Da

✏️ Editing: 1641256910.M104138P1702132.aristoteles.x5servers.com,S=50279,W=51418:2,S

From: <rcruz@sapasequipment.com>
To: "'Rahul Nambiar'" <Nambiarr@greatcellenergy.com>
Cc: "'Patricia Amaya'" <pamay@sapasequipment.com>
References: <009a01d7f35d$a17cfcb0$e476f610$@sapasequipment.com> <9472a57d27c548058c7ba3bee68cd513@MWHPR12MB1904.namprd12.prod.outlook.com> <00ad01d7f35e$9052f470$b0f8dd50$@sapasequipment.com> <ME3P282MB08028DB737A16B6BFE38F398DC789@ME3P282MB0802.AUSP282.PROD.OUTLOOK.COM> <02b901d7f3aa$26482090$72d861b0$@sapasequipment.com> <ME3P282MB0802ED91A592893FAE8F6D75DC7C9@ME3P282MB0802.AUSP282.PROD.OUTLOOK.COM>   <00ea01d7fc3c$cec7d900$6c578b00$@sapasequipment.com> <ME3P282MB0802AA6AC32A844552D897A7DC439@ME3P282MB0802.AUSP282.PROD.OUTLOOK.COM> <005101d7fc43$3a2f3660$ae8da320$@sapasequipment.com> <ME3P282MB08021F285121E1EFB1D9730FDC449@ME3P282MB0802.AUSP282.PROD.OUTLOOK.COM> <000001d7fcb6$04f91880$0eeb4980$@sapasequipment.com> <ME3P282MB080208EB0A1C74D25F667D17DC499@ME3P282MB0802.AUSP282.PROD.OUTLOOK.COM>
In-Reply-To: <ME3P282MB080208EB0A1C74D25F667D17DC499@ME3P282MB0802.AUSP282.PROD.OUTLOOK.COM>
Subject: RE: Automatic reply: Follow up- software for Varian  Cary 50  
Date: Mon, 3 Jan 2022 18:41:32 -0600
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Hi Rahul,

You are 100% correct and justified regarding your comments on this delay.
The delay in shipping was entirely my fault.  I will spare you the
details, but I can assure you it is not the way we conduct business.

Again, my sincere apologies,

Richard

From: Rahul Nambiar <Nambiarr@greatcellenergy.com> 
Sent: Monday, January 3, 2022 12:16 AM
To: rcruz@sapasequipment.com
Cc: 'Patricia Amaya' <pamay@sapasequipment.com>
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

Hi Richard and Patricia,

Looks like the UV-vis is only coming on the 11th this delay is a bit too
much as we expected it before the new year. I hope this won't happen again
if we are to procure instruments from your side.

*	 I still haven't gotten information about the glovebox and the PL
machine so far please let me know soon.

Sincerely,

Rahul

Get Outlook for iOS <https://aka.ms/o0ukef>

_____

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, December 30, 2021 12:14:30 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> >
Cc: 'Patricia Amaya' <pamay@sapasequipment.com
<mailto:pamay@sapasequipment.com> >
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

Hi Rahul,

My apologies, please find delivery receipt of your package date 12-28;
included also you will find tracking details.

Sorry for confusion,

Rich

From: Rahul Nambiar <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> > 
Sent: Wednesday, December 29, 2021 2:33 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Cc: 'Patricia Amaya' <pamay@sapasequipment.com
<mailto:pamay@sapasequipment.com> >
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

I haven't received the updated tracking, kindly send it through. The one
in your previous mail shows a sent date of 21st December.

Please ensure that it is sent in the next week, the company re opens on
the 7th of Jan.

Regards,

Rahul

Get Outlook for iOS <https://aka.ms/o0ukef>

_____

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Wednesday, December 29, 2021 10:32:47 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> >
Cc: 'Patricia Amaya' <pamay@sapasequipment.com
<mailto:pamay@sapasequipment.com> >
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

So you should have received one today with the corrected/updated tracking
info.   This is going out today/ one of my assistants is personally
dropping it off at UPS in a few minutes.

From: Rahul Nambiar <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> > 
Sent: Tuesday, December 28, 2021 5:30 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Cc: 'Patricia Amaya' <pamay@sapasequipment.com
<mailto:pamay@sapasequipment.com> >
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

Hi Richard,

No problem, thank you for letting me know. The current shipping tracking
still shows the same date as before, can you send me an updated one ?

Regards,

Rahul.

Get Outlook for iOS <https://aka.ms/o0ukef>

_____

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Wednesday, December 29, 2021 9:46:49 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> >
Cc: 'Patricia Amaya' <pamay@sapasequipment.com
<mailto:pamay@sapasequipment.com> >
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

Hi Rahul,

So we( really I) messed up.  We had to cancel the shipment and resend.
This time it was sent out in a wooden crate( at our expense). This delay
will cause a couple extra days of delivery time.

Included please find shipping documents and tracking.

Again my apologies for the inconvenience.

Rich

PS- Patty has been out due to Christmas holidays but she will be back in
the office tomorrow, Wednesday.

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Tuesday, December 21, 2021 2:23 PM
To: 'Rahul Nambiar' <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> >
Cc: 'Pamay' <pamay@sapasequipment.com <mailto:pamay@sapasequipment.com> >
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

Good day Rahul,

Please find  tracking details as well as copies of freight forwarding
documents.   Equipment should arrive early next week.   I am waiting to
hear back from the engineer at  Varian regarding the software.

Finally, I am meeting with  Patty in a few hours to review the 2 remaining
items you are looking for.

Best

Rich

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Monday, December 20, 2021 10:25 PM
To: 'Rahul Nambiar' <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> >
Cc: 'Pamay' <pamay@sapasequipment.com <mailto:pamay@sapasequipment.com> >
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

Hi Rahul,

The wire transfer just posted this afternoon( see attached).  We will pack
and work on freight forwarding documentation tomorrow; we expect it to go
out on Wednesday( tracking details to follow).

I will ask Patty ( associate and Engineer for Sapas) to work on the
fluoremeter/glovebox tomorrow.  I will also ask Patty to assume your
account to ensure the proper support is given.  She is one of our most
qualified associates and I am sure you will appreciate working with her.

BTW, I know for a fact we have in stock atleast one glovebox.

We TRULY appreciate your business and are committed to providing you  the
quality support, pricing and service you deserve and expect to continue
earning your business.

Thanks again and expect a detailed update tomorrow.

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

<https://sapasequipment.com/> https://sapasequipment.com

From: Rahul Nambiar <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> > 
Sent: Monday, December 20, 2021 8:33 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

Hi Richard,

Please let me know if the equipment has been sent.

Any update on the flurometer/glovebox ?

Regards,

Rahul

Get Outlook for iOS <https://aka.ms/o0ukef>

_____

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Saturday, December 18, 2021 11:56:51 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> >
Subject: RE: Automatic reply: Follow up- software for Varian Cary 50

I have someone packing it.  Should go out on Monday; details forthcoming.
Rich

From: Rahul Nambiar <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> > 
Sent: Friday, December 17, 2021 4:33 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: Re: Automatic reply: Follow up- software for Varian Cary 50

Hi Richard,

No worries, thank you for the update. Please let me know when the machine
is dispatched.

Sincerely,

Rahul

Get Outlook for iOS <https://aka.ms/o0ukef>

_____

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Saturday, December 18, 2021 2:55:47 AM
To: Rahul Nambiar <Nambiarr@greatcellenergy.com
<mailto:Nambiarr@greatcellenergy.com> >
Subject: FW: Automatic reply: Follow up- software for Varian Cary 50

Good day Rahul,

I sent the engineer at Varian the information he requested to send me the
software for the Cary unit however he appears to be on vacation through
Dec 28th.  Ba assured as soon as he sends me the software link I will
forward this to you.

Rich

PS-  Working on the other two units you are looking for.  Details
forthcoming

From: brett.cash@agilent.com <mailto:brett.cash@agilent.com>
<brett.cash@agilent.com <mailto:brett.cash@agilent.com> > 
Sent: Friday, December 17, 2021 9:49 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: Automatic reply: Follow up- software for Varian Cary 50

I will be unavailable until 12-28-21.  I will respond to your email when I
return. If this is urgent please call the OTS group at 800-227-9770 and
give them your SR number. Thank you.

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Hi Rahul,&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>You are 100% correct and justified regarding your =
comments on this delay.&nbsp; The delay in shipping was entirely my =
fault.&nbsp; I will spare you the details, but I can assure you it is =
not the way we conduct business.&nbsp; =
&nbsp;&nbsp;&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Again, my =
sincere apologies,&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Richard =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Rahul Nambiar =
&lt;Nambiarr@greatcellenergy.com&gt; <br><b>Sent:</b> Monday, January 3, =
2022 12:16 AM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Cc:</b> =
'Patricia Amaya' &lt;pamay@sapasequipment.com&gt;<br><b>Subject:</b> Re: =
Automatic reply: Follow up- software for Varian Cary 50 =
<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><div><p =
class=3DMsoNormal style=3D'background:white'><span =
style=3D'color:black'>Hi Richard and =
Patricia,&nbsp;<o:p></o:p></span></p></div><div><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'color:black'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'background:white'><span =
style=3D'color:black'>Looks like the UV-vis is only coming on the 11th =
this delay is a bit too much as we expected it before the new year. I =
hope this won&#8217;t happen again if we are to procure instruments from =
your side.<o:p></o:p></span></p></div><div><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'color:black'><o:p>&nbsp;</o:p></span></p></div><div><ul =
type=3Ddisc><li class=3DMsoNormal =
style=3D'color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;m=
so-list:l0 level1 lfo1;background:white'>&nbsp;I still haven&#8217;t =
gotten information about the glovebox and the PL machine so far please =
let me know soon.&nbsp;<o:p></o:p></li></ul><div><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'color:black'>Sincerely,<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'background:white'><span =
style=3D'color:black'>Rahul&nbsp;<o:p></o:p></span></p></div></div></div>=
<div id=3Dms-outlook-mobile-signature><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><p class=3DMsoNormal>Get <a =
href=3D"https://aka.ms/o0ukef">Outlook for =
iOS</a><o:p></o:p></p></div></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3DdivRplyFwdMsg><p =
class=3DMsoNormal><b><span style=3D'color:black'>From:</span></b><span =
style=3D'color:black'> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Sent:</b> Thursday, December 30, 2021 12:14:30 AM<br><b>To:</b> =
Rahul Nambiar &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt;<br><b>Cc:</b> 'Patricia Amaya' &lt;<a =
href=3D"mailto:pamay@sapasequipment.com">pamay@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> RE: Automatic reply: Follow up- software for Varian =
Cary 50 </span><o:p></o:p></p><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div></div><div><div><p =
class=3Dxmsonormal>Hi Rahul, <o:p></o:p></p><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxmsonormal>My =
apologies, please find delivery receipt of your package date 12-28; =
included also you will find tracking details.&nbsp; <o:p></o:p></p><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxmsonormal>Sorry for =
confusion, <o:p></o:p></p><p class=3Dxmsonormal>Rich<o:p></o:p></p><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxmsonormal><b>From:</b> Rahul Nambiar &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt; <br><b>Sent:</b> Wednesday, December 29, 2021 2:33 =
AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> 'Patricia Amaya' &lt;<a =
href=3D"mailto:pamay@sapasequipment.com">pamay@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> Re: Automatic reply: Follow up- software for Varian =
Cary 50 <o:p></o:p></p></div></div><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p><div><div><div><p =
class=3Dxmsonormal style=3D'background:white'><span =
style=3D'color:black'>I haven&#8217;t received the updated tracking, =
kindly send it through. The one in your previous mail shows a sent date =
of 21st December.&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxmsonormal style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Please ensure that it is sent in the next week, =
the company re opens on the 7th of =
Jan.&nbsp;</span><o:p></o:p></p></div><div><p class=3Dxmsonormal =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Regards,</span><o:p></o:p></p></div><div><p =
class=3Dxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Rahul</span><o:p></o:p></p></div></div><div =
id=3D"x_ms-outlook-mobile-signature"><div><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p></div><p class=3Dxmsonormal>Get =
<a href=3D"https://aka.ms/o0ukef">Outlook for =
iOS</a><o:p></o:p></p></div></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3D"x_divRplyFwdMsg"><p =
class=3Dxmsonormal><b><span style=3D'color:black'>From:</span></b><span =
style=3D'color:black'> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Sent:</b> Wednesday, December 29, 2021 10:32:47 AM<br><b>To:</b> =
Rahul Nambiar &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt;<br><b>Cc:</b> 'Patricia Amaya' &lt;<a =
href=3D"mailto:pamay@sapasequipment.com">pamay@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> RE: Automatic reply: Follow up- software for Varian =
Cary 50 </span><o:p></o:p></p><div><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p></div></div><div><div><p =
class=3Dxxmsonormal>So you should have received one today with the =
corrected/updated tracking info.&nbsp;&nbsp; This is going out today/ =
one of my assistants is personally dropping it off at UPS in a few =
minutes.&nbsp; &nbsp;&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxmsonormal><b>From:</b> Rahul Nambiar &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt; <br><b>Sent:</b> Tuesday, December 28, 2021 5:30 =
PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> 'Patricia Amaya' &lt;<a =
href=3D"mailto:pamay@sapasequipment.com">pamay@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> Re: Automatic reply: Follow up- software for Varian =
Cary 50 <o:p></o:p></p></div></div><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><div><div><div><p =
class=3Dxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Hi =
Richard,&nbsp;</span><o:p></o:p></p></div><div><p class=3Dxxmsonormal =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>No problem, thank you for letting me know. The =
current shipping tracking still shows the same date as before, can you =
send me an updated one ?</span><o:p></o:p></p></div><div><p =
class=3Dxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Regards,</span><o:p></o:p></p></div><div><p =
class=3Dxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Rahul.&nbsp;</span><o:p></o:p></p></div></div><div =
id=3D"x_x_ms-outlook-mobile-signature"><div><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p></div><p =
class=3Dxxmsonormal>Get <a href=3D"https://aka.ms/o0ukef">Outlook for =
iOS</a><o:p></o:p></p></div></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3D"x_x_divRplyFwdMsg"><p =
class=3Dxxmsonormal><b><span style=3D'color:black'>From:</span></b><span =
style=3D'color:black'> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Sent:</b> Wednesday, December 29, 2021 9:46:49 AM<br><b>To:</b> =
Rahul Nambiar &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt;<br><b>Cc:</b> 'Patricia Amaya' &lt;<a =
href=3D"mailto:pamay@sapasequipment.com">pamay@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> RE: Automatic reply: Follow up- software for Varian =
Cary 50 </span><o:p></o:p></p><div><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p></div></div><div><div><p =
class=3Dxxxmsonormal>Hi Rahul, <o:p></o:p></p><p class=3Dxxxmsonormal>So =
we( really I) messed up.&nbsp; We had to cancel the shipment and resend. =
This time it was sent out in a wooden crate( at our expense). This delay =
will cause a couple extra days of delivery time. <o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>Included please find shipping documents and =
tracking.&nbsp; <o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxxmsonormal>Again =
my apologies for the inconvenience.&nbsp; <o:p></o:p></p><p =
class=3Dxxxmsonormal>Rich<o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxxmsonormal>PS- =
Patty has been out due to Christmas holidays but she will be back in the =
office tomorrow, Wednesday.&nbsp; <o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxxmsonormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Tuesday, December 21, 2021 2:23 PM<br><b>To:</b> =
'Rahul Nambiar' &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt;<br><b>Cc:</b> 'Pamay' &lt;<a =
href=3D"mailto:pamay@sapasequipment.com">pamay@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> RE: Automatic reply: Follow up- software for Varian =
Cary 50 <o:p></o:p></p></div></div><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxxmsonormal>Good =
day Rahul, <o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxxmsonormal>Please =
find&nbsp; tracking details as well as copies of freight forwarding =
documents.&nbsp;&nbsp; Equipment should arrive early next =
week.&nbsp;&nbsp; I am waiting to hear back from the engineer at&nbsp; =
Varian regarding the software.&nbsp; <o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>Finally, I am meeting with&nbsp; Patty in a few =
hours to review the 2 remaining items you are looking for.&nbsp; =
<o:p></o:p></p><p class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>Best<o:p></o:p></p><p =
class=3Dxxxmsonormal>Rich<o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxxmsonormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Monday, December 20, 2021 10:25 PM<br><b>To:</b> =
'Rahul Nambiar' &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt;<br><b>Cc:</b> 'Pamay' &lt;<a =
href=3D"mailto:pamay@sapasequipment.com">pamay@sapasequipment.com</a>&gt;=
<br><b>Subject:</b> RE: Automatic reply: Follow up- software for Varian =
Cary 50 <o:p></o:p></p></div></div><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxxmsonormal>Hi =
Rahul, <o:p></o:p></p><p class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>The wire transfer just posted this afternoon( see =
attached).&nbsp; We will pack and work on freight forwarding =
documentation tomorrow; we expect it to go out on Wednesday( tracking =
details to follow).&nbsp; <o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxxmsonormal>I will =
ask Patty ( associate and Engineer for Sapas) to work on the =
fluoremeter/glovebox tomorrow. &nbsp;I will also ask Patty to assume =
your account to ensure the proper support is given. &nbsp;She is one of =
our most qualified associates and I am sure you will appreciate working =
with her.&nbsp; &nbsp;<o:p></o:p></p><p class=3Dxxxmsonormal>&nbsp;BTW, =
I know for a fact we have in stock atleast one glovebox.&nbsp; =
<o:p></o:p></p><p class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>We TRULY appreciate your business and are committed =
to providing you&nbsp; the quality support, pricing and service you =
deserve and expect to continue <u>earning</u> your business. =
<o:p></o:p></p><p class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>Thanks again and expect a detailed update =
tomorrow.&nbsp; <o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>Rich<o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>Richard Cruz<o:p></o:p></p><p =
class=3Dxxxmsonormal><span style=3D'font-size:8.0pt'>Owner =
</span><o:p></o:p></p><p class=3Dxxxmsonormal><b>Sapas =
LLC</b><o:p></o:p></p><p class=3Dxxxmsonormal><span =
style=3D'font-size:8.0pt'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3Dxxxmsonormal><span =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3Dxxxmsonormal><span =
style=3D'font-size:8.0pt'>713-502-3780</span><o:p></o:p></p><p =
class=3Dxxxmsonormal><a href=3D"https://sapasequipment.com/"><span =
style=3D'color:#0563C1'>https://sapasequipment.com</span></a><o:p></o:p><=
/p><p class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal><img border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"x_x_x_Picture_x0020_1" =
src=3D"cid:image001.jpg@01D800D0.EA651400"><o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxxmsonormal><b>From:</b> Rahul Nambiar &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt; <br><b>Sent:</b> Monday, December 20, 2021 8:33 =
PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> Re: Automatic reply: Follow up- software for Varian Cary =
50 <o:p></o:p></p></div></div><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p><div><div><div><p =
class=3Dxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Hi Richard,</span><o:p></o:p></p></div><div><p =
class=3Dxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Please let me know if the equipment has been =
sent.&nbsp;</span><o:p></o:p></p></div><div><p class=3Dxxxmsonormal =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Any update on the flurometer/glovebox =
?&nbsp;</span><o:p></o:p></p></div><div><p class=3Dxxxmsonormal =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Regards,</span><o:p></o:p></p></div><div><p =
class=3Dxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Rahul</span><o:p></o:p></p></div></div><div =
id=3D"x_x_x_ms-outlook-mobile-signature"><div><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p></div><p =
class=3Dxxxmsonormal>Get <a href=3D"https://aka.ms/o0ukef">Outlook for =
iOS</a><o:p></o:p></p></div></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3D"x_x_x_divRplyFwdMsg"><p =
class=3Dxxxmsonormal><b><span =
style=3D'color:black'>From:</span></b><span style=3D'color:black'> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Sent:</b> Saturday, December 18, 2021 11:56:51 AM<br><b>To:</b> =
Rahul Nambiar &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt;<br><b>Subject:</b> RE: Automatic reply: Follow up- software for =
Varian Cary 50 </span><o:p></o:p></p><div><p =
class=3Dxxxmsonormal>&nbsp;<o:p></o:p></p></div></div><div><div><p =
class=3Dxxxxmsonormal>I have someone packing it.&nbsp; Should go out on =
Monday; details forthcoming.&nbsp; Rich&nbsp; <o:p></o:p></p><p =
class=3Dxxxxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxxxmsonormal><b>From:</b> Rahul Nambiar &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt; <br><b>Sent:</b> Friday, December 17, 2021 4:33 =
PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> Re: Automatic reply: Follow up- software for Varian Cary =
50 <o:p></o:p></p></div></div><p =
class=3Dxxxxmsonormal>&nbsp;<o:p></o:p></p><div><div><div><p =
class=3Dxxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Hi =
Richard,&nbsp;</span><o:p></o:p></p></div><div><p class=3Dxxxxmsonormal =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>No worries, thank you for the update. Please let =
me know when the machine is =
dispatched.&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3Dxxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Sincerely,</span><o:p></o:p></p></div><div><p =
class=3Dxxxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>Rahul&nbsp;</span><o:p></o:p></p></div></div><div =
id=3D"x_x_x_x_ms-outlook-mobile-signature"><div><p =
class=3Dxxxxmsonormal>&nbsp;<o:p></o:p></p></div><p =
class=3Dxxxxmsonormal>Get <a href=3D"https://aka.ms/o0ukef">Outlook for =
iOS</a><o:p></o:p></p></div></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D1 width=3D"98%" =
align=3Dcenter></div><div id=3D"x_x_x_x_divRplyFwdMsg"><p =
class=3Dxxxxmsonormal><b><span =
style=3D'color:black'>From:</span></b><span style=3D'color:black'> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Sent:</b> Saturday, December 18, 2021 2:55:47 AM<br><b>To:</b> =
Rahul Nambiar &lt;<a =
href=3D"mailto:Nambiarr@greatcellenergy.com">Nambiarr@greatcellenergy.com=
</a>&gt;<br><b>Subject:</b> FW: Automatic reply: Follow up- software for =
Varian Cary 50 </span><o:p></o:p></p><div><p =
class=3Dxxxxmsonormal>&nbsp;<o:p></o:p></p></div></div><div><div><p =
class=3Dxxxxxmsonormal>Good day Rahul,&nbsp; <o:p></o:p></p><p =
class=3Dxxxxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxxxxmsonormal>I =
sent the engineer at Varian the information he requested to send me the =
software for the Cary unit however he appears to be on vacation =
through&nbsp; Dec 28<sup>th</sup>.&nbsp; Ba assured as soon as he sends =
me the software link I will forward this to you.&nbsp; <o:p></o:p></p><p =
class=3Dxxxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxxxmsonormal>BR<o:p></o:p></p><p =
class=3Dxxxxxmsonormal>Rich&nbsp; <o:p></o:p></p><p =
class=3Dxxxxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxxxxmsonormal>PS-&nbsp; Working on the other two units you are =
looking for.&nbsp; Details forthcoming<o:p></o:p></p><p =
class=3Dxxxxxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxxxxmsonormal><b>From:</b> <a =
href=3D"mailto:brett.cash@agilent.com">brett.cash@agilent.com</a> &lt;<a =
href=3D"mailto:brett.cash@agilent.com">brett.cash@agilent.com</a>&gt; =
<br><b>Sent:</b> Friday, December 17, 2021 9:49 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> Automatic reply: Follow up- software for Varian Cary 50 =
<o:p></o:p></p></div></div><p =
class=3Dxxxxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxxxxmsonormal =
style=3D'text-autospace:none'><span style=3D'font-family:"Segoe =
UI",sans-serif'>I will be unavailable until 12-28-21.&nbsp; I will =
respond to your email when I return. If this is urgent please call the =
OTS group at 800-227-9770 and give them your SR number. Thank =
you.</span><o:p></o:p></p></div></div></div></div></div></div></div></div=
></div></div></div></body></html>
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