Da

✏️ Editing: 1646152150.M60418P1893220.aristoteles.x5servers.com,S=49586,W=50659:2,S

From: <rcruz@sapasequipment.com>
To: "'D&R Pickup Inquiry'" <purequest@dayandrossinc.ca>,
	<slapos@uoguelph.ca>
Cc: <nina.white@rlcarriers.com>,
	<cusrvott@dayandrossinc.ca>,
	<pam.updyke@rlcarriers.com>,
	<cusrvtor@dayandrossinc.ca>,
	<mary.bennett@dayross.com>
References: <027d01d829bb$2aedf290$80c9d7b0$@sapasequipment.com> <YT3PR01MB574797672A1DD86DCF26791E9F3D9@YT3PR01MB5747.CANPRD01.PROD.OUTLOOK.COM> <013301d82cc4$2a0bfaf0$7e23f0d0$@sapasequipment.com> <SwruD000000000000000000000000000000000000000000000R8106N00ZGpzCwEfTO-1tDp419Dyug@sfdc.net> <01c901d82ccc$db82c2c0$92884840$@sapasequipment.com> <YT3PR01MB656858450F0431CE54CDC6E9DD029@YT3PR01MB6568.CANPRD01.PROD.OUTLOOK.COM> <LAFjy000000000000000000000000000000000000000000000R82LBC00daOne7EWQRqC895gvsl3lg@sfdc.net>
In-Reply-To: <LAFjy000000000000000000000000000000000000000000000R82LBC00daOne7EWQRqC895gvsl3lg@sfdc.net>
Subject: RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up documentation for surplus lab equipment
Date: Tue, 1 Mar 2022 10:29:04 -0600
Message-ID: <00ec01d82d89$7a8e1150$6faa33f0$@sapasequipment.com>
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Can you please provide an ETA?

Thanks,

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsapaseq
uipment.com%2F&data=04%7C01%7Cguillermo.lozanoonrubia%40mail.utoronto.ca%7
Cad9e9f5e01fc4a3de35908d9dbc899fb%7C78aac2262f034b4d9037b46d56c55210%7C0%7
C0%7C637782478194814074%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIj
oiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=4swlrTIzYDx0n%2F270u
wQJVAM1HNyToLD%2FkLf6whBHy8%3D&reserved=0> https://sapasequipment.com

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca> 
Sent: Tuesday, March 1, 2022 8:24 AM
To: slapos@uoguelph.ca
Cc: nina.white@rlcarriers.com; cusrvott@dayandrossinc.ca;
pam.updyke@rlcarriers.com; rcruz@sapasequipment.com;
cusrvtor@dayandrossinc.ca; mary.bennett@dayross.com
Subject: Re: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please
find pick up documentation for surplus lab equipment

Good day Susan,

A driver is reassigned for today.

If you have any questions, please let me know.

Katlyn Wilson-Fuller
Customer Care Representative, Customer Care
Day & Ross
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: Susan Lapos [slapos@uoguelph.ca]
Sent: 01/03/2022 8:11 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ;
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca> 
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> 
Subject: Re: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please
find pick up documentation for surplus lab equipment

AGAIN...... same story.

Pallets are still here Tuesday Mar 1/22

Susan Lapos   MLT

AHL Histology

Technical Supervisor

519-824-4120  x54612

slapos@uoguelph.ca <mailto:slapos@uoguelph.ca>

_____

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, February 28, 2022 12:58 PM
To: 'D&R Pickup Inquiry' <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >
Cc: Susan Lapos <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com>
<nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> >;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca>
<cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> >;
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com>
<pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca>
<cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> >;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com>
<mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> >
Subject: RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please
find pick up documentation for surplus lab equipment

CAUTION: This email originated from outside of the University of Guelph.
Do not click links or open attachments unless you recognize the sender and
know the content is safe. If in doubt, forward suspicious emails to
IThelp@uoguelph.ca <mailto:IThelp@uoguelph.ca>

Helo Jo,

Thanks for the update.

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >
Sent: Monday, February 28, 2022 11:50 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Cc: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> ;
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> 
Subject: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find
pick up documentation for surplus lab equipment

Good day Ricard,

Kindly be advised the pickup 0045106537 was missed, driver had no room to
complete.

The pickup has been updated for today with the same shipping hours.

We apologize for any inconvenience.

Jo Kinney
Customer Care Representative, Customer Care
Day & Ross 
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 28/02/2022 12:56 PM
To: mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ;
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca> 
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ; nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> ; cusrvott@dayandrossinc.ca
<mailto:cusrvott@dayandrossinc.ca> 
Subject: RE: [External] FW: YOUR ACTION REQUIRED: please find pick up
documentation for surplus lab equipment

Hi Mary

I was informed by my client/pick up location, cargo still hasn't been
picked up.  They can no longer wait as this space is reserved for
something else.

PLEASE resolve IMMEDIATELY.

Respectfully,

Richard

From: BENNETT, MARY <MARY.BENNETT@dayross.com
<mailto:MARY.BENNETT@dayross.com> >
Sent: Thursday, February 24, 2022 2:20 PM
To: D&R Pickup Request <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >
Cc: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; Customer
Service OTT <cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca>
>; Customer Service TOR <cusrvtor@dayandrossinc.ca
<mailto:cusrvtor@dayandrossinc.ca> >
Subject: FW: [External] FW: YOUR ACTION REQUIRED: please find pick up
documentation for surplus lab equipment
Importance: High

Good afternoon

I am including D&R pickup and customer service Dept, Transborder does not
coordinate pickups

Day & Ross please reply to the customer

Mary Bennett

Transborder Coordinator

Day & Ross Montreal

T: (514) 633-5677

Email: Mary.Bennett@dayross.com <mailto:Mary.Bennett@dayross.com>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, February 24, 2022 3:15 PM
To: 'Nina White' <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >; BENNETT, MARY
<MARY.BENNETT@dayross.com <mailto:MARY.BENNETT@dayross.com> >; 'Pam
Updyke' <pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >
Cc: 'Susan Lapos' <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >
Subject: [External] FW: YOUR ACTION REQUIRED: please find pick up
documentation for surplus lab equipment

This message is from an EXTERNAL SENDER - be CAUTIOUS with links and
attachments.

_____

Hello R and L Canada team,

I am not sure to whom  direct this so I am sending to all.  Cargo hasn't
been picked up yet and customer needs to clear their floor( and I need my
equipment).

Please advise.

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com
<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsapaseq
uipment.com%2F&data=04%7C01%7CMARY.BENNETT%40dayross.com%7C6e6efe43dc094ce
270eb08d9f7d24f84%7C59fa7797abec450581e68ce092642190%7C0%7C0%7C63781330504
9170715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTi
I6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aGdUsdgD%2FvA04RmPtBRW7zNn8SZmeNK9g5
E2OwtJG20%3D&reserved=0>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, February 17, 2022 4:33 PM
To: 'Susan Lapos' <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >
Subject: YOUR ACTION REQUIRED: please find pick up documentation for
surplus lab equipment

Hi Susan,

I am so sorry for the delay as we had to generate various shipping codes
and other information which unfortunately took us some time.

Please find carrier documentation.  One last favor( I promise you).
Kindly:

1.	Print 4 copies of of each form( total 8 copies).
2.	Sign the form titled  BOL CANADA UNIVERSITY at the bottom left
where it says SHIPPER
3.	Attach one copy of each form to each pallet
4.	The other 4 copies please give to carrier driver.

I TRULY appreciate all you have done in helping us grow our small lab
equipment business.

Again thanks!

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com

<https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer?oid=00
DU0000000Jzeq&esid=0184P00000hvUq9&from=int>

<https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer?oid=00
DU0000000Jzeq&esid=0184P00000hvYvT&from=ext>

------=_NextPart_001_00EE_01D82D57.2FF88350
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	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Can you please provide an =
ETA?&nbsp;&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Thanks, =
<o:p></o:p><o:p>&nbsp;</o:p>Richard Cruz<o:p></o:p>Owner <o:p></o:p>Sapas LLC<o:p></o:p>11511 Gaston Road&nbsp; Suite =
A-106<o:p></o:p>Katy, TX&nbsp; 77494 =
USA<o:p></o:p>713-502-3780<o:p></o:p><=
p class=3DMsoNormal style=3D'background:white'><a =
href=3D"https://can01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F=
%2Fsapasequipment.com%2F&amp;data=3D04%7C01%7Cguillermo.lozanoonrubia%40m=
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b46d56c55210%7C0%7C0%7C637782478194814074%7CUnknown%7CTWFpbGZsb3d8eyJWIjo=
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ata=3D4swlrTIzYDx0n%2F270uwQJVAM1HNyToLD%2FkLf6whBHy8%3D&amp;reserved=3D0=
">https://sapasequipment.com</a><o:p>=
</o:p>&nbsp;<o:p></o:p><img border=3D0 =
width=3D100 height=3D100 style=3D'width:1.0416in;height:1.0416in' =
id=3D"Picture_x0020_1" =
src=3D"cid:image001.jpg@01D82D57.2CA7F8C0"><o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: D&amp;R Pickup Inquiry =
&lt;purequest@dayandrossinc.ca&gt; Sent: Tuesday, March 1, =
2022 8:24 AM To: slapos@uoguelph.ca Cc: =
nina.white@rlcarriers.com; cusrvott@dayandrossinc.ca; =
pam.updyke@rlcarriers.com; rcruz@sapasequipment.com; =
cusrvtor@dayandrossinc.ca; mary.bennett@dayross.com Subject: =
Re: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick =
up documentation for surplus lab equipment<o:p></o:p></div></div><o:p>&nbsp;</o:p>Good day =
Susan,&nbsp; A driver is reassigned for today.&nbsp; If you have any =
questions, please let me know. Katlyn =
Wilson-Fuller Customer Care =
Representative, Customer Care Day &amp; Ross T: 866 =
329-7677 dayross.com</spa=
n> &nbsp; --------------- Original Message =
--------------- From: Susan Lapos =
[slapos@uoguelph.ca] Sent: 01/03/2022 8:11 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
<a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
 Cc: <a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a>; =
<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a><b=
r>Subject: Re: 0045106537 RE: [External] FW: YOUR ACTION =
REQUIRED: please find pick up documentation for surplus lab =
equipment <o:p></o:p><div>AGAIN...... same =
story.<o:p></o:p></div><div>Pallets are still here Tuesday =
Mar 1/22<o:p></o:p></div><div><div>&nbsp;<o:p></o:p></div>=
<div id=3DSignature><div><div id=3Ddivtagdefaultwrapper>&nbsp;<o:p></o:p>S=
usan Lapos&nbsp;&nbsp; =
MLT<o:p></o:p>AHL =
Histology<o:p></o:p>Technical =
Supervisor<o:p></o:p>519-824-4120&nbsp; =
x54612<o:p></o:p>&nbsp;<o:p></o:p><a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a><o:p></o:p></spa=
n></div></div></div></div><div id=3Dappendonsend>&nbsp;<o:p></o:p></div><div class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3DdivRplyFwdMsg>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Monday, February 28, 2022 12:58 PM To: =
'D&amp;R Pickup Inquiry' &lt;<a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
&gt; Cc: Susan Lapos &lt;<a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>&gt;; <a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a> =
&lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a> =
&lt;<a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a>&g=
t;; <a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a> =
&lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>&g=
t;; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a> =
&lt;<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>&g=
t;; <a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a> =
&lt;<a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a>&gt;=
 Subject: RE: 0045106537 RE: [External] FW: YOUR ACTION =
REQUIRED: please find pick up documentation for surplus lab =
equipment <o:p></o:p><div>&nbsp;<o:p></o:p></div></div><div>&nbsp;<o:p></o=
:p><div style=3D'border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt =
2.0pt 2.0pt'>CAUTION: This email originated from =
outside of the University of Guelph. Do not click links or open =
attachments unless you recognize the sender and know the content is =
safe. If in doubt, forward suspicious emails to <a =
href=3D"mailto:IThelp@uoguelph.ca">IThelp@uoguelph.ca</a><o:p></o:p></spa=
n></div>&nbsp; =
<o:p></o:p>&nbsp;<o:p></o:p><div>Helo =
Jo,<o:p></o:p>Thanks for the update. =
&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: D&amp;R Pickup Inquiry =
&lt;<a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
&gt; Sent: Monday, February 28, 2022 11:50 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Cc: <a href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>; =
<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a> =
Subject: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: =
please find pick up documentation for surplus lab =
equipment<o:p></o:p></div></div>&nbsp;<o:p></o:p>Good day =
Ricard, Kindly be =
advised the pickup 0045106537 was missed, driver had no room to =
complete. The pickup has =
been updated for today with the same shipping hours. We =
apologize&nbsp;for any inconvenience. Jo =
Kinney Customer Care =
Representative, Customer Care Day &amp; Ross =
 T: 866 =
329-7677 dayross.com</sp=
an> &nbsp; --------------- Original Message =
--------------- From: =
[rcruz@sapasequipment.com] Sent: 28/02/2022 12:56 =
PM To: <a href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a> Cc: <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a> Subject: RE: =
[External] FW: YOUR ACTION REQUIRED: please find pick up documentation =
for surplus lab equipment &nbsp;<o:p></o:p><div>Hi Mary<o:p></o:p>&nbsp;<o:p></o:p>I was =
informed by my client/pick up location, cargo still hasn&#8217;t been =
picked up.&nbsp; They can no longer wait as this space is =
reserved for something else.&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>PLEASE =
resolve IMMEDIATELY.<o:p></o:p>&nbsp;<o:p></o:p>Respectfully,<o:p></o:p>&nbsp;<o:p></o:p>Richard<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: BENNETT, MARY &lt;<a =
href=3D"mailto:MARY.BENNETT@dayross.com" =
target=3D"_blank">MARY.BENNETT@dayross.com</a>&gt; Sent: =
Thursday, February 24, 2022 2:20 PM To: D&amp;R Pickup Request =
&lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt; Cc: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; Customer Service OTT =
&lt;<a href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>&gt;; Customer Service =
TOR &lt;<a href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>&gt; Subject: =
FW: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab equipment Importance: =
High<o:p></o:p></div></div>&nbsp;<o:p></o:p>Good afternoon <o:p></o:p>&nbsp;<o:p></o:p>I am including D&amp;R =
pickup and customer service Dept, Transborder does not coordinate =
pickups <o:p></o:p>&nbsp;<o:p></o:p>Day &amp; Ross please =
reply to the customer <o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Mary =
Bennett<o:p></o:p>Transborder Coordinator&nbsp; =
<o:p></o:p>D=
ay &amp; Ross Montreal<o:p></o:p>T=
: =
(514) 633-5677<o:p></o:p>E=
mail: <a href=3D"mailto:Mary.Bennett@dayross.com" =
target=3D"_blank">Mary.Bennett@dayross.com</a><o:p></o:p><=
/p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Thursday, February 24, 2022 3:15 PM To: 'Nina White' &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt;; BENNETT, MARY =
&lt;<a href=3D"mailto:MARY.BENNETT@dayross.com" =
target=3D"_blank">MARY.BENNETT@dayross.com</a>&gt;; 'Pam Updyke' &lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>&gt; Cc: 'Susan =
Lapos' &lt;<a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt; Subject: =
[External] FW: YOUR ACTION REQUIRED: please find pick up documentation =
for surplus lab equipment<o:p></o:p></div></div>&nbsp;<o:p></o:p>This message is =
from an EXTERNAL SENDER - be CAUTIOUS with links and =
attachments.<o:p></o:p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"100%" =
align=3Dcenter></div><div>Hello R and L Canada =
team,<o:p></o:p>&nbsp;<o:p></o:p>I am not sure to whom &nbsp;direct this so I am =
sending to all.&nbsp; Cargo hasn&#8217;t been picked up yet and customer =
needs to clear their floor( and I need my equipment). =
&nbsp;&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Please advise.<o:p></o:p>Rich<o:p></o:p>&nbsp;<o:p></o:p>Richard =
Cruz<o:p></o:p>Owner <o:p></o:p>Sapas LLC<o:p></o:p>11511 Gaston Road&nbsp; Suite =
A-106<o:p></o:p>Katy, TX&nbsp; 77494 =
USA<o:p></o:p>713-502-3780<o:p></o:p><=
p class=3Dxmsonormal style=3D'background:white'><a =
href=3D"https://can01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F=
%2Fsapasequipment.com%2F&amp;data=3D04%7C01%7CMARY.BENNETT%40dayross.com%=
7C6e6efe43dc094ce270eb08d9f7d24f84%7C59fa7797abec450581e68ce092642190%7C0=
%7C0%7C637813305049170715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJ=
QIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=3DaGdUsdgD%2=
FvA04RmPtBRW7zNn8SZmeNK9g5E2OwtJG20%3D&amp;reserved=3D0" =
target=3D"_blank">https://sapasequipment.com</a><o:p></o:p>&nbsp;<o:p></o:p><img border=3D0 =
width=3D100 height=3D100 style=3D'width:1.0416in;height:1.0416in' =
id=3D"x_x_x_x_Picture_x0020_10" =
src=3D"cid:image001.jpg@01D82D57.2CA7F8C0"><o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Thursday, February 17, 2022 4:33 PM To: 'Susan Lapos' &lt;<a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt; Subject: YOUR =
ACTION REQUIRED: please find pick up documentation for surplus lab =
equipment<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi =
Susan,&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>I am so sorry for the delay as we had to generate =
various shipping codes and other information which unfortunately took us =
some time. &nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Please =
find carrier documentation.&nbsp; One last favor( I promise you).&nbsp; =
Kindly:<o:p></o:p><ol start=3D1 type=3D1><li class=3Dxmsonormal =
style=3D'mso-list:l0 level1 lfo1'>Print 4 copies of of each form( total =
8 copies).<o:p></o:p></li><li class=3Dxmsonormal style=3D'mso-list:l0 =
level1 lfo1'>Sign the form titled&nbsp; BOL CANADA UNIVERSITY at the =
bottom left where it says SHIPPER<o:p></o:p></li><li class=3Dxmsonormal =
style=3D'mso-list:l0 level1 lfo1'>Attach one copy of each form to each =
pallet<o:p></o:p></li><li class=3Dxmsonormal style=3D'mso-list:l0 level1 =
lfo1'>The other 4 copies please give to carrier =
driver.&nbsp;<o:p></o:p></li></ol>&nbsp;<o:p></o:p>I TRULY =
appreciate all you have done in helping us grow our small lab equipment =
business.&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Again =
thanks!<o:p></o:p>Rich<o:p></o:p>&nbsp;<o:p></o:p>Richard Cruz <o:p></o:p>Owner =
<o:p></o:p>Sapas =
LLC <o:p></o:p>11511 =
Gaston Road&nbsp; Suite A-106 =
<o:p></o:p>Katy, TX&nbsp; 77494 USA <o:p></o:p>713-502-3780 <o:p></o:p><a =
href=3D"https://can01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F=
%2Furldefense.com%2Fv3%2F__https%3A%2Fnam10.safelinks.protection.outlook.=
com%2F%3Furl%3Dhttps*3A*2F*2Fsapasequipment.com*2F%26data%3D04*7C01*7Ceva=
nsj*40vernal.bio*7C8c8bdea1effb45522e2208d9a9407fc8*7C61a202b5d7af478bb36=
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oiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000%26sda=
ta%3DM24aORW1T2YUG*2FXKVCnCsxD15aJdboj*2BYqlBQr2Pj78*3D%26reserved%3D0__%=
3BJSUlJSUlJSUlJSUlJSUlJSUlJQ!!ANQVzvgs!9vYq3z5AIo9LrHMQ-82FDvXryGB0XvFyB6=
noU6OvQk1fYb96CptyX_5d2d4L6o3kPg%24&amp;data=3D04%7C01%7CMARY.BENNETT%40d=
ayross.com%7C6e6efe43dc094ce270eb08d9f7d24f84%7C59fa7797abec450581e68ce09=
2642190%7C0%7C0%7C637813305049326946%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4w=
LjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=3D=
a2DfIcahs7cHy6eS%2BWclYUAQez7hUiww0zbYSdsE8P4%3D&amp;reserved=3D0" =
target=3D"_blank">https://sapasequipment.com</a> =
<o:p></o:p>&nbsp; =
<o:p></o:p><img =
border=3D0 width=3D100 height=3D100 =
style=3D'width:1.0416in;height:1.0416in' id=3D"x_Picture_x0020_1" =
src=3D"cid:image001.jpg@01D82D57.2CA7F8C0"><o:p></o:p>&nbsp;<o:p></o:p></div></div><img border=3D0 width=3D1 height=3D1 =
style=3D'width:.0104in;height:.0104in' id=3D"_x0000_i1043" =
src=3D"https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer=
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o:p></div></div><img border=3D0 width=3D1 =
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src=3D"https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer=
?oid=3D00DU0000000Jzeq&amp;esid=3D0184P00000hvYvT&amp;from=3Dext"><o:p></=
o:p></div></body></html>
------=_NextPart_001_00EE_01D82D57.2FF88350--

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