Da

✏️ Editing: 1623790273.M20666P1294967.aristoteles.x5servers.com,S=96365,W=98613:2,S

From: <rcruz@sapasequipment.com>
To: "'Michael Ziebell'" <mziebell@spectruscorp.com>
References: <006301d73256$3bf02890$b3d079b0$@sapasequipment.com> <133B85A371FB594989E709F2224C26101B81BB@RLPRDMBX02.rlcarriers.com> <00a401d73268$bd7a3790$386ea6b0$@sapasequipment.com> <133B85A371FB594989E709F2224C26101B84A1@RLPRDMBX02.rlcarriers.com> <015901d732ce$012ce450$0386acf0$@sapasequipment.com> <133B85A371FB594989E709F2224C26101B875B@RLPRDMBX02.rlcarriers.com> <016a01d732cf$aa642d70$ff2c8850$@sapasequipment.com> <133B85A371FB594989E709F2224C26101B87ED@RLPRDMBX02.rlcarriers.com> <013001d73645$9087a110$b196e330$@sapasequipment.com> <CAJthPB7_rbRNpL3xq1U5UPLfszbZf_wFAfrCJJrH76MyfZFH0g@mail.gmail.com> <002901d736b4$88e4fb00$9aaef100$@sapasequipment.com> <CAJthPB6Vq2yLZ-_CCRj9S19Ut5z_MFA-N+Tqg_SEX6v3AdAtCg@mail.gmail.com> <01e601d736fb$08fdc920$1af95b60$@sapasequipment.com> <CAJthPB4qaQBP3hOyJVcaXvaqHRwdJ5wkQskqsB7JizVU1FkMaA@mail.gmail.com> <007001d7388e$4e41de10$eac59a30$@sapasequipment.com> <CAJthPB5uLpzu45Bd=S-iKmD2xsNo1dKjUheCxQCOwz8-4LxT-g@mail.gmail.com> <CAJthPB4=LU5H5Fg4D6Smm7Vpmg60M6
	2=C8B_MomYAS5b2143wA@mail.gmail.com> <00c501d741be$83555bc0$8a001340$@sapasequipment.com> <CAJthPB4PJGpL211E2tfb+8Syo33H4pc7B4JMBtsMzZkXa1Ee5A@mail.gmail.com> <CAJthPB4ZUMx0=H7yDm2qspCMdMHtkuWQ=KXN_kOdqrTHcqa3Hg@mail.gmail.com> <03da01d7526b$29b735d0$7d25a170$@sapasequipment.com> <CAJthPB4e2mhc3to_B1Mv7jmCMpJY6GJXdozyEennRMgC3_tkzg@mail.gmail.com> 
In-Reply-To: 
Subject: RE: Unresolved issue
Date: Tue, 15 Jun 2021 15:51:07 -0500
Message-ID: <002d01d76228$2e130010$8a390030$@sapasequipment.com>
MIME-Version: 1.0
Content-Type: multipart/related;
	boundary="----=_NextPart_000_002E_01D761FE.4541B300"
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQCKzcoYJrGeq7zYM2Kku1Qr8bJkBQJHAzNMAypGZyQCPdOUyQH0AA1iAlRBNIUCF2rKrAJnvBT6AYqUVzYCC10yCgMyZUkoAkPPALQCPWdXlwHU7efvAbAZ1DkB9V135wGukUCMAZkLzuoCVWo1kQCPg4bsAejkbqkCoou7TAH2CS0P
Content-Language: en-us
X-OlkEid: 0000000002AADAD9F26C704DA612DD08F6B15CB10700C3B68E10F77511CEB4CD00AA00BBB6E600000000000E0000D9F3D5258BF32D4C9B1A92917D550339000000008156000068B1799FE2F5264F8A69357D1231CF42

This is a multipart message in MIME format.

------=_NextPart_000_002E_01D761FE.4541B300
Content-Type: multipart/alternative;
	boundary="----=_NextPart_001_002F_01D761FE.4541B300"

------=_NextPart_001_002F_01D761FE.4541B300
Content-Type: text/plain;
	charset="UTF-8"
Content-Transfer-Encoding: 8bit

Hi Michael,

I will call you or email you this afternoon…..Rich

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Wednesday, May 26, 2021 7:00 PM
To: 'Michael Ziebell' <mziebell@spectruscorp.com>
Subject: RE: Unresolved issue

Hi Michael

They removed it from my data base.  Let me check tomorrow to see if I can 
credit via ebay. If not, I will send you a check. OK?

From: Michael Ziebell <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> >
Sent: Wednesday, May 26, 2021 3:13 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Unresolved issue

Hi Rich -- sure that is fine.  Ebay can refund the credit card I used.  Let 
me know what you need from me on that.

Michael

On Wed, May 26, 2021 at 4:10 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Michael,

Yes definitely.  Things are still not finalized with R&L but I wont put you 
in the middle of things.  If you don’t mind, I would like to see if I can 
refund you still via ebay as I would be reimbursed 20% of my selling fees. 
Let me try doing this first if that is ok with you.   Rich

From: Michael Ziebell <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> >
Sent: Wednesday, May 26, 2021 2:01 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Unresolved issue

Hi Rich,

Can you provide a refund for the gel imager?

Please send check to:

Spectrus LLC

attn:  M. Ziebell

100 Cummings Center, Suite 414G

Beverly, MA  01915

Thank you,

Michael

On Wed, May 5, 2021 at 10:59 AM Michael Ziebell <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> > wrote:

Hi Rich,

Yes this is good.  Thank you,  Michael

On Wed, May 5, 2021 at 10:54 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Michael,

Claim and documentation have been submitted to company. If it isn’t resolved 
by next Tuesday I will just reimburse you out of my funds; is that 
acceptable?

Rich

From: Michael Ziebell <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> >
Sent: Wednesday, May 5, 2021 9:48 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Unresolved issue

Hi Rich,

How is the reimbursement process going with the shipping company?  Do you 
have an estimate when you can pass on the reimbursement to us?

Thank you,

Michael

On Mon, Apr 26, 2021 at 10:59 AM Michael Ziebell <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> > wrote:

Hi Rich:  I no longer need the imager as I will purchase a different one. 
Instead I request the refund from you.  I will provide a good rating to you 
on ebay once complete.

Let me know that you received this message.

Kind regards,

Michael

On Mon, Apr 26, 2021 at 9:17 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Michael,

First of all, I appreciate the 3 week consideration. I don’t know if the 
imager is lost; what the R&L rep told me was to file a claim and if the unit 
appeared they “would work something out”.  I question the effort they are 
putting to find it.  I am sorry for this, of the 100’s of freight shipments 
I have been involved with , it is the first time this has happened.

Will keep you updated.

Rich

From: Michael Ziebell <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> >
Sent: Monday, April 26, 2021 7:59 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Unresolved issue

Hi Rich:

Yes we can wait 3 weeks for reimbursement.  Is it accurate that the imager 
is truly lost?  I ask because I will purchase a replacement.

Kind regards,

Michael

On Fri, Apr 23, 2021 at 6:16 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Michael,

Sorry for not getting to you earlier.  So you have been very understanding 
in this whole process.   Would you be willing to wait a couple weeks so 
hopefully by then we will be reimbursed? If not, I will reimburse you out of 
my cash flow.   Just let me know.   Rich

From: Michael Ziebell <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> >
Sent: Thursday, April 22, 2021 11:36 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Unresolved issue

Hi Rich:  Yes you can include me on email -- but I imagine it will be you 
who receives the reimbursement from R&L and passes that onto us.  Is that 
accurate?  In order for us to buy another unit -- we ask that you expeditie 
a reimbursement to us as soon as you can.

Thank you,

Michael

On Wed, Apr 21, 2021 at 6:09 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Michael

I met with R&L this afternoon where they have stated to fill the claim which 
they “should” be paying for.  I will complete the claim form tomorrow and 
copy you on this?   Is this acceptable?

Rich

From: Michael Ziebell <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> >
Sent: Wednesday, April 21, 2021 8:47 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Unresolved issue

Thank you Rich.  Keep me posted.

Michael

On Wed, Apr 21, 2021 at 9:45 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Michael,

By way of update, I am now working with my R&L rep on the claim; will keep 
you updated on the progress.

Rich

From: Michael Ziebell <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> >
Sent: Wednesday, April 21, 2021 7:41 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Unresolved issue

Hi Rich:

With all due respect to the efforts you are making to find the gel imager --  
my manager has asked me to initiate the refund process.  If the gel imager 
cannot be located by tomorrow -- please provide instructions on how to get a 
refund.

Many thanks,

Michael

On Tue, Apr 20, 2021 at 8:30 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Good day Nina,

With all due respect, it has been almost 2 months and no one at R&L has 
resolved this shipment error.  For a small business I do a lot of business 
with you; is this the service I can expect?

A very frustrated and disappointed customer.

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com <https://sapasequipment.com/>

From: Nina White <nina.white@rlcarriers.com 
<mailto:nina.white@rlcarriers.com> >
Sent: Friday, April 16, 2021 10:29 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: Unresolved issue

Noted

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/16/21 9:49 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> 
 >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

It should have been delivered to Beverly MA which is 23 miles from Boston. 
I highlighted his delivery address below.

From: Nina White <nina.white@rlcarriers.com 
<mailto:nina.white@rlcarriers.com> >
Sent: Friday, April 16, 2021 9:44 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: Unresolved issue

Is he on the Bronx or Boston

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/16/21 9:37 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com>

Cc: 'Michael Ziebell' <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

Hi Nina

Thanks for calling this morning; I am copying my customer Michael Ziebell 
on this correspondence.  He is the person that has yet to receive his 
shipment.

“Per our previous conversations I am following up on the status of WF8499249 
which was incorrectly “cross proed” / shipped to wrong address.

You mentioned that a company by the name of Sun Logistics Carrier is 
responsible for picking up the equipment at the incorrect address and 
sending to the correct address which is:

Spectrus LLC
100 Cummings Center, Suite 414G
Beverly, MA 01915
ATTN: M. Ziebell
(617) 416 4496

WF8499249

Thanks,

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com 
<http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiY4ZDNmNDFiYmNhMGQ3ZTZjZj02MDc5QTEyMV82MjgyMl80OTI1XzYmJjliZWIxZDIzZThmNjY2NT0xMjIzJiZ1cmw9aHR0cHMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg==>

From: Nina White <nina.white@rlcarriers.com 
<mailto:nina.white@rlcarriers.com> >
Sent: Friday, April 16, 2021 8:06 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: Unresolved issue

Richard,

Good Morning,

I will call you shortly.  I'm up making calls regarding this issue now.

Nina White

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/15/21 9:32 PM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> 
 >

Subject: RE: Unresolved issue

--- WARNING: This message is from an outside source. ---

Thanks Nina.  I heard so many good comments about you from Cory.

Looking forwards to speaking with you then.

Richard

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com 
<http://wilmail1.rlcarriers.com:32224/?dmVyPTEuMDAxJiY0OGUzZGFiOGVmNzBiOTRkOT02MDc4RjczRF84NDgxOV8xODAwN18xJiZmZTk1MDRlNWJiNjJmMDk9MTIyMyYmdXJsPWh0dHBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=>

From: Nina White <nina.white@rlcarriers.com 
<mailto:nina.white@rlcarriers.com> >
Sent: Thursday, April 15, 2021 8:48 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: Unresolved issue

Richard

Thank you for the email.  Let me look into this and I will call you at the 
morning

Kind Regards,

Nina White

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/15/21 7:20 PM (GMT-06:00)

To: Leeayn Morrow <leeayn.morrow@rlcarriers.com 
<mailto:leeayn.morrow@rlcarriers.com> >

Cc: 'Michael Ziebell' <mziebell@spectruscorp.com 
<mailto:mziebell@spectruscorp.com> >, Cory Rank <cory.rank@rlcarriers.com 
<mailto:cory.rank@rlcarriers.com> >, Nina White <nina.white@rlcarriers.com 
<mailto:nina.white@rlcarriers.com> >

Subject: Unresolved issue

--- WARNING: This message is from an outside source. ---

Leeyan

I have not received any update form you on this.   I need R&L to resolve 
this matter, if you cant find my customers shipment, that R&L  cross proed 
and sent to the wrong address, I expect R&L to reimburse my customer for his 
lab item they lost. Either way I need an IMMEDIATE SOLUTION.

I am a understaffed small business and don’t have the time to continue 
following up on this matter.

Cory and/or Nina

I need help with this matter.  We have been very patient with this matter 
and have yet to receive any feedback and much less a resolution.  Please 
call me first thing tomorrow morning.

Respectfully

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com 
<http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZmYjlmOGI1NTc4OWE0NjY2Mz02MDc4RDgzNV82MjgyNV8xNjk1NV8xJiYzNWZiM2FiNmQxMTE4YmQ9MTIyMyYmdXJsPWh0dHBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=>

From: Leeayn Morrow <leeayn.morrow@rlcarriers.com 
<mailto:leeayn.morrow@rlcarriers.com> >
Sent: Tuesday, April 6, 2021 4:34 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: Follow up with "cross proed" issue WF8499249

I am checking with the Boston terminal for an update on this .

Thank You,

Leeayn Morrow

R+L Carriers

Call center CSR

Wilmington, OH 45177

800-535-5589 x 1978

Fax 937-655-3102

leeayn.morrow@rlcarriers.com <mailto:leeayn.morrow@rlcarriers.com>

http://www2.rlcarriers.com

HOW AM I DOING?  PLEASE EMAIL CSFEEDBACK@RLC.COM <mailto:CSFEEDBACK@RLC.COM>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
[mailto:rcruz@sapasequipment.com]
Sent: Tuesday, April 6, 2021 4:13 PM
To: Leeayn Morrow
Subject: Follow up with "cross proed" issue WF8499249

--- WARNING: This message is from an outside source. ---

Hello Leeayn

Per our previous conversations I am following up on the status of WF8499249 
which was incorrectly “cross proed” / shipped to wrong address.

You mentioned that a company by the name of Sun Logistics Carrier is 
responsible for picking up the equipment at the incorrect address and 
sending to the correct address which is:

Spectrus LLC
100 Cummings Center, Suite 414G
Beverly, MA 01915
ATTN: M. Ziebell
(617) 416 4496

WF8499249

My customer cannot wait any longer as he has been extremely patient, and ask 
for an immediate resolution.

Respectfully,

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com 
<http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZhOGQwZWZmODU1MTllMzNlZj02MDZDQzBERV80NDcyNV8zNDcxXzEmJmQ1MmY3NDQwZWRmZDNlMj0xMjIzJiZ1cmw9aHR0cHMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg==>

------=_NextPart_001_002F_01D761FE.4541B300
Content-Type: text/html;
	charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Hi Michael, <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>I will call =
you or email you this afternoon=E2=80=A6..Rich <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> rcruz@sapasequipment.com =
&lt;rcruz@sapasequipment.com&gt; <br><b>Sent:</b> Wednesday, May 26, =
2021 7:00 PM<br><b>To:</b> 'Michael Ziebell' =
&lt;mziebell@spectruscorp.com&gt;<br><b>Subject:</b> RE: Unresolved =
issue<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Hi =
Michael<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>They removed it from my data base.&nbsp; Let me check =
tomorrow to see if I can credit via ebay. If not, I will send you a =
check. OK?&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Michael Ziebell &lt;<a =
href=3D"mailto:mziebell@spectruscorp.com">mziebell@spectruscorp.com</a>&g=
t; <br><b>Sent:</b> Wednesday, May 26, 2021 3:13 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> Re: Unresolved issue<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Hi Rich =
-- sure that is fine.&nbsp; Ebay can refund the credit card I =
used.&nbsp; Let me know what you need from me on =
that.<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Michael<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Wed, May 26, 2021 at 4:10 PM &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Michael, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Yes =
definitely.&nbsp; Things are still not finalized with R&amp;L but I wont =
put you in the middle of things.&nbsp; If you don=E2=80=99t mind, I =
would like to see if I can refund you still via ebay as I would be =
reimbursed 20% of my selling fees.&nbsp; Let me try doing this first if =
that is ok with you.&nbsp;&nbsp; Rich <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Michael Ziebell &lt;<a href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt; <br><b>Sent:</b> =
Wednesday, May 26, 2021 2:01 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
Unresolved issue<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Rich,<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can you =
provide a refund for the gel imager?<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Please send =
check to:<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Spectrus =
LLC<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>attn:&nbsp; =
M. Ziebell<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>100 =
Cummings Center, Suite 414G<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Beverly, =
MA&nbsp; 01915<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank =
you,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Michael<o:p>=
</o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Wed, May =
5, 2021 at 10:59 AM Michael Ziebell &lt;<a =
href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Rich,<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Yes this is =
good.&nbsp; Thank you,&nbsp; Michael<o:p></o:p></p></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Wed, May =
5, 2021 at 10:54 AM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Michael, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Claim and =
documentation have been submitted to company. If it isn=E2=80=99t =
resolved by next Tuesday I will just reimburse you out of my funds; is =
that acceptable? <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Michael Ziebell &lt;<a href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt; <br><b>Sent:</b> =
Wednesday, May 5, 2021 9:48 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
Unresolved issue<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Rich,<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>How is the =
reimbursement process going with the shipping company?&nbsp; Do you =
have&nbsp;an estimate when you can pass on the reimbursement to =
us?<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank =
you,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Michael<o:p>=
</o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Mon, Apr =
26, 2021 at 10:59 AM Michael Ziebell &lt;<a =
href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Rich:&nbsp; I no longer need the imager as I will purchase a different =
one.&nbsp; Instead I request the refund from you.&nbsp; I will provide a =
good rating to you on ebay once complete.<o:p></o:p></p><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Let me know =
that you received this message.<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Kind =
regards,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Michael<o:p>=
</o:p></p></div></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Mon, Apr =
26, 2021 at 9:17 AM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Michael, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>First of =
all, I appreciate the 3 week consideration. I don=E2=80=99t know if the =
imager is lost; what the R&amp;L rep told me was to file a claim and if =
the unit appeared they =E2=80=9Cwould work something out=E2=80=9D.&nbsp; =
I question the effort they are putting to find it.&nbsp; I am sorry for =
this, of the 100=E2=80=99s of freight shipments I have been involved =
with , it is the first time this has happened.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Will keep =
you updated. <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Michael Ziebell &lt;<a href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt; <br><b>Sent:</b> =
Monday, April 26, 2021 7:59 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
Unresolved issue<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Rich:<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Yes we can =
wait 3 weeks for&nbsp;reimbursement.&nbsp; Is it accurate that the =
imager is truly lost?&nbsp; I ask because I will purchase a =
replacement.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Kind =
regards,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Michael<o:p>=
</o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Fri, Apr =
23, 2021 at 6:16 PM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Michael,&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Sorry for =
not getting to you earlier.&nbsp; So you have been very understanding in =
this whole process.&nbsp;&nbsp; Would you be willing to wait a couple =
weeks so hopefully by then we will be reimbursed? If not, I will =
reimburse you out of my cash flow. &nbsp;&nbsp;Just let me =
know.&nbsp;&nbsp; Rich<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Michael Ziebell &lt;<a href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt; <br><b>Sent:</b> =
Thursday, April 22, 2021 11:36 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
Unresolved issue<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Rich:&nbsp; Yes you can include me on email -- but I imagine it will be =
you who receives the reimbursement from R&amp;L and passes that onto =
us.&nbsp; Is that accurate?&nbsp; In order for us to buy another unit -- =
we ask that you expeditie a reimbursement to us as soon as you =
can.<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank =
you,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Michael<o:p>=
</o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Wed, Apr =
21, 2021 at 6:09 PM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Michael<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I met with =
R&amp;L this afternoon where they have stated to fill the claim which =
they =E2=80=9Cshould=E2=80=9D be paying for.&nbsp; I will complete the =
claim form tomorrow and copy you on this?&nbsp;&nbsp; Is this =
acceptable?&nbsp;&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Michael Ziebell &lt;<a href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt; <br><b>Sent:</b> =
Wednesday, April 21, 2021 8:47 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
Unresolved issue<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank you =
Rich.&nbsp; Keep me posted.<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Michael<o:p>=
</o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Wed, Apr =
21, 2021 at 9:45 AM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Michael, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>By way of =
update, I am now working with my R&amp;L rep on the claim; will keep you =
updated on the progress. <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Michael Ziebell &lt;<a href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt; <br><b>Sent:</b> =
Wednesday, April 21, 2021 7:41 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
Unresolved issue<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Rich:<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>With all =
due respect to the efforts&nbsp;you are making to find the gel imager -- =
my manager has asked me to initiate&nbsp;the refund process.&nbsp; If =
the gel imager cannot be located by tomorrow -- please provide =
instructions on how to get a refund.<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Many =
thanks,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Michael<o:p>=
</o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Tue, Apr =
20, 2021 at 8:30 PM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Good day =
Nina, <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>With all =
due respect, it has been almost 2 months and no one at R&amp;L has =
resolved this shipment error.&nbsp; For a small business I do a lot of =
business with you; is this the service I can expect?<o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>A very =
frustrated and disappointed customer.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Sapas =
LLC</b><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a =
href=3D"https://sapasequipment.com/" =
target=3D"_blank">https://sapasequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_1" =
src=3D"cid:image001.jpg@01D761FE.411FF5C0"><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Nina White &lt;<a href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt; <br><b>Sent:</b> =
Friday, April 16, 2021 10:29 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> RE: =
Unresolved issue<o:p></o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Noted&nbsp;<=
o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div =
id=3D"gmail-m_1350840716600706286gmail-m_3609301474524899494gmail-m_-9024=
064945864380584gmail-m_4654909749506473671gmail-m_2836587744019907806gmai=
l-m_-7566985767352784928gmail-m_-4539004719845253066gmail-m_3351237532822=
839084gmail-m_-7545381896115897composer_signature"><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>-------- =
Original message --------<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Date: =
4/16/21 9:49 AM (GMT-06:00) <o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>To: Nina =
White &lt;<a href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt; =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Subject: =
RE: Unresolved issue <o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><pre>--- WARNING: This message is from an outside =
source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It should =
have been delivered to Beverly MA which is 23 miles from Boston.&nbsp; I =
highlighted his delivery address below. <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Nina White &lt;<a href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt; <br><b>Sent:</b> =
Friday, April 16, 2021 9:44 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> RE: =
Unresolved issue<o:p></o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is he on =
the Bronx or Boston&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div =
id=3D"gmail-m_1350840716600706286gmail-m_3609301474524899494gmail-m_-9024=
064945864380584gmail-m_4654909749506473671gmail-m_2836587744019907806gmai=
l-m_-7566985767352784928gmail-m_-4539004719845253066gmail-m_3351237532822=
839084gmail-m_-7545381896115897composer_signature"><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>-------- =
Original message --------<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Date: =
4/16/21 9:37 AM (GMT-06:00) <o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>To: Nina =
White &lt;<a href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt; =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Cc: =
'Michael Ziebell' &lt;<a href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt; =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Subject: =
RE: Unresolved issue <o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><pre>--- WARNING: This message is from an outside =
source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Nina<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span style=3D'color:black'>Thanks for calling this morning; I am =
copying my customer Michael Ziebell&nbsp; on this correspondence.&nbsp; =
He is the person that has yet to receive his shipment.&nbsp; =
</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span style=3D'color:black'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>=E2=80=9CPer our previous conversations I am =
following up on the status of </span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:yellow'>WF8499249</span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'> which was incorrectly =E2=80=9Ccross proed=E2=80=9D =
/ shipped to wrong address.&nbsp; </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>You mentioned that a company by the name of Sun =
Logistics Carrier is responsible for picking up the equipment at the =
incorrect address and sending to the correct address which =
is:</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:yellow'>Spectrus LLC<br>100 Cummings Center, Suite =
414G<br>Beverly, MA 01915<br>ATTN: M. Ziebell<br>(617) 416 =
4496</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:yellow'>WF8499249</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Sapas =
LLC</b><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a =
href=3D"http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiY4ZDNmNDFiYmN=
hMGQ3ZTZjZj02MDc5QTEyMV82MjgyMl80OTI1XzYmJjliZWIxZDIzZThmNjY2NT0xMjIzJiZ1=
cmw9aHR0cHMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg=3D=3D" =
target=3D"_blank">https://sapasequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_2" =
src=3D"cid:image001.jpg@01D761FE.411FF5C0"><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Nina White &lt;<a href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt; <br><b>Sent:</b> =
Friday, April 16, 2021 8:06 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> RE: =
Unresolved issue<o:p></o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard,<o:p=
></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Good =
Morning,&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I will call =
you shortly.&nbsp; I'm up making calls regarding this issue =
now.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Nina =
White&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div =
id=3D"gmail-m_1350840716600706286gmail-m_3609301474524899494gmail-m_-9024=
064945864380584gmail-m_4654909749506473671gmail-m_2836587744019907806gmai=
l-m_-7566985767352784928gmail-m_-4539004719845253066gmail-m_3351237532822=
839084gmail-m_-7545381896115897composer_signature"><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>-------- =
Original message --------<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Date: =
4/15/21 9:32 PM (GMT-06:00) <o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>To: Nina =
White &lt;<a href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt; =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Subject: =
RE: Unresolved issue <o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><pre>--- WARNING: This message is from an outside =
source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks =
Nina.&nbsp; I heard so many good comments about you from Cory.&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Looking =
forwards to speaking with you then. <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard<o:p>=
</o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Sapas =
LLC</b><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a =
href=3D"http://wilmail1.rlcarriers.com:32224/?dmVyPTEuMDAxJiY0OGUzZGFiOGV=
mNzBiOTRkOT02MDc4RjczRF84NDgxOV8xODAwN18xJiZmZTk1MDRlNWJiNjJmMDk9MTIyMyYm=
dXJsPWh0dHBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=3D" =
target=3D"_blank">https://sapasequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_3" =
src=3D"cid:image001.jpg@01D761FE.411FF5C0"><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Nina White &lt;<a href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt; <br><b>Sent:</b> =
Thursday, April 15, 2021 8:48 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> RE: =
Unresolved issue<o:p></o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard&nbsp=
;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank you =
for the email.&nbsp; Let me look into this and I will call you at the =
morning&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Kind =
Regards,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Nina =
White&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div =
id=3D"gmail-m_1350840716600706286gmail-m_3609301474524899494gmail-m_-9024=
064945864380584gmail-m_4654909749506473671gmail-m_2836587744019907806gmai=
l-m_-7566985767352784928gmail-m_-4539004719845253066gmail-m_3351237532822=
839084gmail-m_-7545381896115897composer_signature"><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>-------- =
Original message --------<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Date: =
4/15/21 7:20 PM (GMT-06:00) <o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>To: Leeayn =
Morrow &lt;<a href=3D"mailto:leeayn.morrow@rlcarriers.com" =
target=3D"_blank">leeayn.morrow@rlcarriers.com</a>&gt; =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Cc: =
'Michael Ziebell' &lt;<a href=3D"mailto:mziebell@spectruscorp.com" =
target=3D"_blank">mziebell@spectruscorp.com</a>&gt;, Cory Rank &lt;<a =
href=3D"mailto:cory.rank@rlcarriers.com" =
target=3D"_blank">cory.rank@rlcarriers.com</a>&gt;, Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt; =
<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Subject: =
Unresolved issue <o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><pre>--- WARNING: This message is from an outside =
source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Leeyan =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have not =
received any update form you on this.&nbsp;&nbsp; I need R&amp;L to =
resolve this matter, if you cant find my customers shipment, that =
R&amp;L&nbsp; cross proed and sent to the wrong address, I expect =
R&amp;L to reimburse my customer for his lab item they lost. Either way =
I need an IMMEDIATE SOLUTION.&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am a =
understaffed small business and don=E2=80=99t have the time to continue =
following up on this matter.&nbsp;&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Cory and/or =
Nina<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I need help =
with this matter.&nbsp; We have been very patient with this matter and =
have yet to receive any feedback and much less a resolution.&nbsp; =
Please call me first thing tomorrow morning. <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Respectfully=
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Sapas =
LLC</b><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a =
href=3D"http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZmYjlmOGI1NTc=
4OWE0NjY2Mz02MDc4RDgzNV82MjgyNV8xNjk1NV8xJiYzNWZiM2FiNmQxMTE4YmQ9MTIyMyYm=
dXJsPWh0dHBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=3D" =
target=3D"_blank">https://sapasequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_4" =
src=3D"cid:image001.jpg@01D761FE.411FF5C0"><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Leeayn Morrow &lt;<a href=3D"mailto:leeayn.morrow@rlcarriers.com" =
target=3D"_blank">leeayn.morrow@rlcarriers.com</a>&gt; <br><b>Sent:</b> =
Tuesday, April 6, 2021 4:34 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> RE: =
Follow up with &quot;cross proed&quot; issue WF8499249<o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>I am checking with the Boston terminal for an =
update on this .</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>Thank You,</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>Leeayn Morrow</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>R+L Carriers</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>Call center CSR</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>Wilmington, OH 45177</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>800-535-5589 x 1978</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>Fax 937-655-3102</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'><a href=3D"mailto:leeayn.morrow@rlcarriers.com" =
target=3D"_blank">leeayn.morrow@rlcarriers.com</a></span><o:p></o:p></p><=
p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'><a href=3D"http://www2.rlcarriers.com" =
target=3D"_blank">http://www2.rlcarriers.com</a></span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>HOW AM I DOING?&nbsp; PLEASE EMAIL <a =
href=3D"mailto:CSFEEDBACK@RLC.COM" =
target=3D"_blank">CSFEEDBACK@RLC.COM</a></span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>From:</span></=
b><span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> [<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">mailto:rcruz@sapasequipment.com</a>] <br><b>Sent:</b> =
Tuesday, April 6, 2021 4:13 PM<br><b>To:</b> Leeayn =
Morrow<br><b>Subject:</b> Follow up with &quot;cross proed&quot; issue =
WF8499249</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Courier New"'>--- WARNING: This =
message is from an outside source. ---</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Courier =
New"'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Courier =
New"'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Courier =
New"'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>Hello Leeayn</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>Per our previous conversations I am following up on =
the status of </span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:yellow'>WF8499249</span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'> which was incorrectly =E2=80=9Ccross proed=E2=80=9D =
/ shipped to wrong address.&nbsp; </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>You mentioned that a company by the name of Sun =
Logistics Carrier is responsible for picking up the equipment at the =
incorrect address and sending to the correct address which =
is:</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:#F9F9F9'>Spectrus LLC</span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0'><br><span style=3D'background:#F9F9F9'>100 Cummings Center, Suite =
414G</span><br><span style=3D'background:#F9F9F9'>Beverly, MA =
01915</span><br><span style=3D'background:#F9F9F9'>ATTN: M. =
Ziebell</span><br><span style=3D'background:#F9F9F9'>(617) 416 =
4496</span></span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>WF8499249</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>My customer cannot wait any longer as he has been =
extremely patient, and ask for an immediate resolution. =
</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>Respectfully,</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Sapas =
LLC</b><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a =
href=3D"http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiZhOGQwZWZmODU=
1MTllMzNlZj02MDZDQzBERV80NDcyNV8zNDcxXzEmJmQ1MmY3NDQwZWRmZDNlMj0xMjIzJiZ1=
cmw9aHR0cHMlM0ElMkYlMkZzYXBhc2VxdWlwbWVudCUyRWNvbSUyRg=3D=3D" =
target=3D"_blank">https://sapasequipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_5" =
src=3D"cid:image001.jpg@01D761FE.411FF5C0"><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:wh=
ite'><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0;background:white'>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div></div></div></div></div></div></div></div></div></div></bl=
ockquote></div></div></div></blockquote></div></div></div></blockquote></=
div></div></div></blockquote></div></div></div></blockquote></div></block=
quote></div></div></div></blockquote></div></blockquote></div></div></div=
></blockquote></div></div></body></html>
------=_NextPart_001_002F_01D761FE.4541B300--

------=_NextPart_000_002E_01D761FE.4541B300
Content-Type: image/jpeg;
	name="image001.jpg"
Content-Transfer-Encoding: base64
Content-ID: <image001.jpg@01D761FE.411FF5C0>
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------=_NextPart_000_002E_01D761FE.4541B300--

📁 Sid Gifari File Manager