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From: <rcruz@sapasequipment.com>
To: <angelawatkins@ups.com>
References:  <MW4PR14MB47636C5DCA97310D8FCDA536BE209@MW4PR14MB4763.namprd14.prod.outlook.com> <066401d8dccd$52cbbd40$f86337c0$@sapasequipment.com>  <MW4PR14MB4763CB7FD12B1A1C082213E8BE209@MW4PR14MB4763.namprd14.prod.outlook.com>
In-Reply-To:  <MW4PR14MB4763CB7FD12B1A1C082213E8BE209@MW4PR14MB4763.namprd14.prod.outlook.com>
Subject: RE: [EXTERNAL] RE: Quote Request - 283253131
Date: Mon, 10 Oct 2022 12:40:53 -0500
Message-ID: <067a01d8dccf$756b0ac0$60412040$@sapasequipment.com>
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Yes, I prefer to pay with check.   I just sent an equipment to Sao Paolo,
similar dimensions that cost me $525 in freight with UPS..???

Thanks

From: angelawatkins@ups.com <angelawatkins@ups.com> 
Sent: Monday, October 10, 2022 12:32 PM
To: rcruz@sapasequipment.com
Subject: RE: [EXTERNAL] RE: Quote Request - 283253131

Hello Richard,

I apologize for your experience with customer service. No sir, the details
and the quote is in the system. Did the representative mention the account
was on no credit?

I'll request a spot quote to see if I can provide a more competitive
quote. The cost at this time is $1670.27.

Angela Watkins

Sr. Service Center Agent

UPS Forwarding

International Air Exports

DG Acceptance Auditor

Houston, Texas 77032

Phone: 281-406-2649

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Monday, October 10, 2022 12:26 PM
To: Angela Watkins <angelawatkins@ups.com <mailto:angelawatkins@ups.com> >
Subject: [EXTERNAL] RE: Quote Request - 283253131

CAUTION! This email originated outside of the organization. Please do not
open attachments or click links from an unknown or suspicious origin.

_____

Good day Angela,

The issue was your UPS representative on the phone stated that you would
be calling me with my confirmed rate from Katy.TX to Brazil.  Do you need
the details again?

Thanks,

Richard

From: angelawatkins@ups.com <mailto:angelawatkins@ups.com>
<angelawatkins@ups.com <mailto:angelawatkins@ups.com> > 
Sent: Monday, October 10, 2022 12:19 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Subject: Quote Request - 283253131

Good afternoon Mr. Cruz,

Please advise of you need additional assistance with a rate quote from
Houston to Brazil?

Angela Watkins

Sr. Service Center Agent

UPS Forwarding

International Air Exports

DG Acceptance Auditor

Houston, Texas 77032

Phone: 281-406-2649

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
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xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Yes, I prefer to pay with =
check.&nbsp;&nbsp; I just sent an equipment to Sao Paolo, similar =
dimensions that cost me $525 in freight with UPS&#8230;.???&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Thanks<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> angelawatkins@ups.com =
&lt;angelawatkins@ups.com&gt; <br><b>Sent:</b> Monday, October 10, 2022 =
12:32 PM<br><b>To:</b> rcruz@sapasequipment.com<br><b>Subject:</b> RE: =
[EXTERNAL] RE: Quote Request - 283253131<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Hello =
Richard, <o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>I apologize for your experience with customer service. =
No sir, the details and the quote is in the system. Did the =
representative mention the account was on no credit? <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>I&#8217;ll =
request a spot quote to see if I can provide a more competitive quote. =
The cost at this time is $1670.27.<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal><b>Angela Watkins<o:p></o:p></b></p><p =
class=3DMsoNormal>Sr. Service Center Agent <o:p></o:p></p><p =
class=3DMsoNormal>UPS Forwarding<o:p></o:p></p><p =
class=3DMsoNormal>International Air Exports<o:p></o:p></p><p =
class=3DMsoNormal>DG Acceptance Auditor <o:p></o:p></p><p =
class=3DMsoNormal>Houston, Texas 77032<o:p></o:p></p><p =
class=3DMsoNormal>Phone: 281-406-2649<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Monday, October 10, 2022 12:26 PM<br><b>To:</b> Angela =
Watkins &lt;<a =
href=3D"mailto:angelawatkins@ups.com">angelawatkins@ups.com</a>&gt;<br><b=
>Subject:</b> [EXTERNAL] RE: Quote Request - =
283253131<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:yellow'><tr><td style=3D'padding:.75pt =
.75pt .75pt .75pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:red'>CAUTI=
ON! This email originated outside of the organization. Please do not =
open attachments or click links from an unknown or suspicious =
origin.</span><o:p></o:p></p></td></tr></table></div><div =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><hr =
size=3D2 width=3D"100%" align=3Dcenter></div><p class=3DMsoNormal>Good =
day Angela,&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>The issue =
was your UPS representative on the phone stated that you would be =
calling me with my confirmed rate from Katy.TX to Brazil.&nbsp; Do you =
need the details again?&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Thanks, =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Richard <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:angelawatkins@ups.com">angelawatkins@ups.com</a> &lt;<a =
href=3D"mailto:angelawatkins@ups.com">angelawatkins@ups.com</a>&gt; =
<br><b>Sent:</b> Monday, October 10, 2022 12:19 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Subject:</b> Quote Request - 283253131<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Good =
afternoon Mr. Cruz, <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Please =
advise of you need additional assistance with a rate quote from Houston =
to Brazil? <o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><b>Angela Watkins<o:p></o:p></b></p><p =
class=3DMsoNormal>Sr. Service Center Agent <o:p></o:p></p><p =
class=3DMsoNormal>UPS Forwarding<o:p></o:p></p><p =
class=3DMsoNormal>International Air Exports<o:p></o:p></p><p =
class=3DMsoNormal>DG Acceptance Auditor <o:p></o:p></p><p =
class=3DMsoNormal>Houston, Texas 77032<o:p></o:p></p><p =
class=3DMsoNormal>Phone: 281-406-2649<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></body></html>
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