Da

✏️ Editing: 1629384994.M738622P1184871.aristoteles.x5servers.com,S=35358,W=36197:2,S

From: <rcruz@sapasequipment.com>
To: "'Nina White'" <nina.white@rlcarriers.com>
References: <3d28a8d43d7b40b48ec83aaf6f5fd0af@rlcarriers.com>  ,<023e01d787c0$b7829d20$2687d760$@sapasequipment.com> <4e991e0e2b47494e9b4472829c6d8f72@rlcarriers.com> ,<142e01d79456$9e647140$db2d53c0$@sapasequipment.com> <ef6eab16781b464c8549418872c3cc09@rlcarriers.com>,<00be01d79509$ddcf8cd0$996ea670$@sapasequipment.com> <b22b75f06d164152959344fbccec6681@rlcarriers.com>
In-Reply-To: <b22b75f06d164152959344fbccec6681@rlcarriers.com>
Subject: RE: pro 315388125
Date: Thu, 19 Aug 2021 09:56:27 -0500
Message-ID: <00d501d7950a$67a299c0$36e7cd40$@sapasequipment.com>
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Thanks

From: Nina White <nina.white@rlcarriers.com> 
Sent: Thursday, August 19, 2021 9:55 AM
To: rcruz@sapasequipment.com
Subject: RE: pro 315388125

Perfect. Let's get this put to bed. Sorry it took so long

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 8/19/21 9:52 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: pro 315388125

--- WARNING: This message is from an outside source. ---

Hi Nina,

I believe this is what you are asking for:

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Tuesday, July 6, 2021 10:28 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: pro 315388125

Richard,

Good Morning,

After speaking with my manager, here is what we have come up with.  We
would like for you to accept the $13 from our Claims Department .  Also,
on pro 590748012 we can reduce the bill by $213 and pro 845582742 we can
reduce that bill by $213.  Which would be a total of $439 we will absorb
for the loss of your product.

Please advise if you would like to move forward.  I can't apologize enough
for the inconvenience this has caused both you and your customer.

Again, we apologize and we appreciate your business.

Kind Regards,

Nina White

R+L Carriers

Cell (281) 788-5929

Office (713) 676-0281

Nina.White@rlc.com <mailto:Nina.White@rlc.com>

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Thursday, August 19, 2021 8:04 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: pro 315388125

Richard,

Can you send me the email I sent you with the  pros.  I wrote the wrong
number down ?

Nina

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 8/18/21 12:29 PM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: pro 315388125

--- WARNING: This message is from an outside source. ---

Nina

I still haven't seen the credits.

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Thursday, August 12, 2021 1:33 PM
To: 'Nina White' <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: pro 315388125

Hi Nina,

Please let me know when credits are applied so I can monitor in our
invoice payments.  Regards

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Monday, August 2, 2021 12:15 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: RE: pro 315388125

Yes we are updating the 2 bills

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 8/2/21 12:06 PM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: pro 315388125

--- WARNING: This message is from an outside source. ---

Hi Nina,

Any update?

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Tuesday, July 27, 2021 11:33 AM
To: 'Nina White' <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: pro 315388125

Hi Nina

How will these credits be applied?

Thanks,

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com
<http://wilmail1.rlcarriers.com:32224/?dmVyPTEuMDAxJiZmZWRlOTkzNDQ1MjljODk
yNT02MTA4MjYxMF83NTEwNF8xMDA5MF8xJiY4NjJmMWRmNmU4Y2UzNmQ9MTIyMyYmdXJsPWh0d
HBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Tuesday, July 6, 2021 10:29 AM
To: 'Nina White' <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: pro 315388125

Sounds good; thanks Nina.

Richard,

Good Morning,

Please advise if you would like to move forward.  I can't apologize enough
for the inconvenience this has caused both you and your customer.

Again, we apologize and we appreciate your business.

Kind Regards,

Nina White

R+L Carriers

Cell (281) 788-5929

Office (713) 676-0281

Nina.White@rlc.com <mailto:Nina.White@rlc.com>

------=_NextPart_001_00D7_01D794E0.7ED2AC40
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	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Thanks<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White =
&lt;nina.white@rlcarriers.com&gt; <br><b>Sent:</b> Thursday, August 19, =
2021 9:55 AM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> =
RE: pro 315388125<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal>Perfect. Let's get this put to bed. Sorry it took so =
long<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone<o:p></o:p></span></p></div></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 8/19/21 9:52 AM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: pro =
315388125 <o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre><o:p>&nbsp;</o:p></pre><pre><o:p>&nbsp;</o:p></p=
re><pre><o:p>&nbsp;</o:p></pre><div><p class=3DMsoNormal>Hi Nina, =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I believe this is what you are asking =
for:<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Tuesday, July 6, 2021 10:28 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> pro 315388125<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard, =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Good Morning,<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>After =
speaking with my manager, here is what we have come up with.&nbsp; We =
would like for you to accept the <span =
style=3D'color:black;background:yellow'>$13</span> from our Claims =
Department .&nbsp; Also, on <b>pro 590748012</b> we can reduce the bill =
<span style=3D'color:black;background:yellow'>by $213</span> and <b>pro =
845582742</b> we can reduce that bill <span =
style=3D'color:black;background:yellow'>by $213</span>.&nbsp; Which =
would be a total <span style=3D'color:black;background:yellow'>of =
$439</span> we will absorb for the loss of your =
product.<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Please advise if you would like to move forward.&nbsp; =
I can&#8217;t apologize enough for the inconvenience this has caused =
both you and your customer.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Again, we =
apologize and we appreciate your business. <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Kind =
Regards,<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Nina White<o:p></o:p></p><p class=3DMsoNormal>R+L =
Carriers<o:p></o:p></p><p class=3DMsoNormal>Cell (281) =
788-5929<o:p></o:p></p><p class=3DMsoNormal>Office (713) =
676-0281<o:p></o:p></p><p class=3DMsoNormal><a =
href=3D"mailto:Nina.White@rlc.com">Nina.White@rlc.com</a><o:p></o:p></p><=
p class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Thursday, August 19, 2021 8:04 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: pro 315388125<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Richard,<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Can you send me the email I sent you with the&nbsp; =
pros.&nbsp; I wrote the wrong number down ?<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Nina<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 8/18/21 12:29 PM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: pro =
315388125 <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p =
class=3DMsoNormal>Nina<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>I still =
haven&#8217;t seen the credits.&nbsp;&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Thursday, August 12, 2021 1:33 PM<br><b>To:</b> 'Nina =
White' &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: pro 315388125<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Hi Nina, =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Please let me know when credits are applied so I can =
monitor in our invoice payments.&nbsp; Regards<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Monday, August 2, 2021 12:15 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: pro 315388125<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal>Yes we =
are updating the 2 bills&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 8/2/21 12:06 PM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: pro =
315388125 <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><div><p class=3DMsoNormal>Hi Nina, =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Any update?&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Tuesday, July 27, 2021 11:33 AM<br><b>To:</b> 'Nina =
White' &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: pro 315388125<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Hi =
Nina<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>How will these credits be applied?&nbsp;&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Thanks, <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal><b>Sapas LLC</b><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt'>11511 Gaston =
Road&nbsp; Suite A-106</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal><a =
href=3D"http://wilmail1.rlcarriers.com:32224/?dmVyPTEuMDAxJiZmZWRlOTkzNDQ=
1MjljODkyNT02MTA4MjYxMF83NTEwNF8xMDA5MF8xJiY4NjJmMWRmNmU4Y2UzNmQ9MTIyMyYm=
dXJsPWh0dHBzJTNBJTJGJTJGc2FwYXNlcXVpcG1lbnQlMkVjb20lMkY=3D">https://sapas=
equipment.com</a><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_1" =
src=3D"cid:image001.jpg@01D794E0.79D66D80"><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Tuesday, July 6, 2021 10:29 AM<br><b>To:</b> 'Nina =
White' &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: pro 315388125<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Sounds good; =
thanks Nina. <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Tuesday, July 6, 2021 10:28 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> pro 315388125<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard, =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Good Morning,<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>After =
speaking with my manager, here is what we have come up with.&nbsp; We =
would like for you to accept the <span =
style=3D'color:black;background:yellow'>$13</span> from our Claims =
Department .&nbsp; Also, on <b>pro 590748012</b> we can reduce the bill =
<span style=3D'color:black;background:yellow'>by $213</span> and <b>pro =
845582742</b> we can reduce that bill <span =
style=3D'color:black;background:yellow'>by $213</span>.&nbsp; Which =
would be a total <span style=3D'color:black;background:yellow'>of =
$439</span> we will absorb for the loss of your =
product.<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Please advise if you would like to move forward.&nbsp; =
I can&#8217;t apologize enough for the inconvenience this has caused =
both you and your customer.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Again, we =
apologize and we appreciate your business. <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Kind =
Regards,<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Nina White<o:p></o:p></p><p class=3DMsoNormal>R+L =
Carriers<o:p></o:p></p><p class=3DMsoNormal>Cell (281) =
788-5929<o:p></o:p></p><p class=3DMsoNormal>Office (713) =
676-0281<o:p></o:p></p><p class=3DMsoNormal><a =
href=3D"mailto:Nina.White@rlc.com">Nina.White@rlc.com</a><o:p></o:p></p><=
p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div></div></div></div></div></di=
v></div></body></html>
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