Da

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From: <rcruz@sapasequipment.com>
To: "'Tracey MacKinnon'" <tmackinnon@labx.com>
Cc: "'Betsy Alvarez'" <alvarezbet@sapasequipment.com>
References: <CAPb0jbUKMpKzMAFD2rTzCZHVduoRmAr1nAEX2vhPH4dRgtZT4g@mail.gmail.com> <2a8801d8c87a$71024890$5306d9b0$@sapasequipment.com> <CAPb0jbU-gw5nuOyhmLDaXhLioD15wem=eR0MB0vtE+1RF05hSw@mail.gmail.com> <08b101d8cdcd$b6ed1490$24c73db0$@sapasequipment.com> <CAPb0jbUaLZRXbxD-BB=HTFdkx=8Kc4zpreFjJ+x8dwvtYbN+Lg@mail.gmail.com>
In-Reply-To: <CAPb0jbUaLZRXbxD-BB=HTFdkx=8Kc4zpreFjJ+x8dwvtYbN+Lg@mail.gmail.com>
Subject: RE: 2022 LabX Buy Now Renewal
Date: Thu, 22 Sep 2022 07:31:03 -0500
Message-ID: <0de201d8ce7f$32ac7100$98055300$@sapasequipment.com>
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Tracey,

I am available tomorrow morning at 9am central. Will that work?

From: Tracey MacKinnon <tmackinnon@labx.com>
Sent: Wednesday, September 21, 2022 3:59 PM
To: rcruz@sapasequipment.com
Cc: Betsy Alvarez <alvarezbet@sapasequipment.com>
Subject: Re: 2022 LabX Buy Now Renewal

Hi Richard:

Sorry it has taken me a while to get back to you - I needed to follow up 
with the previous Account Manager and Client Services to understand the 
customized Buy Now program you have.

The Buy Now program you are currently on was customized for you in 2020 as a 
"Buy Now" program, but allowing you to have the products listed as "Request 
to Quote".

With this customized program you have been able to take advantage of paying 
a drastically reduced rate for 186 products, which I am not able to offer 
any longer.

I am working through some options for you and will follow up tomorrow with 
you.

It may be best to schedule a call for us to discuss - do you have any 
availability this week or early next?

It would be great to meet you!

Thanks Tracey

On Wed, Sep 21, 2022 at 11:20 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tracey,

We really don’t see a need for the “buy it now” option for our business. 
Almost all our business is by sending our customers formal quotes.  Maybe I 
am missing something…??

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> >
Sent: Tuesday, September 20, 2022 12:54 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Betsy Alvarez <alvarezbet@sapasequipment.com 
<mailto:alvarezbet@sapasequipment.com> >
Subject: Re: 2022 LabX Buy Now Renewal

Hi Richard:

Just checking in to see if you need any further information from me to 
support your renewal process?

I have attached your renewal here for your quick reference and it will 
expire next Thursday.

Thanks,

On Wed, Sep 14, 2022 at 4:42 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tracey,

So we were just talking about looking into other programs LabX may have. 
Let us review further and we will reach out to you.

Best,

Rich

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> >
Sent: Wednesday, September 14, 2022 2:26 PM
To: Richard Cruz <rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
 >; Betsy Alvarez <alvarezbet@sapasequipment.com 
<mailto:alvarezbet@sapasequipment.com> >
Subject: 2022 LabX Buy Now Renewal

Hi Richard and Betsy:

Hope you are having a good week!

I am reaching out to you as your renewal for your LabX Buy Now Program is 
due.

I have attached the renewal quote to this email, if it is acceptable please 
sign and return to me or we can have a call to discuss (please provide some 
available dates).

Your metrics from 30 September to 13 September 2022 are great. There are 109 
email leads and 9 phone leads - for a detailed data secure report please 
click on the below:
https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2021-2022

Password: Sapas404250

You also had some interest in our other products/options and depending what 
you would like to accomplish, we can add it to this renewal or do it 
separately. I have attached our Media Kit for your review.

Let me know if you have any questions.

<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP>

Tracey MacKinnon

Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>

1.548.881.2122

Confidentiality Notice: This message, together with any attachments, is 
intended only for the use of the individual or entity to which it is 
addressed and may contain confidential or privileged information. If you 
think you have received this message in error, please advise the sender and 
delete this message and any attachments immediately.

<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP>

Tracey MacKinnon

Clinical & Diagnostics Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>

1.548.881.2122

<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP>

Tracey MacKinnon

Clinical & Diagnostics Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>

1.548.881.2122

------=_NextPart_000_0DE3_01D8CE55.49D90110
Content-Type: text/html;
	charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Tracey,=C2=A0 =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>I am available tomorrow morning at 9am central. Will =
that work?<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Tracey MacKinnon =
&lt;tmackinnon@labx.com&gt; <br><b>Sent:</b> Wednesday, September 21, =
2022 3:59 PM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Cc:</b> Betsy =
Alvarez &lt;alvarezbet@sapasequipment.com&gt;<br><b>Subject:</b> Re: =
2022 LabX Buy Now Renewal<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>Hi =
Richard:<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Sorry it has taken me a while to get back to you - I =
needed to follow up with the previous Account Manager and Client =
Services to understand the customized Buy Now program you =
have.<o:p></o:p></p></div><div><p class=3DMsoNormal>The Buy Now program =
you are currently on was customized for you in 2020 as a &quot;Buy =
Now&quot; program, but allowing you to have the products listed as =
&quot;Request to Quote&quot;.<o:p></o:p></p></div><div><p =
class=3DMsoNormal>With this customized program you have been able to =
take advantage of paying a drastically reduced rate for 186 products, =
which I am not able to offer any longer.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNormal>I =
am working through some options for you and will follow up tomorrow with =
you.<o:p></o:p></p></div><div><p class=3DMsoNormal>It may be best to =
schedule a call for us to discuss - do you have any availability this =
week or early next?&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>It would be great to meet =
you!<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Thanks&nbsp;Tracey<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Wed, Sep 21, 2022 at 11:20 AM &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Tracey,&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We really =
don=E2=80=99t see a need for the =E2=80=9Cbuy it now=E2=80=9D option for =
our business.&nbsp; Almost all our business is by sending our customers =
formal quotes.&nbsp; Maybe I am missing something=E2=80=A6??&nbsp;&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Tracey MacKinnon &lt;<a href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>&gt; <br><b>Sent:</b> Tuesday, =
September 20, 2022 12:54 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Cc:</b> Betsy =
Alvarez &lt;<a href=3D"mailto:alvarezbet@sapasequipment.com" =
target=3D"_blank">alvarezbet@sapasequipment.com</a>&gt;<br><b>Subject:</b=
> Re: 2022 LabX Buy Now Renewal<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Richard:<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Just =
checking in to see if you need any further information&nbsp;from me to =
support your renewal process?<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have =
attached your renewal here for your quick reference and it will expire =
next Thursday.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks,&nbsp=
;<o:p></o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Wed, Sep =
14, 2022 at 4:42 PM &lt;<a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Tracey, =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>So we were =
just talking about looking into other programs LabX may =
have.&nbsp;&nbsp; Let us review further and we will reach out to you. =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Best,<o:p></=
o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Tracey MacKinnon &lt;<a href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>&gt; <br><b>Sent:</b> =
Wednesday, September 14, 2022 2:26 PM<br><b>To:</b> Richard Cruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt;; Betsy Alvarez &lt;<a =
href=3D"mailto:alvarezbet@sapasequipment.com" =
target=3D"_blank">alvarezbet@sapasequipment.com</a>&gt;<br><b>Subject:</b=
> 2022 LabX Buy Now Renewal<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Richard =
and Betsy:<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hope you =
are having a good week!<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am =
reaching out to you as your renewal for your LabX Buy Now Program is =
due.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have =
attached the renewal quote to this email, if it is acceptable please =
sign and return to me or we can have a call to discuss (please provide =
some available dates).<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Your =
metrics from 30 September to 13 September 2022 are great. There are 109 =
email leads and 9 phone leads - for a detailed data secure report please =
click on the below:<br><a =
href=3D"https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2021-2022=
" =
target=3D"_blank">https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September=
-2021-2022</a><br><br>Password: Sapas404250<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You also =
had some interest in our other products/options and depending what you =
would like to accomplish, we can add it to this renewal or do it =
separately. I have attached our Media Kit for your =
review.&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Let me know =
if you have any questions.<br clear=3Dall><o:p></o:p></p><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 style=3D'border-collapse:collapse'><tr =
style=3D'height:28.5pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.368in' =
id=3D"_x0000_i1027" =
src=3D"https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4Jfdaw=
imC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmU=
plYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><o:p></o:p></p></td><td =
valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow:hidden'><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Tracey =
MacKinnon</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>Account =
Manager | LabX</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a></span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>1.548.881.2122=
</span><o:p></o:p></p></td></tr></table><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><b><i><s=
pan =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments =
immediately.</span></i><o:p></o:p></p></div></div></div></div></div></div=
></div></blockquote></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br =
clear=3Dall><o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>-- =
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