Da

✏️ Editing: 1667919871.M722109P11525.aristoteles.x5servers.com,S=38694,W=39551:2,RS

From: <rcruz@sapasequipment.com>
To: "'Tracey MacKinnon'" <tmackinnon@labx.com>
Cc: <betsyalvarez12@gmail.com>
References: <633dd7797c16_2352ac65ca251285321565f.sidekiq-frequent-fd-poduseast1-main5-green-56646895d-gjxqc@outbound-email.freshdesk.com> <636a583e9392_1b72abf7b52eb201314d0.sidekiq-frequent-fd-poduseast1-main5-green-6c6cc64c55-6r5jx@email.freshdesk.com> <CAPb0jbWeUktzM5bpE22MO1jNxJ3xH1qE8ZHBNtbi7v25wajWqA@mail.gmail.com> <CAPb0jbW-eOBe4+ZYGDRyw6bp1Z+oGBjQAN-Qn8=Oghk+zATGHg@mail.gmail.com> 
In-Reply-To: 
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED
Date: Tue, 8 Nov 2022 09:04:24 -0600
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Good morning Tracey!

Tomorrow at 1pm Eastern is fine.

Will send you a detailed list of the issues.

Best,

Rich

From: Tracey MacKinnon <tmackinnon@labx.com <mailto:tmackinnon@labx.com> >
Sent: Tuesday, November 8, 2022 8:33 AM
To: Richard Cruz <rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
 >
Cc: betsyalvarez12@gmail.com <mailto:betsyalvarez12@gmail.com>
Subject: Re: Your LabX Buy Now Program: ACTION REQUIRED

Hi Richard:

Rob has looped me and Jesse into the scraping issues from eBay.

Unfortunately, today Jesse is not available, but we can meet tomorrow around 
1pm EST.

Let me know if that works for you and I will send a meeting invite.

To help us prepare for tomorrow:

Can you provide further information on the extent of the issues that you are 
experiencing?

Any specific examples of listings you are having issues with that you can 
provide.

Thanks, Tracey

On Tue, Nov 8, 2022 at 8:38 AM Tracey MacKinnon <tmackinnon@labx.com 
<mailto:tmackinnon@labx.com> > wrote:

Hi Jesse:

Richard at Sapas is having some issues with the scrapes from eBay and would 
like to set up a call today to discuss.

What is your availability this morning around 11:30 am?

Thanks, Tracey

On Tue, Nov 8, 2022 at 8:23 AM LabX.com Client Services 
<clientservices@labx.com <mailto:clientservices@labx.com> > wrote:

Hi Richard,

Apologies- am just getting to this now. Tracey- I recommend perhaps looping 
Jesse in here to hop on a call with yourself and Richard. Jesse / his team 
are the technical set-ups for everything going on here and would be able to 
provide much more support / see what needs to be fixed and adjusted.

Tracey let me know if you have any issues setting something up as I can ping 
him too!

Rob

<https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VNsAfWOoy0_J-NjdyLo_Zk>

LabX Client Services
Email: clientservices@labx.com <mailto:clientservices@labx.com>
Phone: 705-528-6888

On Mon, 7 Nov at 4:50 PM , Rcruz <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Rob

We are having all types of issues with the ebay transfers/scrapes.    We are 
at a point we prefer to enter each listing manually.   Are you available 
tomorrow morning for a brief zoom meeting?   If so, what time?

Best,

Richard

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, October 21, 2022 9:09 AM
To: 'LabX.com Client Services' <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Cc: 'tmackinnon@labx.com <mailto:tmackinnon@labx.com> ' <tmackinnon@labx.com 
<mailto:tmackinnon@labx.com> >; 'betsyalvarez12@gmail.com 
<mailto:betsyalvarez12@gmail.com> ' <betsyalvarez12@gmail.com 
<mailto:betsyalvarez12@gmail.com> >
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED

https://www.ebay.com/itm/115492424402

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Friday, October 21, 2022 9:05 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com; betsyalvarez12@gmail.com 
<mailto:betsyalvarez12@gmail.com>
Subject: Re: Your LabX Buy Now Program: ACTION REQUIRED

Hi Richard,

Can you please send me the same listing that appears on your EBay store so I 
can compare the two?

Rob

LabX Client Services
Email: clientservices@labx.com <mailto:clientservices@labx.com>
Phone: 705-528-6888

On Fri, 21 Oct at 9:48 AM , Rcruz <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Rob

We are receiving the ebay transfers however they appear with many “issues”. 
Such is the case for this item: 
https://www.labx.com/item/balzers-tpg252-dual-vacuum-gauge-controller-230v/6093730 
It is missing our banner, the freight noted is incorrect and other issues. 
In many cases we are now showing two of the same listing( for older 
listeings). Such is the case for  Red valve 5200 series control.

Please take a look and lets discuss.

Richard

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, October 17, 2022 12:53 PM
To: 'LabX.com Client Services' <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Cc: 'tmackinnon@labx.com <mailto:tmackinnon@labx.com> ' <tmackinnon@labx.com 
<mailto:tmackinnon@labx.com> >; 'betsyalvarez12@gmail.com 
<mailto:betsyalvarez12@gmail.com> ' <betsyalvarez12@gmail.com 
<mailto:betsyalvarez12@gmail.com> >
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Monday, October 17, 2022 12:48 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; 
betsyalvarez12@gmail.com <mailto:betsyalvarez12@gmail.com>
Subject: Re: Your LabX Buy Now Program: ACTION REQUIRED

Thanks RIchard,

For question 1- absolutely, once the listings go LIVE / the scrape has 
begun, we will have you spot-check some of the listings to ensure they are 
coming over properly / looking the same as the EBay ones. OK, so once they 
are placed as ACTIVE the transfer to our  LabX store takes place.  Correct? 
We will place one in ebay in a little while and confirm with you how it 
goes.

For any FREIGHT items (i.e. those on a pallet, or those over 100lbs in 
general - when 'freight' charges tend to kcik in), usually those listings 
will instead be 'Request A Quote' so pricing can be sorted out. Any further 
details on this I will get Jesse to chime in when he's back in office 
tomorrow.  That is what I thought.  So we note a shipping cost for the 
smaller items and the larger items would go through REQUEST A QUOTE

Rob

LabX Client Services
Email: clientservices@labx.com <mailto:clientservices@labx.com>
Phone: 705-528-6888

30536:1468442

<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP>

Tracey MacKinnon

Clinical & Diagnostics Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>

1.548.881.2122

Confidentiality Notice: This message, together with any attachments, is 
intended only for the use of the individual or entity to which it is 
addressed and may contain confidential or privileged information. If you 
think you have received this message in error, please advise the sender and 
delete this message and any attachments immediately.

<https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4JfdawimC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmUplYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP>

Tracey MacKinnon

Clinical & Diagnostics Account Manager | LabX

tmackinnon@labx.com <mailto:tmackinnon@labx.com>

1.548.881.2122

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Good morning Tracey!&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Tomorrow at =
1pm Eastern is fine.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Will send =
you a detailed list of the issues. <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Best, =
<o:p></o:p></p><p class=3DMsoNormal>Rich<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Tracey MacKinnon &lt;<a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>&gt; =
<br><b>Sent:</b> Tuesday, November 8, 2022 8:33 AM<br><b>To:</b> Richard =
Cruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
<br><b>Cc:</b> <a =
href=3D"mailto:betsyalvarez12@gmail.com">betsyalvarez12@gmail.com</a><br>=
<b>Subject:</b> Re: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Hi =
Richard:<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Rob has looped me and Jesse into the scraping issues =
from eBay.<o:p></o:p></p></div><div><p class=3DMsoNormal>Unfortunately, =
today Jesse is not available, but we can meet tomorrow around 1pm =
EST.<o:p></o:p></p></div><div><p class=3DMsoNormal>Let me know if that =
works for you and I will send a meeting =
invite.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>To help us prepare for =
tomorrow:<o:p></o:p></p></div><div><p class=3DMsoNormal>Can you provide =
further information&nbsp;on the extent of the issues that you are =
experiencing?<o:p></o:p></p></div><div><p class=3DMsoNormal>Any specific =
examples of listings you are having issues with that you can =
provide.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Thanks, Tracey<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Tue, Nov 8, 2022 at 8:38 AM Tracey MacKinnon &lt;<a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><p class=3DMsoNormal>Hi Jesse:<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Richard at Sapas is having some issues with the =
scrapes from eBay and would like to set up a call today to =
discuss.<o:p></o:p></p></div><div><p class=3DMsoNormal>What is your =
availability this morning around 11:30 am?<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Thanks, Tracey<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Tue, Nov 8, 2022 at 8:23 AM LabX.com Client Services &lt;<a =
href=3D"mailto:clientservices@labx.com" =
target=3D"_blank">clientservices@labx.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>=E2=80=8BHi =
Richard,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Apologies- am just getting to this now. Tracey- I =
recommend perhaps looping Jesse in here to hop on a call with yourself =
and Richard. Jesse / his team are the technical set-ups for everything =
going on here and would be able to provide much more support / see what =
needs to be fixed and adjusted.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Tracey let me know if you have any issues setting =
something up as I can ping him too!<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Rob&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><table =
class=3DMsoNormalTable border=3D0 cellpadding=3D0 =
style=3D'background:white;font-variant-ligatures:normal;font-variant-caps=
:normal;font-variant-numeric:inherit;font-variant-east-asian:inherit;font=
-stretch:inherit;line-height:inherit;text-align:start;text-decoration-sty=
le:initial;text-decoration-color:initial;word-spacing:0px'><tr><td =
style=3D'padding:3.75pt 3.75pt 3.75pt 3.75pt'><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
img border=3D0 width=3D100 height=3D31 =
style=3D'width:1.0416in;height:.3229in' id=3D"_x0000_i1029" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYng=
uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VN=
sAfWOoy0_J-NjdyLo_Zk"></span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
o:p></o:p></span></p></div></td><td style=3D'padding:3.75pt 3.75pt =
3.75pt 3.75pt'><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:"inherit",serif;color:#CC0000;borde=
r:none windowtext 1.0pt;padding:0in'>LabX Client =
Services</span></b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
br></span><span =
style=3D'font-size:8.5pt;font-family:"inherit",serif;color:#333333;border=
:none windowtext 1.0pt;padding:0in'>Email: <a =
href=3D"mailto:clientservices@labx.com" =
target=3D"_blank">clientservices@labx.com</a><br>Phone: =
705-528-6888</span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'> =
<o:p></o:p></span></p></div></td></tr></table></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Mon, 7 Nov at 4:50 PM , Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; wrote: =
<o:p></o:p></span></p><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi =
Rob<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>We are having all types of issues with the ebay =
transfers/scrapes.&nbsp;&nbsp;&nbsp; We are at a point we prefer to =
enter each listing manually.&nbsp;&nbsp; Are you available tomorrow =
morning for a brief zoom meeting?&nbsp;&nbsp; If so, what time?&nbsp; =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Best, <o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Richard<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From: <a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; <br><b>Sent:</b> =
Friday, October 21, 2022 9:09 AM<br><b>To:</b> 'LabX.com Client =
Services' &lt;<a href=3D"mailto:clientservices@labx.com" =
target=3D"_blank">clientservices@labx.com</a>&gt;<br><b>Cc:</b> '<a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>' &lt;<a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>&gt;; '<a =
href=3D"mailto:betsyalvarez12@gmail.com" =
target=3D"_blank">betsyalvarez12@gmail.com</a>' &lt;<a =
href=3D"mailto:betsyalvarez12@gmail.com" =
target=3D"_blank">betsyalvarez12@gmail.com</a>&gt;<br><b>Subject:</b> =
RE: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><a href=3D"https://www.ebay.com/itm/115492424402" =
target=3D"_blank">https://www.ebay.com/itm/115492424402</a>&nbsp;&nbsp; =
<o:p></o:p></span></p></div><div style=3D'border:none;border-top:solid =
#E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><div><p =
class=3DMsoNormal><b><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From:</span></b><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> LabX.com =
Client Services &lt;<a href=3D"mailto:clientservices@labx.com" =
target=3D"_blank">clientservices@labx.com</a>&gt; <br><b>Sent:</b> =
Friday, October 21, 2022 9:05 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>; <a =
href=3D"mailto:betsyalvarez12@gmail.com" =
target=3D"_blank">betsyalvarez12@gmail.com</a><br><b>Subject:</b> Re: =
Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></span></p></div></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi =
Richard,<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><p=
 class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Can you please send me the same listing that appears on =
your EBay store so I can compare the =
two?<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Rob<o:p></o:p></span></p></div></div></div><div><div><div=
><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><table =
class=3DMsoNormalTable border=3D0 cellpadding=3D0 =
style=3D'background:white;font-variant-ligatures:normal;font-variant-caps=
:normal;font-variant-numeric:inherit;font-variant-east-asian:inherit;font=
-stretch:inherit;line-height:inherit;text-align:start;text-decoration-sty=
le:initial;text-decoration-color:initial;word-spacing:0px'><tr><td =
style=3D'padding:3.75pt 3.75pt 3.75pt 3.75pt'><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
img border=3D0 width=3D100 height=3D31 =
style=3D'width:1.0416in;height:.3229in' id=3D"_x0000_i1028" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYng=
uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VN=
sAfWOoy0_J-NjdyLo_Zk"></span><o:p></o:p></p></div></div></td><td =
style=3D'padding:3.75pt 3.75pt 3.75pt 3.75pt'><div><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:"inherit",serif;color:#CC0000;borde=
r:none windowtext 1.0pt;padding:0in'>LabX Client =
Services</span></b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
br></span><span =
style=3D'font-size:8.5pt;font-family:"inherit",serif;color:#333333;border=
:none windowtext 1.0pt;padding:0in'>Email: <a =
href=3D"mailto:clientservices@labx.com" =
target=3D"_blank">clientservices@labx.com</a><br>Phone: =
705-528-6888</span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'> =
</span><o:p></o:p></p></div></div></td></tr></table></div><div><blockquot=
e style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Fri, 21 Oct at 9:48 AM , Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; wrote: =
<o:p></o:p></span></p></div><div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi =
Rob<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>We are receiving the ebay transfers however they appear =
with many =E2=80=9Cissues=E2=80=9D.&nbsp; Such is the case for this =
item:&nbsp; <a =
href=3D"https://www.labx.com/item/balzers-tpg252-dual-vacuum-gauge-contro=
ller-230v/6093730" =
target=3D"_blank">https://www.labx.com/item/balzers-tpg252-dual-vacuum-ga=
uge-controller-230v/6093730</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; It is =
missing our banner, the freight noted is incorrect and other issues. In =
many cases we are now showing two of the same listing( for older =
listeings). Such is the case for&nbsp; Red valve 5200 series =
control.&nbsp; <o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Please take a look and lets discuss. =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Richard<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><block=
quote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From: <a href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; <br><b>Sent:</b> =
Monday, October 17, 2022 12:53 PM<br><b>To:</b> 'LabX.com Client =
Services' &lt;<a href=3D"mailto:clientservices@labx.com" =
target=3D"_blank">clientservices@labx.com</a>&gt;<br><b>Cc:</b> '<a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>' &lt;<a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>&gt;; '<a =
href=3D"mailto:betsyalvarez12@gmail.com" =
target=3D"_blank">betsyalvarez12@gmail.com</a>' &lt;<a =
href=3D"mailto:betsyalvarez12@gmail.com" =
target=3D"_blank">betsyalvarez12@gmail.com</a>&gt;<br><b>Subject:</b> =
RE: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From:</span></b><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> LabX.com =
Client Services &lt;<a href=3D"mailto:clientservices@labx.com" =
target=3D"_blank">clientservices@labx.com</a>&gt; <br><b>Sent:</b> =
Monday, October 17, 2022 12:48 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a>; <a =
href=3D"mailto:betsyalvarez12@gmail.com" =
target=3D"_blank">betsyalvarez12@gmail.com</a><br><b>Subject:</b> Re: =
Your LabX Buy Now Program: ACTION REQUIRED =
<o:p></o:p></span></p></div></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><d=
iv><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks =
RIchard,<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>For =
question 1- absolutely, once the listings go LIVE / the scrape has =
begun, we will have you spot-check some of the listings to ensure they =
are coming over properly / looking the same as the EBay ones. <span =
style=3D'color:red'>OK, so once they are placed as ACTIVE the transfer =
to our &nbsp;LabX store takes place.&nbsp; Correct?&nbsp; We will place =
one in ebay in a little while and confirm with you how it goes.&nbsp; =
</span><o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>For any =
FREIGHT items (i.e. those on a pallet, or those over 100lbs in general - =
when 'freight' charges tend to kcik in), usually those listings will =
instead be 'Request A Quote' so pricing can be sorted out. Any further =
details on this I will get Jesse to chime in when he's back in office =
tomorrow.&nbsp; <span style=3D'color:red'>That is what I thought.&nbsp; =
So we note a shipping cost for the smaller items and the larger items =
would go through REQUEST A QUOTE =
</span><o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Rob<o:p></o:p></span></p></div></div></div></div><div><di=
v><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D3 cellpadding=3D0 =
style=3D'background:white;font-variant-ligatures:normal;font-variant-caps=
:normal;font-variant-numeric:inherit;font-variant-east-asian:inherit;font=
-stretch:inherit;line-height:inherit;text-align:start;text-decoration-sty=
le:initial;text-decoration-color:initial;word-spacing:0px'><tr><td =
style=3D'padding:2.5pt 2.5pt 2.5pt 2.5pt'><div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
img border=3D0 width=3D100 height=3D31 =
style=3D'width:1.0416in;height:.3229in' id=3D"_x0000_i1027" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYng=
uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VN=
sAfWOoy0_J-NjdyLo_Zk"></span><o:p></o:p></p></div></div></div></td><td =
style=3D'padding:2.5pt 2.5pt 2.5pt 2.5pt'><div><div><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:"inherit",serif;color:#CC0000;borde=
r:none windowtext 1.0pt;padding:0in'>LabX Client =
Services</span></b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
br></span><span =
style=3D'font-size:8.5pt;font-family:"inherit",serif;color:#333333;border=
:none windowtext 1.0pt;padding:0in'>Email: <a =
href=3D"mailto:clientservices@labx.com" =
target=3D"_blank">clientservices@labx.com</a><br>Phone: =
705-528-6888</span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'> =
</span><o:p></o:p></p></div></div></div></td></tr></table></div></div></d=
iv></blockquote></div></blockquote></div></div></div></blockquote></div><=
/blockquote></div></div><p class=3DMsoNormal><span =
style=3D'font-size:1.0pt;font-family:"fdtktid",serif;color:white'>30536:1=
468442</span><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'> <o:p></o:p></span></p></div></blockquote></div><p =
class=3DMsoNormal><br clear=3Dall><o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><p class=3DMsoNormal>-- =
<o:p></o:p></p><div><div><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 style=3D'border-collapse:collapse'><tr =
style=3D'height:28.5pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow:hidden'><p class=3DMsoNormal><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.3645in' =
id=3D"_x0000_i1026" =
src=3D"https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4Jfdaw=
imC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmU=
plYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><o:p></o:p></p></td><td =
valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow:hidden'><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Tracey =
MacKinnon</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><b><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>Clinical =
&amp; Diagnostics Account Manager | LabX</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a></span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>1.548.881.2122=
</span><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal><br><b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments =
immediately.</span></i><o:p></o:p></p></div></div></blockquote></div><p =
class=3DMsoNormal><br clear=3Dall><o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><p class=3DMsoNormal>-- =
<o:p></o:p></p><div><div><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 style=3D'border-collapse:collapse'><tr =
style=3D'height:28.5pt'><td valign=3Dtop style=3D'border:solid white =
1.0pt;border-right:solid red 1.5pt;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow:hidden'><p class=3DMsoNormal><br><span =
style=3D'border:none windowtext 1.0pt;padding:0in'><img border=3D0 =
width=3D126 height=3D35 style=3D'width:1.3125in;height:.3645in' =
id=3D"_x0000_i1025" =
src=3D"https://lh3.googleusercontent.com/cqQZLqgfY0F_pL1FYGKqx68RBo4Jfdaw=
imC1O3w04pK0AKI9rBM8DfA61d0OMUfxMDnsIkNB2bxGZ-OxXkMiMWBMRKB1zPbAfsVPpKgmU=
plYwiwF7BvGAdxfi6Uh4jRqVRwDX-AP"></span><o:p></o:p></p></td><td =
valign=3Dtop style=3D'border:solid white =
1.0pt;border-left:none;padding:3.15pt 3.15pt 3.15pt =
3.15pt;height:28.5pt;overflow:hidden'><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><b><span =
style=3D'font-size:10.0pt;font-family:Roboto;color:red'>Tracey =
MacKinnon</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><b><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>Clinical =
&amp; Diagnostics Account Manager | LabX</span></b><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'><a =
href=3D"mailto:tmackinnon@labx.com" =
target=3D"_blank">tmackinnon@labx.com</a></span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin=
-left:9.0pt'><span =
style=3D'font-size:9.0pt;font-family:Roboto;color:#434343'>1.548.881.2122=
</span><o:p></o:p></p></td></tr></table><p =
class=3DMsoNormal><br><b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>Conf=
identiality Notice</span></i></b><i><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>: =
This message, together with any attachments, is intended only for the =
use of the individual or entity to which it is addressed and may contain =
confidential or privileged information. If you think you have received =
this message in error, please advise the sender and delete this message =
and any attachments =
immediately.</span></i><o:p></o:p></p></div></div></div></body></html>
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