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From: <rcruz@sapasequipment.com>
To: "'Nina White'" <nina.white@rlcarriers.com>
References: <66853516.7680654.1620255952835.JavaMail.tibcousr@rlprdint05> <02be01d74206$288f83d0$79ae8b70$@sapasequipment.com> <133B85A371FB594989E709F2224C26101C6A94@RLPRDMBX02.rlcarriers.com>
In-Reply-To: <133B85A371FB594989E709F2224C26101C6A94@RLPRDMBX02.rlcarriers.com>
Subject: RE: Claim Request :18375-21, PRO number: 315388125
Date: Wed, 5 May 2021 19:34:17 -0500
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Thanks Nina.  I am only asking R&L to stand behind their mistake in this 
issue.

From: Nina White <nina.white@rlcarriers.com>
Sent: Wednesday, May 5, 2021 7:32 PM
To: rcruz@sapasequipment.com
Subject: RE: Claim Request :18375-21, PRO number: 315388125

Richard,

Let me get with my Manager.

Nina

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Wednesday, May 5, 2021 6:27 PM
To: Nina White <nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> 
 >
Subject: FW: Claim Request :18375-21, PRO number: 315388125

--- WARNING: This message is from an outside source. ---

.10/pound is a total of  $13.  This is for a piece of lab equipment that R&L 
lost and I am having to refund customer his paid amount of  $945.13

This si the way they stand behind me???

Are you serious????

From: wboggs@rlc.com <mailto:wboggs@rlc.com> <wboggs@rlc.com 
<mailto:wboggs@rlc.com> >
Sent: Wednesday, May 5, 2021 6:06 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; 
WBOGGS@RLC.COM <mailto:WBOGGS@RLC.COM>
Subject: Claim Request :18375-21, PRO number: 315388125

RE: R + L Claim No: 18375-21
R + L Pro Number: I315388125
Amount: $945.31
Claimant Reference Number:

To whom it may concern:

We have reviewed your claim, please see attached letter for our response. If 
you have additional questions, concerns, or information, please contact us 
to discuss the matter.

Sincerely,

Wes Boggs
Freight Claims Analyst
R&L Carriers, Inc.
wboggs@rlcarriers.com <mailto:wboggs@rlcarriers.com>
1 800 289 5225 ext. 1513
Fax (937) 655 5822

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered =
medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Thanks Nina.=C2=A0 I am only =
asking R&amp;L to stand behind their mistake in this issue.=C2=A0 =
<o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Nina White =
&lt;nina.white@rlcarriers.com&gt; Sent: Wednesday, May 5, =
2021 7:32 PM To: rcruz@sapasequipment.com Subject: =
RE: Claim Request :18375-21, PRO number: =
315388125<o:p></o:p></div></div><o:p>&nbsp;</o:p>Richard, <o:p></o:p><o:p>&nbsp;</o:p>Let me get with my =
Manager.<o:p></o:p><o:p>&nbsp;</o:p>Nina =
<o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Wednesday, May 5, 2021 6:27 PM To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; Subject: FW: Claim Request :18375-21, PRO number: =
315388125<o:p></o:p></div></div><o:p>&nbsp;</o:p><pre>--- WARNING: This message is =
from an outside source. =
---<o:p></o:p></pre><pre><o:p>&nbsp;</o:p></pre><pre><o:p>&nbsp;</o:p></p=
re><pre><o:p>&nbsp;</o:p></pre>.10/pound is a total =
of&nbsp; $13.&nbsp; This is for a piece of lab equipment that R&amp;L =
lost and I am having to refund customer his paid amount of&nbsp; =
$945.13<o:p></o:p><o:p>&nbsp;</o:p>This si the way they stand behind =
me???<o:p></o:p><o:p>&nbsp;</o:p>Are you serious????&nbsp;&nbsp;&nbsp; =
<o:p></o:p><o:p>&nbsp;</o:p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:wboggs@rlc.com">wboggs@rlc.com</a> &lt;<a =
href=3D"mailto:wboggs@rlc.com">wboggs@rlc.com</a>&gt; Sent: =
Wednesday, May 5, 2021 6:06 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
<a href=3D"mailto:WBOGGS@RLC.COM">WBOGGS@RLC.COM</a> Subject: =
Claim Request :18375-21, PRO number: 315388125<o:p></o:p></div><o:p>&nbsp;</o:p>RE: R + L Claim No: 18375-21 R + L Pro =
Number: I315388125 Amount: $945.31 Claimant Reference Number: =
 To whom it may concern: We have reviewed your claim, =
please see attached letter for our response. If you have additional =
questions, concerns, or information, please contact us to discuss the =
matter.<o:p></o:p>Sincerely,<o:p></o:p>Wes =
Boggs Freight Claims Analyst R&amp;L Carriers, Inc. <a =
href=3D"mailto:wboggs@rlcarriers.com">wboggs@rlcarriers.com</a> 1 800 =
289 5225 ext. 1513 Fax (937) 655 =
5822<o:p></o:p></div></body></html>
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