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From: <rcruz@sapasequipment.com>
To: "'Susan Lapos'" <slapos@uoguelph.ca>
References: <230f2e5f-c4ac-46ca-a809-b2512f7f8a92@NMFDCRMSG012026.mccain.com> <3sxfA000000000000000000000000000000000000000000000R7TSYF00ffPIAS3eT8SRS1NKDBV68A@sfdc.net> <A2050D1C-975E-4D54-AFFA-38B5FBDF22F1@uoguelph.ca> <02dd01d829ca$e33bf680$a9b3e380$@sapasequipment.com> <FOkdG000000000000000000000000000000000000000000000R7V3AE00y7YFn9lDSoq2a7RSSHbruQ@sfdc.net> <034201d82a4b$9f3b7f60$ddb27e20$@sapasequipment.com> <YT3PR01MB6568AA61B769B60D54A220FCDD019@YT3PR01MB6568.CANPRD01.PROD.OUTLOOK.COM>
In-Reply-To: <YT3PR01MB6568AA61B769B60D54A220FCDD019@YT3PR01MB6568.CANPRD01.PROD.OUTLOOK.COM>
Subject: RE: Order Details for Pickup Order Number 0045106537
Date: Mon, 28 Feb 2022 09:48:25 -0600
Message-ID: <011101d82cba$a397bf80$eac73e80$@sapasequipment.com>
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I am sorry for the issues.  So we have a broker but I believe the issue is
with the carrier/terminal.   I am contacting carrier now to get an update.
I received a message from them Friday stating they were picking up that
Friday yet there was a no show.

Will have an answer for you/us shortly.

Rich

From: Susan Lapos <slapos@uoguelph.ca> 
Sent: Monday, February 28, 2022 6:16 AM
To: rcruz@sapasequipment.com
Subject: Re: Order Details for Pickup Order Number 0045106537

Good Morning,

I hate to inform you but Monday morning and no pick up yet.

I'm not sure if this person can help you but here may be an
alternative....

I know this person is somehow involved with scheduling of transport -
broker for trucking.

Andrew Vant Wout    personal phone 519-546-2388

I am sorry this is such a pain for both of us.

Susan Lapos   MLT

AHL Histology

Technical Supervisor

519-824-4120  x54612

slapos@uoguelph.ca <mailto:slapos@uoguelph.ca>

_____

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, February 25, 2022 8:28 AM
To: Susan Lapos <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >
Subject: FW: Order Details for Pickup Order Number 0045106537

CAUTION: This email originated from outside of the University of Guelph.
Do not click links or open attachments unless you recognize the sender and
know the content is safe. If in doubt, forward suspicious emails to
IThelp@uoguelph.ca <mailto:IThelp@uoguelph.ca>

Hello Susan,

So it is scheduled to be picked up today.

Will keep you updated.

Best regards,

Rich

From: Day & Ross Problem Pickups <ppu@dayandrossinc.ca
<mailto:ppu@dayandrossinc.ca> > 
Sent: Friday, February 25, 2022 7:11 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Cc: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ;
tbpuconfirm@rlcarriers.com <mailto:tbpuconfirm@rlcarriers.com> 
Subject: RE: Order Details for Pickup Order Number 0045106537

Good day all,

Thank you. I have put the pickup back on board for today.

If you have any questions, please let me know.

Katlyn Wilson-Fuller
Customer Care Representative, Customer Care
Day & Ross
T: 866 329-7677
dayross.com
 
--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 24/02/2022 6:07 PM
To: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ; ppu@dayandrossinc.ca
<mailto:ppu@dayandrossinc.ca> 
Cc: tbpuconfirm@rlcarriers.com <mailto:tbpuconfirm@rlcarriers.com> 
Subject: RE: Order Details for Pickup Order Number 0045106537

Yes.

So the receiver phone number is 713-502-3780   ( meaning- I will be
receiving the cargo here in the US).

Thanks,

Richard

From: Susan Lapos <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >
Sent: Thursday, February 24, 2022 3:22 PM
To: Day & Ross Problem Pickups <ppu@dayandrossinc.ca
<mailto:ppu@dayandrossinc.ca> >; rcruz@sapasequipment.com
<mailto:rcruz@sapasequipment.com> 
Cc: tbpuconfirm@rlcarriers.com <mailto:tbpuconfirm@rlcarriers.com> 
Subject: Re: Order Details for Pickup Order Number 0045106537

University phone. 519- 824 -4120.  X54612.      Ric.  Can you add your
number please as the recipient of the delivery

Sent from my iPhone

On Feb 24, 2022, at 3:30 PM, Day & Ross Problem Pickups
<ppu@dayandrossinc.ca <mailto:ppu@dayandrossinc.ca> > wrote:

Good day,

Our driver  attempted to pickup but as per shipper we need the phone
number for the receiver.

If you have any questions, please let me know.

Katlyn Wilson-Fuller
Customer Care Representative, Customer Care
Day & Ross
T: 866 329-7677
dayross.com
 
--------------- Original Message ---------------
From: [eoms@sameday.ca]
Sent: 24/02/2022 4:29 PM
To: ppu@dayandrossinc.ca <mailto:ppu@dayandrossinc.ca> 
Subject: Order Details for Pickup Order Number 0045106537

Order Details : 0045106537

Shippers Address

Company Name: University of Guelph

Address 1: 419 Gordon Street Bldg 89

Address 2: NW Corner Gordon and McGilvray St

City: GUELPH

State: ON

Zip: N1G2W1

Country: CA

Bill To Address

Company Name:

Address 1:

City:

State:

Zip:

Country:

Contact Details

Contact Name: RLC

Contact Email: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca>

Contact Phone No: 5198244120

Consignee Address

Company Name:

Address 1:

Address 2:

City:

State:

Zip:

Country:

Misc Details

Pickup Created: 02-17-2022 5:55:00 PM

Declared Value:

Pickup Date: 02-18-2022 9:00 AM

Closing Time: 02-18-2022 4:00 PM

Call Taker: API

Cash Amount:

Special Instructions Details

Special Services: ~TLGPU

COD Amount:

Reference No / Special Instructions: PLEASE ONLY SEND BOX TRUCK BOTH FOR
PICK UP AND DELIVERY. HYDRAULIC LIFT GATE REQUIRED.

Items Details

Total Pieces: 2

Total Weight: 260

Volume Weight:

<https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer?oid=00
DU0000000Jzeq&esid=0184P00000hvItl&from=int>

<https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer?oid=00
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1>I am sorry for the =
issues.&nbsp; So we have a broker but I believe the issue is with the =
carrier/terminal.&nbsp;&nbsp; I am contacting carrier now to get an =
update. I received a message from them Friday stating they were picking =
up that Friday yet there was a no show.&nbsp;&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Will have an =
answer for you/us shortly.&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Rich<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Susan Lapos =
&lt;slapos@uoguelph.ca&gt; Sent: Monday, February 28, 2022 =
6:16 AM To: rcruz@sapasequipment.com Subject: Re: =
Order Details for Pickup Order Number =
0045106537<o:p></o:p></div></div><o:p>&nbsp;</o:p><div>Good =
Morning,<o:p></o:p></div><div><o:p>&nbsp;</o:p></div>=
<div>I =
hate to inform you but Monday morning and no pick up =
yet.<o:p></o:p></div><div><o:p>&nbsp;</o:p></div>=
<div>I'm not sure if this person can =
help you but here may be an =
alternative....<o:p></o:p></div><div>I know =
this person is somehow involved with scheduling of transport -&nbsp; =
broker for trucking.<o:p></o:p></div><div><o:p>&nbsp;</o:p></div>=
<div>Andrew Vant Wout&nbsp; &nbsp; =
personal phone 519-546-2388<o:p></o:p></div><div><div><o:p>&nbsp;</o:p></div>=
<div id=3DSignature><div><div id=3Ddivtagdefaultwrapper>I am sorry this is such a pain =
for both of us.<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>S=
usan Lapos&nbsp;&nbsp; =
MLT<o:p></o:p>AHL =
Histology<o:p></o:p>Technical =
Supervisor<o:p></o:p>519-824-4120&nbsp; =
x54612<o:p></o:p><o:p>&nbsp;</o:p><a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a><o:p></o:p></spa=
n></div></div></div></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3DdivRplyFwdMsg>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Friday, February 25, 2022 8:28 AM To: Susan =
Lapos &lt;<a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>&gt; Subje=
ct: FW: Order Details for Pickup Order Number 0045106537 =
<o:p></o:p><div>&nbsp;<o:p></o:p></div></div><div><div =
style=3D'border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt'>CAUTION: This email originated from =
outside of the University of Guelph. Do not click links or open =
attachments unless you recognize the sender and know the content is =
safe. If in doubt, forward suspicious emails to <a =
href=3D"mailto:IThelp@uoguelph.ca">IThelp@uoguelph.ca</a><o:p></o:p></spa=
n></div><o:p>&nbsp;</o:p><div>Hello Susan,&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>So it is =
scheduled to be picked up today. <o:p></o:p>&nbsp;<o:p></o:p>Will keep =
you updated.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>Best =
regards, <o:p></o:p>Rich<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Day &amp; Ross Problem =
Pickups &lt;<a =
href=3D"mailto:ppu@dayandrossinc.ca">ppu@dayandrossinc.ca</a>&gt; =
 Sent: Friday, February 25, 2022 7:11 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Cc: <a href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>; =
<a =
href=3D"mailto:tbpuconfirm@rlcarriers.com">tbpuconfirm@rlcarriers.com</a>=
 Subject: RE: Order Details for Pickup Order Number =
0045106537<o:p></o:p></div></div>&nbsp;<o:p></o:p>Good day all,&nbsp; Thank you. I =
have put the pickup back on board for today.&nbsp; If you have any =
questions, please let me know. Katlyn =
Wilson-Fuller Customer Care =
Representative, Customer Care Day &amp; Ross T: 866 =
329-7677 dayross.com</spa=
n> &nbsp; --------------- Original Message =
--------------- From: =
[rcruz@sapasequipment.com] Sent: 24/02/2022 6:07 =
PM To: <a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:ppu@dayandrossinc.ca">ppu@dayandrossinc.ca</a> Cc:</=
b> <a =
href=3D"mailto:tbpuconfirm@rlcarriers.com">tbpuconfirm@rlcarriers.com</a>=
 Subject: RE: Order Details for Pickup Order Number =
0045106537 <o:p></o:p><div>Yes.&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>So the =
receiver phone number is 713-502-3780&nbsp;&nbsp; ( meaning- I will be =
receiving the cargo here in the US).&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Thanks,<o:p></o:p>Richard<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Susan Lapos &lt;<a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>&gt; Sent:=
 Thursday, February 24, 2022 3:22 PM To: Day &amp; Ross =
Problem Pickups &lt;<a =
href=3D"mailto:ppu@dayandrossinc.ca">ppu@dayandrossinc.ca</a>&gt;; <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Cc: <a =
href=3D"mailto:tbpuconfirm@rlcarriers.com">tbpuconfirm@rlcarriers.com</a>=
 Subject: Re: Order Details for Pickup Order Number =
0045106537<o:p></o:p></div></div>&nbsp;<o:p></o:p> University phone. 519- 824 -4120. &nbsp;X54612. =
&nbsp; &nbsp; &nbsp;Ric. &nbsp;Can you add your number please as the =
recipient of the delivery<o:p></o:p><div>Sent =
from my iPhone<o:p></o:p></div><div> &nbsp;<o:p></o:p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'>On Feb 24, 2022, at 3:30 PM, Day &amp; =
Ross Problem Pickups &lt;<a href=3D"mailto:ppu@dayandrossinc.ca" =
target=3D"_blank">ppu@dayandrossinc.ca</a>&gt; =
wrote:<o:p></o:p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div>?<o:p></o:p><div style=3D'border:solid #9C6500 =
1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt'>CAUTION: This email originated from =
outside of the University of Guelph. Do not click links or open =
attachments unless you recognize the sender and know the content is =
safe. If in doubt, forward suspicious emails to <a =
href=3D"mailto:IThelp@uoguelph.ca" =
target=3D"_blank">IThelp@uoguelph.ca</a><o:p></o:p></div>&nbsp;<o:p></o:p>Good =
day,&nbsp; Our driver&nbsp; attempted to pickup but as per =
shipper we need the phone number for the =
receiver.&nbsp; If you have any =
questions, please let me know. Katlyn =
Wilson-Fuller Customer Care =
Representative, Customer Care Day &amp; Ross T: 866 =
329-7677 dayross.com</spa=
n> &nbsp; --------------- Original Message =
--------------- From: [eoms@sameday.ca] Sent: =
24/02/2022 4:29 PM To: <a href=3D"mailto:ppu@dayandrossinc.ca" =
target=3D"_blank">ppu@dayandrossinc.ca</a> Subject: Order =
Details for Pickup Order Number =
0045106537 &nbsp;<o:p></o:p>Order Details : =
0045106537<o:p></o:p>Shippers =
Address<o:p></o:p>Company Name: University of =
Guelph<o:p></o:p>Address 1: 419 Gordon Street Bldg =
89<o:p></o:p>Address 2: NW Corner Gordon and McGilvray =
St<o:p></o:p>City: GUELPH<o:p></o:p>State: =
ON<o:p></o:p>Zip: N1G2W1<o:p></o:p>Country: =
CA<o:p></o:p>Bill To Address<o:p></o:p>Company =
Name:<o:p></o:p>Address =
1:<o:p></o:p>City:<o:p></o:p>State:<o:p></o:p>Zip:<o=
:p></o:p>Country:<o:p></o:p>Contact =
Details<o:p></o:p>Contact Name: RLC<o:p></o:p>Contact =
Email: <a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a><o:p></o:p>Contact Phone =
No: 5198244120<o:p></o:p>Consignee =
Address<o:p></o:p>Company Name:<o:p></o:p>Address =
1:<o:p></o:p>Address =
2:<o:p></o:p>City:<o:p></o:p>State:<o:p></o:p>Zip:<o=
:p></o:p>Country:<o:p></o:p>&nbsp;<o:p></o:p>Misc=
 Details<o:p></o:p>Pickup Created: 02-17-2022 5:55:00 =
PM<o:p></o:p>Declared Value:<o:p></o:p>Pickup Date: =
02-18-2022 9:00 AM<o:p></o:p>Closing Time: 02-18-2022 4:00 =
PM<o:p></o:p>Call Taker: API<o:p></o:p>Cash =
Amount:<o:p></o:p>Special Instructions =
Details<o:p></o:p>Special Services: =
~TLGPU<o:p></o:p>COD Amount:<o:p></o:p>Reference No / =
Special Instructions: PLEASE ONLY SEND BOX TRUCK BOTH FOR PICK UP AND =
DELIVERY. HYDRAULIC LIFT GATE REQUIRED.<o:p></o:p>Items =
Details<o:p></o:p>Total Pieces: 2<o:p></o:p>Total =
Weight: 260<o:p></o:p>Volume Weight:<o:p></o:p><img border=3D0 width=3D1 height=3D1 =
style=3D'width:.0104in;height:.0104in' id=3D"_x0000_i1027" =
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