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✏️ Editing: 1657567269.M665160P29743.aristoteles.x5servers.com,S=10320,W=10585:2,S

From: <rcruz@sapasequipment.com>
To: <service.led.marietta@thermofisher.com>
References: null <01020181ee895d5c-028d9957-54f0-4801-b22a-c4f19e7e006c-000000@eu-west-1.amazonses.com>
In-Reply-To: <01020181ee895d5c-028d9957-54f0-4801-b22a-c4f19e7e006c-000000@eu-west-1.amazonses.com>
Subject: RE: Case=04593520 Cryo plus 1
Date: Mon, 11 Jul 2022 14:21:04 -0500
Message-ID: <003201d8955b$5f79ccd0$1e6d6670$@sapasequipment.com>
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Mike,

Thanks for your help!

Rich

From: service.led.marietta <service.led.marietta@thermofisher.com>
Sent: Monday, July 11, 2022 1:33 PM
To: rcruz@sapasequipment.com
Subject: Case=04593520 Cryo plus 1

Hello

It was a pleasure speaking with you today! Please see attached manual for 
your unit. If you have further questions please let me know!

Please also feel free to take advantage of our online resources at the 
websites below.

Technical Support Knowledgebase - knowledge1.thermofisher.com 
<http://kb.unitylabservices.com/>

Spare parts - http://www.labequipmentparts.com 
<http://www.labequipmentparts.com/>

Thank you,

Michael Warner

Technical Support

Unity Lab Services

Thermo Fisher Scientific

28 Schenck Pkwy, Suite 400

Asheville, NC 28803

Phone 866-984-3766 - Option 2

technicalsupport.led@thermofisher.com 
<https://mailto:technicalsupport.led@thermofisher.com>

Right Click on this banner to go to our hyper link for manuals, 
troubleshooting, solutions to your issues.

<http://kb.unitylabservices.com/>

Right Click on this banner to go to our hyper link for part identification 
and how to order parts.

<http://www.labequipmentparts.com/>

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vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Mike, <o:p></o:p><o:p>&nbsp;</o:p>Thanks for =
your help!=C2=A0 <o:p></o:p><o:p>&nbsp;</o:p>Rich =
<o:p></o:p><o:p>&nbsp;</o:p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: service.led.marietta =
&lt;service.led.marietta@thermofisher.com&gt; Sent: Monday, =
July 11, 2022 1:33 PM To: =
rcruz@sapasequipment.com Subject: Case=3D04593520 Cryo plus =
1<o:p></o:p></div><o:p>&nbsp;</o:p><div>Hello<o:p><=
/o:p>&nbsp;<o:p>=
</o:p>It was a =
pleasure speaking with you today! Please see attached manual for your =
unit. If you have further questions please let me =
know!<o:p></o:p>&nbsp;<o:p>=
</o:p>Please =
also feel free to take advantage of our online resources at the websites =
below.<o:p></o:p>&nbsp;<o:p>=
</o:p>Technical =
Support Knowledgebase - <a href=3D"http://kb.unitylabservices.com/" =
target=3D"_blank">knowledge1.thermofisher.com</a><o:p></o:p><p=
 style=3D'margin:0in'>Spare =
parts - <a href=3D"http://www.labequipmentparts.com/" =
target=3D"_blank">http://www.labequipmentparts.com</a><o:p></o:p><=
/p>&nbsp;<o:p>=
</o:p>&nbsp;<o:p>=
</o:p>Thank =
you,<o:p></o:p>&nbsp;<o:p>=
</o:p>Michael =
Warner<o:p></o:p>=
Technical =
Support<o:p></o:p>Unity Lab =
Services<o:p></o:p>Thermo =
Fisher Scientific<o:p></o:p>28 Schenck =
Pkwy, Suite 400&nbsp;&nbsp;&nbsp;&nbsp;<o:p></o:p>Asheville, =
NC 28803<o:p></o:p>Phone =
866-984-3766 - Option 2<o:p></o:p><a =
href=3D"https://mailto:technicalsupport.led@thermofisher.com" =
target=3D"_blank">technicalsupport.led@thermofisher.com</a><o:p></o:p></s=
pan>&nbsp;<o:p>=
</o:p>&=
nbsp;<o:p></o:p>&=
nbsp;<o:p></o:p>&nbsp;<o:p>=
</o:p>Right =
Click on this banner to go to our hyper link for manuals, =
troubleshooting, solutions to your issues.<o:p></o:p>=
<a =
href=3D"http://kb.unitylabservices.com/" target=3D"_blank"><img border=3D0 width=3D600 height=3D125 =
style=3D'width:6.25in;height:1.302in' id=3D"_x0000_i1026" =
src=3D"https://i.ibb.co/swQ0KSn/TS-1.jpg" alt=3DTS-1></a><o:p></o:p>=
&nbsp;<o:p>=
</o:p>Right =
Click on this banner to go to our hyper link for part identification and =
how to order parts.<o:p></o:p>=
<a =
href=3D"http://www.labequipmentparts.com/" target=3D"_blank"><img border=3D0 width=3D600 height=3D125 =
style=3D'width:6.25in;height:1.302in' id=3D"_x0000_i1025" =
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