Da

✏️ Editing: 1668027606.M588998P20005.aristoteles.x5servers.com,S=25433,W=26062:2,S

From: <rcruz@sapasequipment.com>
To: <Munoz.Domingo@ups.com>
Cc: <shawnathompson@ups.com>
References: <SN7PR14MB60127D1CECED3EA0CB972798DD249@SN7PR14MB6012.namprd14.prod.outlook.com> <001801d8e0bc$f7a419f0$e6ec4dd0$@sapasequipment.com> <SN7PR14MB601260C22C3778FC366A5B35DD369@SN7PR14MB6012.namprd14.prod.outlook.com> <00a201d8ee30$eb93c300$c2bb4900$@sapasequipment.com> <SN7PR14MB6012EEA76B489CC8F23644F1DD369@SN7PR14MB6012.namprd14.prod.outlook.com> <SN7PR14MB6012019425EA26B8387A1A02DD399@SN7PR14MB6012.namprd14.prod.outlook.com> <003201d8eec0$c57c2a50$50747ef0$@sapasequipment.com> <MN2PR14MB258994457DB91F219BA40CCFE7399@MN2PR14MB2589.namprd14.prod.outlook.com> <01bc01d8eef0$1cc84bc0$5658e340$@sapasequipment.com> <MN2PR14MB25892FE150C4B7E9911EEB86E7399@MN2PR14MB2589.namprd14.prod.outlook.com> <MN2PR14MB2589412BCC2FE770E9B212D3E73C9@MN2PR14MB2589.namprd14.prod.outlook.com> <015801d8f2f0$cfd4eb20$6f7ec160$@sapasequipment.com> <SN7PR14MB60127889F4947F6D89690786DD3C9@SN7PR14MB6012.namprd14.prod.outlook.com> <024501d8f2fe$75328610$5f979230$@sapasequipment.com> <SN7PR14MB601223A7DAD39626
		81FB0A55DD3C9@SN7PR14MB6012.namprd14.prod.outlook.com> <004801d8f44d$956f2d20$c04d8760$@sapasequipment.com> <MN2PR14MB258981C8D901987E75E0D712E73E9@MN2PR14MB2589.namprd14.prod.outlook.com> 
In-Reply-To: 
Subject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment # 4008260014
Date: Wed, 9 Nov 2022 14:59:58 -0600
Message-ID: <029201d8f47e$3d4cf560$b7e6e020$@sapasequipment.com>
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From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Wednesday, November 9, 2022 1:43 PM
To: 'Munoz.Domingo@ups.com' <Munoz.Domingo@ups.com 
<mailto:Munoz.Domingo@ups.com> >; 'shawnathompson@ups.com' 
<shawnathompson@ups.com <mailto:shawnathompson@ups.com> >
Cc: 'ailedalvarez@gmail.com' <ailedalvarez@gmail.com 
<mailto:ailedalvarez@gmail.com> >
Subject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment # 
4008260014

Hi Domingo,

I did not receive an email confirmation but it shows in my bank statement.

From: Munoz.Domingo@ups.com <mailto:Munoz.Domingo@ups.com> 
<Munoz.Domingo@ups.com <mailto:Munoz.Domingo@ups.com> >
Sent: Wednesday, November 9, 2022 1:30 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; 
shawnathompson@ups.com <mailto:shawnathompson@ups.com>
Cc: ailedalvarez@gmail.com <mailto:ailedalvarez@gmail.com>
Subject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment # 
4008260014

Richard,

Good afternoon,

I’m checked with our Kansas city customer service and they do not see the 
payment of $99.80 with authorization # 012809 yet.

I have been advised that there maybe issues with our system so I will follow 
up on this and let you know once I have the confirmation from customer 
service.

Did you happened to get an e-mail payment confirmation possibly?.

Thanks

Domingo

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Wednesday, November 9, 2022 9:12 AM
To: Shawna Thompson <shawnathompson@ups.com <mailto:shawnathompson@ups.com> 
 >; Domingo Munoz <Munoz.Domingo@ups.com <mailto:Munoz.Domingo@ups.com> >
Cc: ailedalvarez@gmail.com <mailto:ailedalvarez@gmail.com>
Subject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment # 
4008260014

Good morning!

Authorization # 012809

Best,

Rich

From: shawnathompson@ups.com <mailto:shawnathompson@ups.com> 
<shawnathompson@ups.com <mailto:shawnathompson@ups.com> >
Sent: Monday, November 7, 2022 5:29 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; 
Munoz.Domingo@ups.com <mailto:Munoz.Domingo@ups.com>
Cc: ailedalvarez@gmail.com <mailto:ailedalvarez@gmail.com>
Subject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment # 
4008260014

Good Evening,

1-800-443-6379 is the number you will need to call in order to make the 
payment. Please ensure that you give us the authorization number once 
received.

Best Regards,

Shawna D. Thompson

Center Freight Ops Specialist II

Phone: 281-987-2200

Fax: 281-449-5908

Email: <mailto:shawnathompson@ups.com> shawnathompson@ups.com

UPS-SCS Air Freight

15905 Morales Rd. Buld. L-100

Houston, TX 77032

Customer Service: UPSHOU@ups.com <mailto:UPSHOU@ups.com>

WWEF Inquiries: UPSHOUWWEF@ups.com <mailto:UPSHOUWWEF@ups.com>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, November 7, 2022 5:13 PM
To: Shawna Thompson <shawnathompson@ups.com <mailto:shawnathompson@ups.com> 
 >; Domingo Munoz <Munoz.Domingo@ups.com <mailto:Munoz.Domingo@ups.com> >
Cc: ailedalvarez@gmail.com <mailto:ailedalvarez@gmail.com>
Subject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment # 
4008260014

CAUTION! This email originated outside of the organization. Please do not 
open attachments or click links from an unknown or suspicious origin.

_____

OK, how would like me to pay this amount?

BTW, Domingo has been very helpful under these difficult 
circumstances…thanks once again.

Domingo,

Will my customer be responsible for any storage fees in Brazil?  Under these 
circumstances I am hoping not…..

From: shawnathompson@ups.com <mailto:shawnathompson@ups.com> 
<shawnathompson@ups.com <mailto:shawnathompson@ups.com> >
Sent: Monday, November 7, 2022 3:49 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; 
Munoz.Domingo@ups.com <mailto:Munoz.Domingo@ups.com>
Cc: ailedalvarez@gmail.com <mailto:ailedalvarez@gmail.com>
Subject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment # 
4008260014

Good Afternoon Richard,

When was the charges quoted to you for confirmation number 301253646? We 
were not made aware of the charges that you were quoted at this office, 
therefore, we will need to go with the attached quote. Please contact 
customer service to pay the difference for what was already provided.

You have paid $627.82 by check, the difference will be $99.80.

The shipper is responsible to pay $703.63. The consignee is responsible for 
$23.99.

Have a great day 😊!

Best Regards,

Shawna D. Thompson

Center Freight Ops Specialist II

Phone: 281-987-2200

Fax: 281-449-5908

Email: <mailto:shawnathompson@ups.com> shawnathompson@ups.com

UPS-SCS Air Freight

15905 Morales Rd. Buld. L-100

Houston, TX 77032

If reached after business hours, please contact Customer Service: 
<mailto:UPSHOU@ups.com> UPSHOU@ups.com

If reached after business hours for WWEF Inquiries ONLY, please contact: 
<mailto:UPSHOUWWEF@ups.com> UPSHOUWWEF@ups.com

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Wednesday, November 9, 2022 1:43 PM To: =
'Munoz.Domingo@ups.com' &lt;<a =
href=3D"mailto:Munoz.Domingo@ups.com">Munoz.Domingo@ups.com</a>&gt;; =
'shawnathompson@ups.com' &lt;<a =
href=3D"mailto:shawnathompson@ups.com">shawnathompson@ups.com</a>&gt; =
Cc: 'ailedalvarez@gmail.com' &lt;<a =
href=3D"mailto:ailedalvarez@gmail.com">ailedalvarez@gmail.com</a>&gt; =
Subject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // =
Shipment # 4008260014<o:p></o:p></div></div><o:p>&nbsp;</o:p>Hi =
Domingo,&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>I did not =
receive an email confirmation but it shows in my bank statement.&nbsp; =
<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:Munoz.Domingo@ups.com">Munoz.Domingo@ups.com</a> &lt;<a =
href=3D"mailto:Munoz.Domingo@ups.com">Munoz.Domingo@ups.com</a>&gt; =
 Sent: Wednesday, November 9, 2022 1:30 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
<a =
href=3D"mailto:shawnathompson@ups.com">shawnathompson@ups.com</a> C=
c: <a =
href=3D"mailto:ailedalvarez@gmail.com">ailedalvarez@gmail.com</a> S=
ubject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment =
# 4008260014<o:p></o:p></div></div><o:p>&nbsp;</o:p>Richard,<o:p></o:p><o:p>&nbsp;</o:p>Good =
afternoon,<o:p></o:p><o:p>&nbsp;</o:p>I=E2=80=99m checked with our Kansas city customer =
service and they do not see the payment of $99.80 with authorization # =
012809 yet.<o:p></o:p><o:p>&nbsp;</o:p>I have been advised that there maybe issues with our =
system so I will follow up on this and let you know once I have the =
confirmation from customer service.<o:p></o:p><o:p>&nbsp;</o:p>Did you =
happened to get an e-mail payment confirmation =
possibly?.<o:p></o:p><o:p>&nbsp;</o:p>Thanks<o:p></o:p>Domingo<o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Wednesday, November 9, 2022 9:12 AM To: =
Shawna Thompson &lt;<a =
href=3D"mailto:shawnathompson@ups.com">shawnathompson@ups.com</a>&gt;; =
Domingo Munoz &lt;<a =
href=3D"mailto:Munoz.Domingo@ups.com">Munoz.Domingo@ups.com</a>&gt; <b=
>Cc: <a =
href=3D"mailto:ailedalvarez@gmail.com">ailedalvarez@gmail.com</a> S=
ubject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment =
# 4008260014<o:p></o:p></div></div><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>Good =
morning!<o:p></o:p><o:p>&nbsp;</o:p>Authorization # 012809<o:p></o:p><o:p>&nbsp;</o:p>Best, =
<o:p></o:p>Rich<o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:shawnathompson@ups.com">shawnathompson@ups.com</a> &lt;<a =
href=3D"mailto:shawnathompson@ups.com">shawnathompson@ups.com</a>&gt; =
 Sent: Monday, November 7, 2022 5:29 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
<a =
href=3D"mailto:Munoz.Domingo@ups.com">Munoz.Domingo@ups.com</a> Cc:=
 <a =
href=3D"mailto:ailedalvarez@gmail.com">ailedalvarez@gmail.com</a> S=
ubject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment =
# 4008260014<o:p></o:p></div></div><o:p>&nbsp;</o:p>Good =
Evening,<o:p></o:p><o:p>&nbsp;</o:p>1-800-443-6379 is the number you will need to call in =
order to make the payment. Please ensure that you give us the =
authorization number once received.<o:p></o:p><o:p>&nbsp;</o:p><div>Best =
Regards,<o:p></o:p>Shawna D. Thompson<o:p></o:p>Center Freight Ops Specialist =
II<o:p></o:p><o:p>&nbsp;</o:p=
>Ph=
one: =
281-987-2200&nbs=
p; <o:p></o:p>Fa=
x: =
281-449-5908&nbs=
p; <o:p></o:p>Em=
ail: =
<a=
 href=3D"mailto:shawnathompson@ups.com">shawnathompson@ups.com</a><o:p></o:p></spa=
n><o:p>&nbsp;</o:p=
><o=
:p>&nbsp;</o:p>U=
PS-SCS Air Freight<o:p></o:p>15=
905 Morales Rd. Buld. L-100<o:p></o:p>Ho=
uston, TX 77032<o:p></o:p><o=
:p>&nbsp;</o:p>Customer =
Service: <a =
href=3D"mailto:UPSHOU@ups.com">UPSHOU@ups.com</a><o:p></o:p></=
p>WWEF Inquiries: =
<a =
href=3D"mailto:UPSHOUWWEF@ups.com">UPSHOUWWEF@ups.com</a></=
b><o:p></o:p></div><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Monday, November 7, 2022 5:13 PM To: Shawna =
Thompson &lt;<a =
href=3D"mailto:shawnathompson@ups.com">shawnathompson@ups.com</a>&gt;; =
Domingo Munoz &lt;<a =
href=3D"mailto:Munoz.Domingo@ups.com">Munoz.Domingo@ups.com</a>&gt; <b=
>Cc: <a =
href=3D"mailto:ailedalvarez@gmail.com">ailedalvarez@gmail.com</a> S=
ubject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment =
# 4008260014<o:p></o:p></div></div><o:p>&nbsp;</o:p><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:yellow'><tr><td style=3D'padding:.75pt =
.75pt .75pt .75pt'>CAUTI=
ON! This email originated outside of the organization. Please do not =
open attachments or click links from an unknown or suspicious =
origin.<o:p></o:p></td></tr></table></div><div =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><hr =
size=3D2 width=3D"100%" align=3Dcenter></div><o:p>&nbsp;</o:p>OK, how =
would like me to pay this amount?&nbsp; &nbsp;&nbsp;<o:p></o:p><o:p>&nbsp;</o:p>BTW, Domingo =
has been very helpful under these difficult circumstances=E2=80=A6thanks =
once again.&nbsp; <o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>Domingo,&nbsp; <o:p></o:p>Will my customer be responsible for any storage fees =
in Brazil?&nbsp; Under these circumstances I am hoping =
not=E2=80=A6..<o:p></o:p><o:p>&nbsp;</o:p>BR<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:shawnathompson@ups.com">shawnathompson@ups.com</a> &lt;<a =
href=3D"mailto:shawnathompson@ups.com">shawnathompson@ups.com</a>&gt; =
 Sent: Monday, November 7, 2022 3:49 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
<a =
href=3D"mailto:Munoz.Domingo@ups.com">Munoz.Domingo@ups.com</a> Cc:=
 <a =
href=3D"mailto:ailedalvarez@gmail.com">ailedalvarez@gmail.com</a> S=
ubject: RE: [EXTERNAL] RE: PRQ confirmation 301-2-53646 // Shipment =
# 4008260014<o:p></o:p></div></div><o:p>&nbsp;</o:p>Good =
Afternoon Richard,<o:p></o:p><o:p>&nbsp;</o:p>When was the =
charges quoted to you for confirmation number 301253646? We were not =
made aware of the charges that you were quoted at this office, =
therefore, we will need to go with the attached quote. Please contact =
customer service to pay the difference for what was already =
provided.<o:p></o:p><o:p>&nbsp;</o:p>You have paid $627.82 =
by check, the difference will be $99.80.<o:p></o:p><o:p>&nbsp;</o:p>The shipper is responsible =
to pay $703.63. The consignee is responsible for =
$23.99.<o:p></o:p><o:p>&nbsp;</o:p>Have a great day &#128522;!<o:p></o:p><o:p>&nbsp;</o:p>Best =
Regards,<o:p></o:p><o:p>&nbsp;</o:p=
>Shawna D. Thompson<o:p></o:p>Center Freight Ops Specialist =
II<o:p></o:p><o:p>&nbsp;</o:p>=
<o:p>&nbsp;</o:p=
>Phone=
: =
281-987-2200&nbsp; <o:p></o:p>Fax<s=
pan lang=3DFR style=3D'font-size:8.0pt;font-family:"Arial",sans-serif'>: =
281-449-5908&nbsp; <o:p></o:p>Email=
: <a =
href=3D"mailto:shawnathompson@ups.com">sh=
awnathompson@ups.com</a><o:p></o:p></spa=
n><o:p>&nbsp;</o:p=
><o:p>&nbsp;</o:p=
>UPS-SCS Air =
Freight<o:p></o:p>15905 Morales =
Rd. Buld. L-100<o:p></o:p>Houston, TX =
77032<o:p></o:p><o:p>&nbsp;</o:p=
>If reached =
after business hours, please contact Customer Service: <a =
href=3D"mailto:UPSHOU@ups.com">UP=
SHOU@ups.com</a><o:p></o:p></spa=
n>If =
reached after business hours for WWEF Inquiries ONLY, =
please contact: <a =
href=3D"mailto:UPSHOUWWEF@ups.com">UPSHOU=
WWEF@ups.com</a><o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p></div></body></html>
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