Da

✏️ Editing: 1617745343.M844864P2198288.aristoteles.x5servers.com,S=28021,W=28634:2,S

From: <rcruz@sapasequipment.com>
To: "'Leeayn Morrow'" <leeayn.morrow@rlcarriers.com>
Cc: "'Cory Rank'" <cory.rank@rlcarriers.com>,
	<Nina.white@rlcarriers.com>,
	"'Michael Ziebell'" <mziebell@spectruscorp.com>
References: <00b901d72b21$45b47b10$d11d7130$@sapasequipment.com> <D975AD1F3A3A2F4E842A581BECD7FCF7800FCC62@RLPRDMBX02.rlcarriers.com>
In-Reply-To: <D975AD1F3A3A2F4E842A581BECD7FCF7800FCC62@RLPRDMBX02.rlcarriers.com>
Subject: RE: Follow up with "cross proed" issue WF8499249
Date: Tue, 6 Apr 2021 16:41:51 -0500
Message-ID: <015e01d72b2d$baaf91f0$300eb5d0$@sapasequipment.com>
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Hi Leeyan,

It is clear you are trying to help however I am sure we both can
understand my customers frustration having to wait  over 3 weeks for his
lab unit because R&L got the BOL's mixed up and still without a
resolution.

Thanks and in wait of your prompt response.

Respectfully

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com <https://sapasequipment.com/>

From: Leeayn Morrow <leeayn.morrow@rlcarriers.com> 
Sent: Tuesday, April 6, 2021 4:34 PM
To: rcruz@sapasequipment.com
Subject: RE: Follow up with "cross proed" issue WF8499249

I am checking with the Boston terminal for an update on this .

Thank You,

Leeayn Morrow

R+L Carriers

Call center CSR

Wilmington, OH 45177

800-535-5589 x 1978

Fax 937-655-3102

leeayn.morrow@rlcarriers.com <mailto:leeayn.morrow@rlcarriers.com>

www2.rlcarriers.com

HOW AM I DOING? PLEASE EMAIL CSFEEDBACK@RLC.COM
<mailto:CSFEEDBACK@RLC.COM>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
[mailto:rcruz@sapasequipment.com] 
Sent: Tuesday, April 6, 2021 4:13 PM
To: Leeayn Morrow
Subject: Follow up with "cross proed" issue WF8499249

--- WARNING: This message is from an outside source. ---

Hello Leeayn

Per our previous conversations I am following up on the status of
WF8499249 which was incorrectly "cross proed" / shipped to wrong address.

You mentioned that a company by the name of Sun Logistics Carrier is
responsible for picking up the equipment at the incorrect address and
sending to the correct address which is:

Spectrus LLC
100 Cummings Center, Suite 414G
Beverly, MA 01915
ATTN: M. Ziebell
(617) 416 4496

WF8499249

My customer cannot wait any longer as he has been extremely patient, and
ask for an immediate resolution.

Respectfully,

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com
<http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZhOGQwZWZmODU1MTllMzN
lZj02MDZDQzBERV80NDcyNV8zNDcxXzEmJmQ1MmY3NDQwZWRmZDNlMj0xMjIzJiZ1cmw9aHR0c
HMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg==>

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Hi Leeyan, <o:p></o:p><o:p>&nbsp;</o:p>It is clear =
you are trying to help however I am sure we both can understand my =
customers frustration having to wait &nbsp;over 3 weeks for his lab unit =
because R&amp;L got the BOL&#8217;s mixed up and still without a =
resolution.&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Thanks and =
in wait of your prompt response.&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Respectfully<o:p></o:p><o:p>&nbsp;</o:p>Richard =
Cruz<o:p></o:p>Owner <o:p></o:p>Sapas LLC<o:p></o:p>11511 Gaston =
Road&nbsp; Suite A-106<o:p></o:p>Katy, TX&nbsp; 77494 =
USA<o:p></o:p>713-502-3780<o:p></o:p><a =
href=3D"https://sapasequipment.com/">https://sapasequipment.com</a><o:p><=
/o:p><o:p>&nbsp;</o:p><img border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_2" =
src=3D"cid:image001.jpg@01D72B03.BE377240"><o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Leeayn Morrow =
&lt;leeayn.morrow@rlcarriers.com&gt; Sent: Tuesday, April 6, =
2021 4:34 PM To: rcruz@sapasequipment.com Subject: =
RE: Follow up with &quot;cross proed&quot; issue =
WF8499249<o:p></o:p></div></div><o:p>&nbsp;</o:p>I am checking with the Boston terminal for an =
update on this .<o:p></o:p><o:p>&nbsp;</o:p>Thank =
You,<o:p></o:p><o:p>&nbsp;</o:p>Leeayn =
Morrow<o:p></o:p>R+L Carriers<o:p></o:p>Call center =
CSR<o:p></o:p>Wilmington, OH 45177<o:p></o:p>800-535-5589 x =
1978<o:p></o:p>Fax 937-655-3102<o:p></o:p><a =
href=3D"mailto:leeayn.morrow@rlcarriers.com">leeayn.morrow@rlcarriers.com=
</a><o:p></o:p>www2.rlcarriers.com<o:p></o:p><o:p>&nbsp;</o:p>HOW AM I DOING?&nbsp; =
PLEASE EMAIL <a =
href=3D"mailto:CSFEEDBACK@RLC.COM">CSFEEDBACK@RLC.COM</a><o:p></o:p></spa=
n><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'>From:</=
b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
[<a =
href=3D"mailto:rcruz@sapasequipment.com">mailto:rcruz@sapasequipment.com<=
/a>] Sent: Tuesday, April 6, 2021 4:13 PM To: =
Leeayn Morrow Subject: Follow up with &quot;cross proed&quot; =
issue WF8499249<o:p></o:p></div></div><o:p>&nbsp;</o:p><pre>--- WARNING: This message is =
from an outside source. =
---<o:p></o:p></pre><pre><o:p>&nbsp;</o:p></pre><pre><o:p>&nbsp;</o:p></p=
re><pre><o:p>&nbsp;</o:p></pre><o:p>&nbsp;</o:p>Hello Leeayn<o:p></o:p><o:p>&nbsp;</o:p>Per our previous conversations I am following up on =
the status of WF8499249 which =
was incorrectly &#8220;cross proed&#8221; / shipped to wrong =
address.&nbsp; <o:p></o:p>You mentioned that a company by the name of Sun =
Logistics Carrier is responsible for picking up the equipment at the =
incorrect address and sending to the correct address which =
is:<o:p></o:p><o:p>&nbsp;</o:p>Spectrus LLC 100 Cummings Center, Suite =
414G Beverly, MA =
01915 ATTN: M. =
Ziebell (617) 416 =
4496<o:p></o:p>WF8499249<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>My customer cannot wait any longer as he has been =
extremely patient, and ask for an immediate resolution. =
<o:p></o:p><o:p>&nbsp;</o:p>Respectfully,<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>Richard =
Cruz<o:p></o:p>Owner <o:p></o:p>Sapas LLC<o:p></o:p>11511 Gaston =
Road&nbsp; Suite A-106<o:p></o:p>Katy, TX&nbsp; 77494 =
USA<o:p></o:p>713-502-3780<o:p></o:p><a =
href=3D"http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZhOGQwZWZmODU=
1MTllMzNlZj02MDZDQzBERV80NDcyNV8zNDcxXzEmJmQ1MmY3NDQwZWRmZDNlMj0xMjIzJiZ1=
cmw9aHR0cHMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg=3D=3D">https://sap=
asequipment.com</a><o:p></o:p><o:p>&nbsp;</o:p><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_1" =
src=3D"cid:image001.jpg@01D72B03.BE377240"><o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p></div></body></html>
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