Da

✏️ Editing: 1637695727.M35482P49958.aristoteles.x5servers.com,S=45349,W=46388:2,S

From: <rcruz@sapasequipment.com>
To: "'Nina White'" <nina.white@rlcarriers.com>
References: <6d64f3f9ad214b7b859379b86ae95ca9@rlcarriers.com> <9738d0b72ee744b699a6aec99bef8f0c@rlcarriers.com> <015b01d7dd6d$2a887a40$7f996ec0$@sapasequipment.com> <a93d8a1f0d244921ad62724024b02349@rlcarriers.com> <025701d7dd9b$8b5ee380$a21caa80$@sapasequipment.com> <09a603269a4448e3bed4d8da5d101a3a@rlcarriers.com>,<217b89e0908144be98be3a4029fafdef@rlcarriers.com> <0334dc3c2f0046358204908bedbb9bd6@rlcarriers.com>,<070f01d7e098$6d8a4cf0$489ee6d0$@sapasequipment.com> <afbb61f32a2741f6a0d592401bf9a61a@rlcarriers.com>
In-Reply-To: <afbb61f32a2741f6a0d592401bf9a61a@rlcarriers.com>
Subject: RE: PRO#456953769
Date: Tue, 23 Nov 2021 13:28:41 -0600
Message-ID: <07b001d7e0a0$56b63590$0422a0b0$@sapasequipment.com>
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You are very empathetic but unfortunately when the  shi..hits the fan, R&L
finds every "excuse" why they cant support me.  I lost a customer with the
damaged incubator and this was the last straw.   I see NO INTEREST from
R&L in partnering.

From: Nina White <nina.white@rlcarriers.com> 
Sent: Tuesday, November 23, 2021 1:25 PM
To: rcruz@sapasequipment.com
Subject: RE: PRO#456953769

Richard,

I agree 100%.  Let me get with my director to have the receiver charged
waived

Nina White

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 11/23/21 12:32 PM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: PRO#456953769

--- WARNING: This message is from an outside source. ---

Nina,

I must say I am getting very discouraged with R&L's treatment of my
account.  I think I do enough business with you to be treated more as a
"client" and less as a trans-actual order giver.   Getting tired of having
to plead my case all the time.

I am looking for a partner as my business keeps growing; not sure what to
think of R&L anymore.

Respectfully

PS- I got a call from Alex( the redelivery you are trying to charge me
for) who told me he couldn't believe R&L was trying to recharge for
delivery...rather embarrassing

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Tuesday, November 23, 2021 10:49 AM
To: Brooke Melton <brooke.melton@rlcarriers.com
<mailto:brooke.melton@rlcarriers.com> >; 'rcruz@sapasequipment.com'
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Subject: RE: PRO#456953769

Richard,

Please advise

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: Brooke Melton <brooke.melton@rlcarriers.com
<mailto:brooke.melton@rlcarriers.com> >

Date: 11/23/21 10:16 AM (GMT-06:00)

To: "'rcruz@sapasequipment.com'" <rcruz@sapasequipment.com
<mailto:rcruz@sapasequipment.com> >

Cc: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: PRO#456953769

Good morning,

Please advise, storage will begin Monday 11/29.

Thank you

Brooke Melton

R&L Customer Service

8425 Epicenter Blvd

Lakeland,FL,33809

800-940-7811

863-984-4888 Fax

How Am I Doing? Pls Email csfeedback@rlc.com

From: Brooke Melton 
Sent: Monday, November 22, 2021 8:45 AM
To: 'rcruz@sapasequipment.com' <rcruz@sapasequipment.com
<mailto:rcruz@sapasequipment.com> >
Cc: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: PRO#456953769

Good morning,

The address we were given is a residential address, please confirm the
address with your customer and confirm if we are redelivering to the same
address or sending it to another location.

Thank you

Brooke Melton

R&L Customer Service

8425 Epicenter Blvd

Lakeland,FL,33809

800-940-7811

863-984-4888 Fax

How Am I Doing? Pls Email csfeedback@rlc.com

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Friday, November 19, 2021 6:17 PM
To: Brooke Melton <brooke.melton@rlcarriers.com
<mailto:brooke.melton@rlcarriers.com> >
Cc: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: PRO#456953769

--- WARNING: This message is from an outside source. ---

I just spoke to the owner of the business who will contact you.  PLEASE DO
NOT RETURN ITEM; CUSTOMER IS WAITING FOR THIS UNIT.

Thanks and contact me if you don't hear from him.

Thanks,

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

<http://wilmail1.rlcarriers.com:32224/?dmVyPTEuMDAxJiY2Y2YwZmVkMmQ5Yjc4Yzg
0OT02MTk4MzA2OF82MzU0XzQ2ODBfMSYmMDAzMmM2YTJhNjdjN2NhPTEyMjMmJnVybD1odHRwc
yUzQSUyRiUyRnNhcGFzZXF1aXBtZW50JTJFY29tJTJG> https://sapasequipment.com

From: Brooke Melton <brooke.melton@rlcarriers.com
<mailto:brooke.melton@rlcarriers.com> > 
Sent: Friday, November 19, 2021 11:46 AM
To: 'rcruz@sapasequipment.com' <rcruz@sapasequipment.com
<mailto:rcruz@sapasequipment.com> >
Cc: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: PRO#456953769

Thank you

Brooke Melton

R&L Customer Service

8425 Epicenter Blvd

Lakeland,FL,33809

800-940-7811

863-984-4888 Fax

How Am I Doing? Pls Email csfeedback@rlc.com

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Friday, November 19, 2021 12:45 PM
To: Brooke Melton <brooke.melton@rlcarriers.com
<mailto:brooke.melton@rlcarriers.com> >
Cc: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: PRO#456953769

--- WARNING: This message is from an outside source. ---

Hi Brooke

I will contact my customer this afternoon and get back to you.  Thanks,
Richard

From: Brooke Melton <brooke.melton@rlcarriers.com
<mailto:brooke.melton@rlcarriers.com> > 
Sent: Friday, November 19, 2021 11:37 AM
To: 'rcruz@sapasequipment.com' <rcruz@sapasequipment.com
<mailto:rcruz@sapasequipment.com> >
Subject: RE: PRO#456953769

Good afternoon,

Please advise if someone is working on this order.

Thank you

Brooke Melton

R&L Customer Service

8425 Epicenter Blvd

Lakeland,FL,33809

800-940-7811

863-984-4888 Fax

How Am I Doing? Pls Email csfeedback@rlc.com

From: Brooke Melton 
Sent: Thursday, November 18, 2021 12:10 PM
To: 'rcruz@sapasequipment.com' <rcruz@sapasequipment.com
<mailto:rcruz@sapasequipment.com> >
Subject: PRO#456953769

Good afternoon,

We attempted to deliver this order and no one was home and the neighbor
advised they think the consignee moved. We do not have a good number for
the customer to confirm. Please advise.

Thank you

Brooke Melton

R&L Customer Service

8425 Epicenter Blvd

Lakeland,FL,33809

800-940-7811

863-984-4888 Fax

How Am I Doing? Pls Email csfeedback@rlc.com

------=_NextPart_001_07B2_01D7E06E.0C231890
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	charset="us-ascii"
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>You are very empathetic but =
unfortunately when the&nbsp; shi&#8230;.hits the fan, R&amp;L finds =
every &#8220;excuse&#8221; why they cant support me.&nbsp; I lost a =
customer with the damaged incubator and this was the last =
straw.&nbsp;&nbsp; I see NO INTEREST from R&amp;L in =
partnering.&nbsp;&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White =
&lt;nina.white@rlcarriers.com&gt; <br><b>Sent:</b> Tuesday, November 23, =
2021 1:25 PM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> =
RE: PRO#456953769<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal>Richard,<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>I =
agree 100%.&nbsp; Let me get with my director to have the receiver =
charged waived<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Nina White&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone<o:p></o:p></span></p></div></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 11/23/21 12:32 PM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
PRO#456953769 <o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre><o:p>&nbsp;</o:p></pre><pre><o:p>&nbsp;</o:p></p=
re><pre><o:p>&nbsp;</o:p></pre><div><p class=3DMsoNormal>Nina,&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I must say I am getting very discouraged with =
R&amp;L&#8217;s treatment of my account.&nbsp; I think I do enough =
business with you to be treated more as a &#8220;client&#8221; and less =
as a trans-actual order giver.&nbsp; &nbsp;Getting tired of having to =
plead my case all the time.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>I am looking =
for a partner as my business keeps growing; not sure what to think of =
R&amp;L anymore.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Respectfully<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>PS- I got a =
call from Alex( the redelivery you are trying to charge me for) who told =
me he couldn&#8217;t believe R&amp;L was trying to recharge for =
delivery&#8230;..rather embarrassing <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Tuesday, November 23, 2021 10:49 AM<br><b>To:</b> =
Brooke Melton &lt;<a =
href=3D"mailto:brooke.melton@rlcarriers.com">brooke.melton@rlcarriers.com=
</a>&gt;; 'rcruz@sapasequipment.com' &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> RE: PRO#456953769<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Richard,<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Please advise&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Sent from my Verizon, Samsung =
Galaxy smartphone</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: Brooke =
Melton &lt;<a =
href=3D"mailto:brooke.melton@rlcarriers.com">brooke.melton@rlcarriers.com=
</a>&gt; <o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 11/23/21 =
10:16 AM (GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: =
&quot;'rcruz@sapasequipment.com'&quot; &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <o:p></o:p></p></div><div><p class=3DMsoNormal>Cc: Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
PRO#456953769 <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Good morning,</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Please advise, storage will begin Monday =
11/29.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Thank you</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><div><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Brooke Melton</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>R&amp;L Customer =
Service</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>8425 Epicenter =
Blvd</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Lakeland,FL,33809</span><o:p></o:p></p><p=
 class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>800-940-7811 </span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>863-984-4888 Fax</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>How Am I Doing? Pls Email <a =
href=3D"csfeedback@rlc.com"><span =
style=3D'color:#29A56A'>csfeedback@rlc.com</span></a></span><o:p></o:p></=
p></div><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Brooke Melton =
<br><b>Sent:</b> Monday, November 22, 2021 8:45 AM<br><b>To:</b> =
'rcruz@sapasequipment.com' &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Cc:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: PRO#456953769<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Good morning,</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>The address we were given is a =
residential address, please confirm the address with your customer and =
confirm if we are redelivering to the same address or sending it to =
another location.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Thank you</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><div><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Brooke Melton</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>R&amp;L Customer =
Service</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>8425 Epicenter =
Blvd</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Lakeland,FL,33809</span><o:p></o:p></p><p=
 class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>800-940-7811 </span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>863-984-4888 Fax</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>How Am I Doing? Pls Email <a =
href=3D"csfeedback@rlc.com"><span =
style=3D'color:#29A56A'>csfeedback@rlc.com</span></a></span><o:p></o:p></=
p></div><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Friday, November 19, 2021 6:17 PM<br><b>To:</b> Brooke =
Melton &lt;<a =
href=3D"mailto:brooke.melton@rlcarriers.com">brooke.melton@rlcarriers.com=
</a>&gt;<br><b>Cc:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: PRO#456953769<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><pre>--- WARNING: This message is =
from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><p class=3DMsoNormal>I just spoke to the =
owner of the business who will contact you.&nbsp; <span =
style=3D'color:black;background:yellow'>PLEASE DO NOT RETURN ITEM; =
CUSTOMER IS WAITING FOR THIS UNIT.</span>&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Thanks and =
contact me if you don&#8217;t hear from him.&nbsp;&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Thanks,<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Owner </span><o:p></o:p></p><p =
class=3DMsoNormal><b>Sapas LLC</b><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:8.0pt'>11511 Gaston =
Road&nbsp; Suite A-106</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3DMsoNormal><a =
href=3D"http://wilmail1.rlcarriers.com:32224/?dmVyPTEuMDAxJiY2Y2YwZmVkMmQ=
5Yjc4Yzg0OT02MTk4MzA2OF82MzU0XzQ2ODBfMSYmMDAzMmM2YTJhNjdjN2NhPTEyMjMmJnVy=
bD1odHRwcyUzQSUyRiUyRnNhcGFzZXF1aXBtZW50JTJFY29tJTJG"><span =
style=3D'color:#0563C1'>https://sapasequipment.com</span></a><o:p></o:p><=
/p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"Picture_x0020_1" =
src=3D"cid:image001.jpg@01D7E06E.076BF920"><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Brooke Melton &lt;<a =
href=3D"mailto:brooke.melton@rlcarriers.com">brooke.melton@rlcarriers.com=
</a>&gt; <br><b>Sent:</b> Friday, November 19, 2021 11:46 =
AM<br><b>To:</b> 'rcruz@sapasequipment.com' &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Cc:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: PRO#456953769<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Thank you</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><div><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Brooke Melton</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>R&amp;L Customer =
Service</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>8425 Epicenter =
Blvd</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Lakeland,FL,33809</span><o:p></o:p></p><p=
 class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>800-940-7811 </span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>863-984-4888 Fax</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>How Am I Doing? Pls Email <a =
href=3D"csfeedback@rlc.com"><span =
style=3D'color:#29A56A'>csfeedback@rlc.com</span></a></span><o:p></o:p></=
p></div><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Friday, November 19, 2021 12:45 PM<br><b>To:</b> =
Brooke Melton &lt;<a =
href=3D"mailto:brooke.melton@rlcarriers.com">brooke.melton@rlcarriers.com=
</a>&gt;<br><b>Cc:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: PRO#456953769<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><pre>--- WARNING: This message is =
from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Hi =
Brooke<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I will contact my customer this afternoon and get back =
to you.&nbsp; Thanks, Richard<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Brooke Melton &lt;<a =
href=3D"mailto:brooke.melton@rlcarriers.com">brooke.melton@rlcarriers.com=
</a>&gt; <br><b>Sent:</b> Friday, November 19, 2021 11:37 =
AM<br><b>To:</b> 'rcruz@sapasequipment.com' &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> RE: PRO#456953769<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Good afternoon,</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Please advise if someone is working on =
this order.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Thank you</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><div><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Brooke Melton</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>R&amp;L Customer =
Service</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>8425 Epicenter =
Blvd</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Lakeland,FL,33809</span><o:p></o:p></p><p=
 class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>800-940-7811 </span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>863-984-4888 Fax</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>How Am I Doing? Pls Email <a =
href=3D"csfeedback@rlc.com"><span =
style=3D'color:#29A56A'>csfeedback@rlc.com</span></a></span><o:p></o:p></=
p></div><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Brooke Melton =
<br><b>Sent:</b> Thursday, November 18, 2021 12:10 PM<br><b>To:</b> =
'rcruz@sapasequipment.com' &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> PRO#456953769<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Good afternoon,</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>We attempted to deliver this order and =
no one was home and the neighbor advised they think the consignee moved. =
We do not have a good number for the customer to confirm. Please =
advise.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Thank you</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Brooke Melton</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>R&amp;L Customer =
Service</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>8425 Epicenter =
Blvd</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>Lakeland,FL,33809</span><o:p></o:p></p><p=
 class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>800-940-7811 </span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>863-984-4888 Fax</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>&nbsp;</span><o:p></o:p></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Britannic =
Bold",sans-serif;color:#29A56A'>How Am I Doing? Pls Email <a =
href=3D"csfeedback@rlc.com"><span =
style=3D'color:#29A56A'>csfeedback@rlc.com</span></a></span><o:p></o:p></=
p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div></div></div></div></div></bo=
dy></html>
------=_NextPart_001_07B2_01D7E06E.0C231890--

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