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From: <rcruz@sapasequipment.com>
To: "'Alison Stephens - Service Manager'" <alisons@donmcgill.com>
References: <14be8380-ccc4-85fd-a15f-197a2f6c3fdd@donmcgill.com> <00ec01d6e5e1$cf2b6be0$6d8243a0$@sapasequipment.com> <45ff9ec2-5632-6614-4adb-6ee66895d353@donmcgill.com> <013e01d6e5e7$8c968890$a5c399b0$@sapasequipment.com> <7976b420-3781-11fa-320b-10c07dba5fe1@donmcgill.com>
In-Reply-To: <7976b420-3781-11fa-320b-10c07dba5fe1@donmcgill.com>
Subject: RE: Your Toyota of Katy Service Request
Date: Fri, 8 Jan 2021 14:53:21 -0600
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Will I be able to borrow a loaner?  I don’t have a second car to use while 
recall issue is being fixed.

Thanks

Richard Cruz
Owner
Sapas LLC
11511 Gaston Road  Suite A-106
Katy, TX  77494 USA
713-502-3780
https://sapasequipment.com

-----Original Message-----
From: Alison Stephens - Service Manager <alisons@donmcgill.com>
Sent: Friday, January 8, 2021 2:45 PM
To: rcruz@sapasequipment.com
Subject: Re: Your Toyota of Katy Service Request

I have you booked in to drop off the vehicle on Wednesday, January 13 at 
7:45.  Felix will be your advisor that day.  Just pull into service lane
1 or 2 and let the greeter know who you are here to see.  In regards to the 
recall, the vehicles fuel level must be below half a tank so do not fill it 
up in the days prior.

Have a wonderful day!

Alison Stephens

On 1/8/2021 11:56 AM, rcruz@sapasequipment.com wrote:
> OK, please try for Wednesday; I need the maint asap.
>
> Regards
>
> Richard Cruz
> Owner
> Sapas LLC
> 11511 Gaston Road  Suite A-106
> Katy, TX  77494 USA
> 713-502-3780
> https://sapasequipment.com
>
>
>
>
>
> -----Original Message-----
> From: Alison Stephens - Service Manager <alisons@donmcgill.com>
> Sent: Friday, January 8, 2021 11:39 AM
> To: rcruz@sapasequipment.com
> Subject: Re: Your Toyota of Katy Service Request
>
> I just realized your Tacoma is on that has an open safety recall for the 
> fuel pump.  I can get you scheduled for that on Wednesday or Friday next 
> week.  You would need to be prepared to drop off the vehicle for 4-6 
> hours. We could go ahead and take care of the fuel pump recall for you at 
> that time as well.
>
> On 1/8/2021 11:15 AM, rcruz@sapasequipment.com wrote:
>> Yes, this is fine.
>>
>> -----Original Message-----
>> From: Alison Stephens - Service Manager <alisons@donmcgill.com>
>> Sent: Friday, January 8, 2021 10:59 AM
>> To: rcruz@sapasequipment.com
>> Subject: Your Toyota of Katy Service Request
>>
>> Good morning Rick,
>>
>> My first available appointments for maintenance will be starting Monday 
>> Afternoon.  Does this work for you for your vehicle ending in 113632?
>>
>> --
>> Kindest Regards,
>> Alison Stephens
>> BDC Service Manager
>> Toyota of Katy
>> 21555 Katy Freeway
>> Katy, TX  77494
>>
>>
>>
> --
> Kindest Regards,
> Alison Stephens
> BDC Service Manager
> Toyota of Katy
> 21555 Katy Freeway
> Katy, TX  77494
>
>
>
--
Kindest Regards,
Alison Stephens
BDC Service Manager
Toyota of Katy
21555 Katy Freeway
Katy, TX  77494

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