Da

✏️ Editing: 1632760863.M268068P2181654.aristoteles.x5servers.com,S=16545,W=16925:2,S

From: <rcruz@sapasequipment.com>
To: "'Randy Saldivar'" <support@georgia.swagelok.solutions>
Cc: <technical.support@georgia.swagelok.com>
References: <01be01d7b3b9$b262cca0$172865e0$@sapasequipment.com> <6151f17145ab2_1e12ac5033e96c4727478f3.sidekiq-frequent-fd-poduseast1-main2-green-7669ddd8bd-hs4h6@email.freshdesk.com>
In-Reply-To: <6151f17145ab2_1e12ac5033e96c4727478f3.sidekiq-frequent-fd-poduseast1-main2-green-7669ddd8bd-hs4h6@email.freshdesk.com>
Subject: RE: [External] Please help identify_55540
Date: Mon, 27 Sep 2021 11:40:56 -0500
Message-ID: <01fa01d7b3be$759cafc0$60d60f40$@sapasequipment.com>
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Thanks Randy!

From: Randy Saldivar <support@georgia.swagelok.solutions>
Sent: Monday, September 27, 2021 11:30 AM
To: rcruz@sapasequipment.com
Cc: technical.support@georgia.swagelok.com
Subject: Re: [External] Please help identify_55540

Richard I am not sure what the device is but the valve and fittings are 
Swagelok for sure. The valve is a SS-43GS4, SS-400-3-4TFT and the fitting at 
the bottom of  the device looks to be a SS-400-7-4 but hard to tell in the 
picture. If you need further help please contact your local Swagelok dealer.

https://westhouston.swagelok.com/en/about-us/Location_and_Hours

Swagelok West Houston

Phone 
<https://www.google.com/search?client=firefox-b-1-d&q=swagelok+west+houston+phone&ludocid=12141169056107911729&sa=X&ved=2ahUKEwjJnu72x5_zAhVoRzABHTHjDeYQ6BN6BAg6EAI> 
: (281) 531-5855 
<https://www.google.com/search?q=swagelok+Katy%2C+TX++77494+USA&client=firefox-b-1-d&ei=ne9RYZ6hIZ2QwbkPzNG38Ak&oq=swagelok+Katy%2C+TX++77494+USA&gs_lcp=Cgdnd3Mtd2l6EANKBAhBGABQ-xlY8SNggSZoAHACeACAAVyIAYIGkgEBOZgBAKABAcABAQ&sclient=gws-wiz&ved=0ahUKEwje4_bzx5_zAhUdSDABHczoDZ4Q4dUDCA4&uact=5>

Thank You,

Randy Saldivar
Custom Solution, Technical Service & Support
678-624-0949
Swagelok Georgia | Jacksonville | South Carolina

On Mon, 27 Sep at 12:07 PM , Rcruz <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Good day,

I called your tech support and was told you were tied up. I am sending the 
following pics to ask her help identifying part number and description of 
this part.

Thanks,

Richard

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com <https://sapasequipment.com/>

<https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDMyNTc2NTUwMjUsImRvbWFpbiI6InN3YWdlbG9rZ2VvcmdpYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6OTI4NDM2fQ.M_D2Eku3MxmF_pgMlRXoH6tLxSmiGWxX8-5y0Z1-mPM>

_____

How would you rate the overall satisfaction provided by our team?

<https://swagelokgeorgia.freshdesk.com/support/custom_surveys/e66f5caf8d927da121291edeaf7b9e41/extremely_happy/new> 
Extremely satisfied

<https://swagelokgeorgia.freshdesk.com/support/custom_surveys/e66f5caf8d927da121291edeaf7b9e41/neutral/new> 
Neither satisfied nor dissatisfied

<https://swagelokgeorgia.freshdesk.com/support/custom_surveys/e66f5caf8d927da121291edeaf7b9e41/extremely_unhappy/new> 
Extremely dissatisfied

55540:928436

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name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Thanks Randy!=C2=A0 =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Randy Saldivar =
&lt;support@georgia.swagelok.solutions&gt; <br><b>Sent:</b> Monday, =
September 27, 2021 11:30 AM<br><b>To:</b> =
rcruz@sapasequipment.com<br><b>Cc:</b> =
technical.support@georgia.swagelok.com<br><b>Subject:</b> Re: [External] =
Please help identify_55540<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif'>=E2=80=8BRi=
chard I am not sure what the device is but the valve and fittings are =
Swagelok for sure. The valve is a SS-43GS4, SS-400-3-4TFT and the =
fitting at the bottom of &nbsp;the device looks to be a SS-400-7-4 but =
hard to tell in the picture. If you need further help please contact =
your local Swagelok dealer.</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
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span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif'>=E2=80=8B<a=
 =
href=3D"https://westhouston.swagelok.com/en/about-us/Location_and_Hours">=
https://westhouston.swagelok.com/en/about-us/Location_and_Hours</a></span=
><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><h2><span =
style=3D'font-family:"Segoe UI",sans-serif'>Swagelok West =
Houston<o:p></o:p></span></h2><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a =
href=3D"https://www.google.com/search?client=3Dfirefox-b-1-d&amp;q=3Dswag=
elok+west+houston+phone&amp;ludocid=3D12141169056107911729&amp;sa=3DX&amp=
;ved=3D2ahUKEwjJnu72x5_zAhVoRzABHTHjDeYQ6BN6BAg6EAI">Phone</a>: <a =
href=3D"https://www.google.com/search?q=3Dswagelok+Katy%2C+TX++77494+USA&=
amp;client=3Dfirefox-b-1-d&amp;ei=3Dne9RYZ6hIZ2QwbkPzNG38Ak&amp;oq=3Dswag=
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UKEwje4_bzx5_zAhUdSDABHczoDZ4Q4dUDCA4&amp;uact=3D5">(281) =
531-5855</a>&nbsp;<o:p></o:p></span></p></div><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
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class=3DMsoNormalTable border=3D0 cellpadding=3D0 width=3D697 =
style=3D'width:522.75pt'><tr><td width=3D158 =
style=3D'width:118.25pt;padding:0in 7.5pt 0in 0in'><p =
class=3DMsoNormal>Thank You,<o:p></o:p></p></td><td width=3D193 =
style=3D'width:145.0pt;padding:0in 7.5pt 0in 0in'></td><td width=3D259 =
style=3D'width:194.25pt;padding:0in 0in 0in 0in'></td></tr></table><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;display:none'><o:p>&nbsp;</o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellpadding=3D0 width=3D760 =
style=3D'width:570.0pt'><tr><td width=3D158 =
style=3D'width:118.25pt;padding:0in 0in 0in 0in'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Randy Saldivar<br>Custom Solution, =
Technical Service &amp; Support<br>678-624-0949<br>Swagelok Georgia | =
Jacksonville | South Carolina<o:p></o:p></p></td><td width=3D193 =
style=3D'width:145.0pt;padding:0in 7.5pt 0in 0in'></td><td width=3D259 =
style=3D'width:194.25pt;padding:0in 0in 0in =
0in'></td></tr></table></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>On Mon, 27 Sep at 12:07 PM </span><span =
class=3Dseparator><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>, Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </span><o:p></o:p></span></p><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Good day, </span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>I called your tech support and was told you were tied =
up. I am sending the following pics to ask her help identifying part =
number and description of this part.&nbsp; =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Thanks, <o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Richard<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Richard Cruz<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt;font-family:"Segoe =
UI",sans-serif'>Owner </span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><b><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Sapas LLC</span></b><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt;font-family:"Segoe =
UI",sans-serif'>11511 Gaston Road&nbsp; Suite A-106</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt;font-family:"Segoe =
UI",sans-serif'>Katy, TX&nbsp; 77494 USA</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt;font-family:"Segoe =
UI",sans-serif'>713-502-3780</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><a =
href=3D"https://sapasequipment.com/">https://sapasequipment.com</a><o:p><=
/o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><img border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"_x0000_i1027" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
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style=3D'font-size:10.5pt;font-family:"Segoe =
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class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></blockquote></di=
v></div><div><div><div class=3DMsoNormal align=3Dcenter =
style=3D'margin-top:15.0pt;text-align:center'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif'><hr =
size=3D0 width=3D"100%" align=3Dcenter></span></div><p><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333'>H=
ow would you rate the overall satisfaction provided by our =
team?<o:p></o:p></span></b></p><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0><tr style=3D'height:6.0pt'><td =
width=3D"14%" style=3D'width:14.28%;border:none;border-right:solid white =
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1.5pt;background:#F1DB16;padding:0in 0in 0in 0in;height:6.0pt'></td><td =
width=3D"14%" style=3D'width:14.28%;border:none;border-right:solid white =
1.5pt;background:#E7340F;padding:0in 0in 0in =
0in;height:6.0pt'></td></tr><tr><td width=3D"14%" =
style=3D'width:14.28%;border:none;border-right:solid white =
1.5pt;background:#E6EFDD;padding:12.0pt 0in 12.0pt 0in'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:black'><a =
href=3D"https://swagelokgeorgia.freshdesk.com/support/custom_surveys/e66f=
5caf8d927da121291edeaf7b9e41/extremely_happy/new" =
target=3D"_blank"><span style=3D'text-decoration:none'>Extremely =
satisfied</span></a> </span><o:p></o:p></p></td><td width=3D"14%" =
style=3D'width:14.28%;border:none;border-right:solid white =
1.5pt;background:#FDFAE2;padding:12.0pt 0in 12.0pt 0in'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:black'><a =
href=3D"https://swagelokgeorgia.freshdesk.com/support/custom_surveys/e66f=
5caf8d927da121291edeaf7b9e41/neutral/new" target=3D"_blank"><span =
style=3D'text-decoration:none'>Neither satisfied nor =
dissatisfied</span></a> </span><o:p></o:p></p></td><td width=3D"14%" =
style=3D'width:14.28%;border:none;border-right:solid white =
1.5pt;background:#FCE3E0;padding:12.0pt 0in 12.0pt 0in'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:black'><a =
href=3D"https://swagelokgeorgia.freshdesk.com/support/custom_surveys/e66f=
5caf8d927da121291edeaf7b9e41/extremely_unhappy/new" =
target=3D"_blank"><span style=3D'text-decoration:none'>Extremely =
dissatisfied</span></a> =
</span><o:p></o:p></p></td></tr></table></div></div><p =
class=3DMsoNormal><span =
style=3D'font-size:1.0pt;font-family:"fdtktid",serif;color:white'>55540:9=
28436</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> <o:p></o:p></span></p></div></div></body></html>
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