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From: <rcruz@sapasequipment.com>
To: "'Tracey MacKinnon'" <tmackinnon@labx.com>
References: <CAPb0jbUKMpKzMAFD2rTzCZHVduoRmAr1nAEX2vhPH4dRgtZT4g@mail.gmail.com> <2a8801d8c87a$71024890$5306d9b0$@sapasequipment.com> <CAPb0jbU-gw5nuOyhmLDaXhLioD15wem=eR0MB0vtE+1RF05hSw@mail.gmail.com> <08b101d8cdcd$b6ed1490$24c73db0$@sapasequipment.com> <CAPb0jbUaLZRXbxD-BB=HTFdkx=8Kc4zpreFjJ+x8dwvtYbN+Lg@mail.gmail.com> <0ddd01d8ce7f$2fd7a620$8f86f260$@sapasequipment.com> <CAPb0jbWOXF1_LVtKnttjbqRkiTmxKEXOd4Xp-srRmtNaN1esyQ@mail.gmail.com> <CAPb0jbXUua_tkkSuNUrSLJE_8bnT5Tiqcpag8Eu9RgC9=poQ7w@mail.gmail.com> <003501d8cec7$4cd37590$e67a60b0$@sapasequipment.com> <CAPb0jbUit0vJFnF0QgyJ-sPXhpFSC101_EWZHpWLXoDXuiNYDg@mail.gmail.com> <03b301d8cf6c$eb24e170$c16ea450$@sapasequipment.com> <CAPb0jbU=d1JYir0DVck64Vp4twVqGiaFE3iUrL3ijfDAHNAHTQ@mail.gmail.com>
In-Reply-To: <CAPb0jbU=d1JYir0DVck64Vp4twVqGiaFE3iUrL3ijfDAHNAHTQ@mail.gmail.com>
Subject: RE: 2022 LabX Buy Now Renewal
Date: Sun, 25 Sep 2022 08:29:55 -0500
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Thanks for your understanding.  Are you available earlier?  10am eastern?

From: Tracey MacKinnon <tmackinnon@labx.com>
Sent: Friday, September 23, 2022 11:54 AM
To: rcruz@sapasequipment.com
Subject: Re: 2022 LabX Buy Now Renewal

Hi Richard:

For sure we can change the meeting to Monday - same time?

Tracey

On Fri, Sep 23, 2022 at 12:52 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tracey,

I am “stuck” in the warehouse.  Can we change mtg for Monday morning?  Sorry

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> >
Sent: Thursday, September 22, 2022 4:12 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: 2022 LabX Buy Now Renewal

Hi Richard:

I have sent a meeting request to you for the requested time.

Look forward to talking to you tomorrow!

Tracey

On Thu, Sep 22, 2022 at 5:07 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

1pm Eastern tomorrow Friday will work

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> >
Sent: Thursday, September 22, 2022 3:53 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; Betsy 
Alvarez <alvarezbet@sapasequipment.com 
<mailto:alvarezbet@sapasequipment.com> >
Subject: Re: 2022 LabX Buy Now Renewal

Hi Richard

Quickly checking in with you to see if you received my response to your 
meeting request for tomorrow at 9am CST.

I am available from 1-3 pm EST tomorrow.

If this does not work for you, I am available Monday - Thursday next week at 
9am CST.

Let me know what works for you.

Thanks,Tracey

On Thu, Sep 22, 2022 at 8:36 AM Tracey MacKinnon <tmackinnon@labx.com 
<mailto:tmackinnon@labx.com> > wrote:

Morning Richard:

Unfortunately I am not available at that time.

I am open from 1pm - 4 tomorrow, would any of those times work for you?

Thanks, Tracey

On Thu, Sep 22, 2022 at 8:31 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Tracey,

I am available tomorrow morning at 9am central. Will that work?

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> >
Sent: Wednesday, September 21, 2022 3:59 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Betsy Alvarez <alvarezbet@sapasequipment.com 
<mailto:alvarezbet@sapasequipment.com> >
Subject: Re: 2022 LabX Buy Now Renewal

Hi Richard:

Sorry it has taken me a while to get back to you - I needed to follow up 
with the previous Account Manager and Client Services to understand the 
customized Buy Now program you have.

The Buy Now program you are currently on was customized for you in 2020 as a 
"Buy Now" program, but allowing you to have the products listed as "Request 
to Quote".

With this customized program you have been able to take advantage of paying 
a drastically reduced rate for 186 products, which I am not able to offer 
any longer.

I am working through some options for you and will follow up tomorrow with 
you.

It may be best to schedule a call for us to discuss - do you have any 
availability this week or early next?

It would be great to meet you!

Thanks Tracey

On Wed, Sep 21, 2022 at 11:20 AM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tracey,

We really don’t see a need for the “buy it now” option for our business. 
Almost all our business is by sending our customers formal quotes.  Maybe I 
am missing something…??

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> >
Sent: Tuesday, September 20, 2022 12:54 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Betsy Alvarez <alvarezbet@sapasequipment.com 
<mailto:alvarezbet@sapasequipment.com> >
Subject: Re: 2022 LabX Buy Now Renewal

Hi Richard:

Just checking in to see if you need any further information from me to 
support your renewal process?

I have attached your renewal here for your quick reference and it will 
expire next Thursday.

Thanks,

On Wed, Sep 14, 2022 at 4:42 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Tracey,

So we were just talking about looking into other programs LabX may have. 
Let us review further and we will reach out to you.

Best,

Rich

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> >
Sent: Wednesday, September 14, 2022 2:26 PM
To: Richard Cruz <rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
 >; Betsy Alvarez <alvarezbet@sapasequipment.com 
<mailto:alvarezbet@sapasequipment.com> >
Subject: 2022 LabX Buy Now Renewal

Hi Richard and Betsy:

Hope you are having a good week!

I am reaching out to you as your renewal for your LabX Buy Now Program is 
due.

I have attached the renewal quote to this email, if it is acceptable please 
sign and return to me or we can have a call to discuss (please provide some 
available dates).

Your metrics from 30 September to 13 September 2022 are great. There are 109 
email leads and 9 phone leads - for a detailed data secure report please 
click on the below:
https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2021-2022

Password: Sapas404250

You also had some interest in our other products/options and depending what 
you would like to accomplish, we can add it to this renewal or do it 
separately. I have attached our Media Kit for your review.

Let me know if you have any questions.

<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP>

Tracey MacKinnon

Account Manager | LabX