.com
Subject: RE: [EXTERNAL] Supporting information on claim# 0813478832

Indeed it was a pleasure. I will get this added to the claim for the agent
to process. Thank you.

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Tuesday, October 20, 2020 3:52 PM
To: Joseph Craig <joseph.craig@fedex.com <mailto:joseph.craig@fedex.com> >
Subject: [EXTERNAL] Supporting information on claim# 0813478832

Caution! This email originated outside of FedEx. Please do not open
attachments or click links from an unknown or suspicious origin.

Hello Joe,

It was good speaking with you earlier today. As we discussed and as it
refers to claim:

Tracking Number             :   395559761483

Ship date                             :   Aug 07, 2020

Case Number                     :   0813478832

I am including the following information:

1.	Letter from owner of carpentry shop that built and packed crate
attesting to unit was packed and shipped in wooden crate. 
2.	Actual paid receipt from carpentry shop for the construction and
packing wooden crate
3.	Picture of microscope being packed.  You will notice the heavy
foam, ratchet straps and bottom of crate
4.	Picture of finished crate
5.	Picture of finished crate.

Other than that, let me know if you need anything else.

I appreciate your support, in this matter,

Richard

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Thanks Joe! <o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Joseph Craig =
&lt;joseph.craig@fedex.com&gt; Sent: Tuesday, October 20, =
2020 5:19 PM To: rcruz@sapasequipment.com Subject: =
RE: [EXTERNAL] Supporting information on claim# =
0813478832<o:p></o:p></div></div><o:p>&nbsp;</o:p>Indeed it =
was a pleasure. I will get this added to the claim for the agent to =
process. Thank you.<o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Tuesday, October 20, 2020 3:52 PM To: Joseph =
Craig &lt;<a =
href=3D"mailto:joseph.craig@fedex.com">joseph.craig@fedex.com</a>&gt; =
Subject: [EXTERNAL] Supporting information on claim# =
0813478832<o:p></o:p></div></div><o:p>&nbsp;</o:p><div><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D1 cellspacing=3D0 cellpadding=3D0 =
style=3D'border:outset black 1.0pt'><tr><td style=3D'border:inset black =
1.0pt;padding:.75pt .75pt .75pt .75pt'>C=
aution! This email originated outside of FedEx. Please do not open =
attachments or click links from an unknown or suspicious =
origin.=
<o:p></o:p></td></tr></table></div><o:p>&nbsp;</o:p></div>Hello =
Joe, <o:p></o:p><o:p>&nbsp;</o:p>It was good speaking with you earlier today. As we =
discussed and as it refers to claim:<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>Tracking =
Number&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp; :&nbsp;&nbsp; 395559761483<o:p></o:p>Ship =
date&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp; :&nbsp;&nbsp; Aug 07, 2020<o:p></o:p>Case =
Number&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; :&nbsp;&nbsp; =
0813478832&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
<o:p></o:p><o:p>&nbsp;</o:p>I am including the following information: =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p><o:p>&nbsp;</o:p><ol style=3D'margin-top:0in' =
start=3D1 type=3D1><li class=3DMsoListParagraph =
style=3D'margin-left:0in;mso-list:l0 level1 lfo3'>Letter from owner of =
carpentry shop that built and packed crate attesting to unit was packed =
and shipped in wooden crate. <o:p></o:p></li><li =
class=3DMsoListParagraph style=3D'margin-left:0in;mso-list:l0 level1 =
lfo3'>Actual paid receipt from carpentry shop for the construction and =
packing wooden crate<o:p></o:p></li><li class=3DMsoListParagraph =
style=3D'margin-left:0in;mso-list:l0 level1 lfo3'>Picture of microscope =
being packed.&nbsp; You will notice the heavy foam, ratchet straps and =
bottom of crate<o:p></o:p></li><li class=3DMsoListParagraph =
style=3D'margin-left:0in;mso-list:l0 level1 lfo3'>Picture of finished =
crate<o:p></o:p></li><li class=3DMsoListParagraph =
style=3D'margin-left:0in;mso-list:l0 level1 lfo3'>Picture of finished =
crate.&nbsp; <o:p></o:p></li></ol><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>Other than =
that, let me know if you need anything else. <o:p></o:p><o:p>&nbsp;</o:p>I appreciate =
your support, in this matter, <o:p></o:p><o:p>&nbsp;</o:p>Richard<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>Richard =
Cruz<o:p></o:p>Owner <o:p></o:p>Sapas LLC<o:p></o:p>11511 Gaston =
Road&nbsp; Suite A-106<o:p></o:p>Katy, TX&nbsp; 77494 =
USA<o:p></o:p>713-502-3780<o:p></o:p><a =
href=3D"https://nam03.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F=
%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fsapasequipment.com__%3B!!IQRisXb=
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><o:p>&nbsp;</o:p><img border=3D0 width=3D146 height=3D87 =
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