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✏️ Editing: 1633624418.M927499P1475156.aristoteles.x5servers.com,S=174365,W=177478:2,S

From: <rcruz@sapasequipment.com>
To: "'Rhy Norton'" <rhy@dynamicdnalabs.com>
References: <A8C710DB-B737-4242-8AC2-B137E0EEA3C8@mrcbiohq.com> <011401d7b56f$773d43a0$65b7cae0$@sapasequipment.com> <CAHW-nTkY4FhiL_y1q5aP-amEMi-iB4XUEJXs9OEHVd9uSRcKHg@mail.gmail.com> <000101d7b573$0c78f880$256ae980$@sapasequipment.com> <CAHW-nTkQ3=Jbh64+pTutHk_7ajDzvT6wq_ONod5E_yQHYGqECw@mail.gmail.com> <016301d7b631$c3aff3a0$4b0fdae0$@sapasequipment.com> <CAHW-nTmXVAVPoDJ2nJABv-d=Z21hrafbOFycAutbF=-=wnJkow@mail.gmail.com> <021a01d7b71b$018cbe80$04a63b80$@sapasequipment.com> <CAHW-nTmFxfYg2uyB5sDbZU2P95_00ESroURQkrupMNSMPqB4dA@mail.gmail.com> <02b801d7b926$39a37b30$acea7190$@sapasequipment.com> <CAHW-nT=t2AO_5EbiP+WOfRLBpQyW9qX1WH4M=WYOf10hwCy7+A@mail.gmail.com> <03ea01d7b931$8044fd60$80cef820$@sapasequipment.com> <CAHW-nTmAWZGL7CT=kFiPkWwL80MGF93GJye-W6rXYEeAT_mF2w@mail.gmail.com> <04e801d7b962$dd21ea80$9765bf80$@sapasequipment.com> <CAHW-nT=HB3dJZaYT=EvmLK7pOQzNuGkLiwX27wezWfiM7qgBXA@mail.gmail.com> <CAHW-nTkLU8LnFHjpAwEvuFrUbhOo2-pS899kpba-K7eLvB2tWQ@mail.gmail.com> <CAHW-nT=MzjHDZT2bJJTXsd1
	naBTG8Xc6H45cx6s9Nj=nF=mkDA@mail.gmail.com> <02b301d7bb98$609a0a50$21ce1ef0$@sapasequipment.com> <CAHW-nTmCu1NHK=3pBas5TvZjqEwUVXhPQJsu+7S+oBLtNnFjxg@mail.gmail.com>
In-Reply-To: <CAHW-nTmCu1NHK=3pBas5TvZjqEwUVXhPQJsu+7S+oBLtNnFjxg@mail.gmail.com>
Subject: RE: Midmark Autoclave
Date: Thu, 7 Oct 2021 11:33:32 -0500
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Wow….they confirmed your exact address but obviously the driver didn’t 
bother to go further…..

From: Rhy Norton <rhy@dynamicdnalabs.com>
Sent: Thursday, October 7, 2021 11:30 AM
To: rcruz@sapasequipment.com
Subject: Re: Midmark Autoclave

Oh lord... I have never seen a delivery person just park it in front like 
that.  That is one of the main entrances to an enormous four-story building 
that is home to several different companies...  Let me do some digging.

On Thu, Oct 7, 2021 at 11:28 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, October 7, 2021 11:23 AM
To: 'Rhy Norton' <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Subject: RE: Midmark Autoclave

So I am on the phone with them now; they say it was left at the front door 
and are sending me a pic.

From: Rhy Norton <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Sent: Thursday, October 7, 2021 11:20 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Midmark Autoclave

Oh no!  I will do some looking around here.  We share our building with 
several other companies, so it might have been delivered to the incorrect 
address.

On Thu, Oct 7, 2021 at 11:12 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

So their tracking says it was delivered Monday, 4th at 8:14am.  I am on hold 
now with their customer service.

From: Rhy Norton <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Sent: Thursday, October 7, 2021 11:01 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Midmark Autoclave

Hey Rich,

I am getting a little curious as to this container.  Is there anyway for you 
to check the shipment's progress?

Thanks,

Rhy

On Tue, Oct 5, 2021 at 8:10 AM Rhy Norton <rhy@dynamicdnalabs.com 
<mailto:rhy@dynamicdnalabs.com> > wrote:

We did not receive it yesterday.  I will let you know when it arrives.

Thanks,

Rhy

On Mon, Oct 4, 2021 at 4:00 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Thanks Rhy.   Did you receive the “container”?

From: Rhy Norton <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Sent: Monday, October 4, 2021 3:31 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Midmark Autoclave

Hey Rich,

I received the check today.  Attached to this email is a receipt for your 
records.

Thanks,

Rhy

On Mon, Oct 4, 2021 at 10:07 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Thanks!   BTW, you should be receiving container today. Rich

From: Rhy Norton <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Sent: Monday, October 4, 2021 9:04 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Midmark Autoclave

No need for that!  I have several young men here that will easily be able to 
manage it.  I'll let you know when we get it ready to send.

Thanks,

Rhy

On Mon, Oct 4, 2021 at 8:46 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Yes sir, exactly.   If I need to pay anyone at your office to place 
autoclave in the “trunk” I would be more than glad to do so.   Once it is 
ready, I will email you a prepaid Fedex Label and have driver pick it up. 
Is this ok?

From: Rhy Norton <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Sent: Sunday, October 3, 2021 9:46 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Midmark Autoclave

Hi Rich,

My apologies for not getting back to you on Friday.  I don't think this will 
be a problem.  Just to confirm, you are sending us a suitable box for the 
autoclave and a shipping label and we are to send it out via  a carrier such 
as FedEx or UPS?

Thanks,

Rhy

On Fri, Oct 1, 2021 at 6:21 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hello Rhy

Whether someone there can place in a “trunk with wheel” or if I need to hire 
someone to do so( which is fine)  I went ahead and shipped out the trunk to 
your attention via Home Depot Delivery.  It should arrive by Monday which 
means we can probably have the autoclave shipped out as soon as Tuesday of 
next week.   Will this work?

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, October 1, 2021 12:58 PM
To: 'Rhy Norton' <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Subject: RE: Midmark Autoclave

Hi Rhy

So let me offer you this “out of the box”  consideration:   What if I ship 
you a container( large thermos);you could place it in there and I send you a 
shipping label?   This is just an option to avoid sending a pallet and 
shipping freight.  The item weighs 73lbs and measures 23x18x18 and is light 
enough to go on regular carrier.   If this not an option I TOTALLY 
UNDERSTAND; we can then go through the normal protocol of packer and 
shipper.

Appreciate the consideration,

Rich

From: Rhy Norton <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Sent: Thursday, September 30, 2021 3:12 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Midmark Autoclave

No problem, thanks!

On Thu, Sep 30, 2021 at 2:31 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

…sorry, included copy of check.

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, September 30, 2021 2:30 PM
To: 'Rhy Norton' <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Subject: RE: Midmark Autoclave

Hi Rhy

Pleas find copy of check going out in todays mail.

Thanks,

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

<https://sapasequipment.com/> https://sapasequipment.com

From: Rhy Norton <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Sent: Wednesday, September 29, 2021 4:40 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Midmark Autoclave

Hi Rich,

Please make the check out to Dynamic DNA Laboratories.  The physical address 
is:

Dynamic DNA Laboratories

2144 E. Republic Rd., Suite B204

Springfield, MO 65804

We are a fairly small operation and don't have regular access to pallets. 
That being said, I will do my best to keep an eye open for you.  There are 
other businesses in the area that also occasionally receive them.  I was 
thinking in the worst case scenario we get a couple of guys on it, it weighs 
about 130 lbs.

We have had on and off problems with this unit and have had it repaired 
several times.  The last straw for me was an error code "C232" which was 
described as a timeout during the fill mode, then it started popping the 
GFCI.  I can tell you that several components were replaced on it, including 
the control board, a few valves, and a PM kit.

If I had more time I would try to troubleshoot it on my own, but we are a 
Covid testing lab that is managing to stay very busy.  At this point the 
easiest solution for us was to replace it.

Please let me know if you need any additional information.

Kind regards,

Rhy

On Wed, Sep 29, 2021 at 3:46 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Rhy,

Thanks for the information. So I will send you a company check today; to 
whom should I make it out to?  Can please provide physical address?   I will 
begin working on getting packers and shipping scheduled asap based on the 
schedule you provided.

The packers will bring all the necessary packing materials other than a 
pallet.  Would you have a pallet to spare?   Also, can you tell me what the 
unit does “not” do?   We will try to refurbish and any information would be 
appreciated.

Thanks again and further details forthcoming

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

<https://sapasequipment.com/> https://sapasequipment.com

From: Rhy Norton <rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com> >
Sent: Wednesday, September 29, 2021 3:31 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Lori Kaplan <lkaplan@mrcbiohq.com <mailto:lkaplan@mrcbiohq.com> >
Subject: Re: Midmark Autoclave

Hi Rich,

No problem, I'm glad this sounds like a win for both of us.  A check would 
be just fine when you come to pick up the unit.  We are open Monday through 
Friday from 8am to 4pm.  I would like to have it gone sooner than later, but 
there is no real hurry.  Please let me know when you might be by or if you 
need any additional information.

Kind regards,

Rhy

On Wed, Sep 29, 2021 at 3:20 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hello Rhy

Thanks for allowing us to assume your surplus lab equipment. It is my 
understanding from Lori that we owe you $50; please tell us how you would 
like to be paid(i.e. company check, Paypal, Venmo, Zelle etc).  We can 
schedule packing and pick up at your convenience.  Please let us know if you 
have any days/dates in mind.

Thanks again!
Rich

Richard Cruz
Owner
Sapas LLC
11511 Gaston Road  Suite A-106
Katy, TX  77494 USA
713-502-3780
https://sapasequipment.com

-----Original Message-----
From: Lori Kaplan <lkaplan@mrcbiohq.com <mailto:lkaplan@mrcbiohq.com> >
Sent: Wednesday, September 29, 2021 3:15 PM
To: rhy@dynamicdnalabs.com <mailto:rhy@dynamicdnalabs.com>
Cc: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Midmark Autoclave

Hi Rhy,
Rich from Sapas Equipment is cc’d on this email. He’s going to contact you 
and work with you directly. He will pay you $50 and pick up the autoclave.
Thank you.
Lori