Da

✏️ Editing: 1608216501.M199763P2511351.aristoteles.x5servers.com,S=34927,W=35716:2,S

From: <rcruz@sapasequipment.com>
To: "'AILED ALVAREZ CASTRO'" <ailedalvarez@gmail.com>,
	"'BETSY ALVAREZ'" <betsyalvarez12@gmail.com>
Cc: "'Robert Walker'" <rwalker@labx.com>
References: <CACxsfSH-T8nWjwwM7E-MYdAyt1krkrrdFfA7PWqDvrJ1V+u4qw@mail.gmail.com> <CACxsfSHsNsN3DkHnsAi8EZdbUKERBTKCx1i1sf3mih116+nn0w@mail.gmail.com> <012201d6d008$f8a33690$e9e9a3b0$@sapasequipment.com> <CACxsfSGdPsngBbX9Fm1nZKtU6Bkt9kXJqzVu7XHABaQRULwGwA@mail.gmail.com> <CACxsfSE8qKKtCyOjhzWtN+xQPJOoBYF44LuasP6HLrYSVwgLGA@mail.gmail.com> <068101d6d3cd$c8298910$587c9b30$@sapasequipment.com> <CACxsfSGMwTojewP1bW0_XxMqSnntWaMNjP8qdkERY5OsjTjU9g@mail.gmail.com>
In-Reply-To: <CACxsfSGMwTojewP1bW0_XxMqSnntWaMNjP8qdkERY5OsjTjU9g@mail.gmail.com>
Subject: RE: Buy Now Update
Date: Thu, 17 Dec 2020 08:49:18 -0600
Message-ID: <01e601d6d483$d2007d20$76017760$@sapasequipment.com>
MIME-Version: 1.0
Content-Type: multipart/related;
	boundary="----=_NextPart_000_01E7_01D6D451.876808F0"
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQFXnZmGNMO578jRO9dXuhKlb1zvQQGOf3QWAcoiLPABsDI69wJV3BvwAkLuxWIBHIsEQwH2MsJa
Content-Language: en-us
X-OlkEid: 0000000002AADAD9F26C704DA612DD08F6B15CB10700C3B68E10F77511CEB4CD00AA00BBB6E600000000000E0000D9F3D5258BF32D4C9B1A92917D55033900000000575200004AC5D61E3E554542B9CF8F6374DFBAE2

This is a multipart message in MIME format.

------=_NextPart_000_01E7_01D6D451.876808F0
Content-Type: multipart/alternative;
	boundary="----=_NextPart_001_01E8_01D6D451.87683000"

------=_NextPart_001_01E8_01D6D451.87683000
Content-Type: text/plain;
	charset="utf-8"
Content-Transfer-Encoding: 8bit

Ailed and Betsy,

Can you work with Rob on this spreadsheet.  I know you have been doing a lot 
of work on the LabX listings and its important to discuss the issues we are 
still facing( i.e. shipping).  Thanks

Also, did you see my previous email r.e. your spreadsheet? I was wondering 
if you had a fully up-to-date spreadsheet of your products with ALL weights, 
shipping info, etc. so I could run a few test myself on our end? If you have 
that, shoot it my way whenever you get a chance.

Rob

From: Robert Walker <rwalker@labx.com>
Sent: Thursday, December 17, 2020 7:19 AM
To: rcruz@sapasequipment.com
Subject: Re: Buy Now Update

Hi Richard,

Fantastic. I am glad to hear it! Yes, send it my way at your earliest 
convenience. We are glad you are starting to see sales / success on LabX & 
appreciate your patience as we sort out this Buy Now issue.

Rob

<https://lh6.googleusercontent.com/l7n04j0Ot8OIBZxJqsJcBByP65zVyI0EeQo-lRIsD9aDdDYBkU03j6mD39MgVP9Hz23QcfqT039MbKqdUMyJYZlIYYYrRfpb3STByKK72hhuXTRJ6ukE1MwmOxO94V7tERdJLNtY>

Robert Walker

Team Lead  | LabX Client Services

rwalker@labx.com <mailto:rwalker@labx.com>

705-528-6888 ext. 229

On Wed, Dec 16, 2020 at 12:05 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Robert

We made our first sale through LabX!   As far as purchase, I steered them to 
the site where they paid accordingly.  I will send you copy of the paypal 
transaction so you can charge me accordingly.

We believe LabX will play an important role in the continued growth of 
Sapas.

Best,

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com

From: Robert Walker <rwalker@labx.com>
Sent: Monday, December 14, 2020 7:41 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Buy Now Update

Hey Richard,

Just going to be doing some testing w/ the team today on your store. I am 
looking at the spreadsheet you had sent me a while back-- this was the last 
one I received (I think) with the shipping weights, dimensions, etc. A good 
chunk of them HAVE the dimensions, but some were missing (as you were going 
to do them in chunks).

Do you have- by any chance- a new / fully completed spreadsheet, with ALL of 
your products info (shipping weight / dimensions, etc.) that we could work 
with?

Let me know!

Thanks so much,

Rob

Robert Walker

Team Lead  | LabX Client Services

rwalker@labx.com <mailto:rwalker@labx.com>

705-528-6888 ext. 229

On Fri, Dec 11, 2020 at 5:00 PM Robert Walker <rwalker@labx.com 
<mailto:rwalker@labx.com> > wrote:

Thanks for the update richard and the details r.e. the shipping error. Will 
let rob know too.

On Fri., Dec. 11, 2020, 4:58 p.m. , <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Yes but no sales yet….

From: Robert Walker <rwalker@labx.com <mailto:rwalker@labx.com> >
Sent: Friday, December 11, 2020 3:55 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Buy Now Update

Speaking of which, when in your account I see a few people HAVE sent you 
emails inquiring on your products. Were you able to connect with them and 
get quotes etc to them ?

Rob

On Fri., Dec. 11, 2020, 4:51 p.m. Robert Walker, <rwalker@labx.com 
<mailto:rwalker@labx.com> > wrote:

Hey Richard,

Rob here. Hope you've had a good week so far.  i was actually just touching 
base with someone who works with you on our Chatbot, regarding the Shipping 
Cost bug. Apologies this has taken so long... Rest assured the team IS 
looking into it & I have been trying to get updates as much as possible.

Rob Calvert , just the other day, had said that a potential fix HAD gone 
through by the team that he thought would work- but I have just tested some 
products & it looks like we are still getting that problem where shipping 
costs are NOT being calculated properly. ie. when I go to checkout, I just 
have the price of the product, not including shipping.

I have let Rob know & they are looking into this further for an alternative 
solution.

As I suggested before, I would suggest your team (if they are continuing 
making new listings on your side) continue to make them as 'Request a Quote' 
listings- which again, allows the potential buyer to contact you & for you 
to let them know directly the cost of the item AND the shipping cost. Your 
listings are then still active & able to be purchased via the usual 'Request 
a Quote' option that LabX users use / are familiar with.

Again, apologies for the inconvenience & as soon as I get the go-ahead / all 
clear that this issue has been fixed, we can easily flip your listings BACK 
to Buy Now & get them set up that way.

Any questions, let me know.

Warm regards,

Rob

Robert Walker

Team Lead  | LabX Client Services

rwalker@labx.com <mailto:rwalker@labx.com>

705-528-6888 ext. 229

------=_NextPart_001_01E8_01D6D451.87683000
Content-Type: text/html;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Ailed and Betsy, =
<o:p></o:p></p><p class=3DMsoNormal>Can you work with Rob on this =
spreadsheet.=C2=A0 I know you have been doing a lot of work on the LabX =
listings and its important to discuss the issues we are still facing( =
i.e. shipping).=C2=A0 Thanks<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'background:yellow;mso-highlight:yellow'><o:p>&nbsp;</o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'background:yellow;mso-highlight:yellow'>Also, did you see my =
previous email r.e. your spreadsheet? I was wondering if you had a fully =
up-to-date spreadsheet of your products with ALL weights, shipping info, =
etc. so I could&nbsp;run a few test myself on our end? If you have that, =
shoot it my way whenever you get a chance.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'background:yellow;mso-highlight:yellow'><o:p>&nbsp;</o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'background:yellow;mso-highlight:yellow'>Rob</span><br =
clear=3Dall><o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Robert Walker =
&lt;rwalker@labx.com&gt; <br><b>Sent:</b> Thursday, December 17, 2020 =
7:19 AM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> Re: =
Buy Now Update<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Hi =
Richard,<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Fantastic. I am glad to hear it! Yes, send it my way =
at your earliest convenience. We are glad you are starting to see sales =
/ success on LabX &amp; appreciate your patience as we sort out this Buy =
Now issue.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Also, did you see my previous email r.e. your =
spreadsheet? I was wondering if you had a fully up-to-date spreadsheet =
of your products with ALL weights, shipping info, etc. so I =
could&nbsp;run a few test myself on our end? If you have that, shoot it =
my way whenever you get a chance.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Rob<br =
clear=3Dall><o:p></o:p></p><div><div><div><div><div><div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse;border:currentcolor'><tr =
style=3D'height:21.0pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:21.0pt'><p style=3D'margin:0in'><span =
style=3D'font-family:"Arial",sans-serif'><img width=3D118 height=3D55 =
style=3D'width:1.2291in;height:.5729in' id=3D"_x0000_i1028" =
src=3D"https://lh6.googleusercontent.com/l7n04j0Ot8OIBZxJqsJcBByP65zVyI0E=
eQo-lRIsD9aDdDYBkU03j6mD39MgVP9Hz23QcfqT039MbKqdUMyJYZlIYYYrRfpb3STByKK72=
hhuXTRJ6ukE1MwmOxO94V7tERdJLNtY"></span><o:p></o:p></p></td><td =
valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:21.0pt'><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><b><span =
style=3D'font-size:10.0pt;font-family:"Roboto",serif;color:red'>Robert =
Walker</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><b><span =
style=3D'font-size:9.0pt;font-family:"Roboto",serif;color:#434343'>Team =
Lead&nbsp; | LabX Client Services</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Roboto",serif;color:#434343'><a =
href=3D"mailto:rwalker@labx.com" =
target=3D"_blank">rwalker@labx.com</a></span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Roboto",serif;color:#434343'>705-52=
8-6888 ext. 229</span><o:p></o:p></p></td></tr></table></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></div></div></div></di=
v></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Wed, Dec 16, 2020 at 12:05 PM &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Robert<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We made our =
first sale through LabX!&nbsp;&nbsp; As far as purchase, I steered them =
to the site where they paid accordingly.&nbsp; I will send you copy of =
the paypal transaction so you can charge me accordingly. =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We believe =
LabX will play an important role in the continued growth of Sapas. =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Best, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Sapas =
LLC</b><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a =
href=3D"https://sapasequipment.com" =
target=3D"_blank">https://sapasequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D147 height=3D87 =
style=3D'width:1.5312in;height:.9062in' =
id=3D"gmail-m_-7641013320380582884Picture_x0020_3" =
src=3D"cid:image001.jpg@01D6D451.8120FAB0"><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Robert Walker &lt;<a href=3D"mailto:rwalker@labx.com" =
target=3D"_blank">rwalker@labx.com</a>&gt; <br><b>Sent:</b> Monday, =
December 14, 2020 7:41 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
Buy Now Update<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hey =
Richard,<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Just going =
to be doing some testing w/ the team today on your store. I am looking =
at the spreadsheet you had sent me a while back-- this was the last one =
I received (I think) with the shipping weights, dimensions, etc. A good =
chunk of them HAVE the dimensions, but some were missing (as you were =
going to do them in chunks).<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Do you =
have- by any chance- a new / fully completed spreadsheet, with ALL of =
your products info (shipping weight / dimensions, etc.) that we could =
work with?&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Let me =
know!&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks so =
much,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rob&nbsp;<br=
 clear=3Dall><o:p></o:p></p><div><div><div><div><div><div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 =
style=3D'border-collapse:collapse;border:currentcolor'><tr =
style=3D'height:21.0pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:21.0pt'><p style=3D'margin:0in'><span =
style=3D'font-family:"Arial",sans-serif;border:solid windowtext =
1.0pt;padding:0in'><img border=3D0 width=3D118 height=3D55 =
style=3D'width:1.2291in;height:.5729in' =
id=3D"gmail-m_-7641013320380582884Picture_x0020_1" =
src=3D"cid:image002.jpg@01D6D451.8120FAB0" alt=3D"Image removed by =
sender."></span><o:p></o:p></p></td><td valign=3Dtop =
style=3D'border:solid white 1.0pt;border-left:none;padding:3.15pt 3.15pt =
3.15pt 3.15pt;height:21.0pt'><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:10.0pt;font-family:"Roboto",serif;color:red'>Robert =
Walker</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:9.0pt;font-family:"Roboto",serif;color:#434343'>Team =
Lead&nbsp; | LabX Client Services</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Roboto",serif;color:#434343'><a =
href=3D"mailto:rwalker@labx.com" =
target=3D"_blank">rwalker@labx.com</a></span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Roboto",serif;color:#434343'>705-52=
8-6888 ext. 229</span><o:p></o:p></p></td></tr></table></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div></div></div></div></div></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Fri, Dec =
11, 2020 at 5:00 PM Robert Walker &lt;<a =
href=3D"mailto:rwalker@labx.com" =
target=3D"_blank">rwalker@labx.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks for =
the update richard and the details r.e. the shipping error. Will let rob =
know too.<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Fri., =
Dec. 11, 2020, 4:58 p.m. , &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Yes but no =
sales yet=E2=80=A6.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Robert Walker &lt;<a href=3D"mailto:rwalker@labx.com" =
target=3D"_blank">rwalker@labx.com</a>&gt; <br><b>Sent:</b> Friday, =
December 11, 2020 3:55 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
Buy Now Update<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Speaking of =
which, when in your account I see a few people HAVE sent you emails =
inquiring on your products. Were you able to connect with them and get =
quotes etc to them ?<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rob<o:p></o:=
p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Fri., =
Dec. 11, 2020, 4:51 p.m. Robert Walker, &lt;<a =
href=3D"mailto:rwalker@labx.com" =
target=3D"_blank">rwalker@labx.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hey =
Richard,<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rob here. =
Hope you've had a&nbsp;good week so far.&nbsp; i was actually just =
touching base with someone who works with you on our Chatbot, regarding =
the Shipping Cost bug. Apologies this has taken so long... Rest assured =
the team IS looking into it &amp; I have been trying to get updates as =
much as possible.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rob Calvert =
, just the other day, had said that a potential fix HAD gone through by =
the team that he thought would work- but I have just tested some =
products &amp; it looks like we are still getting that problem where =
shipping costs are NOT being calculated properly. ie. when I go to =
checkout, I just have the price of the product, not including =
shipping.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have let =
Rob know &amp; they are looking into this further for an alternative =
solution.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>As I =
suggested before, I would suggest your team (if they are continuing =
making new listings on your side) continue to make them as <b>'Request a =
Quote'</b> listings- which again, allows the potential buyer to contact =
you &amp; for you to let them know directly the cost of the item AND the =
shipping cost. Your listings are then still active &amp; able to be =
purchased via the usual 'Request a Quote' option that LabX users use / =
are familiar with.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Again, =
apologies for the inconvenience &amp; as soon as I get the go-ahead / =
all clear that this issue has been fixed, we can easily flip your =
listings BACK to Buy Now &amp; get them set up that =
way.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Any =
questions, let me know.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Warm =
regards,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rob&nbsp;<o:=
p></o:p></p></div><div><div><div><div><div><div><div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 =
style=3D'border-collapse:collapse;border:currentcolor'><tr =
style=3D'height:21.0pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:21.0pt'><p style=3D'margin:0in'><span =
style=3D'font-family:"Arial",sans-serif;border:solid windowtext =
1.0pt;padding:0in'><img border=3D0 width=3D118 height=3D55 =
style=3D'width:1.2291in;height:.5729in' =
id=3D"gmail-m_-7641013320380582884gmail-m_-8491821517539805900m_415454333=
4754179832_x005f_x0000_i1025" src=3D"cid:image002.jpg@01D6D451.8120FAB0" =
alt=3D"Image removed by sender."></span><o:p></o:p></p></td><td =
valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:21.0pt'><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:10.0pt;font-family:"Roboto",serif;color:red'>Robert =
Walker</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:9.0pt;font-family:"Roboto",serif;color:#434343'>Team =
Lead&nbsp; | LabX Client Services</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Roboto",serif;color:#434343'><a =
href=3D"mailto:rwalker@labx.com" =
target=3D"_blank">rwalker@labx.com</a></span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Roboto",serif;color:#434343'>705-52=
8-6888 ext. 229</span><o:p></o:p></p></td></tr></table></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div></div></div></div></div></div></div></div></div></blockquo=
te></div></div></div></blockquote></div></blockquote></div></div></div></=
blockquote></div></div></body></html>
------=_NextPart_001_01E8_01D6D451.87683000--

------=_NextPart_000_01E7_01D6D451.876808F0
Content-Type: image/jpeg;
	name="image001.jpg"
Content-Transfer-Encoding: base64
Content-ID: <image001.jpg@01D6D451.8120FAB0>
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------=_NextPart_000_01E7_01D6D451.876808F0
Content-Type: image/jpeg;
	name="image002.jpg"
Content-Transfer-Encoding: base64
Content-ID: <image002.jpg@01D6D451.8120FAB0>

/9j/4AAQSkZJRgABAQEAYABgAAD/2wBDAAoHBwgHBgoICAgLCgoLDhgQDg0NDh0VFhEYIx8lJCIf
IiEmKzcvJik0KSEiMEExNDk7Pj4+JS5ESUM8SDc9Pjv/wAALCAA3AHYBAREA/8QAHwAAAQUBAQEB
AQEAAAAAAAAAAAECAwQFBgcICQoL/8QAtRAAAgEDAwIEAwUFBAQAAAF9AQIDAAQRBRIhMUEGE1Fh
ByJxFDKBkaEII0KxwRVS0fAkM2JyggkKFhcYGRolJicoKSo0NTY3ODk6Q0RFRkdISUpTVFVWV1hZ
WmNkZWZnaGlqc3R1dnd4eXqDhIWGh4iJipKTlJWWl5iZmqKjpKWmp6ipqrKztLW2t7i5usLDxMXG
x8jJytLT1NXW19jZ2uHi4+Tl5ufo6erx8vP09fb3+Pn6/9oACAEBAAA/APZqKKKKKKKKKKKKKKKK
KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK
KKKKKKKKKKKK/9k=

------=_NextPart_000_01E7_01D6D451.876808F0--

📁 Sid Gifari File Manager