Da

✏️ Editing: 1666360104.M495725P10317.aristoteles.x5servers.com,S=41188,W=42036:2,S

From: <rcruz@sapasequipment.com>
To: "'LabX.com Client Services'" <clientservices@labx.com>
Cc: <tmackinnon@labx.com>,
	<betsyalvarez12@gmail.com>
References: <633dd7797c16_2352ac65ca251285321565f.sidekiq-frequent-fd-poduseast1-main5-green-56646895d-gjxqc@outbound-email.freshdesk.com> <634d95694fcd1_2232b20cdb0ea502339599e.sidekiq-frequent-fd-poduseast1-main5-green-b795455ff-xphb6@email.freshdesk.com> 
In-Reply-To: 
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED
Date: Fri, 21 Oct 2022 08:48:16 -0500
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Hi Rob

We are receiving the ebay transfers however they appear with many “issues”. 
Such is the case for this item: 
https://www.labx.com/item/balzers-tpg252-dual-vacuum-gauge-controller-230v/6093730 
It is missing our banner, the freight noted is incorrect and other issues. 
In many cases we are now showing two of the same listing( for older 
listeings). Such is the case for  Red valve 5200 series control.

Please take a look and lets discuss.

Richard

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Monday, October 17, 2022 12:53 PM
To: 'LabX.com Client Services' <clientservices@labx.com>
Cc: 'tmackinnon@labx.com' <tmackinnon@labx.com>; 'betsyalvarez12@gmail.com' 
<betsyalvarez12@gmail.com>
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Monday, October 17, 2022 12:48 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; 
betsyalvarez12@gmail.com <mailto:betsyalvarez12@gmail.com>
Subject: Re: Your LabX Buy Now Program: ACTION REQUIRED

Thanks RIchard,

For question 1- absolutely, once the listings go LIVE / the scrape has 
begun, we will have you spot-check some of the listings to ensure they are 
coming over properly / looking the same as the EBay ones. OK, so once they 
are placed as ACTIVE the transfer to our  LabX store takes place.  Correct? 
We will place one in ebay in a little while and confirm with you how it 
goes.

For any FREIGHT items (i.e. those on a pallet, or those over 100lbs in 
general - when 'freight' charges tend to kcik in), usually those listings 
will instead be 'Request A Quote' so pricing can be sorted out. Any further 
details on this I will get Jesse to chime in when he's back in office 
tomorrow.  That is what I thought.  So we note a shipping cost for the 
smaller items and the larger items would go through REQUEST A QUOTE

Rob

<https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VNsAfWOoy0_J-NjdyLo_Zk>

LabX Client Services
Email: clientservices@labx.com <mailto:clientservices@labx.com>
Phone: 705-528-6888

On Mon, 17 Oct at 1:43 PM , Rcruz <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Yes, that is my paypal email.

Some questions noted below.

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Monday, October 17, 2022 11:28 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; 
betsyalvarez12@gmail.com <mailto:betsyalvarez12@gmail.com>
Subject: Re: Your LabX Buy Now Program: ACTION REQUIRED

Hi Richard,

Thanks for letting us know. One more thing to confirm- is your PayPal Email 
address still: richcruz2010@gmail.com <mailto:richcruz2010@gmail.com>  ?

I will check w/ Trevor and Jesse once the set-up is complete but yes- you 
may recall, our Ebay integration that you initially signed up for back in 
2020 was having some issues- especially when it came to calculating shipping 
correctly, etc. This has been revamped & fixed up - so the idea is, anything 
that is currently on your Ebay store will also be 'scraped' on a regular 
basis & reflect EXACTLY on LabX- same photos, description, pricing, etc. to 
hopefully allow you to not WORRY about having to list all of the items twice 
/ save you some work from having to manually manage two platforms. THIS 
WOULD BE GREAT! HAS IT ALREADY BEEN SETT UP? WE WOULD LIKE TO SEE HOW THEY 
LOOK.

However, you ARE still able to log in and make 'Buy Now' listings via the 
LabX platform itself too (i.e. if you have some items that are NOT on Ebay 
that you want to sell). Just remember, when making the listings to choose 
'Buy Now' when it asks you what TYPE of listing you want to make & fill in 
all of the fields (especially shipping / dimensions) so that an accurate 
shipping cost can be calculated.

As for the emails r.e. 'Request A Quote' - customers CAN still email you on 
any of your products (even Buy Now ones) to confirm pricing, ask questions, 
etc. - so yes, you will still get the same emails to your inbox from 
potential buyers. However, these may drop in favour of people now just being 
able to successfully & easily purchase items DIRECTLY from LabX. THE ONLY 
ISSUE WITH SETTING PRESET SHIPPING COSTS IS IF THEY ITEMS THAT HAVE TO GO 
OUT ON A PALLET, WE WOULD NEED TO FIRST GENERATE A FREIGHT COST BY 
DESTINATION.  NO ISSUE WITH THE REGULAR CARRIER ITEMS.  HOW WOULD THIS WORK 
WITH THE BUY IT OPTION?

We will be in touch with any other set-up questions we may have.

Rob

LabX Client Services
Email: clientservices@labx.com <mailto:clientservices@labx.com>
Phone: 705-528-6888

On Mon, 17 Oct at 12:21 PM , Rcruz <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Rob and Tracey,

Another question; is the selling platform we are now under is similar to the 
one we have always had? In other words, interested buyers would contact us 
for a quote?  That was my understanding from Tracey when signing the new 
contract.

Thanks for the clarification.

Richard

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, October 17, 2022 10:53 AM
To: 'LabX.com Client Services' <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Cc: 'tmackinnon@labx.com' <tmackinnon@labx.com <mailto:tmackinnon@labx.com> 
 >; 'BETSY ALVAREZ' <betsyalvarez12@gmail.com 
<mailto:betsyalvarez12@gmail.com> >
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED

Hi Rob,

Thanks for the info.  We have completed the steps noted.     Does this mean 
the new ebay listings will default over to LabX?  Or do we need to continue 
loading each new listing to LabX?

Thanks,

Rich

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Wednesday, October 5, 2022 2:14 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com>
Subject: Your LabX Buy Now Program: ACTION REQUIRED

Good afternoon Richard,

Rob here from LabX. I hope you are well. We are just reaching out in regards 
to your new Buy Now program on LabX. Thank you once again & we look forward 
to helping make this program a success.

We have recently re-vamped our connection to Ebay, so are able to 
successfully bring your products from Ebay to LabX on a regular basis via 
'scrapes' of data. To get this started, we need you / your team to do the 
following:

Step 1: Go to  <https://www.labx.com/customer/account/login> 
https://www.labx.com/customer/account/login

Step 2: Log in with your Email Address and Password

Step 3: Go to SETTINGS / SELLER

<https://mail.google.com/mail/u/0?ui=2&ik=6dab3bf04e&attid=0.2&permmsgid=msg-a:r-5645238900328557976&th=17dbe847437b0183&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ8SZWPPuEuo8Psb9xSxkrnJ9hHGg5TNU-kDvngIClTwKkkmbWxm5tFHrgqBui6DLCJlTxTYtBnAfo_FuDQrI7ht52ZdTpjPfRjm-qyVUnHiGsZ4tzbT3lJA6bw&disp=emb&realattid=ii_kqgydzds4>

Step 4: Scroll to the bottom of the page to Advanced Settings

<https://mail.google.com/mail/u/0?ui=2&ik=6dab3bf04e&attid=0.1&permmsgid=msg-a:r-5645238900328557976&th=17dbe847437b0183&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ9gVbpOwcJGyumt9H92Kg0DfDvBAxcetxzaULs49r123JSPlh_5jL1kHDO_8KqzwIa09G7DAvF5_DdT-8vuMrOi2QHht71IC__-LORsUG1OTUpbrXS9RiWujQA&disp=emb&realattid=ii_kqgydiow3>

Step 5: Click Connect Now and follow the prompts

Step 6: Sign in to your account

Step 7: Agree to the terms

Step 8: Reply to this email with confirmation that the above was completed.

Thanks Richard! As it says above, if you can reply to this email to confirm 
when the above is complete, we will be set to proceed.

Warm regards,

Rob

LabX Client Services
Email: clientservices@labx.com <mailto:clientservices@labx.com>
Phone: 705-528-6888

30536:1468442

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Hi Rob<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>We are =
receiving the ebay transfers however they appear with many =
=E2=80=9Cissues=E2=80=9D.=C2=A0 Such is the case for this item:=C2=A0 <a =
href=3D"https://www.labx.com/item/balzers-tpg252-dual-vacuum-gauge-contro=
ller-230v/6093730">https://www.labx.com/item/balzers-tpg252-dual-vacuum-g=
auge-controller-230v/6093730</a>=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 It is =
missing our banner, the freight noted is incorrect and other issues. In =
many cases we are now showing two of the same listing( for older =
listeings). Such is the case for=C2=A0 Red valve 5200 series =
control.=C2=A0 <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Please take =
a look and lets discuss. <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> rcruz@sapasequipment.com =
&lt;rcruz@sapasequipment.com&gt; <br><b>Sent:</b> Monday, October 17, =
2022 12:53 PM<br><b>To:</b> 'LabX.com Client Services' =
&lt;clientservices@labx.com&gt;<br><b>Cc:</b> 'tmackinnon@labx.com' =
&lt;tmackinnon@labx.com&gt;; 'betsyalvarez12@gmail.com' =
&lt;betsyalvarez12@gmail.com&gt;<br><b>Subject:</b> RE: Your LabX Buy =
Now Program: ACTION REQUIRED<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> LabX.com Client Services =
&lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Monday, October 17, 2022 12:48 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>; <a =
href=3D"mailto:betsyalvarez12@gmail.com">betsyalvarez12@gmail.com</a><br>=
<b>Subject:</b> Re: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Thanks RIchard,<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>For question 1- absolutely, once the listings go LIVE / =
the scrape has begun, we will have you spot-check some of the listings =
to ensure they are coming over properly / looking the same as the EBay =
ones. <span style=3D'color:red'>OK, so once they are placed as ACTIVE =
the transfer to our &nbsp;LabX store takes place.&nbsp; Correct?&nbsp; =
We will place one in ebay in a little while and confirm with you how it =
goes.&nbsp; <o:p></o:p></span></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>For any FREIGHT items (i.e. those on a pallet, or those =
over 100lbs in general - when 'freight' charges tend to kcik in), =
usually those listings will instead be 'Request A Quote' so pricing can =
be sorted out. Any further details on this I will get Jesse to chime in =
when he's back in office tomorrow.&nbsp; <span style=3D'color:red'>That =
is what I thought.&nbsp; So we note a shipping cost for the smaller =
items and the larger items would go through REQUEST A QUOTE =
<o:p></o:p></span></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:red'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Rob<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D3 cellpadding=3D0 =
style=3D'background:white;-webkit-font-smoothing: =
antialiased;font-variant-ligatures: normal;font-variant-caps: =
normal;font-variant-numeric: inherit;font-variant-east-asian: =
inherit;font-stretch: inherit;line-height:inherit;orphans: =
2;text-align:start;widows: 2;-webkit-text-stroke-width: =
0px;text-decoration-thickness: initial;text-decoration-style: =
initial;text-decoration-color: initial;word-spacing:0px'><tr =
style=3D'-webkit-font-smoothing: antialiased'><td style=3D'padding:2.5pt =
2.5pt 2.5pt 2.5pt;-webkit-font-smoothing: antialiased'><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
img border=3D0 width=3D100 height=3D31 =
style=3D'width:1.0416in;height:.3229in' id=3D"_x0000_i1029" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYng=
uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VN=
sAfWOoy0_J-NjdyLo_Zk"></span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
o:p></o:p></span></p></div></td><td style=3D'padding:2.5pt 2.5pt 2.5pt =
2.5pt;-webkit-font-smoothing: antialiased'><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:"inherit",serif;color:#CC0000;borde=
r:none windowtext 1.0pt;padding:0in'>LabX Client =
Services</span></b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
br></span><span =
style=3D'font-size:8.5pt;font-family:"inherit",serif;color:#333333;border=
:none windowtext 1.0pt;padding:0in'>Email: <a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a><br>Ph=
one: 705-528-6888</span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'> =
<o:p></o:p></span></p></div></td></tr></table></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Mon, 17 Oct at 1:43 PM <span class=3Dseparator>, =
Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </span></span><span =
class=3Dseparator><o:p></o:p></span></p><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Yes, that is my paypal email.&nbsp; =
</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Some questions noted below.&nbsp; =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From: LabX.com Client Services &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Monday, October 17, 2022 11:28 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>; <a =
href=3D"mailto:betsyalvarez12@gmail.com">betsyalvarez12@gmail.com</a><br>=
<b>Subject:</b> Re: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi =
Richard,<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><p=
 class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Thanks for letting us know. One more thing to confirm- =
is your PayPal Email address still: <a =
href=3D"mailto:richcruz2010@gmail.com">richcruz2010@gmail.com</a> =
?<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>I will check w/ Trevor and Jesse once the set-up is =
complete but yes- you may recall, our Ebay integration that you =
initially signed up for back in 2020 was having some issues- especially =
when it came to calculating shipping correctly, etc. This has been =
revamped &amp; fixed up - so the idea is, anything that is currently on =
your Ebay store will also be 'scraped' on a regular basis &amp; reflect =
EXACTLY on LabX- same photos, description, pricing, etc. to hopefully =
allow you to not WORRY about having to list all of the items twice / =
save you some work from having to manually manage two =
platforms.&nbsp;<span style=3D'color:red'>THIS WOULD BE GREAT! HAS IT =
ALREADY BEEN SETT UP? WE WOULD LIKE TO SEE HOW THEY LOOK. =
</span><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>However, you ARE still able to log in and make 'Buy Now' =
listings via the LabX platform itself too (i.e. if you have some items =
that are NOT on Ebay that you want to sell). <strong><span =
style=3D'font-family:"Segoe UI",sans-serif'>Just remember, when making =
the listings to choose 'Buy Now' when it asks you what TYPE of listing =
you want to make &amp; fill in all of the fields (especially shipping / =
dimensions)&nbsp;</span></strong>so that an accurate shipping cost can =
be calculated.<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>As for the emails r.e. 'Request A Quote' - customers CAN =
still email you on any of your products (even Buy Now ones) to confirm =
pricing, ask questions, etc. - so yes, you will still get the same =
emails to your inbox from potential buyers. However, these may drop in =
favour of people now just being able to successfully &amp; easily =
purchase items DIRECTLY from LabX. <span style=3D'color:red'>THE ONLY =
ISSUE WITH SETTING PRESET SHIPPING COSTS IS IF THEY ITEMS THAT HAVE TO =
GO OUT ON A PALLET, WE WOULD NEED TO FIRST GENERATE A FREIGHT COST BY =
DESTINATION.&nbsp; NO ISSUE WITH THE REGULAR CARRIER ITEMS.&nbsp; HOW =
WOULD THIS WORK WITH THE BUY IT OPTION?&nbsp; =
</span><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>We will be in touch with any other set-up questions we =
may have.<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Rob&nbsp;<o:p></o:p></span></p></div></div></div><div><di=
v><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D3 cellpadding=3D0 =
style=3D'background:white;-webkit-font-smoothing: =
antialiased;font-variant-ligatures: normal;font-variant-caps: =
normal;font-variant-numeric: inherit;font-variant-east-asian: =
inherit;font-stretch: inherit;line-height:inherit;orphans: =
2;text-align:start;widows: 2;-webkit-text-stroke-width: =
0px;text-decoration-thickness: initial;text-decoration-style: =
initial;text-decoration-color: initial;word-spacing:0px'><tr =
style=3D'-webkit-font-smoothing: antialiased'><td style=3D'padding:2.5pt =
2.5pt 2.5pt 2.5pt;-webkit-font-smoothing: antialiased'><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
img border=3D0 width=3D100 height=3D31 =
style=3D'width:1.0416in;height:.3229in' id=3D"_x0000_i1028" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYng=
uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VN=
sAfWOoy0_J-NjdyLo_Zk"></span><o:p></o:p></p></div></div></td><td =
style=3D'padding:2.5pt 2.5pt 2.5pt 2.5pt;-webkit-font-smoothing: =
antialiased'><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:"inherit",serif;color:#CC0000;borde=
r:none windowtext 1.0pt;padding:0in'>LabX Client =
Services</span></b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
br></span><span =
style=3D'font-size:8.5pt;font-family:"inherit",serif;color:#333333;border=
:none windowtext 1.0pt;padding:0in'>Email: <a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a><br>Ph=
one: 705-528-6888</span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'> =
</span><o:p></o:p></p></div></div></td></tr></table></div><div><blockquot=
e style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Mon, 17 Oct at 12:21 PM <span class=3Dseparator>, =
Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </span><o:p></o:p></span></p></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi Rob and Tracey, =
&nbsp;&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Another question; is the selling platform we are now =
under is similar to the one we have always had? In other words, =
interested buyers would contact us for a quote?&nbsp; That was my =
understanding from Tracey when signing the new contract.&nbsp; =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Thanks for the clarification. =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Richard<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><block=
quote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Monday, October 17, 2022 10:53 AM<br><b>To:</b> =
'LabX.com Client Services' &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt;<b=
r><b>Cc:</b> 'tmackinnon@labx.com' &lt;<a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>&gt;; 'BETSY =
ALVAREZ' &lt;<a =
href=3D"mailto:betsyalvarez12@gmail.com">betsyalvarez12@gmail.com</a>&gt;=
<br><b>Subject:</b> RE: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi Rob,&nbsp; =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Thanks for the info.&nbsp; We have completed the steps =
noted.&nbsp;&nbsp;&nbsp;&nbsp; Does this mean the new ebay listings will =
default over to LabX?&nbsp; Or do we need to continue loading each new =
listing to LabX?<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Thanks, <o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Rich<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From:</span></b><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> LabX.com =
Client Services &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Wednesday, October 5, 2022 2:14 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a><br><b>Subject=
:</b> Your LabX Buy Now Program: ACTION REQUIRED =
<o:p></o:p></span></p></div></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><d=
iv><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Good =
afternoon =
Richard,<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Rob here =
from LabX. I hope you are well. We are just reaching out in regards to =
your new Buy Now program on LabX. Thank you once again &amp; we look =
forward to helping make this program a =
success.<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We have =
recently re-vamped our connection to Ebay, so are able to successfully =
bring your products from Ebay to LabX on a regular basis via 'scrapes' =
of data. To get this started, we need you / your team to do the =
following:<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><b><u><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black;lett=
er-spacing:-.05pt'>Step 1:</span></u></b><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black;lett=
er-spacing:-.05pt'> Go to <strong><span =
style=3D'font-family:"Arial",sans-serif'><a =
href=3D"https://www.labx.com/customer/account/login" =
target=3D"_blank"><span =
style=3D'color:#1155CC'>https://www.labx.com/customer/account/login</span=
></a></span></strong></span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><strong><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black;lett=
er-spacing:-.05pt'>Step 2:&nbsp;</span></strong><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black;lett=
er-spacing:-.05pt'>Log in with your Email Address and =
Password&nbsp;</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><b><u><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Ste=
p 3:</span></u></b><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&nb=
sp;Go to&nbsp;<b>SETTINGS / SELLER&nbsp;</b></span><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:#222222;le=
tter-spacing:-.05pt'> </span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><img border=3D0 width=3D211 height=3D197 =
style=3D'width:2.1979in;height:2.052in' id=3D"_x0000_i1027" =
src=3D"https://mail.google.com/mail/u/0?ui=3D2&amp;ik=3D6dab3bf04e&amp;at=
tid=3D0.2&amp;permmsgid=3Dmsg-a:r-5645238900328557976&amp;th=3D17dbe84743=
7b0183&amp;view=3Dfimg&amp;fur=3Dip&amp;sz=3Ds0-l75-ft&amp;attbid=3DANGjd=
J8SZWPPuEuo8Psb9xSxkrnJ9hHGg5TNU-kDvngIClTwKkkmbWxm5tFHrgqBui6DLCJlTxTYtB=
nAfo_FuDQrI7ht52ZdTpjPfRjm-qyVUnHiGsZ4tzbT3lJA6bw&amp;disp=3Demb&amp;real=
attid=3Dii_kqgydzds4"></span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><div><p =
class=3DMsoNormal><strong><u><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Ste=
p 4:</span></u></strong><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'> =
Scroll to the bottom of the page to&nbsp;<strong><span =
style=3D'font-family:"Arial",sans-serif'>Advanced =
Settings</span></strong></span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><img border=3D0 width=3D563 height=3D159 =
style=3D'width:5.8645in;height:1.6562in' id=3D"_x0000_i1026" =
src=3D"https://mail.google.com/mail/u/0?ui=3D2&amp;ik=3D6dab3bf04e&amp;at=
tid=3D0.1&amp;permmsgid=3Dmsg-a:r-5645238900328557976&amp;th=3D17dbe84743=
7b0183&amp;view=3Dfimg&amp;fur=3Dip&amp;sz=3Ds0-l75-ft&amp;attbid=3DANGjd=
J9gVbpOwcJGyumt9H92Kg0DfDvBAxcetxzaULs49r123JSPlh_5jL1kHDO_8KqzwIa09G7DAv=
F5_DdT-8vuMrOi2QHht71IC__-LORsUG1OTUpbrXS9RiWujQA&amp;disp=3Demb&amp;real=
attid=3Dii_kqgydiow3"></span><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p></o:p></span></p></div></div><div><div><div><p =
class=3DMsoNormal><strong><u><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Ste=
p 5</span></u></strong><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>: =
Click&nbsp;<strong><span =
style=3D'font-family:"Arial",sans-serif'>Connect =
Now&nbsp;</span></strong>and follow the prompts</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><strong><u><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Ste=
p 6:</span></u></strong><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'> =
Sign in to your account</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><strong><u><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Ste=
p 7</span></u></strong><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>:&n=
bsp;Agree to the terms</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><strong><u><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Ste=
p 8:</span></u></strong><span =
style=3D'font-size:12.0pt;font-family:"Arial",sans-serif;color:black'> =
<strong><span style=3D'font-family:"Arial",sans-serif'>Reply to this =
email with confirmation that the above was =
completed.&nbsp;</span></strong></span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Thanks Richard! As it says above, if you can =
reply to this email to confirm when the above is complete, we will be =
set to proceed.</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Warm regards,</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Rob</span><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D3 cellpadding=3D0 =
style=3D'background:white;-webkit-font-smoothing: =
antialiased;font-variant-ligatures: normal;font-variant-caps: =
normal;font-variant-numeric: inherit;font-variant-east-asian: =
inherit;font-stretch: inherit;line-height:inherit;orphans: =
2;text-align:start;widows: 2;-webkit-text-stroke-width: =
0px;text-decoration-thickness: initial;text-decoration-style: =
initial;text-decoration-color: initial;word-spacing:0px'><tr =
style=3D'-webkit-font-smoothing: antialiased'><td style=3D'padding:2.5pt =
2.5pt 2.5pt 2.5pt;-webkit-font-smoothing: antialiased'><div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
img border=3D0 width=3D100 height=3D31 =
style=3D'width:1.0416in;height:.3229in' id=3D"_x0000_i1025" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYng=
uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VN=
sAfWOoy0_J-NjdyLo_Zk"></span><o:p></o:p></p></div></div></div></td><td =
style=3D'padding:2.5pt 2.5pt 2.5pt 2.5pt;-webkit-font-smoothing: =
antialiased'><div><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:"inherit",serif;color:#CC0000;borde=
r:none windowtext 1.0pt;padding:0in'>LabX Client =
Services</span></b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
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