Da

✏️ Editing: 1619015517.M258560P2731028.aristoteles.x5servers.com,S=64733,W=66383:2,S

From: <rcruz@sapasequipment.com>
To: "'Nina White'" <nina.white@rlcarriers.com>
References: <006301d73256$3bf02890$b3d079b0$@sapasequipment.com> <133B85A371FB594989E709F2224C26101B81BB@RLPRDMBX02.rlcarriers.com>,<00a401d73268$bd7a3790$386ea6b0$@sapasequipment.com> <133B85A371FB594989E709F2224C26101B84A1@RLPRDMBX02.rlcarriers.com>,<015901d732ce$012ce450$0386acf0$@sapasequipment.com> <133B85A371FB594989E709F2224C26101B875B@RLPRDMBX02.rlcarriers.com>,<016a01d732cf$aa642d70$ff2c8850$@sapasequipment.com> <133B85A371FB594989E709F2224C26101B87ED@RLPRDMBX02.rlcarriers.com>,<013001d73645$9087a110$b196e330$@sapasequipment.com> <133B85A371FB594989E709F2224C26101BB7B6@RLPRDMBX02.rlcarriers.com>,<01a001d736b0$cc02f990$6408ecb0$@sapasequipment.com> <133B85A371FB594989E709F2224C26101BBA89@RLPRDMBX02.rlcarriers.com>,<001a01d736b4$4d7c3d80$e874b880$@sapasequipment.com> <133B85A371FB594989E709F2224C26101BBB19@RLPRDMBX02.rlcarriers.com>,<007e01d736b7$784ebc60$68ec3520$@sapasequipment.com> <133B85A371FB594989E709F2224C26101BBC2E@RLPRDMBX02.rlcarriers.com>
In-Reply-To: <133B85A371FB594989E709F2224C26101BBC2E@RLPRDMBX02.rlcarriers.com>
Subject: RE: Unresolved issue
Date: Wed, 21 Apr 2021 09:31:49 -0500
Message-ID: <00ba01d736bb$16269310$4273b930$@sapasequipment.com>
MIME-Version: 1.0
Content-Type: multipart/related;
	boundary="----=_NextPart_000_00BB_01D73691.2D5964B0"
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQCKzcoYJrGeq7zYM2Kku1Qr8bJkBQJHAzNMAypGZyQCPdOUyQH0AA1iAlRBNIUCF2rKrAJnvBT6AYqUVzYCoNeDzwHgnfrfANrVgAsCqe2mXAJihrHeAqkeZmoCGRUgXgOq9Bvk
Content-Language: en-us
X-OlkEid: 0000000002AADAD9F26C704DA612DD08F6B15CB10700C3B68E10F77511CEB4CD00AA00BBB6E600000000000E0000D9F3D5258BF32D4C9B1A92917D55033900000000786D0000DD6AE3ED933F5D46A94D10799921049C

This is a multipart message in MIME format.

------=_NextPart_000_00BB_01D73691.2D5964B0
Content-Type: multipart/alternative;
	boundary="----=_NextPart_001_00BC_01D73691.2D5964B0"

------=_NextPart_001_00BC_01D73691.2D5964B0
Content-Type: text/plain;
	charset="us-ascii"
Content-Transfer-Encoding: 7bit

Sounds good.

From: Nina White <nina.white@rlcarriers.com> 
Sent: Wednesday, April 21, 2021 9:19 AM
To: rcruz@sapasequipment.com
Subject: RE: Unresolved issue

Perfect I will push for today near 3 pm

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/21/21 9:06 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

Either day is fine; I am here most of the day.

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Wednesday, April 21, 2021 8:58 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: Unresolved issue

Absolutely,  if you're free today or tomorrow.  I can stop by

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/21/21 8:43 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

Thanks Nina for your understanding on my frustration; nothing personal
intended.

I would also like to schedule some time to go over some invoices.

Thanks,

Richard

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Wednesday, April 21, 2021 8:36 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: Unresolved issue

Let me send you a claim form.  No additional insurance is needed. You can
also find it on our website at myrlc

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/21/21 8:18 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

Hi Nina,

How do I file a claim?   I did not purchase any external insurance on this
item.  Please advise.

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Wednesday, April 21, 2021 3:13 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: Unresolved issue

Richard,

I truly understand your frustration. I have been working on this issue
since we've first spoken.  Is there anyway you can begin filing a claim
and resending the order while I attempt to resolve the issue.

I apologize this was not resolved sooner but I have not been successful at
locating the miss shipped pallet at this time.

Please let me know if I can help assist with the claim process.  We will
continue to work on your locating your pallet.

Nina White

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/20/21 7:30 PM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >, Leeayn Morrow
<leeayn.morrow@rlcarriers.com <mailto:leeayn.morrow@rlcarriers.com> >

Cc: Cory Rank <cory.rank@rlcarriers.com <mailto:cory.rank@rlcarriers.com>
>, 'Michael Ziebell' <mziebell@spectruscorp.com
<mailto:mziebell@spectruscorp.com> >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

Good day Nina,

With all due respect, it has been almost 2 months and no one at R&L has
resolved this shipment error.  For a small business I do a lot of business
with you; is this the service I can expect?

A very frustrated and disappointed customer.

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com
<http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZiMzdiMjMyNmY0MzViYTJ
jND02MDdGNzIzNV80MTUyMl82MjI4XzQmJjAxNjk2MGZmOTQxZjJjZT0xMjIzJiZ1cmw9aHR0c
HMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg==>

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Friday, April 16, 2021 10:29 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: Unresolved issue

Noted

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/16/21 9:49 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

It should have been delivered to Beverly MA which is 23 miles from Boston.
I highlighted his delivery address below.

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Friday, April 16, 2021 9:44 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: Unresolved issue

Is he on the Bronx or Boston

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/16/21 9:37 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Cc: 'Michael Ziebell' <mziebell@spectruscorp.com
<mailto:mziebell@spectruscorp.com> >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

Hi Nina

Thanks for calling this morning; I am copying my customer Michael Ziebell
on this correspondence.  He is the person that has yet to receive his
shipment.

"Per our previous conversations I am following up on the status of
WF8499249 which was incorrectly "cross proed" / shipped to wrong address.

You mentioned that a company by the name of Sun Logistics Carrier is
responsible for picking up the equipment at the incorrect address and
sending to the correct address which is:

Spectrus LLC
100 Cummings Center, Suite 414G
Beverly, MA 01915
ATTN: M. Ziebell
(617) 416 4496

WF8499249

Thanks,

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com
<http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiY4ZDNmNDFiYmNhMGQ3ZTZ
jZj02MDc5QTEyMV82MjgyMl80OTI1XzYmJjliZWIxZDIzZThmNjY2NT0xMjIzJiZ1cmw9aHR0c
HMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg==>

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Friday, April 16, 2021 8:06 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: Unresolved issue

Richard,

Good Morning,

I will call you shortly.  I'm up making calls regarding this issue now.

Nina White

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/15/21 9:32 PM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

Thanks Nina.  I heard so many good comments about you from Cory.

Looking forwards to speaking with you then.

Richard

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com
<http://wilmail1.rlcarriers.com:32224/?dmVyPTEuMDAxJiY0OGUzZGFiOGVmNzBiOTR
kOT02MDc4RjczRF84NDgxOV8xODAwN18xJiZmZTk1MDRlNWJiNjJmMDk9MTIyMyYmdXJsPWh0d
HBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=>

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Thursday, April 15, 2021 8:48 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: Unresolved issue

Richard

Thank you for the email.  Let me look into this and I will call you at the
morning

Kind Regards,

Nina White

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/15/21 7:20 PM (GMT-06:00)

To: Leeayn Morrow <leeayn.morrow@rlcarriers.com
<mailto:leeayn.morrow@rlcarriers.com> >

Cc: 'Michael Ziebell' <mziebell@spectruscorp.com
<mailto:mziebell@spectruscorp.com> >, Cory Rank <cory.rank@rlcarriers.com
<mailto:cory.rank@rlcarriers.com> >, Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: Unresolved issue

--- WARNING: This message is from an outside source. ---

Leeyan

I have not received any update form you on this.   I need R&L to resolve
this matter, if you cant find my customers shipment, that R&L  cross proed
and sent to the wrong address, I expect R&L to reimburse my customer for
his lab item they lost. Either way I need an IMMEDIATE SOLUTION.

I am a understaffed small business and don't have the time to continue
following up on this matter.

Cory and/or Nina

I need help with this matter.  We have been very patient with this matter
and have yet to receive any feedback and much less a resolution.  Please
call me first thing tomorrow morning.

Respectfully

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com
<http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZmYjlmOGI1NTc4OWE0NjY
2Mz02MDc4RDgzNV82MjgyNV8xNjk1NV8xJiYzNWZiM2FiNmQxMTE4YmQ9MTIyMyYmdXJsPWh0d
HBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=>

From: Leeayn Morrow <leeayn.morrow@rlcarriers.com
<mailto:leeayn.morrow@rlcarriers.com> > 
Sent: Tuesday, April 6, 2021 4:34 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: Follow up with "cross proed" issue WF8499249

I am checking with the Boston terminal for an update on this .

Thank You,

Leeayn Morrow

R+L Carriers

Call center CSR

Wilmington, OH 45177

800-535-5589 x 1978

Fax 937-655-3102

leeayn.morrow@rlcarriers.com <mailto:leeayn.morrow@rlcarriers.com>

http://www2.rlcarriers.com

HOW AM I DOING?  PLEASE EMAIL CSFEEDBACK@RLC.COM
<mailto:CSFEEDBACK@RLC.COM>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
[mailto:rcruz@sapasequipment.com] 
Sent: Tuesday, April 6, 2021 4:13 PM
To: Leeayn Morrow
Subject: Follow up with "cross proed" issue WF8499249

--- WARNING: This message is from an outside source. ---

Hello Leeayn

Per our previous conversations I am following up on the status of
WF8499249 which was incorrectly "cross proed" / shipped to wrong address.

You mentioned that a company by the name of Sun Logistics Carrier is
responsible for picking up the equipment at the incorrect address and
sending to the correct address which is:

Spectrus LLC
100 Cummings Center, Suite 414G
Beverly, MA 01915
ATTN: M. Ziebell
(617) 416 4496

WF8499249

My customer cannot wait any longer as he has been extremely patient, and
ask for an immediate resolution.

Respectfully,

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com
<http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZhOGQwZWZmODU1MTllMzN
lZj02MDZDQzBERV80NDcyNV8zNDcxXzEmJmQ1MmY3NDQwZWRmZDNlMj0xMjIzJiZ1cmw9aHR0c
HMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg==>

------=_NextPart_001_00BC_01D73691.2D5964B0
Content-Type: text/html;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Sounds good.&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White =
&lt;nina.white@rlcarriers.com&gt; <br><b>Sent:</b> Wednesday, April 21, =
2021 9:19 AM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> =
RE: Unresolved issue<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Perfect =
I will push for today near 3 pm&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone<o:p></o:p></span></p></div></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/21/21 9:06 AM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
Unresolved issue <o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre><o:p>&nbsp;</o:p></pre><pre><o:p>&nbsp;</o:p></p=
re><pre><o:p>&nbsp;</o:p></pre><div><p class=3DMsoNormal>Either day is =
fine; I am here most of the day.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>BR<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Wednesday, April 21, 2021 8:58 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: Unresolved issue<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Absolutely,&nbsp; if you're free today or =
tomorrow.&nbsp; I can stop by&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/21/21 8:43 AM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
Unresolved issue <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal>Thanks Nina for =
your understanding on my frustration; nothing personal intended.&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I would also like to schedule some time to go over =
some invoices.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Thanks, =
<o:p></o:p></p><p class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Wednesday, April 21, 2021 8:36 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: Unresolved issue<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal>Let me =
send you a claim form.&nbsp; No additional insurance is needed. You can =
also find it on our website at myrlc<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/21/21 8:18 AM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
Unresolved issue <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal>Hi =
Nina,<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>How do I file a claim?&nbsp;&nbsp; I did not purchase =
any external insurance on this item.&nbsp; Please advise. =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Wednesday, April 21, 2021 3:13 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: Unresolved issue<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Richard,<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal>I =
truly understand your frustration. I have been working on this issue =
since we've first spoken.&nbsp; Is there anyway you can begin filing a =
claim and resending the order while I attempt to resolve the =
issue.&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal>I =
apologize this was not resolved sooner but I have not been successful at =
locating the miss shipped pallet at this =
time.<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Please let me know if I can help assist with the claim =
process.&nbsp; We will continue to work on your locating your =
pallet.<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Nina White&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/20/21 7:30 PM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;, Leeayn Morrow &lt;<a =
href=3D"mailto:leeayn.morrow@rlcarriers.com">leeayn.morrow@rlcarriers.com=
</a>&gt; <o:p></o:p></p></div><div><p class=3DMsoNormal>Cc: Cory Rank =
&lt;<a =
href=3D"mailto:cory.rank@rlcarriers.com">cory.rank@rlcarriers.com</a>&gt;=
, 'Michael Ziebell' &lt;<a =
href=3D"mailto:mziebell@spectruscorp.com">mziebell@spectruscorp.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
Unresolved issue <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal>Good day Nina, =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>With all due respect, it has been almost 2 months and =
no one at R&amp;L has resolved this shipment error.&nbsp; For a small =
business I do a lot of business with you; is this the service I can =
expect?<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>A very frustrated and disappointed customer.&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal><b>Sapas LLC</b><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt'>11511 Gaston =
Road&nbsp; Suite A-106</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal><a =
href=3D"http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZiMzdiMjMyNmY=
0MzViYTJjND02MDdGNzIzNV80MTUyMl82MjI4XzQmJjAxNjk2MGZmOTQxZjJjZT0xMjIzJiZ1=
cmw9aHR0cHMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg=3D=3D">https://sap=
asequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_5" =
src=3D"cid:image001.jpg@01D73691.2779CAD0"><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Friday, April 16, 2021 10:29 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: Unresolved issue<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Noted&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/16/21 9:49 AM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
Unresolved issue <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal>It should have =
been delivered to Beverly MA which is 23 miles from Boston.&nbsp; I =
highlighted his delivery address below. <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Friday, April 16, 2021 9:44 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: Unresolved issue<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal>Is he =
on the Bronx or Boston&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/16/21 9:37 AM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Cc: 'Michael Ziebell' =
&lt;<a =
href=3D"mailto:mziebell@spectruscorp.com">mziebell@spectruscorp.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
Unresolved issue <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal>Hi =
Nina<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal style=3D'background:white'><span =
style=3D'color:black'>Thanks for calling this morning; I am copying my =
customer Michael Ziebell&nbsp; on this correspondence.&nbsp; He is the =
person that has yet to receive his shipment.&nbsp; =
</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&#8220;Per our previous conversations I am following =
up on the status of </span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:yellow'>WF8499249</span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'> which was incorrectly &#8220;cross proed&#8221; / =
shipped to wrong address.&nbsp; </span><o:p></o:p></p><p =
class=3DMsoNormal style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>You mentioned that a company by the name of Sun =
Logistics Carrier is responsible for picking up the equipment at the =
incorrect address and sending to the correct address which =
is:</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:yellow'>Spectrus LLC<br>100 Cummings Center, Suite =
414G<br>Beverly, MA 01915<br>ATTN: M. Ziebell<br>(617) 416 =
4496</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:yellow'>WF8499249</span><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Thanks, =
<o:p></o:p></p><p class=3DMsoNormal>Rich<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal><b>Sapas LLC</b><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt'>11511 Gaston =
Road&nbsp; Suite A-106</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal><a =
href=3D"http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiY4ZDNmNDFiYmN=
hMGQ3ZTZjZj02MDc5QTEyMV82MjgyMl80OTI1XzYmJjliZWIxZDIzZThmNjY2NT0xMjIzJiZ1=
cmw9aHR0cHMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg=3D=3D">https://sap=
asequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_4" =
src=3D"cid:image001.jpg@01D73691.2779CAD0"><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Friday, April 16, 2021 8:06 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: Unresolved issue<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Richard,<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Good Morning,&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal>I =
will call you shortly.&nbsp; I'm up making calls regarding this issue =
now.<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Nina White&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/15/21 9:32 PM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
Unresolved issue <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal>Thanks =
Nina.&nbsp; I heard so many good comments about you from Cory.&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Looking forwards to speaking with you then. =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal><b>Sapas LLC</b><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt'>11511 Gaston =
Road&nbsp; Suite A-106</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal><a =
href=3D"http://wilmail1.rlcarriers.com:32224/?dmVyPTEuMDAxJiY0OGUzZGFiOGV=
mNzBiOTRkOT02MDc4RjczRF84NDgxOV8xODAwN18xJiZmZTk1MDRlNWJiNjJmMDk9MTIyMyYm=
dXJsPWh0dHBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=3D">https://sapas=
equipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_3" =
src=3D"cid:image001.jpg@01D73691.2779CAD0"><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Thursday, April 15, 2021 8:48 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: Unresolved issue<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Richard&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Thank you for the email.&nbsp; Let me look into this =
and I will call you at the morning&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Kind Regards,<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Nina White&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/15/21 7:20 PM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Leeayn =
Morrow &lt;<a =
href=3D"mailto:leeayn.morrow@rlcarriers.com">leeayn.morrow@rlcarriers.com=
</a>&gt; <o:p></o:p></p></div><div><p class=3DMsoNormal>Cc: 'Michael =
Ziebell' &lt;<a =
href=3D"mailto:mziebell@spectruscorp.com">mziebell@spectruscorp.com</a>&g=
t;, Cory Rank &lt;<a =
href=3D"mailto:cory.rank@rlcarriers.com">cory.rank@rlcarriers.com</a>&gt;=
, Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: Unresolved =
issue <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal>Leeyan =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I have not received any update form you on =
this.&nbsp;&nbsp; I need R&amp;L to resolve this matter, if you cant =
find my customers shipment, that R&amp;L&nbsp; cross proed and sent to =
the wrong address, I expect R&amp;L to reimburse my customer for his lab =
item they lost. Either way I need an IMMEDIATE SOLUTION.&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I am a understaffed small business and don&#8217;t =
have the time to continue following up on this matter.&nbsp;&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Cory and/or =
Nina<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I need help with this matter.&nbsp; We have been very =
patient with this matter and have yet to receive any feedback and much =
less a resolution.&nbsp; Please call me first thing tomorrow morning. =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Respectfully<o:p></o:p></p><p =
class=3DMsoNormal>Richard Cruz<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal><b>Sapas LLC</b><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt'>11511 Gaston =
Road&nbsp; Suite A-106</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal><a =
href=3D"http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZmYjlmOGI1NTc=
4OWE0NjY2Mz02MDc4RDgzNV82MjgyNV8xNjk1NV8xJiYzNWZiM2FiNmQxMTE4YmQ9MTIyMyYm=
dXJsPWh0dHBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=3D">https://sapas=
equipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_2" =
src=3D"cid:image001.jpg@01D73691.2779CAD0"><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><b>From:</b> =
Leeayn Morrow &lt;<a =
href=3D"mailto:leeayn.morrow@rlcarriers.com">leeayn.morrow@rlcarriers.com=
</a>&gt; <br><b>Sent:</b> Tuesday, April 6, 2021 4:34 PM<br><b>To:</b> =
<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: Follow up with &quot;cross proed&quot; issue =
WF8499249<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'color:#1F497D'>I am checking with the =
Boston terminal for an update on this .</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'color:#1F497D'>Thank =
You,</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'color:#1F497D'>Leeayn =
Morrow</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'>R+L Carriers</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'color:#1F497D'>Call center =
CSR</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'>Wilmington, OH 45177</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'color:#1F497D'>800-535-5589 x =
1978</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'>Fax 937-655-3102</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'color:#1F497D'><a =
href=3D"mailto:leeayn.morrow@rlcarriers.com">leeayn.morrow@rlcarriers.com=
</a></span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'><a =
href=3D"http://www2.rlcarriers.com">http://www2.rlcarriers.com</a></span>=
<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'color:#1F497D'>HOW AM I DOING?&nbsp; =
PLEASE EMAIL <a =
href=3D"mailto:CSFEEDBACK@RLC.COM">CSFEEDBACK@RLC.COM</a></span><o:p></o:=
p></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>From:</span></=
b><span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
[<a =
href=3D"mailto:rcruz@sapasequipment.com">mailto:rcruz@sapasequipment.com<=
/a>] <br><b>Sent:</b> Tuesday, April 6, 2021 4:13 PM<br><b>To:</b> =
Leeayn Morrow<br><b>Subject:</b> Follow up with &quot;cross proed&quot; =
issue WF8499249</span><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Courier New"'>--- WARNING: This =
message is from an outside source. ---</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Courier =
New"'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Courier =
New"'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Courier =
New"'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>Hello Leeayn</span><o:p></o:p></p><p =
class=3DMsoNormal style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>Per our previous conversations I am following up on =
the status of </span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:yellow'>WF8499249</span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'> which was incorrectly &#8220;cross proed&#8221; / =
shipped to wrong address.&nbsp; </span><o:p></o:p></p><p =
class=3DMsoNormal style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>You mentioned that a company by the name of Sun =
Logistics Carrier is responsible for picking up the equipment at the =
incorrect address and sending to the correct address which =
is:</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:#F9F9F9'>Spectrus LLC</span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0'><br><span style=3D'background:#F9F9F9'>100 Cummings Center, Suite =
414G</span><br><span style=3D'background:#F9F9F9'>Beverly, MA =
01915</span><br><span style=3D'background:#F9F9F9'>ATTN: M. =
Ziebell</span><br><span style=3D'background:#F9F9F9'>(617) 416 =
4496</span></span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>WF8499249</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>My customer cannot wait any longer as he has been =
extremely patient, and ask for an immediate resolution. =
</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>Respectfully,</span><o:p></o:p></p><p =
class=3DMsoNormal style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal><b>Sapas LLC</b><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt'>11511 Gaston =
Road&nbsp; Suite A-106</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal><a =
href=3D"http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZhOGQwZWZmODU=
1MTllMzNlZj02MDZDQzBERV80NDcyNV8zNDcxXzEmJmQ1MmY3NDQwZWRmZDNlMj0xMjIzJiZ1=
cmw9aHR0cHMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg=3D=3D">https://sap=
asequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_1" =
src=3D"cid:image001.jpg@01D73691.2779CAD0"><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div></div></div></div></div></di=
v></div></div></div></div></div></div></div></div></div></div></div></bod=
y></html>
------=_NextPart_001_00BC_01D73691.2D5964B0--

------=_NextPart_000_00BB_01D73691.2D5964B0
Content-Type: image/jpeg;
	name="image001.jpg"
Content-Transfer-Encoding: base64
Content-ID: <image001.jpg@01D73691.2779CAD0>
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------=_NextPart_000_00BB_01D73691.2D5964B0--

📁 Sid Gifari File Manager