Da

✏️ Editing: 1650038107.M800674P222213.aristoteles.x5servers.com,S=10277,W=10563:2,S

From: <rcruz@sapasequipment.com>
To: "'Nina White'" <nina.white@rlcarriers.com>
References: <00a101d84c2b$f69d5380$e3d7fa80$@sapasequipment.com> <f5760ad3b2a64d18b4e42e6c439cfe27@rlcarriers.com>
In-Reply-To: <f5760ad3b2a64d18b4e42e6c439cfe27@rlcarriers.com>
Subject: RE: Another "incorrect: charge
Date: Fri, 15 Apr 2022 10:55:01 -0500
Message-ID: <048601d850e1$2e091340$8a1b39c0$@sapasequipment.com>
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Good morning,

Ive been tied up all week but I am rechecking this now.

From: Nina White <nina.white@rlcarriers.com> 
Sent: Monday, April 11, 2022 8:57 AM
To: rcruz@sapasequipment.com
Subject: RE: Another "incorrect: charge

Richard,

Ok.  I think I see the issue.  Your original bill of lading you only
showed the weight as 150 lbs.  The freight was reweighed to 485.  The
deficit weight is just imaginary weight.  As far as the reweigh fee.  I
don't know if I can get that removed.

Please let me know of you need additional information.

Nina White

R+L Carriers

(281)788-5929

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 4/9/22 11:08 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: Another "incorrect: charge

--- WARNING: This message is from an outside source. ---

Hello Nina,

I want to show you what R&L does.  If you look at the attached invoice
they did a reweigh; adjusted weight up 15 lbs and charged me any extra
$240.44 plus  $31.80 for a reweigh charge; total of $272.24!!!!!

That is bullshit and unethical.   I am including the owners manual (page
18) showing weight for this modelVWR SYMPHONY INCUBATOR MODEL 414004-630(
as noted on BOL)  of 445.3lbs.
https://us.vwr.com/assetsvc/asset/en_US/id/6788756/contents
<http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiYwNmFjNGM4YTAxY2FlZjM
1ZD02MjUxQUY2NF8yMjU4NF8yNzE5XzEmJjc2MmQ4ODA1Y2E0NzRjYj0xMjIzJiZ1cmw9aHR0c
HMlM0ElMkYlMkZ1cyUyRXZ3ciUyRWNvbSUyRmFzc2V0c3ZjJTJGYXNzZXQlMkZlbiU1RlVTJTJ
GaWQlMkY2Nzg4NzU2JTJGY29udGVudHM=>   .  I sent it to my customer on a
pallet wrapped in bubble wrap  for a total weight of 471lbs. I reported
485lbs on the listing( to be conservative). R&L reweighed at 500lbs and
charged me an extra $272.24

I am a small business and don't have the manpower to double check
everyone of these invoices; not anymore.

By the way, I sold the incubator to the customer for $500.  R&L charged me
$1047 in freight.

Please make the necessary corrections.

Respectfully,

Richard Cruz

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Good morning, =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Ive been tied up all week but I am rechecking this =
now.&nbsp; <o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>BR<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White =
&lt;nina.white@rlcarriers.com&gt; <br><b>Sent:</b> Monday, April 11, =
2022 8:57 AM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> =
RE: Another &quot;incorrect: charge<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal>Richard,<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Ok.&nbsp; I think I see the issue.&nbsp; Your original =
bill of lading you only showed the weight as 150 lbs.&nbsp; The freight =
was reweighed to 485.&nbsp; The deficit weight is just imaginary =
weight.&nbsp; As far as the reweigh fee.&nbsp; I don't know if I can get =
that removed.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Please let me know of you need additional =
information.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Nina =
White<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>R+L =
Carriers<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>(281)788-5929<o:p></o:p></span></=
p></div></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/9/22 11:08 AM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: Another =
&quot;incorrect: charge <o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><pre>--- WARNING: This =
message is from an outside source. =
---<o:p></o:p></pre><pre><o:p>&nbsp;</o:p></pre><pre><o:p>&nbsp;</o:p></p=
re><pre><o:p>&nbsp;</o:p></pre><div><p class=3DMsoNormal>Hello =
Nina,&nbsp; <o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I want to show you what R&amp;L does.&nbsp; If you =
look at the attached invoice they did a reweigh; adjusted weight up =
<span style=3D'color:black;background:yellow'>15 lbs</span> and charged =
me any extra&nbsp; $240.44 plus&nbsp; $31.80 for a reweigh charge; total =
of <span =
style=3D'color:black;background:yellow'>$272.24</span>!!!!!&nbsp;&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>That is bullshit and unethical.&nbsp;&nbsp; I am =
including the owners manual (page 18) showing weight for this modelVWR =
SYMPHONY INCUBATOR MODEL 414004-630( as noted on BOL) &nbsp;of =
<b>445.3lbs</b>. <a =
href=3D"http://wilmail2.rlcarriers.com:32224/?dmVyPTEuMDAxJiYwNmFjNGM4YTA=
xY2FlZjM1ZD02MjUxQUY2NF8yMjU4NF8yNzE5XzEmJjc2MmQ4ODA1Y2E0NzRjYj0xMjIzJiZ1=
cmw9aHR0cHMlM0ElMkYlMkZ1cyUyRXZ3ciUyRWNvbSUyRmFzc2V0c3ZjJTJGYXNzZXQlMkZlb=
iU1RlVTJTJGaWQlMkY2Nzg4NzU2JTJGY29udGVudHM=3D">https://us.vwr.com/assetsv=
c/asset/en_US/id/6788756/contents</a>&nbsp; . &nbsp;I sent it to my =
customer on a pallet wrapped in bubble wrap &nbsp;for a total weight of =
<b>471lbs</b>. I reported 485lbs on the listing( to be conservative). =
R&amp;L reweighed at 500lbs and charged me an extra <span =
style=3D'color:black;background:yellow'>$272.24</span><o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>&nbsp;I am a =
small business and don&#8217;t have the manpower to double check =
everyone of these invoices; not anymore. <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>By the way, =
I sold the incubator to the customer for $500. &nbsp;R&amp;L charged =
me&nbsp; $1047 in freight.&nbsp; &nbsp;&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Please make =
the necessary corrections. <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Respectfully,<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div></div></div></body></html>
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