Da

✏️ Editing: 1665417231.M409175P1819253.aristoteles.x5servers.com,S=85765,W=87701:2,S

From: <rcruz@sapasequipment.com>
To: "'Monica Cunningham'" <MCunningham@weathertech.com>
References: <b9f684a0bdda4450be027622e777d5d4@weathertech.com>
In-Reply-To: <b9f684a0bdda4450be027622e777d5d4@weathertech.com>
Subject: RE: STATUS OF REFUND: RA#180107 Case: 00040448
Date: Mon, 10 Oct 2022 10:53:44 -0500
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Hi Monica,

Then I must have overlooked this.

Thanks so much,

Richard

From: Monica Cunningham <MCunningham@weathertech.com>
Sent: Monday, October 10, 2022 9:10 AM
To: rcruz@sapasequipment.com
Subject: RE: STATUS OF REFUND: RA#180107 Case: 00040448

Good morning, Richard-

Elena is currently on leave, but I’d be happy to assist you directly.

I’ve pulled up your account, and I see that we issued your method of payment 
a refund of $194.29 on 9/26. I have attached the Credit Invoice to this 
email for your review.

If you have any other questions or concerns please let us know.

Best Regards,

Monica Cunningham
Salesforce Administrator Assistant Manager
T: (630) 769-1500

WeatherTech®

AUTO. HOME. PET. FIND YOUR FIT.

1 MacNeil Court, Bolingbrook, IL 60440

weathertech.com <https://www.weathertech.com>

Facebook <https://www.facebook.com/WeatherTech/>  | Twitter 
<https://twitter.com/WeatherTech?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor> 
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<https://www.linkedin.com/company/weathertech/>

All information in this Communication, including attachments, is strictly 
confidential and intended solely for delivery to and authorized use by the 
addressee(s) identified above, and may contain privileged, confidential, 
proprietary and/or trade secret information entitled to protection and/or 
exempt from disclosure under applicable law. If you are not the intended 
recipient, please take notice that any use, distribution or copying of this 
Communication, and/or any action taken or omitted to be taken in reliance 
upon it, is unauthorized and may be unlawful. If you have received this 
Communication in error, please notify the sender and delete this 
Communication from your computer.

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Saturday, October 8, 2022 5:06 PM
To: Elena Magana <EMagana@weathertech.com <mailto:EMagana@weathertech.com> >
Subject: STATUS OF REFUND: RA#180107

Good day,

I am following up on the status of my refund.  I returned the mats over a 
week ago and am waiting to receive refund.

Thanks,

Richard Cruz

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Thursday, September 15, 2022 7:45 AM
To: 'Elena Magana' <EMagana@weathertech.com <mailto:EMagana@weathertech.com> 
 >
Subject: RE: Your WeatherTech Order Confirmation!

Thank you.

Richard

From: Elena Magana <EMagana@weathertech.com <mailto:EMagana@weathertech.com> 
 >
Sent: Wednesday, September 14, 2022 9:12 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: Your WeatherTech Order Confirmation!

Hello Richard,

Thank you for contacting WeatherTech.

A return was created RA#180107 for a refund of the product cost.

I also requested a prepaid FedEx label that will be sent to this email 
address.

It can only be opened once so please only open when ready to print. Once 
printed any FedEx location will accept it.

The tag is valid for 30 days.  If you do not see it in your inbox please 
check the junk or spam folders.

Once we receive the package at our warehouse, the returns department will 
revise the merchandise and check it in.

Once the merchandise is checked in then we will gladly proceed with the 
refund.

This process can take about 7-10 business days after the merchandise has 
been received.

If you have any further questions please let me know.

Thank you,

Elena Magana
Email Assistant
T: (630) 769-1500

WeatherTech®

AUTO. HOME. PET. FIND YOUR FIT.

1 MacNeil Court, Bolingbrook, IL 60440

weathertech.com <https://www.weathertech.com>

-----Original Message-----

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
[mailto:rcruz@sapasequipment.com]

Sent: Wednesday, September 14, 2022 5:38:54 PM

To: WeatherTech

Subject: Your WeatherTech Order Confirmation!

Can you please instruct how I go about returning these.  Details noted 
below.

Thank you

Richard Cruz

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >

Sent: Wednesday, September 14, 2022 5:34 PM

To: 'Danielle Grieshaber' <DGrieshaber@weathertech.com 
<mailto:DGrieshaber@weathertech.com> >

Subject: RE: Your WeatherTech Order Confirmation!

Hello Danielle,

The issue is that the mats do not fit the 2022 Toyota Tacoma double cab 
automatic.  The two front pins located on the front of vehicle do not fit 
through the mats openings; the openings on the mats are too small.    I need 
to send these back, please instruct asap.

Thank you,

Richard Cruz

From: Danielle Grieshaber <DGrieshaber@weathertech.com 
<mailto:DGrieshaber@weathertech.com> >

Sent: Sunday, September 4, 2022 10:50 AM

To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Subject: RE: Your WeatherTech Order Confirmation!

Hello,

Thank you for contacting WeatherTech!

I would be happy to troubleshoot with you as to why that product would not 
fit your vehicle.

Access cab or Double cab?

Automatic or Manual transmission?

Can you also send me a picture of where you see there is a bad fitment so I 
can evaluate this situation better?

Once I have that information I will be able to take a further look into 
this.

If you have any questions or concerns please let us know.

Best Regards,

Danielle Grieshaber
Email Assistant

T: (630) 769-1500

WeatherTech®

AUTO. HOME. PET. FIND YOUR FIT.

1 MacNeil Court, Bolingbrook, IL 60440

weathertech.com <https://www.weathertech.com>

-----Original Message-----
From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
[mailto:rcruz@sapasequipment.com]
Sent: Sunday, September 4, 2022 10:26:33 AM
To: WeatherTech
Subject: Your WeatherTech Order Confirmation!

Good day,

So I received my mats but unfortunately they don’t fit my Toyota Tacomo 
2022.  Even though your listing stated it would fit my model it doesn’t.

Please inform how I need to proceed to return.

Thank you,

Richard Cruz

From: WeatherTech.com <sales@weathertech.com <mailto:sales@weathertech.com> 
 >

Sent: Sunday, August 14, 2022 11:45 AM

To: RICHARD CRUZ <rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
 >

Subject: Your WeatherTech Order Confirmation!

<http://www.weathertech.com/cms/images/spacer.gif>

<https://www.weathertech.com/>

RICHARD, thank you for your order.

Welcome to the WeatherTech Family and thank you for supporting American 
Manufacturing!

Order Number: 1919144261 
<https://www.weathertech.com/service/order-details?OrderId=pFC%2bT6xN0c9RQe9wNgc5%2bE9f8blGlhWO4DZbAVg9uTc%3d>

Order Date: 8/14/2022

Shipping Information:

RICHARD CRUZ
5602 VERONA RIDGE DR
Fulshear, TX 77441

Billing Information:

RICHARD CRUZ
5602 VERONA RIDGE DR
Fulshear, TX 77441
(713) 502-3780

<mailto:rcruz@sapasequipment.com> rcruz@sapasequipment.com

Card Type: Visa

<http://assets.weathertech.com/assets/1/19/180x135/444961-444962.jpg>

<http://www.weathertech.com/audi/2020/a3/floorliner-digitalfit/a3-body-style/sedan/?OrderItemId=2160130390> 
FloorLiner

Part Number: 44496-1-2

Vehicle: 2020 Audi A3

Set: 1st & 2nd Row (2-pc. Rear Liner)

Color: Black

Price: $179.90

Quantity: 1

$179.90

Subtotal:

$179.90

Freight and Delivery:

$18.00

Estimated Tax:

$15.83

Paid by Credit Card:

$213.73

Products are eligible to be returned within 30 days from the date of 
purchase. Items must be returned in new, unused condition in their original 
box or packaging.
 <https://www.weathertech.com/service/returns/>  View Return Policy

Questions? Reach Out to Us!

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Customer Order Online Help Center

You have the flexibility to manage all aspects of your order such as 
Editing*, Cancelling*, Tracking and Returns within the Customer Order Online 
Help Center. This is the fastest way to reach our customer service team to 
solve any order issues you may have.

*For editing and cancelling orders, you have 30 minutes from time of 
purchase to do so or else the sale is final.

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Please do not reply to this message.

<http://www.weathertech.com/email/confirmation/?OrderId=pFC%2bT6xN0c9RQe9wNgc5%2bE9f8blGlhWO4DZbAVg9uTc%3d&cs=a7UHqLSp9q0fIfu9qSAdivwRhcgMCNBYW6ZA8UrzUcH5T4QPh7dwsY9nNbZllf%2b6YciyJ07kWsJnG8z8O8xrnJs36HSSWgnYG0zqqCuVlVbIBkVlOokuIx%2bW4CRPG%2bMSNNOsKcmSBiR8yP7M0g6RHpNs%2fVq139zlsCHzpmpIEPQSTlWbrG4FXj5UIz6b8NbgQJjSMmjg9vLbZEUO5C89rg%3d%3d&c=y> 
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Hi Monica, <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Then I must =
have overlooked this.=C2=A0 <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Thanks so =
much,<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Monica Cunningham =
&lt;MCunningham@weathertech.com&gt; <br><b>Sent:</b> Monday, October 10, =
2022 9:10 AM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> =
RE: STATUS OF REFUND: RA#180107 Case: =
00040448<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Good morning, =
Richard-<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'><o:p>&nbsp;</o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Elena is =
currently on leave, but I=E2=80=99d be happy to assist you directly. =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>I=E2=80=99ve =
pulled up your account, and I see that we issued your method of payment =
a refund of $194.29 on 9/26. I have attached the Credit Invoice to this =
email for your review. <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>If you have =
any other questions or concerns please let us know. =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Best =
Regards,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'><o:p>&nbsp;</o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'><o:p>&nbsp;</o:=
p></span></p><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><br><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Monica =
Cunningham</span></b><span =
style=3D'font-family:"Arial",sans-serif'>&nbsp;<br></span><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Salesforce =
Administrator Assistant Manager</span><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>T: (630) =
769-1500</span><o:p></o:p></p><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><strong><span =
style=3D'font-size:13.5pt;font-family:"Arial",sans-serif'>Weather<span =
style=3D'color:#C00000'>Tech</span><sup>=C2=AE</sup></span></strong><o:p>=
</o:p></p></td></tr></table><p class=3DMsoNormal><span =
style=3D'display:none'><o:p>&nbsp;</o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><strong><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>AUTO. HOME. =
PET. FIND YOUR FIT.</span></strong><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal><span =
style=3D'display:none'><o:p>&nbsp;</o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>1 MacNeil =
Court, Bolingbrook, IL 60440</span><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal><span =
style=3D'display:none'><o:p>&nbsp;</o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.weathertech.com">weathertech.com</a></span><o:p></o:p=
></p></td></tr></table><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.facebook.com/WeatherTech/">Facebook</a></span><span =
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an><span style=3D'font-family:"Arial",sans-serif'>&nbsp;| </span><span =
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><o:p></o:p></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 style=3D'border-collapse:collapse'><tr><td width=3D800 =
style=3D'width:600.0pt;padding:0in 0in 0in 0in'><p><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:#A1A1A1'>Al=
l information in this Communication, including attachments, is strictly =
confidential and intended solely for delivery to and authorized use by =
the addressee(s) identified above, and may contain privileged, =
confidential, proprietary and/or trade secret information entitled to =
protection and/or exempt from disclosure under applicable law. If you =
are not the intended recipient, please take notice that any use, =
distribution or copying of this Communication, and/or any action taken =
or omitted to be taken in reliance upon it, is unauthorized and may be =
unlawful. If you have received this Communication in error, please =
notify the sender and delete this Communication from your =
computer.</span><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Saturday, October 8, 2022 5:06 PM<br><b>To:</b> Elena =
Magana &lt;<a =
href=3D"mailto:EMagana@weathertech.com">EMagana@weathertech.com</a>&gt;<b=
r><b>Subject:</b> STATUS OF REFUND: =
RA#180107<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Good day, =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>I am following up on the status of my refund.&nbsp; I =
returned the mats over a week ago and am waiting to receive =
refund.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Thanks, =
<o:p></o:p></p><p class=3DMsoNormal>Richard Cruz<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Thursday, September 15, 2022 7:45 AM<br><b>To:</b> =
'Elena Magana' &lt;<a =
href=3D"mailto:EMagana@weathertech.com">EMagana@weathertech.com</a>&gt;<b=
r><b>Subject:</b> RE: Your WeatherTech Order =
Confirmation!<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Thank =
you.&nbsp; <o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Elena Magana &lt;<a =
href=3D"mailto:EMagana@weathertech.com">EMagana@weathertech.com</a>&gt; =
<br><b>Sent:</b> Wednesday, September 14, 2022 9:12 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> RE: Your WeatherTech Order =
Confirmation!<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Hello =
Richard,</span></span><o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Thank you for =
contacting WeatherTech.&nbsp;</span></span><o:p></o:p></p></div><p><span =
class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>A return was =
created RA#180107 for a refund of the product cost.&nbsp; =
<o:p></o:p></span></span></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>I also =
requested a prepaid FedEx label that will be sent to this email address. =
<o:p></o:p></span></span></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>It can only be =
opened once so please only open when ready to print. Once printed any =
FedEx location will accept it. <o:p></o:p></span></span></p><p><span =
class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>The tag is =
valid for 30 days.&nbsp; If you do not see it in your inbox please check =
the junk or spam folders.</span></span><o:p></o:p></p><p><span =
class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Once we =
receive the package at our warehouse, the returns department will revise =
the merchandise and check it in. <o:p></o:p></span></span></p><p><span =
class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Once the =
merchandise is checked in then we will gladly proceed with the refund. =
<o:p></o:p></span></span></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>This process =
can take about 7-10 business days after the merchandise has been =
received.</span></span><o:p></o:p></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>&nbsp;</span></=
span><o:p></o:p></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>If you have =
any further questions please let me =
know.</span></span><o:p></o:p></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>&nbsp;</span></=
span><o:p></o:p></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>Thank =
you,</span></span><o:p></o:p></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>&nbsp;</span></=
span><o:p></o:p></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>&nbsp;</span></=
span><o:p></o:p></p><p><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif'>&nbsp;</span></=
span><o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'><o:p>&nbsp;</o=
:p></span></p></div></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><br><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Elena =
Magana</span></b><span =
style=3D'font-family:"Arial",sans-serif'>&nbsp;<br></span><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Email =
Assistant</span><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>T: (630) =
769-1500</span><o:p></o:p></p><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><strong><span =
style=3D'font-size:13.5pt;font-family:"Arial",sans-serif'>Weather<span =
style=3D'color:#C00000'>Tech</span><sup>=C2=AE</sup></span></strong><o:p>=
</o:p></p></td></tr></table><p class=3DMsoNormal><span =
style=3D'display:none'><o:p>&nbsp;</o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><strong><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>AUTO. HOME. =
PET. FIND YOUR FIT.</span></strong><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal><span =
style=3D'display:none'><o:p>&nbsp;</o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>1 MacNeil =
Court, Bolingbrook, IL 60440</span><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal><span =
style=3D'display:none'><o:p>&nbsp;</o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.weathertech.com">weathertech.com</a></span><o:p></o:p=
></p></td></tr></table><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><br><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.facebook.com/WeatherTech/">Facebook</a></span><span =
style=3D'font-family:"Arial",sans-serif'>&nbsp;| </span><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://twitter.com/WeatherTech?ref_src=3Dtwsrc%5Egoogle%7Ctwcamp=
%5Eserp%7Ctwgr%5Eauthor">Twitter</a></span><span =
style=3D'font-family:"Arial",sans-serif'>&nbsp;|&nbsp;</span><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.instagram.com/weathertech/?hl=3Den">Instagram</a></sp=
an><span style=3D'font-family:"Arial",sans-serif'>&nbsp;| </span><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.linkedin.com/company/weathertech/">LinkedIn</a></span=
><o:p></o:p></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 style=3D'border-collapse:collapse'><tr><td width=3D800 =
style=3D'width:600.0pt;padding:0in 0in 0in 0in'><p><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:#A1A1A1'>Al=
l information in this Communication, including attachments, is strictly =
confidential and intended solely for delivery to and authorized use by =
the addressee(s) identified above, and may contain privileged, =
confidential, proprietary and/or trade secret information entitled to =
protection and/or exempt from disclosure under applicable law. If you =
are not the intended recipient, please take notice that any use, =
distribution or copying of this Communication, and/or any action taken =
or omitted to be taken in reliance upon it, is unauthorized and may be =
unlawful. If you have received this Communication in error, please =
notify the sender and delete this Communication from your =
computer.</span><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>-----Original =
Message-----<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>From: =
</span></b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'><a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
[<a =
href=3D"mailto:rcruz@sapasequipment.com">mailto:rcruz@sapasequipment.com<=
/a>] <o:p></o:p></span></p></div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>Sent: =
</span></b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>Wednesday, =
September 14, 2022 5:38:54 PM<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>To: =
</span></b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>WeatherTech<o:=
p></o:p></span></p></div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>Subject: =
</span></b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>Your =
WeatherTech Order Confirmation!<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'><o:p>&nbsp;</o=
:p></span></p></div></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can you =
please instruct how I go about returning these.&nbsp; Details noted =
below.&nbsp;<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank =
you<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><div><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <o:p></o:p></p></div><div><p class=3DMsoNormal><b>Sent:</b> Wednesday, =
September 14, 2022 5:34 PM<o:p></o:p></p></div><div><p =
class=3DMsoNormal><b>To:</b> 'Danielle Grieshaber' &lt;<a =
href=3D"mailto:DGrieshaber@weathertech.com">DGrieshaber@weathertech.com</=
a>&gt;<o:p></o:p></p></div><div><p class=3DMsoNormal><b>Subject:</b> RE: =
Your WeatherTech Order =
Confirmation!<o:p></o:p></p></div><p><o:p>&nbsp;</o:p></p></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello =
Danielle,<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The issue =
is that the mats do not fit the 2022 Toyota Tacoma double cab =
automatic.&nbsp; The two front pins located on the front of vehicle do =
not fit through the mats openings; the openings on the mats are too =
small.&nbsp; &nbsp; I need to send these back, please instruct =
asap.&nbsp;<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank =
you,<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><div><p class=3DMsoNormal><b>From:</b> Danielle Grieshaber =
&lt;<a =
href=3D"mailto:DGrieshaber@weathertech.com">DGrieshaber@weathertech.com</=
a>&gt; <o:p></o:p></p></div><div><p class=3DMsoNormal><b>Sent:</b> =
Sunday, September 4, 2022 10:50 AM<o:p></o:p></p></div><div><p =
class=3DMsoNormal><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><o:p=
></o:p></p></div><div><p class=3DMsoNormal><b>Subject:</b> RE: Your =
WeatherTech Order =
Confirmation!<o:p></o:p></p></div><p><o:p>&nbsp;</o:p></p></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello,<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank you =
for contacting WeatherTech!<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I would be =
happy to troubleshoot with you as to why that product would not fit your =
vehicle.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Access cab =
or Double cab?<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Automatic =
or Manual transmission?<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can you =
also send me a picture of where you see there is a bad fitment so I can =
evaluate this situation better?<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Once I have =
that information I will be able to take a further look into =
this.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>If you have =
any questions or concerns please let us know.<o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Best =
Regards,<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'><o:p>&nbsp;</o:p><=
/p><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><span class=3Dsize><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Danielle =
Grieshaber</span></b></span><span class=3Dfont><span =
style=3D'font-family:"Arial",sans-serif'>&nbsp;</span></span><span =
style=3D'font-family:"Arial",sans-serif'><br></span><span =
class=3Dsize><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Email =
Assistant</span></span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span class=3Dsize><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>T: (630) =
769-1500</span></span><o:p></o:p></p></div><p><o:p>&nbsp;</o:p></p><table=
 class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
class=3Dsize><b><span =
style=3D'font-size:13.5pt;font-family:"Arial",sans-serif'>Weather</span><=
/b></span><span class=3Dcolour><b><span =
style=3D'font-size:13.5pt;font-family:"Arial",sans-serif;color:#C00000'>T=
ech</span></b></span><span class=3Dsize><b><sup><span =
style=3D'font-size:13.5pt;font-family:"Arial",sans-serif'>=C2=AE</span></=
sup></b></span><o:p></o:p></p></td></tr></table><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 style=3D'border-collapse:collapse'><tr><td =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
class=3Dsize><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>AUTO. HOME. =
PET. FIND YOUR FIT.</span></b></span><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 style=3D'border-collapse:collapse'><tr><td =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
class=3Dsize><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>1 MacNeil =
Court, Bolingbrook, IL =
60440</span></span><o:p></o:p></p></td></tr></table><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 style=3D'border-collapse:collapse'><tr><td =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
class=3Dsize><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.weathertech.com">weathertech.com</a></span></span><o:=
p></o:p></p></td></tr></table><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'><o:p>&nbsp;</o:p><=
/p><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><span class=3Dsize><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.facebook.com/WeatherTech/">Facebook</a></span></span>=
<span class=3Dfont><span =
style=3D'font-family:"Arial",sans-serif'>&nbsp;| </span></span><span =
class=3Dsize><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://twitter.com/WeatherTech?ref_src=3Dtwsrc%5Egoogle%7Ctwcamp=
%5Eserp%7Ctwgr%5Eauthor">Twitter</a></span></span><span =
class=3Dfont><span =
style=3D'font-family:"Arial",sans-serif'>&nbsp;|&nbsp;</span></span><span=
 class=3Dsize><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.instagram.com/weathertech/?hl=3Den">Instagram</a></sp=
an></span><span class=3Dfont><span =
style=3D'font-family:"Arial",sans-serif'>&nbsp;| </span></span><span =
class=3Dsize><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.linkedin.com/company/weathertech/">LinkedIn</a></span=
></span><o:p></o:p></p></div><p><o:p>&nbsp;</o:p></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td width=3D800 =
style=3D'width:600.0pt;padding:0in 0in 0in 0in'><p><span =
class=3Dsize><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:#A1A1A1'>Al=
l information in this Communication, including attachments, is strictly =
confidential and intended solely for delivery to and authorized use by =
the addressee(s) identified above, and may contain privileged, =
confidential, proprietary and/or trade secret information entitled to =
protection and/or exempt from disclosure under applicable law. If you =
are not the intended recipient, please take notice that any use, =
distribution or copying of this Communication, and/or any action taken =
or omitted to be taken in reliance upon it, is unauthorized and may be =
unlawful. If you have received this Communication in error, please =
notify the sender and delete this Communication from your =
computer.</span></span><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'><span =
class=3Dsize><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>-----Original =
Message-----</span></span><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'><br><span =
class=3Dsize><b>From: </b><a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
[<a =
href=3D"mailto:rcruz@sapasequipment.com">mailto:rcruz@sapasequipment.com<=
/a>] </span><br><span class=3Dsize><b>Sent: </b>Sunday, September 4, =
2022 10:26:33 AM</span><br><span class=3Dsize><b>To: =
</b>WeatherTech</span><br><span class=3Dsize><b>Subject: </b>Your =
WeatherTech Order =
Confirmation!</span></span><o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Good =
day,<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>So I =
received my mats but unfortunately they don=E2=80=99t fit my Toyota =
Tacomo 2022.&nbsp; Even though your listing stated it would fit my model =
it doesn=E2=80=99t.&nbsp;<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Please =
inform how I need to proceed to return.&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank =
you,<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p>&nbsp;<=
/o:p></p><div><p class=3DMsoNormal><b>From:</b> WeatherTech.com &lt;<a =
href=3D"mailto:sales@weathertech.com">sales@weathertech.com</a>&gt; =
<o:p></o:p></p></div><div><p class=3DMsoNormal><b>Sent:</b> Sunday, =
August 14, 2022 11:45 AM<o:p></o:p></p></div><div><p =
class=3DMsoNormal><b>To:</b> RICHARD CRUZ &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<o:p></o:p></p></div><div><p class=3DMsoNormal><b>Subject:</b> Your =
WeatherTech Order =
Confirmation!<o:p></o:p></p></div><p><o:p>&nbsp;</o:p></p></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:#E8E8E8'><tr><td style=3D'padding:0in =
0in 0in 0in'><div align=3Dcenter><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'max-width:675.0pt'><tr><td style=3D'padding:0in 0in 0in =
0in'><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%'><tr><td style=3D'padding:0in 0in 0in 0in'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D900 style=3D'width:675.0pt'><tr><td =
style=3D'padding:0in 0in 0in 0in'></td></tr><tr><td style=3D'padding:0in =
0in 0in 0in'><div align=3Dcenter><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D320 =
style=3D'width:240.0pt'><tr><td width=3D320 =
style=3D'width:240.0pt;padding:0in 0in 0in 0in'><p class=3DMsoNormal =
align=3Dcenter =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:ce=
nter'><span style=3D'font-family:"Segoe UI",sans-serif'><img border=3D0 =
width=3D44 height=3D20 style=3D'width:.4583in;height:.2083in' =
id=3D"_x0000_i1042" =
src=3D"http://www.weathertech.com/cms/images/spacer.gif"></span><o:p></o:=
p></p></td></tr></table></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
class=3Dfont><span style=3D'font-family:"Segoe =
UI",sans-serif'>&nbsp;</span></span><o:p></o:p></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" style=3D'width:100.0%'><tr><td style=3D'padding:7.5pt =
15.0pt 7.5pt 15.0pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:ce=
nter'><a href=3D"https://www.weathertech.com/" =
title=3D"&quot;https://www.weathertech.com&quot; "><span =
style=3D'font-family:"Segoe UI",sans-serif;text-decoration:none'><img =
border=3D0 width=3D500 height=3D75 =
style=3D'width:5.2083in;height:.7812in' id=3D"_x0000_i1041" =
src=3D"https://www.weathertech.com/cms/images/email/WT.com_Fit_Moniker_No=
Highlight.png" =
alt=3DWeatherTech></span></a><o:p></o:p></p></td></tr><tr><td =
style=3D'background:white;padding:15.0pt .85in 15.0pt .85in'><p =
class=3Dalign-center align=3Dcenter =
style=3D'margin:0in;text-align:center'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>RICHARD, thank you for your =
order.</span></span><o:p></o:p></p><p class=3Dalign-center =
align=3Dcenter style=3D'margin:0in;text-align:center'><span =
class=3Dsize><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Welcome to the WeatherTech Family and =
thank you for supporting American =
Manufacturing!</span></span><o:p></o:p></p><p class=3DMsoNormal =
align=3Dcenter =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt;text-align:center'>=
<span class=3Dsize><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>&nbsp;</span></span><o:p></o:p></p><p =
class=3Dalign-center align=3Dcenter =
style=3D'margin:0in;text-align:center'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Order Number: <a =
href=3D"https://www.weathertech.com/service/order-details?OrderId=3DpFC%2=
bT6xN0c9RQe9wNgc5%2bE9f8blGlhWO4DZbAVg9uTc%3d">1919144261</a></span></spa=
n><o:p></o:p></p><p class=3Dalign-center align=3Dcenter =
style=3D'margin:0in;text-align:center'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Order Date: =
8/14/2022</span></span><o:p></o:p></p></td></tr><tr><td =
style=3D'padding:0in 0in 0in 0in'><p class=3Dalign-center align=3Dcenter =
style=3D'margin:0in;text-align:center;background-image:initial;background=
-position:initial;background-size: =
initial;background-repeat:initial;background-attachment:initial;backgroun=
d-origin: initial;background-clip: initial'><span class=3Dfont><span =
style=3D'font-family:"Segoe =
UI",sans-serif;color:black;background:#E8E8E8'>&nbsp;</span></span><o:p><=
/o:p></p></td></tr><tr><td style=3D'background:white;padding:15.0pt =
.85in 0in .85in;box-sizing: border-box'><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" style=3D'width:100.0%'><tr><td width=3D"50%" valign=3Dtop =
style=3D'width:50.0%;padding:7.5pt 0in 7.5pt 0in'><h2 =
style=3D'margin:0in'><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Shipping =
Information:</span></span><o:p></o:p></h2><p style=3D'margin:0in'><span =
class=3Dsize><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>RICHARD CRUZ</span></span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'><br><span class=3Dsize>5602 VERONA RIDGE =
DR</span><br><span class=3Dsize>Fulshear, TX =
77441</span></span><o:p></o:p></p></td><td width=3D"50%" valign=3Dtop =
style=3D'width:50.0%;padding:7.5pt 0in 0in 0in'><h2 =
style=3D'margin:0in'><span class=3Dsize><span =
style=3D'font-size:12.0pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Billing =
Information:</span></span><o:p></o:p></h2><p style=3D'margin:0in'><span =
class=3Dsize><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>RICHARD CRUZ</span></span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'><br><span class=3Dsize>5602 VERONA RIDGE =
DR</span><br><span class=3Dsize>Fulshear, TX 77441</span><br><span =
class=3Dsize>(713) 502-3780</span></span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
class=3Dsize><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'><a =
href=3D"mailto:rcruz@sapasequipment.com"><span class=3Dcolour><span =
style=3D'color:#707070'>rcruz@sapasequipment.com</span></span></a></span>=
</span><o:p></o:p></p><p style=3D'margin:0in'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Card Type: =
Visa</span></span><o:p></o:p></p></td></tr></table></div></td></tr><tr><t=
d style=3D'background:white;padding:15.0pt .85in 0in .85in'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" style=3D'width:100.0%'><tr =
style=3D'height:11.25pt'><td width=3D"100%" colspan=3D2 =
style=3D'width:100.0%;border:none;border-top:solid black =
1.0pt;padding:0in 0in 0in 0in;height:11.25pt'><p =
style=3D'margin:0in'><span class=3Dfont><span =
style=3D'font-family:"Segoe =
UI",sans-serif'>&nbsp;</span></span><o:p></o:p></p></td></tr><tr><td =
width=3D"25%" valign=3Dtop style=3D'width:25.0%;padding:7.5pt 0in 7.5pt =
0in' id=3DprodImg><div align=3Dcenter><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse;min-width: 150px' =
id=3DemailMobileTable><tr><td style=3D'padding:0in 0in 0in =
0in;min-width: 150px'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Segoe UI",sans-serif'><img border=3D0 width=3D180 =
height=3D135 style=3D'width:1.875in;height:1.4062in' id=3D"_x0000_i1040" =
src=3D"http://assets.weathertech.com/assets/1/19/180x135/444961-444962.jp=
g"></span><o:p></o:p></p></td></tr></table></div></td><td width=3D"75%" =
valign=3Dtop style=3D'width:75.0%;padding:7.5pt 3.75pt 7.5pt 3.75pt' =
id=3DprodDetails><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;border-collapse:collapse'><tr><td valign=3Dtop =
style=3D'padding:0in 3.75pt 0in 3.75pt'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td valign=3Dtop =
style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;border-collapse:collapse'><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
class=3Dfont><span style=3D'font-family:"Segoe UI",sans-serif'><a =
href=3D"http://www.weathertech.com/audi/2020/a3/floorliner-digitalfit/a3-=
body-style/sedan/?OrderItemId=3D2160130390"><span class=3Dcolour><span =
style=3D'color:#707070'>FloorLiner</span></span></a></span></span><o:p></=
o:p></p></div></td></tr></table><div><p style=3D'margin:0in'><span =
class=3Dfont><span style=3D'font-family:"Segoe =
UI",sans-serif;color:#707070'>Part Number: =
44496-1-2</span></span><o:p></o:p></p></div><div><p =
style=3D'margin:0in'><span class=3Dfont><span =
style=3D'font-family:"Segoe UI",sans-serif;color:#707070'>Vehicle: 2020 =
Audi A3</span></span><o:p></o:p></p></div><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
class=3Dfont><span style=3D'font-family:"Segoe =
UI",sans-serif;color:#707070'>Set: </span></span><span =
class=3Dfont><span style=3D'font-family:"Segoe =
UI",sans-serif;color:#7F7F7F'>1st &amp; 2nd Row (2-pc. Rear =
Liner)</span></span><o:p></o:p></p></div></div><div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
class=3Dfont><span style=3D'font-family:"Segoe =
UI",sans-serif;color:#707070'>Color: </span></span><span =
class=3Dfont><span style=3D'font-family:"Segoe =
UI",sans-serif;color:#7F7F7F'>Black</span></span><o:p></o:p></p></div></d=
iv><div><p style=3D'margin:0in'><span class=3Dfont><span =
style=3D'font-family:"Segoe UI",sans-serif;color:#707070'>Price: =
$179.90</span></span><o:p></o:p></p></div><div><p =
style=3D'margin:0in'><span class=3Dfont><span =
style=3D'font-family:"Segoe UI",sans-serif;color:#707070'>Quantity: =
1</span></span><o:p></o:p></p></div></td></tr></table></td><td =
valign=3Dtop style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
align=3Dright =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:ri=
ght'><span class=3Dsize><b><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>$179.90</span></b></span><o:p></o:p></p></t=
d></tr></table></td></tr><tr><td width=3D"100%" colspan=3D2 =
style=3D'width:100.0%;padding:0in 0in 0in 0in'></td></tr><tr =
style=3D'height:11.25pt'><td width=3D"100%" colspan=3D2 =
style=3D'width:100.0%;border:none;border-bottom:solid black =
1.0pt;padding:0in 0in 0in =
0in;height:11.25pt'></td></tr></table></div></td></tr><tr><td =
style=3D'background:white;padding:15.0pt .85in 15.0pt .85in'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
align=3Dright width=3D"45%" style=3D'width:45.0%' =
id=3DpaymentInfo><tr><td width=3D"50%" style=3D'width:50.0%;padding:0in =
0in 0in 0in'><p style=3D'margin:0in'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Subtotal:</span></span><o:p></o:p></p></td>=
<td width=3D"50%" style=3D'width:50.0%;padding:0in 0in 0in 0in'><p =
class=3Dalign-right align=3Dright =
style=3D'margin:0in;text-align:right'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>$179.90</span></span><o:p></o:p></p></td></=
tr><tr><td width=3D"50%" style=3D'width:50.0%;padding:0in 0in 0in =
0in'><p style=3D'margin:0in'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Freight and =
Delivery:</span></span><o:p></o:p></p></td><td width=3D"50%" =
style=3D'width:50.0%;padding:0in 0in 0in 0in'><p class=3Dalign-right =
align=3Dright style=3D'margin:0in;text-align:right'><span =
class=3Dsize><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>$18.00</span></span><o:p></o:p></p></td></t=
r><tr><td width=3D"50%" style=3D'width:50.0%;padding:0in 0in 0in 0in'><p =
style=3D'margin:0in'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Estimated =
Tax:</span></span><o:p></o:p></p></td><td width=3D"50%" =
style=3D'width:50.0%;padding:0in 0in 0in 0in'><p class=3Dalign-right =
align=3Dright style=3D'margin:0in;text-align:right'><span =
class=3Dsize><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>$15.83</span></span><o:p></o:p></p></td></t=
r><tr><td width=3D"50%" style=3D'width:50.0%;padding:0in 0in 0in 0in'><p =
style=3D'margin:0in'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Paid by Credit =
Card:</span></span><o:p></o:p></p></td><td width=3D"50%" =
style=3D'width:50.0%;padding:0in 0in 0in 0in'><p class=3Dalign-right =
align=3Dright style=3D'margin:0in;text-align:right'><span =
class=3Dsize><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>$213.73</span></span><o:p></o:p></p></td></=
tr></table></td></tr><tr><td style=3D'background:white;padding:0in .85in =
15.0pt .85in'><div align=3Dcenter><table class=3DMsoNormalTable =
border=3D1 cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;border:none;border-top:solid black 1.0pt'><tr><td =
style=3D'border:none;padding:0in 0in 0in 0in'></td></tr><tr><td =
style=3D'border:none;padding:0in 0in 0in 0in'></td></tr><tr><td =
width=3D"100%" valign=3Dtop =
style=3D'width:100.0%;border:none;padding:15.0pt 0in 15.0pt 7.5pt'><p =
class=3Dalign-center align=3Dcenter =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:22.5pt;text-align:center'><span class=3Dsize><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'>Products are eligible to be returned =
within 30 days from the date of purchase. Items must be returned in new, =
unused condition in their original box or packaging.</span></span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:#707070'><br><span class=3Dsize><a =
href=3D"https://www.weathertech.com/service/returns/"><span =
class=3Dcolour><b><span style=3D'color:#707070'>&nbsp;View Return =
Policy&nbsp;</span></b></span></a></span></span><o:p></o:p></p></td></tr>=
</table></div></td></tr><tr><td style=3D'padding:0in 0in 0in 0in'><p =
class=3Dalign-center align=3Dcenter =
style=3D'margin:0in;text-align:center;background-image:initial;background=
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