Da

✏️ Editing: 1664831211.M698247P3212248.aristoteles.x5servers.com,S=19405,W=19873:2,S

From: <rcruz@sapasequipment.com>
To: "'Tracey MacKinnon'" <tmackinnon@labx.com>
Cc: <jtregunno@labx.com>
References: <CAPb0jbUKMpKzMAFD2rTzCZHVduoRmAr1nAEX2vhPH4dRgtZT4g@mail.gmail.com> <005d01d8d762$4338ea80$c9aabf80$@sapasequipment.com> <CAPb0jbVG-zs_VB_KrGvbTx8SsCqoafz88TDcDZeE+CPz2OBR1Q@mail.gmail.com>
In-Reply-To: <CAPb0jbVG-zs_VB_KrGvbTx8SsCqoafz88TDcDZeE+CPz2OBR1Q@mail.gmail.com>
Subject: RE: FW: 2022 LabX Buy Now Renewal
Date: Mon, 3 Oct 2022 16:06:39 -0500
Message-ID: <011001d8d76c$0e956060$2bc02120$@sapasequipment.com>
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Dear Tracey

Truth is I am disappointed and confused with LabX.

I remind you that even though your platform works with my offering you are 
not the only platform .

I am currently evaluating all my options.

Respectfully

From: Tracey MacKinnon <tmackinnon@labx.com>
Sent: Monday, October 3, 2022 3:51 PM
To: rcruz@sapasequipment.com
Cc: jtregunno@labx.com
Subject: Re: FW: 2022 LabX Buy Now Renewal

Hi Richard:

Thanks for the response - This was the first contract renewal that I had 
sent before discussing with our internal team that this was a program that 
we were no longer able to offer; we needed to modify it as Jacklynn and I 
discussed with you.

I provided you with the modified quote as per our discussion and the 
direction you provided, to keep the 187 listings up and as a request to 
quote.

I am willing to work with you towards a mutually agreeable solution and will 
give you a call tomorrow to discuss.

Thanks, Tracey

On Mon, Oct 3, 2022 at 3:56 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hello Tracey,

This is what I received from you on  September 14th.  The effective dates 
you noted on this document are:

Program Elements:

Start Date: 30 September 2022

Renewal Date: 29 September 2023

I am not interested in the AD plan as it doesn’t fit in our structure.

Respectfully,

Richard Cruz

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> >
Sent: Wednesday, September 14, 2022 2:26 PM
To: Richard Cruz <rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
 >; Betsy Alvarez <alvarezbet@sapasequipment.com 
<mailto:alvarezbet@sapasequipment.com> >
Subject: 2022 LabX Buy Now Renewal

Hi Richard and Betsy:

Hope you are having a good week!

I am reaching out to you as your renewal for your LabX Buy Now Program is 
due.

I have attached the renewal quote to this email, if it is acceptable please 
sign and return to me or we can have a call to discuss (please provide some 
available dates).

Your metrics from 30 September to 13 September 2022 are great. There are 109 
email leads and 9 phone leads - for a detailed data secure report please 
click on the below:
https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2021-2022

Password: Sapas404250

You also had some interest in our other products/options and depending what 
you would like to accomplish, we can add it to this renewal or do it 
separately. I have attached our Media Kit for your review.

Let me know if you have any questions.

<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP>

Tracey MacKinnon

Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>

1.548.881.2122

Confidentiality Notice: This message, together with any attachments, is 
intended only for the use of the individual or entity to which it is 
addressed and may contain confidential or privileged information. If you 
think you have received this message in error, please advise the sender and 
delete this message and any attachments immediately.

<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP>

Tracey MacKinnon

Clinical & Diagnostics Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>

1.548.881.2122

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Dear Tracey<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Truth is I =
am disappointed and confused with LabX.=C2=A0 <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>I remind you =
that even though your platform works with my offering you are not the =
only platform .=C2=A0 <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>I am =
currently evaluating all my options. <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Respectfully =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Tracey MacKinnon =
&lt;tmackinnon@labx.com&gt; <br><b>Sent:</b> Monday, October 3, 2022 =
3:51 PM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Cc:</b> =
jtregunno@labx.com<br><b>Subject:</b> Re: FW: 2022 LabX Buy Now =
Renewal<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Hi =
Richard:<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Thanks for the response - This was the first contract =
renewal that I had sent before discussing with our internal team that =
this was a program that we were no longer able to offer; we needed to =
modify it as Jacklynn and I discussed with =
you.<o:p></o:p></p></div><div><p class=3DMsoNormal>I provided you with =
the modified quote as per our discussion and the direction you provided, =
to keep the 187 listings up and as a request to =
quote.<o:p></o:p></p></div><div><p class=3DMsoNormal>I am willing to =
work with you towards a mutually agreeable&nbsp;solution and will give =
you a call tomorrow to discuss.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Thanks, Tracey<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Mon, Oct 3, 2022 at 3:56 PM &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello =
Tracey,&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This is =
what I received from you on&nbsp; September 14<sup>th</sup>.&nbsp; The =
effective dates you noted on this document are:<o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Program =
Elements:<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Start Date: =
30 September 2022<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Renewal =
Date: 29 September 2023<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am not =
interested in the AD plan as it doesn=E2=80=99t fit in our =
structure.&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Respectfully=
, <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Tracey MacKinnon &lt;<a href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>&gt; <br><b>Sent:</b> =
Wednesday, September 14, 2022 2:26 PM<br><b>To:</b> Richard Cruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt;; Betsy Alvarez &lt;<a =
href=3D"mailto:alvarezbet@sapasequipment.com" =
target=3D"_blank">alvarezbet@sapasequipment.com</a>&gt;<br><b>Subject:</b=
> 2022 LabX Buy Now Renewal<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Richard =
and Betsy:<o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hope you =
are having a good week!<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am =
reaching out to you as your renewal for your LabX Buy Now Program is =
due.<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have =
attached the renewal quote to this email, if it is acceptable please =
sign and return to me or we can have a call to discuss (please provide =
some available dates).<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Your =
metrics from 30 September to 13 September 2022 are great. There are 109 =
email leads and 9 phone leads - for a detailed data secure report please =
click on the below:<br><a =
href=3D"https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September-2021-2022=
" =
target=3D"_blank">https://labx.fromsmash.com/Sapas-LabX-Buy-Now-September=
-2021-2022</a><br><br>Password: Sapas404250<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You also =
had some interest in our other products/options and depending what you =
would like to accomplish, we can add it to this renewal or do it =
separately. I have attached our Media Kit for your =
review.&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Let me know =
if you have any questions.<br clear=3Dall><o:p></o:p></p><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 style=3D'border-collapse:collapse'><tr =
style=3D'height:28.5pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.3645in' =
id=3D"_x0000_i1026" =
src=3D"https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4Jfdaw=
imC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmU=
plYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><o:p></o:p></p></td><td =
valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow:hidden'><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Tracey =
MacKinnon</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><b><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>Account =
Manager | LabX</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a></span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:0in;marg=
in-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>1.548.881.2122=
</span><o:p></o:p></p></td></tr></table><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><b><i><s=
pan =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments =
immediately.</span></i><o:p></o:p></p></div></div></div></div></div></div=
></div></blockquote></div><p class=3DMsoNormal><br =
clear=3Dall><o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><p class=3DMsoNormal>-- =
<o:p></o:p></p><div><div><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 style=3D'border-collapse:collapse'><tr =
style=3D'height:28.5pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow:hidden'><p class=3DMsoNormal><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.3645in' =
id=3D"_x0000_i1025" =
src=3D"https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4Jfdaw=
imC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmU=
plYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><o:p></o:p></p></td><td =
valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow:hidden'><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Tracey =
MacKinnon</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><b><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>Clinical =
&amp; Diagnostics Account Manager | LabX</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a></span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>1.548.881.2122=
</span><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal><br><b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments =
immediately.</span></i><o:p></o:p></p></div></div></div></body></html>
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