Da

✏️ Editing: 1651160487.M388047P1657261.aristoteles.x5servers.com,S=13601,W=14001:2,S

From: <rcruz@sapasequipment.com>
To: "'Nina White'" <nina.white@rlcarriers.com>
References: <018601d85a5d$891a9a30$9b4fce90$@sapasequipment.com> <4d1e6dfc803e42f98bec8b6011a4b815@rlcarriers.com> <1281759bc348487d9d2c2497c15d8a21@rlcarriers.com>,<d7c9d488aac64deebe06c2731780999b@rlcarriers.com> <16043d852fdd496aab76df2ce98e9723@rlcarriers.com>
In-Reply-To: <16043d852fdd496aab76df2ce98e9723@rlcarriers.com>
Subject: RE: Incorrectly invoiced item:   FREIGHT BILL # I5422 41216
Date: Thu, 28 Apr 2022 10:41:10 -0500
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Now we "are cooking with grease".  Thanks for resolving!

The next important issue is generating this letter Capital Insurance
needs.  Were you able to see the adjusters notes/explanation on content:

Good day Richard

Our team just needs a carrier statement or confirmation that the incident
has been notified to them.

The acknowledgment or statement could be in the form a letterhead or email
with the confirmation or case investigation number with the BOL in
question?

The transportation company should be aware on how it keeps a record of a
damage report / incidents ?

Thanks again, Rich

From: Nina White <nina.white@rlcarriers.com> 
Sent: Thursday, April 28, 2022 7:23 AM
To: rcruz@sapasequipment.com
Subject: FW: Incorrectly invoiced item: FREIGHT BILL # I5422 41216
Importance: High

Please see below.  Thos one has been fixed

Nina White

R+L Carriers

(281)788-5929

-------- Original message --------

From: "Charlotte M. Parks" <cparks@rlcarriers.com
<mailto:cparks@rlcarriers.com> >

Date: 4/28/22 7:18 AM (GMT-06:00)

To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: Incorrectly invoiced item: FREIGHT BILL # I5422 41216

Good morning,

Corrected invoice $271.42

Thank you

From: Charlotte M. Parks <> 
Sent: Thursday, April 28, 2022 6:03 AM
To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: Incorrectly invoiced item: FREIGHT BILL # I5422 41216 
Importance: High

Good morning,

The customer used his name instead of account. I will correct to the
account. No rates under his name.

CUSTOMER:SAPA11*

SAPAS LLC

11511 GASTON RD

KATY TX   77494

This was also a reweighed.

I will let you know when corrected

Thanks

From: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> > 
Sent: Wednesday, April 27, 2022 5:07 PM
To: Charlotte M. Parks <cparks@rlcarriers.com
<mailto:cparks@rlcarriers.com> >
Subject: FW: Incorrectly invoiced item: FREIGHT BILL # I5422 41216

Who would handle the S's I could really use some direction

Nina

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Wednesday, April 27, 2022 1:38 PM
To: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: Incorrectly invoiced item: FREIGHT BILL # I5422 41216

--- WARNING: This message is from an outside source. ---

FREIGHT BILL NO: I542241216

Total invoice charged:  $1551.07

I ran a calculator quote using the "revised" weight from R&L of  195lbs(
USING THE CLASS GIVEN BY DENSITY CALCULATOR OF 175).   The total estimate
was $309.65 ( estimate included)

That is a difference of  $1241.42

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Now we &#8220;are cooking with =
grease&#8221;. &nbsp;Thanks for resolving! <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>The next =
important issue is generating this letter Capital Insurance needs.&nbsp; =
Were you able to see the adjusters notes/explanation on content:&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>Good =
day Richard<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'>Our team just needs a carrier statement or =
confirmation that the incident has been notified to =
them.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'>The acknowledgment or statement could be in the =
form a letterhead or email with the confirmation or case investigation =
number with the BOL in question?<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'color:#1F497D'>The transportation =
company should be aware on how it keeps a record of a damage report / =
incidents ?<o:p></o:p></span></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Thanks =
again, Rich <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White =
&lt;nina.white@rlcarriers.com&gt; <br><b>Sent:</b> Thursday, April 28, =
2022 7:23 AM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> =
FW: Incorrectly invoiced item: FREIGHT BILL # I5422 =
41216<br><b>Importance:</b> High<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Please see below.&nbsp; Thos one has been =
fixed<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Nina =
White<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>R+L =
Carriers<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>(281)788-5929<o:p></o:p></span></=
p></div></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: =
&quot;Charlotte M. Parks&quot; &lt;<a =
href=3D"mailto:cparks@rlcarriers.com">cparks@rlcarriers.com</a>&gt; =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 4/28/22 7:18 AM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: =
Incorrectly invoiced item: FREIGHT BILL # I5422 41216 =
<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><div><p =
class=3DMsoNormal>Good morning,<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Corrected =
invoice $271.42<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Thank =
you<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Charlotte M. Parks &lt;&gt; =
<br><b>Sent:</b> Thursday, April 28, 2022 6:03 AM<br><b>To:</b> Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: Incorrectly invoiced item: FREIGHT BILL # =
I5422 41216 <br><b>Importance:</b> High<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Good =
morning,<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>The customer used his name instead of account. I will =
correct to the account. No rates under his name. <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>CUSTOMER:SAPA11*<o:p></o:p></p><p =
class=3DMsoNormal>SAPAS LLC<o:p></o:p></p><p class=3DMsoNormal>11511 =
GASTON RD<o:p></o:p></p><p class=3DMsoNormal>KATY TX&nbsp;&nbsp; =
77494<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>This was =
also a reweighed.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>I will let =
you know when corrected<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Thanks<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <br><b>Sent:</b> Wednesday, April 27, 2022 5:07 PM<br><b>To:</b> =
Charlotte M. Parks &lt;<a =
href=3D"mailto:cparks@rlcarriers.com">cparks@rlcarriers.com</a>&gt;<br><b=
>Subject:</b> FW: Incorrectly invoiced item: FREIGHT BILL # I5422 41216 =
<o:p></o:p></p></div></div><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Who would handle the S&#8217;s I could really use some =
direction <o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Nina<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Wednesday, April 27, 2022 1:38 PM<br><b>To:</b> Nina =
White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> Incorrectly invoiced item: FREIGHT BILL # I5422 =
41216 <o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><pre>--- WARNING: This message is =
from an outside source. =
---<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></pre><pre>&nbsp;<o:p></o:p></p=
re><pre>&nbsp;<o:p></o:p></pre><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><b><span =
style=3D'color:red'>FREIGHT BILL NO: =
I542241216</span></b><o:p></o:p></p><p class=3DMsoNormal><b><span =
style=3D'color:red'>&nbsp;</span></b><o:p></o:p></p><p =
class=3DMsoNormal>Total invoice charged:&nbsp; $<span =
style=3D'color:black;background:yellow'>1551.07</span>&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>I ran a calculator quote using the =
&#8220;revised&#8221; weight from R&amp;L of&nbsp; 195lbs( USING THE =
CLASS GIVEN BY DENSITY CALCULATOR OF 175).&nbsp;&nbsp; The total =
estimate was <span =
style=3D'color:black;background:yellow'>$309.65</span> ( estimate =
included)<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>That is a difference of&nbsp; $<span =
style=3D'color:black;background:yellow'>1241.42</span> <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div></div></div></body></html>
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