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From: <rcruz@sapasequipment.com>
To: "'Jake McFarland'" <jmcfarland@natrion.co>
References: <CAMn8+Ao08LLL9mnGHa0N585NnTsuASfNcWUPn3V=Puk0UUczCg@mail.gmail.com> <01aa01d817da$5ef58e10$1ce0aa30$@sapasequipment.com> <CAMn8+AodOW7CT6vgvGaPS=gQUV9=xY_86=vb4hEGRm_nZXH6Rg@mail.gmail.com>
In-Reply-To: <CAMn8+AodOW7CT6vgvGaPS=gQUV9=xY_86=vb4hEGRm_nZXH6Rg@mail.gmail.com>
Subject: RE: Grievebox Laboratory Oven Order
Date: Wed, 2 Feb 2022 12:54:52 -0600
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Thanks for your understanding.   We strive for excellence and this will 
serve us as a lesson.  Driver is picking up at this moment…..

From: Jake McFarland <jmcfarland@natrion.co>
Sent: Wednesday, February 2, 2022 12:51 PM
To: rcruz@sapasequipment.com
Subject: Re: Grievebox Laboratory Oven Order

Hi Richard,

Not a problem at all. We greatly appreciate you doing everything you did to 
have it shipped out. Thank you very much for all of the help throughout this 
process!

Best,

Jake McFarland

On Tue, Feb 1, 2022 at 8:22 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hello Jake

Your oven is packed, palletized  and scheduled for pick up tomorrow by R&L 
Carriers.

Please find Bill of Lading for your reference and tracking.

Again, my apologies for not sending out earlier but it should arrive before 
end of week.

Thanks and let me know if you have any questions.

Best

Rich

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Tuesday, February 1, 2022 7:26 PM
To: 'Jake McFarland' <jmcfarland@natrion.co <mailto:jmcfarland@natrion.co> >
Subject: RE: Grievebox Laboratory Oven Order

Hello Jake,

It is  7:24 pm and the carpenter has finished your custom pallet.  Packer is 
prepping everything now.  By tonight it will be packed and will be picked up 
by R&L Carriers tomorrow.  Further details forthcoming.

Rich

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Tuesday, February 1, 2022 6:09 PM
To: 'Jake McFarland' <jmcfarland@natrion.co <mailto:jmcfarland@natrion.co> >
Subject: RE: Grievebox Laboratory Oven Order

Hello Jake,

A thousand apologies; I have asked packers to stay tonight and finish your 
unit. It will ship out tomorrow without exception; tracking details will be 
mailed out tomorrow as well.

Please contact me should you have any questions.

Best,

Richard

From: Jake McFarland <jmcfarland@natrion.co <mailto:jmcfarland@natrion.co> >
Sent: Tuesday, February 1, 2022 3:27 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Grievebox Laboratory Oven Order

Hi Richard,

This is Jake McFarland from Natrion Inc. I was just reaching out to you to 
see if you had a tracking number or any updates regarding the Grievebox 
Laboratory Oven in which we ordered from you last week? We just were 
interested as we are greatly looking forward to being able to use it in our 
lab. I look forward to hearing from you!

Best,

Jake
--

Jake McFarland

Operations Manager | Natrion Inc. <http://natrion.co>

jmcfarland@natrion.co <mailto:jmcfarland@natrion.co>  | (607) 208-7353

60 Hazelwood Dr, Champaign, IL 61820

Jake McFarland

Operations Manager | Natrion Inc. <http://natrion.co>

jmcfarland@natrion.co <mailto:jmcfarland@natrion.co>  | (607) 208-7353

60 Hazelwood Dr, Champaign, IL 61820

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered =
medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Thanks for your =
understanding.=C2=A0=C2=A0 We strive for excellence and this will serve =
us as a lesson.=C2=A0 Driver is picking up at this =
moment=E2=80=A6..<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>BR<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Jake McFarland =
&lt;jmcfarland@natrion.co&gt; <br><b>Sent:</b> Wednesday, February 2, =
2022 12:51 PM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> =
Re: Grievebox Laboratory Oven Order<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Hi =
Richard,<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Not a problem at all. We greatly appreciate you doing =
everything you did to have it shipped out. Thank you very much for all =
of the help throughout this process!<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Best,<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Jake McFarland<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Tue, Feb 1, 2022 at 8:22 PM &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello =
Jake<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Your oven =
is packed, palletized &nbsp;and scheduled for pick up tomorrow by =
R&amp;L Carriers.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Please find =
Bill of Lading for your reference and tracking.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Again, my =
apologies for not sending out earlier but it should arrive before end of =
week.&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks and =
let me know if you have any questions. <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Best<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 <a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; <br><b>Sent:</b> =
Tuesday, February 1, 2022 7:26 PM<br><b>To:</b> 'Jake McFarland' &lt;<a =
href=3D"mailto:jmcfarland@natrion.co" =
target=3D"_blank">jmcfarland@natrion.co</a>&gt;<br><b>Subject:</b> RE: =
Grievebox Laboratory Oven Order<o:p></o:p></p></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello Jake, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It is&nbsp; =
7:24 pm and the carpenter has finished your custom pallet.&nbsp; Packer =
is prepping everything now.&nbsp; By tonight it will be packed and will =
be picked up by R&amp;L Carriers tomorrow.&nbsp; Further details =
forthcoming.&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 <a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; <br><b>Sent:</b> =
Tuesday, February 1, 2022 6:09 PM<br><b>To:</b> 'Jake McFarland' &lt;<a =
href=3D"mailto:jmcfarland@natrion.co" =
target=3D"_blank">jmcfarland@natrion.co</a>&gt;<br><b>Subject:</b> RE: =
Grievebox Laboratory Oven Order<o:p></o:p></p></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello Jake, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>A thousand =
apologies; I have asked packers to stay tonight and finish your unit. It =
will ship out tomorrow without exception; tracking details will be =
mailed out tomorrow as well. <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Please =
contact me should you have any questions. <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Best, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard<o:p>=
</o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Jake McFarland &lt;<a href=3D"mailto:jmcfarland@natrion.co" =
target=3D"_blank">jmcfarland@natrion.co</a>&gt; <br><b>Sent:</b> =
Tuesday, February 1, 2022 3:27 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> =
Grievebox Laboratory Oven Order<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Richard,<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This is =
Jake McFarland from Natrion Inc. I was just reaching out to you to see =
if you had a tracking number or any updates regarding the =
Grievebox&nbsp;Laboratory Oven in which we ordered from you last week? =
We just were interested as we are greatly looking forward to being able =
to use it in our lab. I look forward to hearing from =
you!<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Best,<o:p></=
o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jake<br>-- =
<o:p></o:p></p><div><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Jake =
McFarland<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i>Operation=
s Manager </i>| <a href=3D"http://natrion.co" target=3D"_blank">Natrion =
Inc.</a><o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a =
href=3D"mailto:jmcfarland@natrion.co" =
target=3D"_blank">jmcfarland@natrion.co</a> | (607) =
208-7353<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>60 =
Hazelwood Dr, Champaign, IL =
61820<o:p></o:p></p></div></div></div></div></div></div></div></blockquot=
e></div><p class=3DMsoNormal><br clear=3Dall><o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><p class=3DMsoNormal>-- =
<o:p></o:p></p><div><div><div><p class=3DMsoNormal>Jake =
McFarland<o:p></o:p></p></div><div><p class=3DMsoNormal><i>Operations =
Manager </i>| <a href=3D"http://natrion.co" target=3D"_blank">Natrion =
Inc.</a><o:p></o:p></p></div><div><p class=3DMsoNormal><a =
href=3D"mailto:jmcfarland@natrion.co" =
target=3D"_blank">jmcfarland@natrion.co</a> | (607) =
208-7353<o:p></o:p></p></div><div><p class=3DMsoNormal>60 Hazelwood Dr, =
Champaign, IL 61820<o:p></o:p></p></div></div></div></div></body></html>
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