Da

✏️ Editing: 1646758434.M470668P3275974.aristoteles.x5servers.com,S=49953,W=50993:2,S

From: <rcruz@sapasequipment.com>
To: "'Jennifer Dryer'" <ntg10010@reply.repairshopr.com>
References: <6227832a8d677_57322b1a51d8e38431052@378066ca-ca41-47e2-a371-2cc023690028.mail>
In-Reply-To: <6227832a8d677_57322b1a51d8e38431052@378066ca-ca41-47e2-a371-2cc023690028.mail>
Subject: RE: HP Tower, Vista, check to see if Microscope software is on it, get installed software list, hoping Microscope software is on it then need to get it running (message id: 51845355)
Date: Tue, 8 Mar 2022 10:53:47 -0600
Message-ID: <00c501d8330d$18885950$49990bf0$@sapasequipment.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_00C6_01D832DA.CDF27D30"
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQKzm1aaglB5WjsIbBNbYYf43UCwzAKARMyY
Content-Language: en-us
X-OlkEid: 0000000009E6F7939455FB499B63F9D0B1E97DD30700C3B68E10F77511CEB4CD00AA00BBB6E600000000000E0000286C2505A6CD2B4B9760790CADDD1F4E00000000298A00005E3E2C0092CC6F4EAD40354F333F7973

This is a multipart message in MIME format.

------=_NextPart_000_00C6_01D832DA.CDF27D30
Content-Type: text/plain;
	charset="us-ascii"
Content-Transfer-Encoding: 7bit

I am leaning towards option 3; the first two options are cost prohibitive.

Question, what is your warranty period if I proceed with option 3?
Meaning, would I be responsible for the cost of $249 if you cant get it
working?  I understand your explanation that the repair may not last very
long.

From: Jennifer Dryer <ntg10010@reply.repairshopr.com> 
Sent: Tuesday, March 8, 2022 10:24 AM
To: rcruz@sapasequipment.com
Subject: HP Tower, Vista, check to see if Microscope software is on it,
get installed software list, hoping Microscope software is on it then need
to get it running (message id: 51845355)

----- REPLY ABOVE THIS LINE TO SEND A RESPONSE -----

<https://attachments.servably.com/uploads/account/logo/59856/thumbnail_Til
ted-Nerd-Logo.png>

Hi Richard Cruz!

You have an update from NerdsToGo-Katy for your ticket 5420

_____

Update Subject: Update

Jennifer Dryer

Tue 03-08-22 10:24 AM

Richard,

The problem is the InStudio software is not portable. It requires
installation, which does not translate between copies of Windows without
some very sketchy recovery work, which may or may not be successful. We
heard back from Pixera, they gave us an option to include with ours, which
we will need to quote and get approval on to move forward. Here are the
options:

1) Replace the software from OEM media. For this I will need to have the
model number of the camera. The product media runs $1,159.99 and the ETA
is unknown at this time. Our labor would run $249 for installation and
configuration (it must be run on a 32-bit operating system, 64-bit will
not work, so we will need to reload one of your PC's or provide a
refurbished PC from our shop @ $499). Max total $1,907.99 + tax.

2) Extract the software to another PC. This is not a guaranteed process,
but we could try it first and then switch gears if it won't work. You
wouldn't be responsible for the labor to attempt it if unsuccessful. $447
labor would cover a recovery and also a reload of a PC for installation;
either one of yours, or one of our refurbs ($499). Everything is in-stock
to attempt this now. Max total $946 + tax.

3) Repair and continue using this PC. This is the cheapest but also
least-recommended option. Labor for the rebuild would run $249, and we'll
need a memory kit ($41.99, ETA 10 days). We cannot guarantee this PC
continues to function for much longer - we are strongly recommending
transitioning the camera to a newer machine for reliability's sake.

Let us know how you'd like to proceed. 
Best, 
Whit

customer-reply

Mon 03-07-22 06:09 PM

SMS-REPLY: Hi, did you email me quote? rcruz@sapasequipment.com
<mailto:rcruz@sapasequipment.com>

customer-reply

Mon 03-07-22 11:44 AM

SMS-REPLY: Excellent, will respond today

Whit Schallhorn

Mon 03-07-22 11:44 AM

Richard,

Let us know how you'd like to proceed. 
Best, 
Whit

Whit Schallhorn

Mon 03-07-22 09:37 AM

System booted without the second 1G stick RAM, marked failed. Breaking-in

Whit Schallhorn

Fri 03-04-22 05:03 PM

Definitely a memory issue. Ran with 2 1GB sticks in primary cfg and BSOD
booting install media. Revisit 3/7

Whit Schallhorn

Fri 03-04-22 04:16 PM

Couldn't load the remote registry hive, has to be same version of Windows.
Going to make an attempt to get the machine to boot. If it will boot we
can likely migrate the app, but only if it will boot. System hung
executing diskpart in live install media. May be having a memory or
processor problem, likely memory, going to try booting w/ salvage

Whit Schallhorn

Fri 03-04-22 11:48 AM

Calling Cx.... not gonna hear from Pixera but might be able to do an app
migration. It will be sketchy and I'm going to bill it as a data recovery.

Jennifer Dryer

Wed 03-02-22 11:52 AM

Cx called to check in, let cx know that we reached out to Pixera and are
waiting to hear back.

customer-reply

Tue 03-01-22 04:55 PM

SMS-REPLY: Hi Whit 
The in-studio software should be for the microscope. Technically it's not
for the Microscope but for the camera that's mounted on the microscope.
Are you able to put it on a stick?

Whit Schallhorn

Tue 03-01-22 03:22 PM

Emailed pixera for guidance on InStudio installation, once we have next
steps we will quote the Cx to execute them or provide install packages

Whit Schallhorn

Tue 03-01-22 03:13 PM

http://www.pixera.com/software/
<http://reply.repairshopr.com/ls/click?upn=KP-2F4-2FRHEysdR05NsenC-2BiF3Jt
8Uj-2Fx394Zg-2F9ddVaq2GdWoI3EEpqbchJj9Ri9-2BBmycm_705JNWnUen-2BVALi0S4aOxu
KK4J3a6YGlDlxVkUVHO2oTU2J0YILB-2BvjQcIG-2B-2FEI3aLf6SdkuJYhnsfQHo4ItxS0Nt5
euI17n9i-2B8I1xyJVMkFYl9tAhPHlx5X3c9bpjQGyUaz31bzC2HkQ98FXI-2BwvN3tiRrQjT0
CNqIAqso4j8Bt3BYj3Fq5CLOn-2FrC5YRqfcO36Z9AdXoAb3Qyd5DP-2BUAyfqw-2BxnclFBLN
jNx5u1GHLvcbprVVcFFui-2FexJ1oOW-2Fjh-2Fsm32ffg1VFWgD8okg-3D-3D>  
This is the source of the InStudio software, but it is not freely
available for download (the required driver is). Need to contact pixera to
find out pathway for getting the Cx software back.

customer-reply

Tue 03-01-22 03:13 PM

SMS-REPLY: I have various other desktops where I am also trying to save
the software

Whit Schallhorn

Tue 03-01-22 03:12 PM

Precisely.

customer-reply

Tue 03-01-22 03:11 PM

SMS-REPLY: Understood. I don't care about the pc, just the software...

Whit Schallhorn

Tue 03-01-22 03:10 PM

Understood. We're working on next steps on this. Moving forward with this
PC is gonna be really rough; we are working on options.

customer-reply

Tue 03-01-22 03:09 PM

SMS-REPLY: I'm out of the office now but believe it's the Olympus

Whit Schallhorn

Tue 03-01-22 03:08 PM

Is your Microscope a Penguin150CL/600CL, Pro150ES/600ES, or Olympus DP-50?

customer-reply

Tue 03-01-22 02:41 PM

SMS-REPLY: A glimpse of hope ....

Whit Schallhorn

Tue 03-01-22 02:40 PM

Unknown at this time, but InStudio is the only installed software, and
there are ~3GB of digital microscope images on the drive. There's nothing
else. This is with the hard drive removed, so we haven't tried booting the
PC yet.

customer-reply

Tue 03-01-22 02:31 PM

SMS-REPLY: Not sure?? Let me find out ...are you able to retrieve it?

Whit Schallhorn

Tue 03-01-22 02:07 PM

Hi Richard, this is Whit over at Nerds to Go. The Microscope software
we're looking for - was it called InStudio?

Whit Schallhorn

Tue 03-01-22 02:05 PM

Only data on the computer is on profile kxm20251, about 3GB of digital
microscope images, checking that profile for some kind of portable
software

Whit Schallhorn

Tue 03-01-22 01:56 PM

Flash Player, Java, SoundMax are the only installations discovered by FAB

Tony Modaro

Fri 02-25-22 01:39 PM

HP Tower, Vista, check to see if Microscope software is on it, get
installed software list, hoping Microscope software is on it then need to
get it running

View your account profile online:
<http://reply.repairshopr.com/ls/click?upn=LRh79smZlSxKxFjCVycfwatEVaQDYi6
dX-2BMxNLFdfZorWx9x7jANyNIeePJFJd-2F0GNmOlGEL1R0eBgG25JikAtUO6TcDt9lXQM0wX
ooMtrFK93zUUxae42WgrEk5EcZJHgqE_705JNWnUen-2BVALi0S4aOxuKK4J3a6YGlDlxVkUVH
O2oTU2J0YILB-2BvjQcIG-2B-2FEI3aLf6SdkuJYhnsfQHo4ItxRbkZdptcR-2Fx24UlVatg37
4-2FnSp36MIw1pKUfUaDSwXZ87iCLxMok-2BLijbJ7VSp73yZpe2i0JfC2BhvhDk4eTnOa-2Fe
2iLQF51hx7R9-2FQZVWhg52X34xcZOkGz01DUuIRTiHpP90RVO8sYRbIZDQI-2BsH26KQ-2BwU
w-2BQFYoqL77MMhD8Cnif8DOkdGocmQcG-2F9C1w-3D-3D> Online Profile

_____

<http://reply.repairshopr.com/ls/click?upn=i9Dms9j4owFsBa3wshtb7vUBR3mUKli
R-2BGcQKjdvJaPQKCefuqylkHZFjYLPJ6cXkd00-2FgYVZNuDI-2B39VENOCQ-3D-3DGrdy_70
5JNWnUen-2BVALi0S4aOxuKK4J3a6YGlDlxVkUVHO2oTU2J0YILB-2BvjQcIG-2B-2FEI3aLf6
SdkuJYhnsfQHo4ItxYsZqJwg-2F-2FVreEnqh3N6Ev-2BJ9qo3u-2BL9wfs61uC0zgnfxSiyc2
sgeGleKH4hTz1kLhBrjeVZ8LhKBYpeierUrdpUSQ6XXSVSb02WR35Al-2BIN1CV6XI8M5SI3jd
SxWIDlqk-2F6u4M9OeWj7kXbLAhj6ZT0ahXTrD4vEmFWFNj5xqmttzWsJ6muuqC8AJWf3LBvdQ
-3D-3D>

Sent with care from NerdsToGo-Katy

NerdsToGo-Katy - 25311 Kingsland Blvd Suite 100, Katy Texas 77494 -
7139001939

<http://reply.repairshopr.com/wf/open?upn=F1eym0zSr6MdEX-2Bg0itlmRzPlrX6XB
wwYa-2Fyi4w-2BHBmuO-2BIpdkCcjIwKawwa3kqAvW1f-2FkWHJ1ao7nGZ5oqxuuuOaCR8MgkH
8jyZ-2FCHtsjZPhsTBJ3izRygOHRQbeVPPtzSvtS6hjcgbwTfMxC0C2OSRiRGpEGCdfvC3Li4r
6QvidirhMSEOqKAxy1rJV7wCtD-2BFSNDYIyoundru4MyfrdZ526DcV6yzHd7K-2FPoauIio9v
glm0J7exwW16Q1lcrCSRz0-2ByM0nq2ZqeF-2B34-2BffQ-3D-3D>

<https://ntg10010.repairshopr.com/viewr/track/Y2xhc3M9Q29tbWVudCZyZWNvcmRf
aWQ9MTgyMDE5ODE2JmNhdGVnb3J5PWVt%0AYWlsX29wZW4mdmlld2VyPVNhcGFzIExMQw==%0A
.png>

------=_NextPart_000_00C6_01D832DA.CDF27D30
Content-Type: text/html;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>I am leaning towards option 3; =
the first two options are cost prohibitive.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Question, =
what is your <span =
style=3D'background:yellow;mso-highlight:yellow'>warranty period if I =
proceed with option 3</span>?&nbsp; Meaning, would I be responsible for =
the cost of $249 if you cant get it working?&nbsp; I understand your =
explanation that the repair may not last very long.&nbsp; =
&nbsp;&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Jennifer Dryer =
&lt;ntg10010@reply.repairshopr.com&gt; <br><b>Sent:</b> Tuesday, March =
8, 2022 10:24 AM<br><b>To:</b> =
rcruz@sapasequipment.com<br><b>Subject:</b> HP Tower, Vista, check to =
see if Microscope software is on it, get installed software list, hoping =
Microscope software is on it then need to get it running (message id: =
51845355)<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" style=3D'width:100.0%;background:white'><tr><td =
valign=3Dtop style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
align=3Dcenter style=3D'margin-bottom:12.0pt;text-align:center'><span =
style=3D'font-size:7.5pt;color:#E8E8E8'>----- REPLY ABOVE THIS LINE TO =
SEND A RESPONSE -----</span><span =
style=3D'color:#393C3D'><o:p></o:p></span></p><div><p class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><span =
style=3D'font-size:11.5pt;color:#393C3D'>&nbsp;<o:p></o:p></span></p></di=
v><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><span style=3D'color:#393C3D'>&nbsp; =
<o:p></o:p></span></p></td></tr></table></div><div><p class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><span =
style=3D'font-size:7.5pt;color:#393C3D'>&nbsp;<o:p></o:p></span></p></div=
><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D622 =
style=3D'width:466.5pt'><tr><td style=3D'padding:.75pt .75pt .75pt =
.75pt'><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D620 =
style=3D'width:465.0pt'><tr><td style=3D'padding:0in 0in 0in 0in'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"90%" style=3D'width:90.0%'><tr><td width=3D620 =
valign=3Dtop style=3D'width:465.0pt;padding:0in 0in 0in 0in'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0><tr><td style=3D'padding:0in 0in 0in 0in'><p =
class=3DMsoNormal style=3D'line-height:22.5pt'><span =
style=3D'color:#393C3D'>&nbsp;<o:p></o:p></span></p></td></tr></table></d=
iv><p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:#393C3D;display:none'><o:p>&nbsp;</o:p></span></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D540 style=3D'width:405.0pt'><tr><td valign=3Dtop =
style=3D'padding:0in 0in 0in 0in'><p align=3Dcenter =
style=3D'text-align:center;line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'><img width=3D200 height=3D48 style=3D'width:2.0833in;height:.5in' =
id=3D"_x0000_i1031" =
src=3D"https://attachments.servably.com/uploads/account/logo/59856/thumbn=
ail_Tilted-Nerd-Logo.png" alt=3DNerdsToGo-Katy></span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'><o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>&nbsp;<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Hi Richard Cruz!<o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>You have an update from NerdsToGo-Katy for your ticket =
5420<o:p></o:p></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:18.75pt;margin-right:0in;margin-bottom:18.75p=
t;margin-left:0in;text-align:center;line-height:18.0pt'><span =
class=3Dbody><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'><hr size=3D2 width=3D"100%" align=3Dcenter></span></span></div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Update Subject: Update</span><o:p></o:p></p><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Jennifer Dryer<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-08-22 10:24 AM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Richard,<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>The problem is the InStudio software is not portable. It requires =
installation, which does not translate between copies of Windows without =
some very sketchy recovery work, which may or may not be successful. We =
heard back from Pixera, they gave us an option to include with ours, =
which we will need to quote and get approval on to move forward. Here =
are the options:<o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>1) Replace the software from OEM media. For this I will need to have =
the model number of the camera. The product media runs $1,159.99 and the =
ETA is unknown at this time. Our labor would run $249 for installation =
and configuration (it must be run on a 32-bit operating system, 64-bit =
will not work, so we will need to reload one of your PC's or provide a =
refurbished PC from our shop @ $499). Max total $1,907.99 + =
tax.<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>2) Extract the software to another PC. This is not a guaranteed =
process, but we could try it first and then switch gears if it won't =
work. You wouldn't be responsible for the labor to attempt it if =
unsuccessful. $447 labor would cover a recovery and also a reload of a =
PC for installation; either one of yours, or one of our refurbs ($499). =
Everything is in-stock to attempt this now. Max total $946 + =
tax.<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>3) Repair and continue using this PC. This is the cheapest but also =
least-recommended option. Labor for the rebuild would run $249, and =
we'll need a memory kit ($41.99, ETA 10 days). We cannot guarantee this =
PC continues to function for much longer - we are strongly recommending =
transitioning the camera to a newer machine for reliability's =
sake.<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Let us know how you'd like to proceed. <br>Best, =
<br>Whit<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>customer-reply<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Mon 03-07-22 06:09 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>SMS-REPLY: Hi, did you email me quote? <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></span></p></div><div style=3D'border:none;border-top:solid =
#DDDDDD 1.0pt;padding:15.0pt 0in 0in 0in;margin-right:15.0pt'><p =
style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>customer-reply<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Mon 03-07-22 11:44 AM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>SMS-REPLY: Excellent, will respond today =
<o:p></o:p></span></p></div><div style=3D'border:none;border-top:solid =
#DDDDDD 1.0pt;padding:15.0pt 0in 0in 0in;margin-right:15.0pt'><p =
style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Mon 03-07-22 11:44 AM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Richard,<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>The problem is the InStudio software is not portable. It requires =
installation, which does not translate between copies of Windows without =
some very sketchy recovery work, which may or may not be successful. We =
heard back from Pixera, they gave us an option to include with ours, =
which we will need to quote and get approval on to move forward. Here =
are the options:<o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>1) Replace the software from OEM media. For this I will need to have =
the model number of the camera. The product media runs $1,159.99 and the =
ETA is unknown at this time. Our labor would run $249 for installation =
and configuration (it must be run on a 32-bit operating system, 64-bit =
will not work, so we will need to reload one of your PC's or provide a =
refurbished PC from our shop @ $499). Max total $1,907.99 + =
tax.<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>2) Extract the software to another PC. This is not a guaranteed =
process, but we could try it first and then switch gears if it won't =
work. You wouldn't be responsible for the labor to attempt it if =
unsuccessful. $447 labor would cover a recovery and also a reload of a =
PC for installation; either one of yours, or one of our refurbs ($499). =
Everything is in-stock to attempt this now. Max total $946 + tax. =
<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>3) Repair and continue using this PC. This is the cheapest but also =
least-recommended option. Labor for the rebuild would run $249, and =
we'll need a memory kit ($41.99, ETA 10 days). We cannot guarantee this =
PC continues to function for much longer - we are strongly recommending =
transitioning the camera to a newer machine for reliability's =
sake.<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Let us know how you'd like to proceed. <br>Best, <br>Whit =
<o:p></o:p></span></p></div><div style=3D'border:none;border-top:solid =
#DDDDDD 1.0pt;padding:15.0pt 0in 0in 0in;margin-right:15.0pt'><p =
style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Mon 03-07-22 09:37 AM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>System booted without the second 1G stick RAM, marked failed. =
Breaking-in<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Fri 03-04-22 05:03 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Definitely a memory issue. Ran with 2 1GB sticks in primary cfg and =
BSOD booting install media. Revisit 3/7<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Fri 03-04-22 04:16 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Couldn't load the remote registry hive, has to be same version of =
Windows. Going to make an attempt to get the machine to boot. If it will =
boot we can likely migrate the app, but only if it will boot. System =
hung executing diskpart in live install media. May be having a memory or =
processor problem, likely memory, going to try booting w/ =
salvage<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Fri 03-04-22 11:48 AM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Calling Cx.... not gonna hear from Pixera but might be able to do an =
app migration. It will be sketchy and I'm going to bill it as a data =
recovery.<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Jennifer Dryer<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Wed 03-02-22 11:52 AM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Cx called to check in, let cx know that we reached out to Pixera and =
are waiting to hear back. <o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>customer-reply<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 04:55 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>SMS-REPLY: Hi Whit <br>The in-studio software should be for the =
microscope. Technically it's not for the Microscope but for the camera =
that's mounted on the microscope. Are you able to put it on a =
stick?<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 03:22 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Emailed pixera for guidance on InStudio installation, once we have =
next steps we will quote the Cx to execute them or provide install =
packages<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 03:13 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'><a =
href=3D"http://reply.repairshopr.com/ls/click?upn=3DKP-2F4-2FRHEysdR05Nse=
nC-2BiF3Jt8Uj-2Fx394Zg-2F9ddVaq2GdWoI3EEpqbchJj9Ri9-2BBmycm_705JNWnUen-2B=
VALi0S4aOxuKK4J3a6YGlDlxVkUVHO2oTU2J0YILB-2BvjQcIG-2B-2FEI3aLf6SdkuJYhnsf=
QHo4ItxS0Nt5euI17n9i-2B8I1xyJVMkFYl9tAhPHlx5X3c9bpjQGyUaz31bzC2HkQ98FXI-2=
BwvN3tiRrQjT0CNqIAqso4j8Bt3BYj3Fq5CLOn-2FrC5YRqfcO36Z9AdXoAb3Qyd5DP-2BUAy=
fqw-2BxnclFBLNjNx5u1GHLvcbprVVcFFui-2FexJ1oOW-2Fjh-2Fsm32ffg1VFWgD8okg-3D=
-3D">http://www.pixera.com/software/</a> <br>This is the source of the =
InStudio software, but it is not freely available for download (the =
required driver is). Need to contact pixera to find out pathway for =
getting the Cx software back.<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>customer-reply<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 03:13 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>SMS-REPLY: I have various other desktops where I am also trying to =
save the software <o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 03:12 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Precisely.<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>customer-reply<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 03:11 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>SMS-REPLY: Understood. I don't care about the pc, just the =
software...<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 03:10 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Understood. We're working on next steps on this. Moving forward with =
this PC is gonna be really rough; we are working on =
options.<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>customer-reply<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 03:09 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>SMS-REPLY: I'm out of the office now but believe it's the Olympus =
<o:p></o:p></span></p></div><div style=3D'border:none;border-top:solid =
#DDDDDD 1.0pt;padding:15.0pt 0in 0in 0in;margin-right:15.0pt'><p =
style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 03:08 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Is your Microscope a Penguin150CL/600CL, Pro150ES/600ES, or Olympus =
DP-50?<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>customer-reply<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 02:41 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>SMS-REPLY: A glimpse of hope ....<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 02:40 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Unknown at this time, but InStudio is the only installed software, =
and there are ~3GB of digital microscope images on the drive. There's =
nothing else. This is with the hard drive removed, so we haven't tried =
booting the PC yet.<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>customer-reply<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 02:31 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>SMS-REPLY: Not sure?? Let me find out ...are you able to retrieve it? =
<o:p></o:p></span></p></div><div style=3D'border:none;border-top:solid =
#DDDDDD 1.0pt;padding:15.0pt 0in 0in 0in;margin-right:15.0pt'><p =
style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 02:07 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Hi Richard, this is Whit over at Nerds to Go. The Microscope software =
we're looking for - was it called =
InStudio?<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 02:05 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Only data on the computer is on profile kxm20251, about 3GB of =
digital microscope images, checking that profile for some kind of =
portable software<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Whit Schallhorn<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 03-01-22 01:56 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Flash Player, Java, SoundMax are the only installations discovered by =
FAB<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Tony Modaro<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Fri 02-25-22 01:39 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div =
style=3D'border:none;border-bottom:solid #DDDDDD 1.0pt;padding:0in 0in =
15.0pt 0in;margin-right:15.0pt'><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>HP Tower, Vista, check to see if Microscope software is on it, get =
installed software list, hoping Microscope software is on it then need =
to get it running<o:p></o:p></span></p></div><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'><br><br><span class=3Dbody>View your account profile online: <a =
href=3D"http://reply.repairshopr.com/ls/click?upn=3DLRh79smZlSxKxFjCVycfw=
atEVaQDYi6dX-2BMxNLFdfZorWx9x7jANyNIeePJFJd-2F0GNmOlGEL1R0eBgG25JikAtUO6T=
cDt9lXQM0wXooMtrFK93zUUxae42WgrEk5EcZJHgqE_705JNWnUen-2BVALi0S4aOxuKK4J3a=
6YGlDlxVkUVHO2oTU2J0YILB-2BvjQcIG-2B-2FEI3aLf6SdkuJYhnsfQHo4ItxRbkZdptcR-=
2Fx24UlVatg374-2FnSp36MIw1pKUfUaDSwXZ87iCLxMok-2BLijbJ7VSp73yZpe2i0JfC2Bh=
vhDk4eTnOa-2Fe2iLQF51hx7R9-2FQZVWhg52X34xcZOkGz01DUuIRTiHpP90RVO8sYRbIZDQ=
I-2BsH26KQ-2BwUw-2BQFYoqL77MMhD8Cnif8DOkdGocmQcG-2F9C1w-3D-3D"><span =
style=3D'color:#00B0FF;text-decoration:none'>Online Profile</span></a> =
</span></span><span class=3Dbody><o:p></o:p></span></p><div =
class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:15.0pt;margin-right:0in;margin-bottom:15.0pt;=
margin-left:0in;text-align:center;line-height:18.0pt'><span =
class=3Dbody><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'><hr size=3D2 width=3D"100%" =
align=3Dcenter></span></span></div></td></tr></table></div></td></tr></ta=
ble></div><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'color:#393C3D;display:none'><o:p>&nbsp;</o:p></span></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0><tr><td style=3D'padding:0in 0in 0in 0in'><p =
class=3DMsoNormal style=3D'mso-line-height-alt:7.5pt'><span =
style=3D'color:#393C3D'>&nbsp;<o:p></o:p></span></p></td></tr></table></d=
iv><p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:#393C3D;display:none'><o:p>&nbsp;</o:p></span></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0><tr><td width=3D40 style=3D'width:30.0pt;padding:0in 0in =
0in 0in'><p class=3DMsoNormal><a =
href=3D"http://reply.repairshopr.com/ls/click?upn=3Di9Dms9j4owFsBa3wshtb7=
vUBR3mUKliR-2BGcQKjdvJaPQKCefuqylkHZFjYLPJ6cXkd00-2FgYVZNuDI-2B39VENOCQ-3=
D-3DGrdy_705JNWnUen-2BVALi0S4aOxuKK4J3a6YGlDlxVkUVHO2oTU2J0YILB-2BvjQcIG-=
2B-2FEI3aLf6SdkuJYhnsfQHo4ItxYsZqJwg-2F-2FVreEnqh3N6Ev-2BJ9qo3u-2BL9wfs61=
uC0zgnfxSiyc2sgeGleKH4hTz1kLhBrjeVZ8LhKBYpeierUrdpUSQ6XXSVSb02WR35Al-2BIN=
1CV6XI8M5SI3jdSxWIDlqk-2F6u4M9OeWj7kXbLAhj6ZT0ahXTrD4vEmFWFNj5xqmttzWsJ6m=
uuqC8AJWf3LBvdQ-3D-3D" target=3D"_blank"><span =
style=3D'text-decoration:none'><img border=3D0 width=3D21 height=3D21 =
style=3D'width:.2187in;height:.2187in' id=3D"_x0000_i1030" =
src=3D"https://admin.repairshopr.com/assets/templates/email-air/icon-face=
book@2x.gif" alt=3D"Find us on Facebook"></span></a><span =
style=3D'color:#393C3D'><o:p></o:p></span></p></td><td width=3D21 =
style=3D'width:15.75pt;padding:0in 0in 0in 0in'><p =
class=3DMsoNormal><span =
style=3D'color:#393C3D'>&nbsp;<o:p></o:p></span></p></td></tr></table></d=
iv><p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:#393C3D;display:none'><o:p>&nbsp;</o:p></span></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0><tr><td style=3D'padding:0in 0in 0in 0in'><p =
class=3DMsoNormal style=3D'mso-line-height-alt:7.5pt'><span =
style=3D'color:#393C3D'>&nbsp;<o:p></o:p></span></p></td></tr></table></d=
iv><p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:#393C3D;display:none'><o:p>&nbsp;</o:p></span></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0><tr><td style=3D'padding:0in 0in 0in 0in'><p =
class=3DMsoNormal style=3D'mso-line-height-alt:7.5pt'><span =
style=3D'color:#393C3D'>&nbsp;<o:p></o:p></span></p></td></tr></table></d=
iv><p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:#393C3D;display:none'><o:p>&nbsp;</o:p></span></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0><tr><td valign=3Dtop style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal align=3Dcenter =
style=3D'margin-bottom:12.0pt;text-align:center;line-height:12.0pt'><span=
 =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#95959=
5'>Sent with care from NerdsToGo-Katy<o:p></o:p></span></p><p =
align=3Dcenter style=3D'text-align:center;line-height:12.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#95959=
5'>NerdsToGo-Katy - 25311 Kingsland Blvd Suite 100, Katy Texas 77494 - =
7139001939<o:p></o:p></span></p></td></tr></table></div><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:#393C3D;display:none'><o:p>&nbsp;</o:p></span></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0><tr><td style=3D'padding:0in 0in 0in 0in'><p =
class=3DMsoNormal style=3D'mso-line-height-alt:7.5pt'><span =
style=3D'color:#393C3D'>&nbsp;<o:p></o:p></span></p></td></tr></table></d=
iv></td></tr></table></div></td></tr></table></div><div><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'font-size:11.5pt;color:#393C3D'>&nbsp;<o:p></o:p></span></p></di=
v><div><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-size:11.5pt;color:#393C3D'>&nbsp;<o:p></o:p></span></p></di=
v></td></tr></table></div><p class=3DMsoNormal><span =
style=3D'color:#393C3D'><br></span><span style=3D'color:#393C3D'><img =
border=3D0 width=3D1 height=3D1 style=3D'width:.0104in;height:.0104in' =
id=3D"_x0000_i1029" =
src=3D"http://reply.repairshopr.com/wf/open?upn=3DF1eym0zSr6MdEX-2Bg0itlm=
RzPlrX6XBwwYa-2Fyi4w-2BHBmuO-2BIpdkCcjIwKawwa3kqAvW1f-2FkWHJ1ao7nGZ5oqxuu=
uOaCR8MgkH8jyZ-2FCHtsjZPhsTBJ3izRygOHRQbeVPPtzSvtS6hjcgbwTfMxC0C2OSRiRGpE=
GCdfvC3Li4r6QvidirhMSEOqKAxy1rJV7wCtD-2BFSNDYIyoundru4MyfrdZ526DcV6yzHd7K=
-2FPoauIio9vglm0J7exwW16Q1lcrCSRz0-2ByM0nq2ZqeF-2B34-2BffQ-3D-3D"></span>=
<span style=3D'color:#393C3D'><o:p></o:p></span></p><p =
class=3DMsoNormal><img border=3D0 width=3D1 height=3D1 =
style=3D'width:.0104in;height:.0104in' id=3D"_x0000_i1028" =
src=3D"https://ntg10010.repairshopr.com/viewr/track/Y2xhc3M9Q29tbWVudCZyZ=
WNvcmRfaWQ9MTgyMDE5ODE2JmNhdGVnb3J5PWVt%0AYWlsX29wZW4mdmlld2VyPVNhcGFzIEx=
MQw=3D=3D%0A.png" =
alt=3DNerdsToGo-Katy><o:p></o:p></p></div></body></html>
------=_NextPart_000_00C6_01D832DA.CDF27D30--

📁 Sid Gifari File Manager