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From: <rcruz@sapasequipment.com>
To: "'Lori Kaplan'" <lkaplan@mrcbiohq.com>
References: <017401d6fff6$e30ff5c0$a92fe140$@sapasequipment.com> <95342D49-DD2F-45C9-9876-E861C207AB20@mrcbiohq.com>
In-Reply-To: <95342D49-DD2F-45C9-9876-E861C207AB20@mrcbiohq.com>
Subject: RE: John Waters pumps in Mass
Date: Wed, 10 Feb 2021 16:15:27 -0600
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Good day,

So here is the protocol we follow when picking up surplus equipment:
1- Packers come out to customers location( at our expense) at a date and 
time convenient to the customer.
2- They will bring all necessary shipping supplies including pallets and 
wrapping supplies. For two items the typical time to pack is 60 minutes.
3- Once they are done a freight company will pick  and ship palletized 
equipment.
4- Shipping/freight trucks will include a hydraulic lift and as such no 
loading dock or pallet jack is required from the customers side. All moving 
and loading is done by the freight company.

There is no cost or labor involved from the side of the customer.  Objective 
is to make this process as seamless as possible for the customer.

-----Original Message-----
From: Lori Kaplan <lkaplan@mrcbiohq.com>
Sent: Wednesday, February 10, 2021 3:54 PM
To: rcruz@sapasequipment.com
Subject: Re: John Waters pumps in Mass

If you could just tell me what you’ll do with the packing/shipping I’ll 
explain first. He seemed hesitant to give his final ok.

> On Feb 10, 2021, at 4:51 PM, rcruz@sapasequipment.com wrote:
>
> Yes of course. On this email or on the one you send and copy me?
>
> -----Original Message-----
> From: Lori Kaplan <lkaplan@mrcbiohq.com>
> Sent: Wednesday, February 10, 2021 3:31 PM
> To: rcruz@sapasequipment.com
> Subject: John Waters pumps in Mass
>
> Hi Rich,
> I believe he’s accepted your offer but he says “We are not really set up 
> for shipping items like this. Would they need to go out on a pallet?”
> Can you help me assure him or explain what you would be doing for the 
> shipping/packing?
>
> Lori
>
>

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