Da

✏️ Editing: 1646348036.M922703P693936.aristoteles.x5servers.com,S=87312,W=89301:2,S

From: <rcruz@sapasequipment.com>
To: "'Nina White'" <nina.white@rlcarriers.com>,
	"'Kassie L. Keech $Gall$'" <kkeech@rlcarriers.com>
References: <027d01d829bb$2aedf290$80c9d7b0$@sapasequipment.com> <YT3PR01MB574797672A1DD86DCF26791E9F3D9@YT3PR01MB5747.CANPRD01.PROD.OUTLOOK.COM> <013301d82cc4$2a0bfaf0$7e23f0d0$@sapasequipment.com> <SwruD000000000000000000000000000000000000000000000R8106N00ZGpzCwEfTO-1tDp419Dyug@sfdc.net> <01c901d82ccc$db82c2c0$92884840$@sapasequipment.com> <YT3PR01MB656858450F0431CE54CDC6E9DD029@YT3PR01MB6568.CANPRD01.PROD.OUTLOOK.COM> <LAFjy000000000000000000000000000000000000000000000R82LBC00daOne7EWQRqC895gvsl3lg@sfdc.net> <00e601d82d89$798db850$6ca928f0$@sapasequipment.com> <ZEAo-000000000000000000000000000000000000000000000R82U2P009xaTV5BvRGSZ_lqFSPNt8w@sfdc.net> <YT3PR01MB6568979AA8D14DBD5AE48045DD039@YT3PR01MB6568.CANPRD01.PROD.OUTLOOK.COM> <cQIU-000000000000000000000000000000000000000000000R84BN700b6aDMnM2S_qenxzisudTOQ@sfdc.net> <032701d82e4c$121221c0$36366540$@sapasequipment.com>,<bjKsI000000000000000000000000000000000000000000000R84KOL00jUAqVOwITz-z7-LSa55pcg@sfdc.net> <9ae7a33f54d044f1bda86aa58a7bbb6
	c@rlcarriers.com> <29cedbe2a39d4f979b4a84ad967f8d48@rlcarriers.com>,<35647c3eb8044394854b3e648d375c8b@rlcarriers.com> <97b2f208c3e04d129cbf7422a2f47794@rlcarriers.com>,<5e34cb430d604d0fbb96afa9aa6af352@rlcarriers.com> <b64708cb071e4e4fb15a3c3250ab7c12@rlcarriers.com> 
In-Reply-To: 
Subject: RE: 03/01 RE: 0045106537  RE: [External] FW: YOUR ACTION REQUIRED: please find pick up documentation for surplus lab equipment
Date: Thu, 3 Mar 2022 16:53:52 -0600
Message-ID: <085201d82f51$8fcb4730$af61d590$@sapasequipment.com>
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??????

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com> 
Sent: Thursday, March 3, 2022 3:17 PM
To: 'Nina White' <nina.white@rlcarriers.com>; 'Kassie L. Keech (Gall)'
<kkeech@rlcarriers.com>
Cc: 'Susan Lapos' <slapos@uoguelph.ca>
Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

Hello R&L Team,

Can you please update?

Thanks

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Thursday, March 3, 2022 2:57 PM
To: Kassie L. Keech (Gall) <kkeech@rlcarriers.com
<mailto:kkeech@rlcarriers.com> >
Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

Kassie,

Can you please check and confirm if freight was picked up today for this
customer please?

Nina White

R+L Carriers

(281)788-5929

-------- Original message --------

From: "Kassie L. Keech (Gall)" <kkeech@rlcarriers.com
<mailto:kkeech@rlcarriers.com> >

Date: 3/3/22 7:03 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

This has been escalated. I completely agree.

Hopefully I hear back from Ryan early this morning on a solution.

Thank you

Kassie Keech-Gall

From: Nina White 
Sent: Wednesday, March 2, 2022 5:46 PM
To: Kassie L. Keech (Gall) <kkeech@rlcarriers.com
<mailto:kkeech@rlcarriers.com> >
Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

Thank you but this is beyond unacceptable. They have been requesting this
pick up for.pver 5 days

Nina White

R+L Carriers

(281)788-5929

-------- Original message --------

From: "Kassie L. Keech (Gall)" <kkeech@rlcarriers.com
<mailto:kkeech@rlcarriers.com> >

Date: 3/2/22 3:59 PM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: FW: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

Good afternoon Nina,

I have spoke to D&R and they stated they are extremely busy in this
region. They are not sure if they can stop by this customs location today.
They did update the pick up with the new phone number you provided.

I did escalate this to see if I could pull strings but the mgr also
advised that they were just extremely busy.

I will follow up with this in the morning.

Thank you

Kassie Keech-Gall

From: Nina White 
Sent: Wednesday, March 2, 2022 4:20 PM
To: purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca> ;
rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Cc: cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> ; Pam
Updyke <pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> 
Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

Do we  have any updates? The customer needs to know if we are going to
pick up the material today.

Please advise

Nina White

R+L Carriers

(281)788-5929

-------- Original message --------

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >

Date: 3/2/22 10:05 AM (GMT-06:00)

To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Cc: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> , Nina White
<nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> >,
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> , Pam Updyke
<pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >,
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ,
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com>

Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

--- WARNING: This message is from an outside source. ---

Good Day,

This order has been dispatched for today. The request for Susan to be
contacted for pick up has been added as well.

Thank you,

Haley Welch
Customer Care Representative
Day & Ross
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 02/03/2022 11:42 AM
To: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ;
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca> 
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> 
Subject: RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

Hello Haley,

So I spoke to Susan and she is ready to cancel this order.  I really don't
understand what the issue is.  The driver can pick up until 6pm.  They
will see a sign that says SPECIMEN RECEPTION and ask for the pick up.
Susan never got a phone call yesterday, this is her number:  519-824-4120
x54612

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >
Sent: Wednesday, March 2, 2022 6:50 AM
To: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> 
Cc: nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> ;
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> 
Subject: Re: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

Good day Susan,

According to our system, it was noted that there was no freight for the
driver.

Thank you,

Haley Welch
Customer Care Representative
Day & Ross
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: Susan Lapos [slapos@uoguelph.ca]
Sent: 02/03/2022 8:10 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ;
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca> 
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> 
Subject: Re: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

AGAIN ... Wednesday MORNING March 2

STILL NO PICK UP

Susan Lapos   MLT

AHL Histology

Technical Supervisor

519-824-4120  x54612

slapos@uoguelph.ca <mailto:slapos@uoguelph.ca>

_____

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >
Sent: Tuesday, March 1, 2022 12:32 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Cc: Susan Lapos <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com>
<nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> >;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca>
<cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> >;
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com>
<pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca>
<cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> >;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com>
<mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> >
Subject: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED:
please find pick up documentation for surplus lab equipment

CAUTION: This email originated from outside of the University of Guelph.
Do not click links or open attachments unless you recognize the sender and
know the content is safe. If in doubt, forward suspicious emails to
IThelp@uoguelph.ca <mailto:IThelp@uoguelph.ca>

Good Day Richard,

As per our system the driver has been dispatched and should be there by
closing time of 4pm.

Thanks

Judy Porter
Customer Care Representative, Customer Care
Day & Ross
T: 1-866-329-7677
dayross.com

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 01/03/2022 12:29 PM
To: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ;
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca> 
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> 
Subject: RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please
find pick up documentation for surplus lab equipment

Can you please provide an ETA?

Thanks,

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsapaseq
uipment.com%2F&data=04%7C01%7Cguillermo.lozanoonrubia%40mail.utoronto.ca%7
Cad9e9f5e01fc4a3de35908d9dbc899fb%7C78aac2262f034b4d9037b46d56c55210%7C0%7
C0%7C637782478194814074%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIj
oiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=4swlrTIzYDx0n%2F270u
wQJVAM1HNyToLD%2FkLf6whBHy8%3D&reserved=0> https://sapasequipment.com

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >
Sent: Tuesday, March 1, 2022 8:24 AM
To: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> 
Cc: nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> ;
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> 
Subject: Re: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please
find pick up documentation for surplus lab equipment

Good day Susan,

A driver is reassigned for today.

If you have any questions, please let me know.

Katlyn Wilson-Fuller
Customer Care Representative, Customer Care
Day & Ross
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: Susan Lapos [slapos@uoguelph.ca]
Sent: 01/03/2022 8:11 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ;
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca> 
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> 
Subject: Re: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please
find pick up documentation for surplus lab equipment

AGAIN...... same story.

Pallets are still here Tuesday Mar 1/22

Susan Lapos   MLT

AHL Histology

Technical Supervisor

519-824-4120  x54612

slapos@uoguelph.ca <mailto:slapos@uoguelph.ca>

_____

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, February 28, 2022 12:58 PM
To: 'D&R Pickup Inquiry' <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >
Cc: Susan Lapos <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com>
<nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> >;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca>
<cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> >;
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com>
<pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca>
<cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> >;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com>
<mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> >
Subject: RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please
find pick up documentation for surplus lab equipment

Helo Jo,

Thanks for the update.

From: D&R Pickup Inquiry <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >
Sent: Monday, February 28, 2022 11:50 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Cc: slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca> ;
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> 
Subject: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find
pick up documentation for surplus lab equipment

Good day Ricard,

Kindly be advised the pickup 0045106537 was missed, driver had no room to
complete.

The pickup has been updated for today with the same shipping hours.

We apologize for any inconvenience.

Jo Kinney
Customer Care Representative, Customer Care
Day & Ross 
T: 866 329-7677
dayross.com

--------------- Original Message ---------------
From: [rcruz@sapasequipment.com]
Sent: 28/02/2022 12:56 PM
To: mary.bennett@dayross.com <mailto:mary.bennett@dayross.com> ;
purequest@dayandrossinc.ca <mailto:purequest@dayandrossinc.ca> 
Cc: pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ;
cusrvtor@dayandrossinc.ca <mailto:cusrvtor@dayandrossinc.ca> ;
slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> ; nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> ; cusrvott@dayandrossinc.ca
<mailto:cusrvott@dayandrossinc.ca> 
Subject: RE: [External] FW: YOUR ACTION REQUIRED: please find pick up
documentation for surplus lab equipment

Hi Mary

I was informed by my client/pick up location, cargo still hasn't been
picked up.  They can no longer wait as this space is reserved for
something else.

PLEASE resolve IMMEDIATELY.

Respectfully,

Richard

From: BENNETT, MARY <MARY.BENNETT@dayross.com
<mailto:MARY.BENNETT@dayross.com> >
Sent: Thursday, February 24, 2022 2:20 PM
To: D&R Pickup Request <purequest@dayandrossinc.ca
<mailto:purequest@dayandrossinc.ca> >
Cc: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ;
nina.white@rlcarriers.com <mailto:nina.white@rlcarriers.com> ;
pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> ; Customer
Service OTT <cusrvott@dayandrossinc.ca <mailto:cusrvott@dayandrossinc.ca>
>; Customer Service TOR <cusrvtor@dayandrossinc.ca
<mailto:cusrvtor@dayandrossinc.ca> >
Subject: FW: [External] FW: YOUR ACTION REQUIRED: please find pick up
documentation for surplus lab equipment
Importance: High

Good afternoon

I am including D&R pickup and customer service Dept, Transborder does not
coordinate pickups

Day & Ross please reply to the customer

Mary Bennett

Transborder Coordinator

Day & Ross Montreal

T: (514) 633-5677

Email: Mary.Bennett@dayross.com <mailto:Mary.Bennett@dayross.com>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, February 24, 2022 3:15 PM
To: 'Nina White' <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >; BENNETT, MARY
<MARY.BENNETT@dayross.com <mailto:MARY.BENNETT@dayross.com> >; 'Pam
Updyke' <pam.updyke@rlcarriers.com <mailto:pam.updyke@rlcarriers.com> >
Cc: 'Susan Lapos' <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >
Subject: [External] FW: YOUR ACTION REQUIRED: please find pick up
documentation for surplus lab equipment

This message is from an EXTERNAL SENDER - be CAUTIOUS with links and
attachments.

_____

Hello R and L Canada team,

I am not sure to whom  direct this so I am sending to all.  Cargo hasn't
been picked up yet and customer needs to clear their floor( and I need my
equipment).

Please advise.

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

713-502-3780

https://sapasequipment.com
<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsapaseq
uipment.com%2F&data=04%7C01%7CMARY.BENNETT%40dayross.com%7C6e6efe43dc094ce
270eb08d9f7d24f84%7C59fa7797abec450581e68ce092642190%7C0%7C0%7C63781330504
9170715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTi
I6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aGdUsdgD%2FvA04RmPtBRW7zNn8SZmeNK9g5
E2OwtJG20%3D&reserved=0>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, February 17, 2022 4:33 PM
To: 'Susan Lapos' <slapos@uoguelph.ca <mailto:slapos@uoguelph.ca> >
Subject: YOUR ACTION REQUIRED: please find pick up documentation for
surplus lab equipment

Hi Susan,

I am so sorry for the delay as we had to generate various shipping codes
and other information which unfortunately took us some time.

Please find carrier documentation.  One last favor( I promise you).
Kindly:

1.	Print 4 copies of of each form( total 8 copies). 
2.	Sign the form titled  BOL CANADA UNIVERSITY at the bottom left
where it says SHIPPER 
3.	Attach one copy of each form to each pallet 
4.	The other 4 copies please give to carrier driver.

I TRULY appreciate all you have done in helping us grow our small lab
equipment business.

Again thanks!

Rich

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road  Suite A-106

Katy, TX  77494 USA

<https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer?oid=00
DU0000000Jzeq&esid=0184P00000hvfsZ&from=ext>

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>??????<o:p></=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
rcruz@sapasequipment.com &lt;rcruz@sapasequipment.com&gt; =
<br><b>Sent:</b> Thursday, March 3, 2022 3:17 PM<br><b>To:</b> 'Nina =
White' &lt;nina.white@rlcarriers.com&gt;; 'Kassie L. Keech (Gall)' =
&lt;kkeech@rlcarriers.com&gt;<br><b>Cc:</b> 'Susan Lapos' =
&lt;slapos@uoguelph.ca&gt;<br><b>Subject:</b> RE: 03/01 RE: 0045106537 =
RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab =
equipment<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hello =
R&amp;L Team,&nbsp; <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Can you =
please update?&nbsp;&nbsp; <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks<o:p></=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Thursday, March 3, 2022 2:57 PM<br><b>To:</b> Kassie =
L. Keech (Gall) &lt;<a =
href=3D"mailto:kkeech@rlcarriers.com">kkeech@rlcarriers.com</a>&gt;<br><b=
>Subject:</b> RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION =
REQUIRED: please find pick up documentation for surplus lab =
equipment<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Kassie,<o:p><=
/o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Can you =
please check and confirm if freight was picked up today for this =
customer please?<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><div id=3D"composer_signature"><div><p =
class=3DMsoNormal><span =
style=3D'font-size:9.5pt;font-family:"Calibri",sans-serif;color:#575757'>=
Nina White<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;font-family:"Calibri",sans-serif;color:#575757'>=
R+L Carriers<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;font-family:"Calibri",sans-serif;color:#575757'>=
(281)788-5929<o:p></o:p></span></p></div></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>-------- =
Original message --------<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From: =
&quot;Kassie L. Keech (Gall)&quot; &lt;<a =
href=3D"mailto:kkeech@rlcarriers.com">kkeech@rlcarriers.com</a>&gt; =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Date: 3/3/22 =
7:03 AM (GMT-06:00) <o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Subject: RE: =
03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please =
find pick up documentation for surplus lab equipment =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>This has =
been escalated. I completely agree.</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hopefully I =
hear back from Ryan early this morning on a =
solution.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#00B050'=
>Thank you</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#00B050'=
>Kassie Keech-Gall</span><o:p></o:p></p></div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
Nina White <br><b>Sent:</b> Wednesday, March 2, 2022 5:46 =
PM<br><b>To:</b> Kassie L. Keech (Gall) &lt;<a =
href=3D"mailto:kkeech@rlcarriers.com">kkeech@rlcarriers.com</a>&gt;<br><b=
>Subject:</b> RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION =
REQUIRED: please find pick up documentation for surplus lab =
equipment</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Thank you =
but this is beyond unacceptable. They have been requesting this pick up =
for.pver 5 days&nbsp;</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p></div><div id=3D"composer_signature"><div><p =
class=3DMsoNormal><span =
style=3D'font-size:9.5pt;font-family:"Calibri",sans-serif;color:#575757'>=
Nina White</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;font-family:"Calibri",sans-serif;color:#575757'>=
R+L Carriers</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;font-family:"Calibri",sans-serif;color:#575757'>=
(281)788-5929</span><o:p></o:p></p></div></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>-------- =
Original message --------</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From: =
&quot;Kassie L. Keech (Gall)&quot; &lt;<a =
href=3D"mailto:kkeech@rlcarriers.com">kkeech@rlcarriers.com</a>&gt; =
</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Date: 3/2/22 =
3:59 PM (GMT-06:00) </span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; </span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Subject: FW: =
03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please =
find pick up documentation for surplus lab equipment =
</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Good =
afternoon Nina,</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>I have spoke =
to D&amp;R and they stated they are extremely busy in this region. They =
are not sure if they can stop by this customs location today. They did =
update the pick up with the new phone number you =
provided.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>I did =
escalate this to see if I could pull strings but the mgr also advised =
that they were just extremely busy.</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>I will =
follow up with this in the morning.</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#00B050'=
>Thank you</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#00B050'=
>Kassie Keech-Gall</span><o:p></o:p></p></div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;</span>=
<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'=
>&nbsp;</span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
Nina White <br><b>Sent:</b> Wednesday, March 2, 2022 4:20 =
PM<br><b>To:</b> <a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
; <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a>; =
Pam Updyke &lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>&g=
t;; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a><br>=
<b>Subject:</b> RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION =
REQUIRED: please find pick up documentation for surplus lab =
equipment</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal>Do =
we&nbsp; have any updates? The customer needs to know if we are going to =
pick up the material today.<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Please advise&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;color:#575757'>Nina =
White</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;color:#575757'>R+L =
Carriers</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;color:#575757'>(281)788-5929</span><o:p></o:p><=
/p></div></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: D&amp;R =
Pickup Inquiry &lt;<a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
&gt; <o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 3/2/22 10:05 =
AM (GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Cc: <a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>, Nina White =
&lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;, <a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a>, =
Pam Updyke &lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>&g=
t;, <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>, =
<a href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: 03/01 RE: =
0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab equipment <o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Good Day,<br><br>This order has been =
dispatched for today. The request for Susan to be contacted for pick up =
has been added as well.<br><br>Thank you,<br><br>Haley Welch<br>Customer =
Care Representative<br>Day &amp; Ross<br>T: 866 =
329-7677<br>dayross.com<br><br>--------------- Original Message =
---------------<br><b>From:</b> =
[rcruz@sapasequipment.com]<br><b>Sent:</b> 02/03/2022 11:42 =
AM<br><b>To:</b> <a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
<br><b>Cc:</b> <a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a>; =
<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a><b=
r><b>Subject:</b> RE: 03/01 RE: 0045106537 RE: [External] FW: YOUR =
ACTION REQUIRED: please find pick up documentation for surplus lab =
equipment<o:p></o:p></p><div><p class=3DMsoNormal>Hello =
Haley,&nbsp;<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>So I spoke to Susan and she is ready to cancel this =
order.&nbsp; I really don&#8217;t understand what the issue is.&nbsp; =
The driver can pick up until 6pm.&nbsp; They will see a sign that says =
SPECIMEN RECEPTION and ask for the pick up.&nbsp; Susan never got a =
phone call yesterday, this is her number: &nbsp;<span =
style=3D'color:black;background:yellow'>519-824-4120&nbsp; =
x54612</span><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> D&amp;R Pickup Inquiry &lt;<a =
href=3D"mailto:purequest@dayandrossinc.ca">purequest@dayandrossinc.ca</a>=
&gt;<br><b>Sent:</b> Wednesday, March 2, 2022 6:50 AM<br><b>To:</b> <a =
href=3D"mailto:slapos@uoguelph.ca">slapos@uoguelph.ca</a><br><b>Cc:</b> =
<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>; =
<a =
href=3D"mailto:cusrvott@dayandrossinc.ca">cusrvott@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:pam.updyke@rlcarriers.com">pam.updyke@rlcarriers.com</a>; =
<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca">cusrvtor@dayandrossinc.ca</a>; =
<a =
href=3D"mailto:mary.bennett@dayross.com">mary.bennett@dayross.com</a><br>=
<b>Subject:</b> Re: 03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION =
REQUIRED: please find pick up documentation for surplus lab =
equipment<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Good day =
Susan,<br><br>According to our system, it was noted that there was no =
freight for the driver.<br><br>Thank you,<br><br>Haley Welch<br>Customer =
Care Representative<br>Day &amp; Ross<br>T: 866 =
329-7677<br>dayross.com<br><br>--------------- Original Message =
---------------<br><b>From:</b> Susan Lapos =
[slapos@uoguelph.ca]<br><b>Sent:</b> 02/03/2022 8:10 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a><br><b>Cc:</b> <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a><br><b>Subject:</b> Re: =
03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please =
find pick up documentation for surplus lab =
equipment<br><br>&nbsp;<o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'color:black'>AGAIN ... Wednesday MORNING March 2&nbsp; =
&nbsp;</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span style=3D'color:black'>STILL NO PICK =
UP</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div><div><p =
class=3DMsoNormal><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div =
id=3DSignature><div><div id=3Ddivtagdefaultwrapper><p =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p><p =
style=3D'background:white'><em><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Susan =
Lapos&nbsp;</span></em><span style=3D'color:black'>&nbsp; =
MLT</span><o:p></o:p></p><p style=3D'background:white'><span =
style=3D'color:black'>AHL Histology</span><o:p></o:p></p><p =
style=3D'background:white'><span style=3D'color:black'>Technical =
Supervisor</span><o:p></o:p></p><p style=3D'background:white'><span =
style=3D'color:black'>519-824-4120&nbsp; x54612</span><o:p></o:p></p><p =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p><p =
style=3D'background:white'><span style=3D'color:black'><a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a></span><o:p></o:p></p></div></div=
></div></div><div id=3Dappendonsend><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3DdivRplyFwdMsg><p =
class=3DMsoNormal><b><span style=3D'color:black'>From:</span></b><span =
style=3D'color:black'> D&amp;R Pickup Inquiry &lt;<a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt;<br><b>Sent:</b> =
Tuesday, March 1, 2022 12:32 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt;<br><b>Cc:</b> Susan =
Lapos &lt;<a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt;; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a> &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt;; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a> &lt;<a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>&gt;; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a> &lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>&gt;; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a> &lt;<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>&gt;; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a> &lt;<a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>&gt;<br><b>Subject:</b> =
03/01 RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please =
find pick up documentation for surplus lab =
equipment</span><o:p></o:p></p><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div></div><div><p>&nbsp;<o:p></o=
:p></p><div style=3D'border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt =
2.0pt 2.0pt'><p class=3DMsoNormal =
style=3D'line-height:12.0pt;background:#FFEB9C'><b><span =
style=3D'font-size:10.0pt;color:black'>CAUTION:</span></b><span =
style=3D'font-size:10.0pt;color:black'> This email originated from =
outside of the University of Guelph. Do not click links or open =
attachments unless you recognize the sender and know the content is =
safe. If in doubt, forward suspicious emails to <a =
href=3D"mailto:IThelp@uoguelph.ca" =
target=3D"_blank">IThelp@uoguelph.ca</a></span><o:p></o:p></p></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Good Day Richard,&nbsp;<br><br>As per our system the =
driver has been dispatched and should be there by closing time of =
4pm.<br><br>Thanks&nbsp;<br><br><b><span =
style=3D'font-family:"Arial",sans-serif'>Judy Porter</span></b><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Customer Care =
Representative, Customer Care<br>Day &amp; Ross</span><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>T: =
1-866-329-7677</span><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>dayross.com</sp=
an><br><br><br><br>--------------- Original Message =
---------------<br><b>From:</b> =
[rcruz@sapasequipment.com]<br><b>Sent:</b> 01/03/2022 12:29 =
PM<br><b>To:</b> <a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a><br><b>Cc:</b> <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a><br><b>Subject:</b> RE: =
0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab =
equipment<br>&nbsp;<o:p></o:p></p></div><div><p class=3Dxmsonormal>Can =
you please provide an ETA?&nbsp;&nbsp;<o:p></o:p></p><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxmsonormal>Thanks,<o:p></o:p></p><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxmsonormal =
style=3D'background:white'><span style=3D'color:black'>Richard =
Cruz</span><o:p></o:p></p><p class=3Dxmsonormal =
style=3D'background:white'><span =
style=3D'font-size:8.0pt;color:black'>Owner </span><o:p></o:p></p><p =
class=3Dxmsonormal style=3D'background:white'><b><span =
style=3D'color:black'>Sapas LLC</span></b><o:p></o:p></p><p =
class=3Dxmsonormal style=3D'background:white'><span =
style=3D'font-size:8.0pt;color:black'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3Dxmsonormal =
style=3D'background:white'><span =
style=3D'font-size:8.0pt;color:black'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3Dxmsonormal =
style=3D'background:white'><span =
style=3D'font-size:8.0pt;color:black'>713-502-3780</span><o:p></o:p></p><=
p class=3Dxmsonormal style=3D'background:white'><span =
style=3D'color:black'><a =
href=3D"https://can01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F=
%2Fsapasequipment.com%2F&amp;data=3D04%7C01%7Cguillermo.lozanoonrubia%40m=
ail.utoronto.ca%7Cad9e9f5e01fc4a3de35908d9dbc899fb%7C78aac2262f034b4d9037=
b46d56c55210%7C0%7C0%7C637782478194814074%7CUnknown%7CTWFpbGZsb3d8eyJWIjo=
iMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sd=
ata=3D4swlrTIzYDx0n%2F270uwQJVAM1HNyToLD%2FkLf6whBHy8%3D&amp;reserved=3D0=
" target=3D"_blank"><span =
style=3D'color:#0563C1'>https://sapasequipment.com</span></a></span><o:p>=
</o:p></p><p class=3Dxmsonormal style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p><p =
class=3Dxmsonormal><span style=3D'color:black'><img border=3D0 =
width=3D100 height=3D100 style=3D'width:1.0416in;height:1.0416in' =
id=3D"x_Picture_x0020_1" =
src=3D"cid:image001.jpg@01D82F1F.42A21600"></span><o:p></o:p></p><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxmsonormal><b>From:</b> D&amp;R Pickup Inquiry =
&lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt;<br><b>Sent:</b> =
Tuesday, March 1, 2022 8:24 AM<br><b>To:</b> <a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a><br><b>Cc:</b> <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a><br><b>Subject:</b> Re: =
0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab equipment<o:p></o:p></p></div></div><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxmsonormal>Good day =
Susan,&nbsp;<br><br>A driver is reassigned for today.&nbsp;<br><br><span =
style=3D'font-size:8.5pt;font-family:"Arial",sans-serif'>If you have any =
questions, please let me know. </span><br><br><b><span =
style=3D'font-size:8.5pt;font-family:"Arial",sans-serif'>Katlyn =
Wilson-Fuller</span></b><br><span =
style=3D'font-size:8.5pt;font-family:"Arial",sans-serif'>Customer Care =
Representative, Customer Care<br>Day &amp; Ross</span><br><span =
style=3D'font-size:8.5pt;font-family:"Arial",sans-serif'>T: 866 =
329-7677</span><br><span =
style=3D'font-size:8.5pt;font-family:"Arial",sans-serif'>dayross.com</spa=
n><br>&nbsp;<br><br>--------------- Original Message =
---------------<br><b>From:</b> Susan Lapos =
[slapos@uoguelph.ca]<br><b>Sent:</b> 01/03/2022 8:11 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a><br><b>Cc:</b> <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a><br><b>Subject:</b> Re: =
0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab =
equipment<br><br>&nbsp;<o:p></o:p></p><div><p class=3Dxmsonormal><span =
style=3D'color:black'>AGAIN...... same =
story.</span><o:p></o:p></p></div><div><p class=3Dxmsonormal><span =
style=3D'color:black'>Pallets are still here Tuesday Mar =
1/22</span><o:p></o:p></p></div><div><div><p class=3Dxmsonormal><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p></div><div =
id=3D"x_Signature"><div><div id=3D"x_divtagdefaultwrapper"><p =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p><p =
style=3D'background:white'><em><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>Susan =
Lapos&nbsp;</span></em><span style=3D'color:black'>&nbsp; =
MLT</span><o:p></o:p></p><p style=3D'background:white'><span =
style=3D'color:black'>AHL Histology</span><o:p></o:p></p><p =
style=3D'background:white'><span style=3D'color:black'>Technical =
Supervisor</span><o:p></o:p></p><p style=3D'background:white'><span =
style=3D'color:black'>519-824-4120&nbsp; x54612</span><o:p></o:p></p><p =
style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p><p =
style=3D'background:white'><span style=3D'color:black'><a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a></span><o:p></o:p></p></div></div=
></div></div><div id=3D"x_appendonsend"><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p></div><div class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><hr size=3D2 width=3D"98%" =
align=3Dcenter></div><div id=3D"x_divRplyFwdMsg"><p =
class=3Dxmsonormal><b><span style=3D'color:black'>From:</span></b><span =
style=3D'color:black'> <a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt;<br><b>Sent:</b> =
Monday, February 28, 2022 12:58 PM<br><b>To:</b> 'D&amp;R Pickup =
Inquiry' &lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt;<br><b>Cc:</b> Susan =
Lapos &lt;<a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt;; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a> &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt;; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a> &lt;<a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>&gt;; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a> &lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>&gt;; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a> &lt;<a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>&gt;; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a> &lt;<a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>&gt;<br><b>Subject:</b> =
RE: 0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick =
up documentation for surplus lab equipment</span><o:p></o:p></p><div><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p></div></div><div><p>&nbsp;<o:p></=
o:p></p><div style=3D'border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt =
2.0pt 2.0pt'><p class=3Dxmsonormal =
style=3D'line-height:12.0pt;background:#FFEB9C'><b><span =
style=3D'font-size:10.0pt;color:black'>CAUTION:</span></b><span =
style=3D'font-size:10.0pt;color:black'> This email originated from =
outside of the University of Guelph. Do not click links or open =
attachments unless you recognize the sender and know the content is =
safe. If in doubt, forward suspicious emails to <a =
href=3D"mailto:IThelp@uoguelph.ca" =
target=3D"_blank">IThelp@uoguelph.ca</a></span><o:p></o:p></p></div><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p><p>&nbsp;<o:p></o:p></p><div><p =
class=3Dxxmsonormal>Helo Jo,<o:p></o:p></p><p class=3Dxxmsonormal>Thanks =
for the update. &nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxmsonormal><b>From:</b> D&amp;R Pickup Inquiry =
&lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt;<br><b>Sent:</b> =
Monday, February 28, 2022 11:50 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Cc:</b> <a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a><br><b>Subject:</b> =
0045106537 RE: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab equipment<o:p></o:p></p></div></div><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Good day =
Ricard,</span><br><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Kindly be =
advised the pickup 0045106537 was missed, driver had no room to =
complete. </span><br><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>The pickup has =
been updated for today with the same shipping hours.</span><br><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>We =
apologize&nbsp;for any inconvenience.</span><br><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Jo =
Kinney</span><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Customer Care =
Representative, Customer Care</span><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Day &amp; Ross =
</span><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>T: 866 =
329-7677</span><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>dayross.com</sp=
an><br><br>&nbsp;<br><br><br>--------------- Original Message =
---------------<br><b>From:</b> =
[rcruz@sapasequipment.com]<br><b>Sent:</b> 28/02/2022 12:56 =
PM<br><b>To:</b> <a href=3D"mailto:mary.bennett@dayross.com" =
target=3D"_blank">mary.bennett@dayross.com</a>; <a =
href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a><br><b>Cc:</b> <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>; <a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a><br><b>Subject:</b> RE: =
[External] FW: YOUR ACTION REQUIRED: please find pick up documentation =
for surplus lab equipment<br><br>&nbsp;<o:p></o:p></p><div><p =
class=3Dxxmsonormal>Hi Mary<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal>I was =
informed by my client/pick up location, cargo still hasn&#8217;t been =
picked up<b>.&nbsp; They can no longer wait a</b>s this space is =
reserved for something else.&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal>PLEASE =
resolve IMMEDIATELY.<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>Respectfully,<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>Richard<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxmsonormal><b>From:</b> BENNETT, MARY &lt;<a =
href=3D"mailto:MARY.BENNETT@dayross.com" =
target=3D"_blank">MARY.BENNETT@dayross.com</a>&gt;<br><b>Sent:</b> =
Thursday, February 24, 2022 2:20 PM<br><b>To:</b> D&amp;R Pickup Request =
&lt;<a href=3D"mailto:purequest@dayandrossinc.ca" =
target=3D"_blank">purequest@dayandrossinc.ca</a>&gt;<br><b>Cc:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>; <a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>; <a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>; Customer Service OTT =
&lt;<a href=3D"mailto:cusrvott@dayandrossinc.ca" =
target=3D"_blank">cusrvott@dayandrossinc.ca</a>&gt;; Customer Service =
TOR &lt;<a href=3D"mailto:cusrvtor@dayandrossinc.ca" =
target=3D"_blank">cusrvtor@dayandrossinc.ca</a>&gt;<br><b>Subject:</b> =
FW: [External] FW: YOUR ACTION REQUIRED: please find pick up =
documentation for surplus lab equipment<br><b>Importance:</b> =
High<o:p></o:p></p></div></div><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal><span =
style=3D'color:#1F497D'>Good afternoon </span><o:p></o:p></p><p =
class=3Dxxmsonormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3Dxxmsonormal><span style=3D'color:#1F497D'>I am including D&amp;R =
pickup and customer service Dept, Transborder does not coordinate =
pickups </span><o:p></o:p></p><p class=3Dxxmsonormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3Dxxmsonormal><span style=3D'color:#1F497D'>Day &amp; Ross please =
reply to the customer </span><o:p></o:p></p><p class=3Dxxmsonormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3Dxxmsonormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3Dxxmsonormal><b><span =
style=3D'font-size:14.0pt;color:#1F497D'>Mary =
Bennett</span></b><o:p></o:p></p><p class=3Dxxmsonormal><b><span =
style=3D'color:#1F497D'>Transborder Coordinator&nbsp; =
</span></b><o:p></o:p></p><p class=3Dxxmsonormal><span lang=3DEN-GB =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D'>D=
ay &amp; Ross Montreal</span><o:p></o:p></p><p =
class=3Dxxmsonormal><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D'>T=
:</span></b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D'> =
(514) 633-5677</span><o:p></o:p></p><p class=3Dxxmsonormal><b><u><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#0563C1'>E=
mail: <a href=3D"mailto:Mary.Bennett@dayross.com" =
target=3D"_blank">Mary.Bennett@dayross.com</a></span></u></b><o:p></o:p><=
/p><p class=3Dxxmsonormal><b><span =
style=3D'color:#1F497D'>&nbsp;</span></b><o:p></o:p></p><p =
class=3Dxxmsonormal><b><span =
style=3D'color:#1F497D'>&nbsp;</span></b><o:p></o:p></p><p =
class=3Dxxmsonormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3Dxxmsonormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><p =
class=3Dxxmsonormal><span =
style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxmsonormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt;<br><b>Sent:</b> =
Thursday, February 24, 2022 3:15 PM<br><b>To:</b> 'Nina White' &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com" =
target=3D"_blank">nina.white@rlcarriers.com</a>&gt;; BENNETT, MARY =
&lt;<a href=3D"mailto:MARY.BENNETT@dayross.com" =
target=3D"_blank">MARY.BENNETT@dayross.com</a>&gt;; 'Pam Updyke' &lt;<a =
href=3D"mailto:pam.updyke@rlcarriers.com" =
target=3D"_blank">pam.updyke@rlcarriers.com</a>&gt;<br><b>Cc:</b> 'Susan =
Lapos' &lt;<a href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt;<br><b>Subject:</b> =
[External] FW: YOUR ACTION REQUIRED: please find pick up documentation =
for surplus lab equipment<o:p></o:p></p></div></div><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p align=3Dcenter =
style=3D'text-align:center'><span style=3D'color:red'>This message is =
from an EXTERNAL SENDER - be CAUTIOUS with links and =
attachments.</span><o:p></o:p></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"100%" =
align=3Dcenter></div><div><p class=3Dxxmsonormal>Hello R and L Canada =
team,<o:p></o:p></p><p class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>I am not sure to whom &nbsp;direct this so I am =
sending to all.&nbsp; Cargo hasn&#8217;t been picked up yet and customer =
needs to clear their floor( and I need my equipment). =
&nbsp;&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal>Please =
advise.<o:p></o:p></p><p class=3Dxxmsonormal>Rich<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal =
style=3D'background:white'><span style=3D'color:black'>Richard =
Cruz</span><o:p></o:p></p><p class=3Dxxmsonormal =
style=3D'background:white'><span =
style=3D'font-size:8.0pt;color:black'>Owner </span><o:p></o:p></p><p =
class=3Dxxmsonormal style=3D'background:white'><b><span =
style=3D'color:black'>Sapas LLC</span></b><o:p></o:p></p><p =
class=3Dxxmsonormal style=3D'background:white'><span =
style=3D'font-size:8.0pt;color:black'>11511 Gaston Road&nbsp; Suite =
A-106</span><o:p></o:p></p><p class=3Dxxmsonormal =
style=3D'background:white'><span =
style=3D'font-size:8.0pt;color:black'>Katy, TX&nbsp; 77494 =
USA</span><o:p></o:p></p><p class=3Dxxmsonormal =
style=3D'background:white'><span =
style=3D'font-size:8.0pt;color:black'>713-502-3780</span><o:p></o:p></p><=
p class=3Dxxmsonormal style=3D'background:white'><span =
style=3D'color:black'><a =
href=3D"https://can01.safelinks.protection.outlook.com/?url=3Dhttps%3A%2F=
%2Fsapasequipment.com%2F&amp;data=3D04%7C01%7CMARY.BENNETT%40dayross.com%=
7C6e6efe43dc094ce270eb08d9f7d24f84%7C59fa7797abec450581e68ce092642190%7C0=
%7C0%7C637813305049170715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJ=
QIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=3DaGdUsdgD%2=
FvA04RmPtBRW7zNn8SZmeNK9g5E2OwtJG20%3D&amp;reserved=3D0" =
target=3D"_blank">https://sapasequipment.com</a></span><o:p></o:p></p><p =
class=3Dxxmsonormal style=3D'background:white'><span =
style=3D'color:black'>&nbsp;</span><o:p></o:p></p><p class=3Dxxmsonormal =
style=3D'background:white'><span style=3D'color:black'><img border=3D0 =
width=3D100 height=3D100 style=3D'width:1.0416in;height:1.0416in' =
id=3D"x_x_x_x_x_Picture_x0020_10" =
src=3D"cid:image001.jpg@01D82F1F.42A21600"></span><o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3Dxxmsonormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt;<br><b>Sent:</b> =
Thursday, February 17, 2022 4:33 PM<br><b>To:</b> 'Susan Lapos' &lt;<a =
href=3D"mailto:slapos@uoguelph.ca" =
target=3D"_blank">slapos@uoguelph.ca</a>&gt;<br><b>Subject:</b> YOUR =
ACTION REQUIRED: please find pick up documentation for surplus lab =
equipment<o:p></o:p></p></div></div><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal>Hi =
Susan,&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal>I am so =
sorry for the delay as we had to generate various shipping codes and =
other information which unfortunately took us some time. =
&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>Please find carrier documentation.&nbsp; One last =
favor( <span style=3D'color:black;background:yellow'>I promise =
you).</span>&nbsp; Kindly:<o:p></o:p></p><ol style=3D'margin-top:0in' =
start=3D1 type=3D1><li class=3DMsoNormal style=3D'mso-list:l0 level1 =
lfo3'>Print 4 copies of of each form( total 8 copies). =
<o:p></o:p></li><li class=3DMsoNormal style=3D'mso-list:l0 level1 =
lfo3'>Sign the form titled&nbsp; BOL CANADA UNIVERSITY at the bottom =
left where it says SHIPPER <o:p></o:p></li><li class=3DMsoNormal =
style=3D'mso-list:l0 level1 lfo3'>Attach one copy of each form to each =
pallet <o:p></o:p></li><li class=3DMsoNormal style=3D'mso-list:l0 level1 =
lfo3'>The other 4 copies please give to carrier driver.&nbsp; =
<o:p></o:p></li></ol><p class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>I TRULY appreciate all you have done in helping us =
grow our small lab equipment business.&nbsp;<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal>Again =
thanks!<o:p></o:p></p><p class=3Dxxmsonormal>Rich<o:p></o:p></p><p =
class=3Dxxmsonormal>&nbsp;<o:p></o:p></p><p class=3Dxxmsonormal><span =
lang=3DEN-CA>Richard Cruz </span><o:p></o:p></p><p =
class=3Dxxmsonormal><span lang=3DEN-CA style=3D'font-size:8.0pt'>Owner =
</span><o:p></o:p></p><p class=3Dxxmsonormal><b><span lang=3DEN-CA>Sapas =
LLC</span></b><span lang=3DEN-CA> </span><o:p></o:p></p><p =
class=3Dxxmsonormal><span lang=3DEN-CA style=3D'font-size:8.0pt'>11511 =
Gaston Road&nbsp; Suite A-106</span><span lang=3DEN-CA> =
</span><o:p></o:p></p><p class=3Dxxmsonormal><span lang=3DEN-CA =
style=3D'font-size:8.0pt'>Katy, TX&nbsp; 77494 USA</span><span =
lang=3DEN-CA> =
</span><o:p></o:p></p></div></div></div></div></div></div><p =
class=3DMsoNormal><img border=3D0 width=3D1 height=3D1 =
style=3D'width:.0104in;height:.0104in' id=3D"_x0000_i1029" =
src=3D"https://dayross-prod.my.salesforce.com/servlet/servlet.ImageServer=
?oid=3D00DU0000000Jzeq&amp;esid=3D0184P00000hvfsZ&amp;from=3Dext"><o:p></=
o:p></p></div></div></div></div></div></div></body></html>
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