Da

✏️ Editing: 1646241168.M787269P2889314.aristoteles.x5servers.com,S=73408,W=75011:2,S

From: <rcruz@sapasequipment.com>
To: "'Susan Lapos'" <slapos@uoguelph.ca>
References: <027d01d829bb$2aedf290$80c9d7b0$@sapasequipment.com> <YT3PR01MB574797672A1DD86DCF26791E9F3D9@YT3PR01MB5747.CANPRD01.PROD.OUTLOOK.COM> <013301d82cc4$2a0bfaf0$7e23f0d0$@sapasequipment.com> <SwruD000000000000000000000000000000000000000000000R8106N00ZGpzCwEfTO-1tDp419Dyug@sfdc.net> <01c901d82ccc$db82c2c0$92884840$@sapasequipment.com> <YT3PR01MB656858450F0431CE54CDC6E9DD029@YT3PR01MB6568.CANPRD01.PROD.OUTLOOK.COM> <LAFjy000000000000000000000000000000000000000000000R82LBC00daOne7EWQRqC895gvsl3lg@sfdc.net> <00e601d82d89$798db850$6ca928f0$@sapasequipment.com> <ZEAo-000000000000000000000000000000000000000000000R82U2P009xaTV5BvRGSZ_lqFSPNt8w@sfdc.net> <YT3PR01MB6568979AA8D14DBD5AE48045DD039@YT3PR01MB6568.CANPRD01.PROD.OUTLOOK.COM> <cQIU-000000000000000000000000000000000000000000000R84BN700b6aDMnM2S_qenxzisudTOQ@sfdc.net> <032701d82e4c$121221c0$36366540$@sapasequipment.com> <bjKsI000000000000000000000000000000000000000000000R84KOL00jUAqVOwITz-z7-LSa55pcg@sfdc.net> <035701d82e4f$d64a7e90$82df7bb0$
	@sapasequipment.com> <9119F5F9-9CCA-4577-A35F-4E9DD3EE0280@uoguelph.ca>
In-Reply-To: <9119F5F9-9CCA-4577-A35F-4E9DD3EE0280@uoguelph.ca>
Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up documentation for surplus lab equipment
Date: Wed, 2 Mar 2022 11:12:40 -0600
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I have been on the phone with R&L. I have gotten my R&L sales rep involved. 
PLEASE DON’T THROW THE UNITS AWAY.  I will do what is needed to pick them 
up…..

From: Susan Lapos <slapos@uoguelph.ca>
Sent: Wednesday, March 2, 2022 10:13 AM
To: rcruz@sapasequipment.com
Cc: D&R Pickup Inquiry <purequest@dayandrossinc.ca>; 
nina.white@rlcarriers.com; cusrvott@dayandrossinc.ca; 
pam.updyke@rlcarriers.com; cusrvtor@dayandrossinc.ca; 
mary.bennett@dayross.com
Subject: Re: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: 
please find pick up documentation for surplus lab equipment

My guess would be the driver was at the wrong building.  Didnt bother to ask

Sent from my iPhone

On Mar 2, 2022, at 11:09 AM, rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> wrote:

CAUTION: This email originated from outside of the University of Guelph. Do 
not click links or open attachments unless you recognize the sender and know 
the content is safe. If in doubt, forward suspicious emails to 
IThelp@uoguelph.ca <mailto:IThelp@uoguelph.ca>

Haley,

May I speak with the driver?  Does he have Susans phone number?  What is the 
ETA?  I would like an A.M. ETA in case they run into any issues.

Thanks

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca 
<mailto:purequest@dayandrossinc.ca> >
Sent: Wednesday, March 2, 2022 10:05 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ; 
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ; 
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> ; 
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com>
Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: 
please find pick up documentation for surplus lab equipment

Good Day,

This order has been dispatched for today. The request for Susan to be 
contacted for pick up has been added as well.

Thank you,

Haley Welch
Customer Care Representative
Day & Ross
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 02/03/2022 11:42 AM
To: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ; 
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca>
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ; 
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ; 
cusrvott@dayandrossinc.ca
Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: 
please find pick up documentation for surplus lab equipment

Hello Haley,

So I spoke to Susan and she is ready to cancel this order.  I really don’t 
understand what the issue is.  The driver can pick up until 6pm.  They will 
see a sign that says SPECIMEN RECEPTION and ask for the pick up.  Susan 
never got a phone call yesterday, this is her number:  519-824-4120  x54612

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca 
<mailto:purequest@dayandrossinc.ca> >
Sent: Wednesday, March 2, 2022 6:50 AM
To: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca>
Cc: nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ; 
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> ; 
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; 
rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com>
Subject: Re: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: 
please find pick up documentation for surplus lab equipment

Good day Susan,

According to our system, it was noted that there was no freight for the 
driver.

Thank you,

Haley Welch
Customer Care Representative
Day & Ross
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: Susan Lapos [slapos@uoguelph.ca]
Sent: 02/03/2022 8:10 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; 
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca>
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ; 
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ; 
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca>
Subject: Re: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: 
please find pick up documentation for surplus lab equipment

AGAIN ... Wednesday MORNING March 2

STILL NO PICK UP

Susan Lapos   MLT

AHL Histology

Technical Supervisor

519-824-4120  x54612

slapos@uoguelph.ca <mailto:slapos@uoguelph.ca>

_____

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca 
<mailto:purequest@dayandrossinc.ca> >
Sent: Tuesday, March 1, 2022 12:32 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Cc: Susan Lapos <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >; 
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> 
<nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> >; 
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> 
<cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> >; 
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> 
<pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> 
<cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> >; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> 
<mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> >
Subject: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: 
please find pick up documentation for surplus lab equipment

Good Day Richard,

As per our system the driver has been dispatched and should be there by 
closing time of 4pm.

Thanks

Judy Porter
Customer Care Representative, Customer Care
Day & Ross
T: 1-866-329-7677
dayross.com

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 01/03/2022 12:29 PM
To: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ; 
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca>
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ; 
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ; 
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca>
Subject: RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find 
pick up documentation for surplus lab equipment

Can you please provide an ETA?

Thanks,

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsapasequipment.com%2F&data=04%7C01%7Cguillermo.lozanoonrubia%40mail.utoronto.ca%7Cad9e9f5e01fc4a3de35908d9dbc899fb%7C78aac2262f034b4d9037b46d56c55210%7C0%7C0%7C637782478194814074%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=4swlrTIzYDx0n%2F270uwQJVAM1HNyToLD%2FkLf6whBHy8%3D&reserved=0> 
https://sapasequipment.com

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca 
<mailto:purequest@dayandrossinc.ca> >
Sent: Tuesday, March 1, 2022 8:24 AM
To: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca>
Cc: nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ; 
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> ; 
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; 
rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com>
Subject: Re: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find 
pick up documentation for surplus lab equipment

Good day Susan,

A driver is reassigned for today.

If you have any questions, please let me know.

Katlyn Wilson-Fuller
Customer Care Representative, Customer Care
Day & Ross
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: Susan Lapos [slapos@uoguelph.ca]
Sent: 01/03/2022 8:11 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; 
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca>
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ; 
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ; 
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca>
Subject: Re: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find 
pick up documentation for surplus lab equipment

AGAIN...... same story.

Pallets are still here Tuesday Mar 1/22

Susan Lapos   MLT

AHL Histology

Technical Supervisor

519-824-4120  x54612

slapos@uoguelph.ca <mailto:slapos@uoguelph.ca>

_____

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, February 28, 2022 12:58 PM
To: 'D&R Pickup Inquiry' <purequest@dayandrossinc.ca 
<mailto:purequest@dayandrossinc.ca> >
Cc: Susan Lapos <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >; 
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> 
<nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> >; 
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> 
<cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> >; 
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> 
<pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> 
<cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> >; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> 
<mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> >
Subject: RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find 
pick up documentation for surplus lab equipment

Helo Jo,

Thanks for the update.

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca 
<mailto:purequest@dayandrossinc.ca> >
Sent: Monday, February 28, 2022 11:50 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ; 
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ; 
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> ; 
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ; 
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com>
Subject: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find 
pick up documentation for surplus lab equipment

Good day Ricard,

Kindly be advised the pickup 0045106537 was missed, driver had no room to 
complete.

The pickup has been updated for today with the same shipping hours.

We apologize for any inconvenience.

Jo Kinney
Customer Care Representative, Customer Care
Day & Ross
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 28/02/2022 12:56 PM
To: mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ; 
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca>
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; 
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ; 
slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ; nina.white@rlcarriers.com 
<mailto:nina.white@rlcarriers.com> ; cusrvott@dayandrossinc.ca 
<mailto:cusrvott@dayandrossinc.ca>
Subject: RE: [External] FW: YOUR ACTION REQUIRED: please find pick up 
documentation for surplus lab equipment

Hi Mary

I was informed by my client/pick up location, cargo still hasn’t been picked 
up.  They can no longer wait as this space is reserved for something else.

PLEASE resolve IMMEDIATELY.

Respectfully,

Richard

From: BENNETT, MARY <MARY.BENNETT@dayross.com 
<mailto:MARY.BENNETT@dayross.com> >
Sent: Thursday, February 24, 2022 2:20 PM
To: D&R Pickup Request <purequest@dayandrossinc.ca 
<mailto:purequest@dayandrossinc.ca> >
Cc: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; 
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ; 
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; Customer 
Service OTT <cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> >; 
Customer Service TOR <cusrvtor@dayandrossinc.ca 
<mailto:cusrvtor@dayandrossinc.ca> >
Subject: FW: [External] FW: YOUR ACTION REQUIRED: please find pick up 
documentation for surplus lab equipment
Importance: High

Good afternoon

I am including D&R pickup and customer service Dept, Transborder does not 
coordinate pickups

Day & Ross please reply to the customer

Mary Bennett

Transborder Coordinator

Day & Ross Montreal

T: (514) 633-5677

Email: Mary.Bennett@dayross.com <mailto:Mary.Bennett@dayross.com>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, February 24, 2022 3:15 PM
To: 'Nina White' <nina.white@rlcarriers.com 
<mailto:nina.white@rlcarriers.com> >; BENNETT, MARY 
<MARY.BENNETT@dayross.com <mailto:MARY.BENNETT@dayross.com> >; 'Pam Updyke' 
<pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >
Cc: 'Susan Lapos' <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >
Subject: [External] FW: YOUR ACTION REQUIRED: please find pick up 
documentation for surplus lab equipment

This message is from an EXTERNAL SENDER - be CAUTIOUS with links and 
attachments.

_____

Hello R and L Canada team,

I am not sure to whom  direct this so I am sending to all.  Cargo hasn’t 
been picked up yet and customer needs to clear their floor( and I need my 
equipment).

Please advise.

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com 
<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsapasequipment.com%2F&data=04%7C01%7CMARY.BENNETT%40dayross.com%7C6e6efe43dc094ce270eb08d9f7d24f84%7C59fa7797abec450581e68ce092642190%7C0%7C0%7C637813305049170715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aGdUsdgD%2FvA04RmPtBRW7zNn8SZmeNK9g5E2OwtJG20%3D&reserved=0>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, February 17, 2022 4:33 PM
To: 'Susan Lapos' <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >
Subject: YOUR ACTION REQUIRED: please find pick up documentation for surplus 
lab equipment

Hi Susan,

I am so sorry for the delay as we had to generate various shipping codes and 
other information which unfortunately took us some time.

Please find carrier documentation.  One last favor( I promise you).  Kindly:

1.	Print 4 copies of of each form( total 8 copies).
2.	Sign the form titled  BOL CANADA UNIVERSITY at the bottom left where it 
says SHIPPER
3.	Attach one copy of each form to each pallet
4.	The other 4 copies please give to carrier driver.

I TRULY appreciate all you have done in helping us grow our small lab 
equipment business.

Again thanks!

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

<https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer?oid=00DU0000000Jzeq&esid=0184P00000hvfsZ&from=ext>

------=_NextPart_001_03E6_01D82E26.72F08570
Content-Type: text/html;
	charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1>I have been on the phone with =
R&amp;L. I have gotten my R&amp;L sales rep involved.=C2=A0 PLEASE DON=E2=80=99T =
THROW THE UNITS AWAY.=C2=A0 I will do what is needed to pick them =
up=E2=80=A6..<o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Susan Lapos =
&lt;slapos@uoguelph.ca&gt; Sent: Wednesday, March 2, 2022 =
10:13 AM To: rcruz@sapasequipment.com Cc: D&amp;R =
Pickup Inquiry &lt;purequest@dayandrossinc.ca&gt;; =
nina.white@rlcarriers.com; cusrvott@dayandrossinc.ca; =
pam.updyke@rlcarriers.com; cusrvtor@dayandrossinc.ca; =
mary.bennett@dayross.com Subject: Re: 03/01 RE: 0045106537 RE: =
[External] FW: YOUR ACTION REQUIRED: please find pick up documentation =
for surplus lab equipment<o:p></o:p></div></div><o:p>&nbsp;</o:p>My guess would be the driver was at the =
wrong building. &nbsp;Didnt bother to ask<o:p></o:p><div>Sent from my iPhone<o:p></o:p></div><div> <o:p></o:p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'>On Mar 2, 2022, at 11:09 AM, <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
wrote:<o:p></o:p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div>=EF=BB=BF <o:p></o:p><div style=3D'border:solid =
#9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt'>CAUTION: This email originated from =
outside of the University of Guelph. Do not click links or open =
attachments unless you recognize the sender and know the content is =
safe. If in doubt, forward suspicious emails to <a =
href=3D"mailto:IThelp@uoguelph.ca">IThelp@uoguelph.ca</a><o:p></o:p></spa=
n></div><o:p>&nbsp;</o:p>Haley,&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>May I speak =
with the driver?&nbsp; Does he have Susans phone number?&nbsp; What is =
the ETA?&nbsp; I would like an A.M. ETA in case they run into any =
issues.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>Thanks<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: D&amp;R Pickup Inquiry &lt;<a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
&gt; Sent: Wednesday, March 2, 2022 10:05 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Cc: <a href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>; =
<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a> =
Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION =
REQUIRED: please find pick up documentation for surplus lab =
equipment<o:p></o:p></div></div>&nbsp;<o:p></o:p>Good =
Day, This order has been dispatched for today. The request for =
Susan to be contacted for pick up has been added as well. Thank =
you, Haley Welch Customer Care Representative Day &amp; =
Ross T: 866 329-7677 dayross.com --------------- Original =
Message --------------- From: =
[rcruz@sapasequipment.com] Sent: 02/03/2022 11:42 =
AM To: <a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
 Cc: <a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a>; =
<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a><b=
r>Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR =
ACTION REQUIRED: please find pick up documentation for surplus lab =
equipment <o:p></o:p><div>Hello =
Haley,&nbsp;<o:p></o:p>&nbsp;<o:p><=
/o:p>So I spoke =
to Susan and she is ready to cancel this order.&nbsp; I really =
don=E2=80=99t understand what the issue is.&nbsp; The driver can pick up =
until 6pm.&nbsp; They will see a sign that says SPECIMEN RECEPTION and =
ask for the pick up.&nbsp; Susan never got a phone call yesterday, this =
is her number: &nbsp;519-824-4120&nbsp; =
x54612<o:p></o:p>&nbsp;<o:p><=
/o:p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:=
 D&amp;R Pickup Inquiry &lt;<a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
&gt; Sent: Wednesday, March 2, 2022 6:50 AM To: <a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a> Cc: =
<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>; =
<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a> =
Subject: Re: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION =
REQUIRED: please find pick up documentation for surplus lab =
equipment<o:p></o:p></div></div>&nbsp;<o:p><=
/o:p>Good day =
Susan, According to our system, it was noted that there was no =
freight for the driver. Thank you, Haley Welch Customer =
Care Representative Day &amp; Ross T: 866 =
329-7677 dayross.com --------------- Original Message =
--------------- From: Susan Lapos =
[slapos@uoguelph.ca] Sent: 02/03/2022 8:10 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a> Cc: <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a> Subject: Re: =
03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please =
find pick up documentation for surplus lab =
equipment &nbsp;<o:p></o:p><div>AGAIN ... Wednesday MORNING March =
2&nbsp; &nbsp;<o:p></o:p></div><div>&nbsp;<o:p></o:p></div>=
<div>STILL NO PICK =
UP<o:p></o:p></div><div>&nbsp;<o:p></o:p></div>=
<div>&nbsp;<o:p></o:p></div>=
<div><div>&nbsp;<o:p></o:p></div>=
<div id=3DSignature><div><div id=3Ddivtagdefaultwrapper>&nbsp;<o:p></o:p>S=
usan Lapos&nbsp;&nbsp; =
MLT<o:p></o:p>AHL =
Histology<o:p></o:p>Technical =
Supervisor<o:p></o:p>519-824-4120&nbsp; =
x54612<o:p></o:p>&nbsp;<o:p></o:p><a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a><o:p></o:p></div></div=
></div></div><div id=3Dappendonsend>&nbsp;<o:p><=
/o:p></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3DdivRplyFwdMsg>From: =
D&amp;R Pickup Inquiry &lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt; Sent: =
Tuesday, March 1, 2022 12:32 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Cc: Susan =
Lapos &lt;<a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt;; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a> &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt;; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a> &lt;<a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>&gt;; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a> &lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>&gt;; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a> &lt;<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>&gt;; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a> &lt;<a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>&gt; Subject: =
03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please =
find pick up documentation for surplus lab =
equipment<o:p></o:p><div>&nbsp;<o:p><=
/o:p></div></div><div>&nbsp;<o:p></o:p><div =
style=3D'border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt'>CAUTION: This email originated from =
outside of the University of Guelph. Do not click links or open =
attachments unless you recognize the sender and know the content is =
safe. If in doubt, forward suspicious emails to <a =
href=3D"mailto:IThelp@uoguelph.ca" =
target=3D"_blank">IThelp@uoguelph.ca</a><o:p></o:p></div>&nbsp;<o:p><=
/o:p>&nbsp;<o:p></o:p>Good Day =
Richard,&nbsp; As per our system the driver has been dispatched =
and should be there by closing time of =
4pm. Thanks&nbsp; Judy =
Porter Customer Care =
Representative, Customer Care Day &amp; Ross T: =
1-866-329-7677 dayross.com</sp=
an> --------------- Original Message =
--------------- From: =
[rcruz@sapasequipment.com] Sent: 01/03/2022 12:29 =
PM To: <a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a> Cc: <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a> Subject: RE: =
0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab =
equipment &nbsp;<o:p></o:p></div><div>Can =
you please provide an ETA?&nbsp;&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Thanks,<o:p></o:p>&nbsp;<o:p></o:p>Richard =
Cruz<o:p></o:p>Owner <o:p></o:p>Sapas LLC<o:p></o:p>11511 Gaston Road&nbsp; Suite =
A-106<o:p></o:p>Katy, TX&nbsp; 77494 =
USA<o:p></o:p>713-502-3780<o:p></o:p><=
p class=3Dxmsonormal style=3D'background:white'><a =
href=3D"https://can01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F=
%2Fsapasequipment.com%2F&amp;data=3D04%7C01%7Cguillermo.lozanoonrubia%40m=
ail.utoronto.ca%7Cad9e9f5e01fc4a3de35908d9dbc899fb%7C78aac2262f034b4d9037=
b46d56c55210%7C0%7C0%7C637782478194814074%7CUnknown%7CTWFpbGZsb3d8eyJWIjo=
iMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sd=
ata=3D4swlrTIzYDx0n%2F270uwQJVAM1HNyToLD%2FkLf6whBHy8%3D&amp;reserved=3D0=
" target=3D"_blank">https://sapasequipment.com</a><o:p>=
</o:p>&nbsp;<o:p></o:p><img border=3D0 =
width=3D100 height=3D100 style=3D'width:1.0416in;height:1.0416in' =
id=3D"x_Picture_x0020_1" =
src=3D"cid:image001.jpg@01D82E26.6E178620"><o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: D&amp;R Pickup Inquiry =
&lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt; Sent: =
Tuesday, March 1, 2022 8:24 AM To: <a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a> Cc: <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a> Subject: Re: =
0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab equipment<o:p></o:p></div></div>&nbsp;<o:p></o:p>Good day =
Susan,&nbsp; A driver is reassigned for today.&nbsp; If you have any =
questions, please let me know. Katlyn =
Wilson-Fuller Customer Care =
Representative, Customer Care Day &amp; Ross T: 866 =
329-7677 dayross.com</spa=
n> &nbsp; --------------- Original Message =
--------------- From: Susan Lapos =
[slapos@uoguelph.ca] Sent: 01/03/2022 8:11 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a> Cc: <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a> Subject: Re: =
0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab =
equipment &nbsp;<o:p></o:p><div>AGAIN...... same =
story.<o:p></o:p></div><div>Pallets are still here Tuesday =
Mar 1/22<o:p></o:p></div><div><div>&nbsp;<o:p></o:p></div>=
<div id=3D"x_Signature"><div><div id=3D"x_divtagdefaultwrapper">&nbsp;<o:p></o:p>S=
usan Lapos&nbsp;&nbsp; =
MLT<o:p></o:p>AHL =
Histology<o:p></o:p>Technical =
Supervisor<o:p></o:p>519-824-4120&nbsp; =
x54612<o:p></o:p>&nbsp;<o:p></o:p><a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a><o:p></o:p></div></div=
></div></div><div id=3D"x_appendonsend">&nbsp;<o:p></o:p></div><div class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3D"x_divRplyFwdMsg">From: <a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Monday, February 28, 2022 12:58 PM To: 'D&amp;R Pickup =
Inquiry' &lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt; Cc: Susan =
Lapos &lt;<a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt;; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a> &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt;; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a> &lt;<a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>&gt;; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a> &lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>&gt;; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a> &lt;<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>&gt;; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a> &lt;<a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>&gt; Subject: =
RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick =
up documentation for surplus lab equipment<o:p></o:p><div>&nbsp;<o:p></o:p></div></div><div>&nbsp;<o:p></=
o:p><div style=3D'border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt =
2.0pt 2.0pt'>CAUTION: This email originated from =
outside of the University of Guelph. Do not click links or open =
attachments unless you recognize the sender and know the content is =
safe. If in doubt, forward suspicious emails to <a =
href=3D"mailto:IThelp@uoguelph.ca" =
target=3D"_blank">IThelp@uoguelph.ca</a><o:p></o:p></div>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div>Helo Jo,<o:p></o:p>Thanks =
for the update. &nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: D&amp;R Pickup Inquiry =
&lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt; Sent: =
Monday, February 28, 2022 11:50 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> Cc: <a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a> Subject: =
0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab equipment<o:p></o:p></div></div>&nbsp;<o:p></o:p>Good day =
Ricard, Kindly be =
advised the pickup 0045106537 was missed, driver had no room to =
complete. The pickup has =
been updated for today with the same shipping hours. We =
apologize&nbsp;for any inconvenience. Jo =
Kinney Customer Care =
Representative, Customer Care Day &amp; Ross =
 T: 866 =
329-7677 dayross.com</sp=
an> &nbsp; --------------- Original Message =
--------------- From: =
[rcruz@sapasequipment.com] Sent: 28/02/2022 12:56 =
PM To: <a href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a> Cc: <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a> Subject: RE: =
[External] FW: YOUR ACTION REQUIRED: please find pick up documentation =
for surplus lab equipment &nbsp;<o:p></o:p><div>Hi Mary<o:p></o:p>&nbsp;<o:p></o:p>I was =
informed by my client/pick up location, cargo still hasn=E2=80=99t been =
picked up.&nbsp; They can no longer wait as this space is =
reserved for something else.&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>PLEASE =
resolve IMMEDIATELY.<o:p></o:p>&nbsp;<o:p></o:p>Respectfully,<o:p></o:p>&nbsp;<o:p></o:p>Richard<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: BENNETT, MARY &lt;<a =
href=3D"mailto:MARY.BENNETT@dayross.com" =
target=3D"_blank">MARY.BENNETT@dayross.com</a>&gt; Sent: =
Thursday, February 24, 2022 2:20 PM To: D&amp;R Pickup Request =
&lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt; Cc: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; Customer Service OTT =
&lt;<a href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>&gt;; Customer Service =
TOR &lt;<a href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>&gt; Subject: =
FW: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab equipment Importance: =
High<o:p></o:p></div></div>&nbsp;<o:p></o:p>Good afternoon <o:p></o:p>&nbsp;<o:p></o:p>I am including D&amp;R =
pickup and customer service Dept, Transborder does not coordinate =
pickups <o:p></o:p>&nbsp;<o:p></o:p>Day &amp; Ross please =
reply to the customer <o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Mary =
Bennett<o:p></o:p>Transborder Coordinator&nbsp; =
<o:p></o:p>D=
ay &amp; Ross Montreal<o:p></o:p>T=
: =
(514) 633-5677<o:p></o:p>E=
mail: <a href=3D"mailto:Mary.Bennett@dayross.com" =
target=3D"_blank">Mary.Bennett@dayross.com</a><o:p></o:p><=
/p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Thursday, February 24, 2022 3:15 PM To: 'Nina White' &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt;; BENNETT, MARY =
&lt;<a href=3D"mailto:MARY.BENNETT@dayross.com" =
target=3D"_blank">MARY.BENNETT@dayross.com</a>&gt;; 'Pam Updyke' &lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>&gt; Cc: 'Susan =
Lapos' &lt;<a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt; Subject: =
[External] FW: YOUR ACTION REQUIRED: please find pick up documentation =
for surplus lab equipment<o:p></o:p></div></div>&nbsp;<o:p></o:p>This message is =
from an EXTERNAL SENDER - be CAUTIOUS with links and =
attachments.<o:p></o:p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"100%" =
align=3Dcenter></div><div>Hello R and L Canada =
team,<o:p></o:p>&nbsp;<o:p></o:p>I am not sure to whom &nbsp;direct this so I am =
sending to all.&nbsp; Cargo hasn=E2=80=99t been picked up yet and =
customer needs to clear their floor( and I need my equipment). =
&nbsp;&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Please =
advise.<o:p></o:p>Rich<o:p></o:p>&nbsp;<o:p></o:p>Richard =
Cruz<o:p></o:p>Owner <o:p></o:p>Sapas LLC<o:p></o:p>11511 Gaston Road&nbsp; Suite =
A-106<o:p></o:p>Katy, TX&nbsp; 77494 =
USA<o:p></o:p>713-502-3780<o:p></o:p><=
p class=3Dxxmsonormal style=3D'background:white'><a =
href=3D"https://can01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F=
%2Fsapasequipment.com%2F&amp;data=3D04%7C01%7CMARY.BENNETT%40dayross.com%=
7C6e6efe43dc094ce270eb08d9f7d24f84%7C59fa7797abec450581e68ce092642190%7C0=
%7C0%7C637813305049170715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJ=
QIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=3DaGdUsdgD%2=
FvA04RmPtBRW7zNn8SZmeNK9g5E2OwtJG20%3D&amp;reserved=3D0" =
target=3D"_blank">https://sapasequipment.com</a><o:p></o:p>&nbsp;<o:p></o:p><img border=3D0 =
width=3D100 height=3D100 style=3D'width:1.0416in;height:1.0416in' =
id=3D"x_x_x_x_x_Picture_x0020_10" =
src=3D"cid:image001.jpg@01D82E26.6E178620"><o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; Sent: =
Thursday, February 17, 2022 4:33 PM To: 'Susan Lapos' &lt;<a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt; Subject: YOUR =
ACTION REQUIRED: please find pick up documentation for surplus lab =
equipment<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi =
Susan,&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>I am so =
sorry for the delay as we had to generate various shipping codes and =
other information which unfortunately took us some time. =
&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Please find carrier documentation.&nbsp; One last =
favor( I promise =
you).&nbsp; Kindly:<o:p></o:p><ol start=3D1 type=3D1><li =
class=3Dxxmsonormal style=3D'mso-list:l0 level1 lfo3'>Print 4 copies of =
of each form( total 8 copies).<o:p></o:p></li><li class=3Dxxmsonormal =
style=3D'mso-list:l0 level1 lfo3'>Sign the form titled&nbsp; BOL CANADA =
UNIVERSITY at the bottom left where it says SHIPPER<o:p></o:p></li><li =
class=3Dxxmsonormal style=3D'mso-list:l0 level1 lfo3'>Attach one copy of =
each form to each pallet<o:p></o:p></li><li class=3Dxxmsonormal =
style=3D'mso-list:l0 level1 lfo3'>The other 4 copies please give to =
carrier driver.&nbsp;<o:p></o:p></li></ol>&nbsp;<o:p></o:p>I TRULY =
appreciate all you have done in helping us grow our small lab equipment =
business.&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Again =
thanks!<o:p></o:p>Rich<o:p></o:p>&nbsp;<o:p></o:p>Richard Cruz <o:p></o:p>Owner =
<o:p></o:p>Sapas =
LLC <o:p></o:p>11511 =
Gaston Road&nbsp; Suite A-106 =
<o:p></o:p>Katy, TX&nbsp; 77494 USA =
<o:p></o:p></div></div></div></div></div></div><img border=3D0 width=3D1 height=3D1 =
style=3D'width:.0104in;height:.0104in' id=3D"_x0000_i1029" =
src=3D"https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer=
?oid=3D00DU0000000Jzeq&amp;esid=3D0184P00000hvfsZ&amp;from=3Dext"><o:p></=
o:p></div></blockquote></div></body></html>
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