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From: <rcruz@sapasequipment.com>
To: "'Joann Papagni'" <JPapagni@americanmaint.net>
References: <058601d6afcf$0ed046b0$2c70d410$@sapasequipment.com> <BL0PR12MB2545F1639E81C1D04DD945E3C0EE0@BL0PR12MB2545.namprd12.prod.outlook.com> <012601d6b389$cda4a820$68edf860$@sapasequipment.com> <BL0PR12MB254518C72CE7370CA1C6304DC0ED0@BL0PR12MB2545.namprd12.prod.outlook.com>,<02a901d6b610$44fc5d90$cef518b0$@sapasequipment.com> <51BFE648-D9DD-4F19-ABDE-B99D9965597E@americanmaint.net>,<03dd01d6b6a4$29aa80a0$7cff81e0$@sapasequipment.com> <20E90A33-7B9E-4B86-BF67-98475C39A21A@americanmaint.net>
In-Reply-To: <20E90A33-7B9E-4B86-BF67-98475C39A21A@americanmaint.net>
Subject: RE: Bulb- resent
Date: Mon, 9 Nov 2020 12:06:38 -0600
Message-ID: <006001d6b6c3$16bad7f0$443087d0$@sapasequipment.com>
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Im sorry. I gave you a full reimbursement as well as resent at my expense. 
On the last shipment I protected with A LOT of cushion.  I tried…… Rich

From: Joann Papagni <JPapagni@americanmaint.net>
Sent: Monday, November 9, 2020 11:42 AM
To: rcruz@sapasequipment.com
Subject: Re: Bulb- resent

Forget it don’t worry about it

Sent from my iPhone

On Nov 9, 2020, at 9:55 AM, rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> wrote:

I am afraid this bulb was also damaged during transportation; I don’t know 
this but I am afraid they wont deliver for this reason.  Let’s hope I am 
wrong…..Richard

From: Joann Papagni <JPapagni@americanmaint.net 
<mailto:JPapagni@americanmaint.net> >
Sent: Monday, November 9, 2020 7:18 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Bulb- resent

I have faith in you

Sent from my iPhone

On Nov 8, 2020, at 3:46 PM, rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> wrote:

Hi Joann,

I checked just now and shows DELIVERY PENDING . I will keep 
checking….believe me I am trying to get you this bulb…..Richard

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, November 6, 2020 9:46 AM
To: 'Joann Papagni' <JPapagni@americanmaint.net 
<mailto:JPapagni@americanmaint.net> >
Subject: RE: Bulb- resent

Hi Joann

It now shows Pending.  If you go to this link and enter 
tracking#398430162723 you will see the status.  So yesterday it showed as 
scheduled to be delivered by end of day, today it shows this message: 
https://www.fedex.com/apps/fedextrack/?tracknumbers=398430162723   It says 
barcode unreadable and replaced, other than that it doesn’t show a delivery 
time scheduled.  I will monitor throughout the day and keep you informed. 
Richard

From: Joann Papagni <JPapagni@americanmaint.net 
<mailto:JPapagni@americanmaint.net> >
Sent: Friday, November 6, 2020 6:23 AM
To: 'rcruz@sapasequipment.com' <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> >
Subject: RE: Bulb- resent

Never received anything yesterday.

Thank you,

Joann Papagni

Purchasing Manager

American Maintenance

385 West Main Street
Babylon, NY 11702

Ph. 631.587.2485 Ex:309

Fx.  631.587.2571

Email: jpapagni@americanmaint.net <mailto:jpapagni@americanmaint.net>

<image001.png>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, November 5, 2020 10:39 AM
To: Joann Papagni <JPapagni@americanmaint.net 
<mailto:JPapagni@americanmaint.net> >
Subject: RE: Bulb- resent

Hi Joann

Scheduled to be delivered today via Fedex:

398430162723

Scheduled delivery:Thursday 11/05/2020 by end of day

SHIPMENT EXCEPTION

HOLBROOK, NY

GET STATUS UPDATES

FROM

Katy, TX US

BABYLON, NY US

Regards

From: Joann Papagni <JPapagni@americanmaint.net 
<mailto:JPapagni@americanmaint.net> >
Sent: Thursday, November 5, 2020 9:19 AM
To: 'rcruz@sapasequipment.com' <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> >
Subject: RE: Bulb- resent

Hi, can you track this order and let me know when I will get it.

Thank you,

Joann Papagni

Purchasing Manager

American Maintenance

385 West Main Street
Babylon, NY 11702

Ph. 631.587.2485 Ex:309

Fx.  631.587.2571

Email: jpapagni@americanmaint.net <mailto:jpapagni@americanmaint.net>

<image001.png>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Saturday, October 31, 2020 5:45 PM
To: Joann Papagni <JPapagni@americanmaint.net 
<mailto:JPapagni@americanmaint.net> >
Subject: Bulb- resent

Hello Joann

We repacked by first using bulb shipping protection (as noted in pic) 
followed by various layers of bubble wrap.

Best,

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com

<image002.jpg>

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered =
medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Im sorry. I gave you a full =
reimbursement as well as resent at my expense.=C2=A0 On the last =
shipment I protected with A LOT of cushion.=C2=A0 I =
tried=E2=80=A6=E2=80=A6 Rich<o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Joann Papagni =
&lt;JPapagni@americanmaint.net&gt; Sent: Monday, November 9, =
2020 11:42 AM To: rcruz@sapasequipment.com Subject: =
Re: Bulb- resent<o:p></o:p></div></div><o:p>&nbsp;</o:p>Forget it don=E2=80=99t worry about =
it&nbsp;<o:p></o:p><div>Sent from my =
iPhone<o:p></o:p></div><div> <o:p></o:p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'>On Nov 9, 2020, at 9:55 AM, <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
wrote:<o:p></o:p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div>=EF=BB=BF <o:p></o:p>I am =
afraid this bulb was also damaged during transportation; I don=E2=80=99t =
know this but I am afraid they wont deliver for this reason.&nbsp; =
Let=E2=80=99s hope I am wrong=E2=80=A6..Richard<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Joann Papagni &lt;<a =
href=3D"mailto:JPapagni@americanmaint.net">JPapagni@americanmaint.net</a>=
&gt; Sent: Monday, November 9, 2020 7:18 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Subject: Re: Bulb- resent<o:p></o:p></div></div>&nbsp;<o:p></o:p>I have faith in you<o:p></o:p><div>Sent from my iPhone<o:p></o:p></div><div> <o:p></o:p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'>On Nov 8, 2020, at 3:46 PM, <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
wrote:<o:p></o:p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div>=EF=BB=BF <o:p></o:p>Hi =
Joann, <o:p></o:p>&nbsp;<o:p></o:p>I checked just now and shows DELIVERY PENDING . I will =
keep checking=E2=80=A6.believe me I am trying to get you this =
bulb=E2=80=A6..Richard<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Friday, November 6, 2020 9:46 AM To: 'Joann =
Papagni' &lt;<a =
href=3D"mailto:JPapagni@americanmaint.net">JPapagni@americanmaint.net</a>=
&gt; Subject: RE: Bulb- resent<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi =
Joann<o:p></o:p>&nbsp;<o:p></o:p>It now shows Pending.&nbsp; If you go to this link and =
enter tracking#398430162723 you will see the status.&nbsp; So yesterday =
it showed as scheduled to be delivered by end of day, today it shows =
this message:&nbsp; <a =
href=3D"https://www.fedex.com/apps/fedextrack/?tracknumbers=3D39843016272=
3">https://www.fedex.com/apps/fedextrack/?tracknumbers=3D398430162723</a>=
&nbsp;&nbsp; It says barcode unreadable and replaced, other than that it =
doesn=E2=80=99t show a delivery time scheduled.&nbsp; I will monitor =
throughout the day and keep you informed.&nbsp; Richard<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Joann Papagni &lt;<a =
href=3D"mailto:JPapagni@americanmaint.net">JPapagni@americanmaint.net</a>=
&gt; Sent: Friday, November 6, 2020 6:23 AM To: =
'rcruz@sapasequipment.com' &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Subject: RE: Bulb- resent<o:p></o:p></div></div>&nbsp;<o:p></o:p>Never =
received anything yesterday.<o:p></o:p>&nbsp;<o:p></o:p><div>Thank =
you,<o:p></o:p>&nbsp;<o:p></o:p>=
Joann =
Papagni<o:p></o:p>Purchasing Manager&nbsp; =
<o:p></o:p>&nbsp;<o:p></o:p>American Maintenance<o:p></o:p=
>385 West Main =
Street Babylon, NY =
11702<o:p></o:p>Ph. 631.587.2485 =
Ex:309<o:p></o:p>Fx.&nbsp; =
631.587.2571<o:p></o:p>Email: <a =
href=3D"mailto:jpapagni@americanmaint.net">jpapagni@americanmaint.net</a>=
<o:p></o:p>&nbsp;<o:p=
></o:p><div>&lt;image001.png&gt;<o:p></o:p></div><=
/div>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Thursday, November 5, 2020 10:39 AM To: =
Joann Papagni &lt;<a =
href=3D"mailto:JPapagni@americanmaint.net">JPapagni@americanmaint.net</a>=
&gt; Subject: RE: Bulb- resent<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi =
Joann<o:p></o:p>&nbsp;<o:p></o:p>Scheduled to be delivered today via Fedex:&nbsp; =
<o:p></o:p>398430162723 <o:p></o:p>Scheduled delivery:Thursday 11/05/2020 by end of =
day<o:p></o:p>SHIPMENT =
EXCEPTION<o:p></o:p>HOLBROOK, =
NY<o:p></o:p>GET STATUS =
UPDATES<o:p></o:p>FROM<o:p></o:p>Katy, TX US<o:p></o:p>&nbsp;<o:p></o:p>TO<o:p></o:p>BABYLON, NY =
US<o:p></o:p>&nbsp;<o:p></o:p>Regards<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Joann Papagni &lt;<a =
href=3D"mailto:JPapagni@americanmaint.net">JPapagni@americanmaint.net</a>=
&gt; Sent: Thursday, November 5, 2020 9:19 AM To: =
'rcruz@sapasequipment.com' &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Subject: RE: Bulb- resent<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi, can you =
track this order and let me know when I will get it.<o:p></o:p>&nbsp;<o:p></o:p><div>Thank =
you,<o:p></o:p>&nbsp;<o:p></o:p>=
Joann =
Papagni<o:p></o:p>Purchasing Manager&nbsp; =
<o:p></o:p>&nbsp;<o:p></o:p>American Maintenance<o:p></o:p=
>385 West Main =
Street Babylon, NY =
11702<o:p></o:p>Ph. 631.587.2485 =
Ex:309<o:p></o:p>Fx.&nbsp; =
631.587.2571<o:p></o:p>Email: <a =
href=3D"mailto:jpapagni@americanmaint.net">jpapagni@americanmaint.net</a>=
<o:p></o:p>&nbsp;<o:p=
></o:p><div>&lt;image001.png&gt;<o:p></o:p></div><=
/div>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Saturday, October 31, 2020 5:45 PM To: Joann =
Papagni &lt;<a =
href=3D"mailto:JPapagni@americanmaint.net">JPapagni@americanmaint.net</a>=
&gt; Subject: Bulb- resent<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hello =
Joann<o:p></o:p>&nbsp;<o:p></o:p>We repacked by first using bulb shipping protection =
(as noted in pic) followed by various layers of bubble wrap.&nbsp; =
<o:p></o:p>&nbsp;<o:p></o:p>Best, <o:p></o:p>&nbsp;<o:p></o:p>Richard =
Cruz<o:p></o:p>Owner <o:p></o:p>Sapas LLC<o:p></o:p>11511 Gaston =
Road&nbsp; Suite A-106<o:p></o:p>Katy, TX&nbsp; 77494 =
USA<o:p></o:p>713-502-3780<o:p></o:p><a =
href=3D"https://sapasequipment.com">https://sapasequipment.com</a><o:p></=
o:p>&nbsp;<o:p></o:p><div>&lt;image002.jpg&gt;<o:p></o:p></div>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p></div></blockquote></div></blockqu=
ote></div></body></html>
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