Da

✏️ Editing: 1668439834.M193991P1859.aristoteles.x5servers.com,S=33606,W=34312:2,RS

From: <rcruz@sapasequipment.com>
To: "'LabX.com Client Services'" <clientservices@labx.com>
Cc: <tmackinnon@labx.com>,
	<betsyalvarez12@gmail.com>
References: <633dd7797c16_2352ac65ca251285321565f.sidekiq-frequent-fd-poduseast1-main5-green-56646895d-gjxqc@outbound-email.freshdesk.com> <6352a70c719fe_2162ae2b66d462421777740.sidekiq-frequent-fd-poduseast1-main5-blue-687f594585-nrtll@email.freshdesk.com>  
In-Reply-To: 
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED
Date: Mon, 14 Nov 2022 09:30:27 -0600
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Good day Rob and Tracey,

Can you confirm the transfer/scrapes have been halted?   Also, when can we 
expect the scrapes that were done in these past weeks will be removed?

Thanks,

Richard

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Monday, November 7, 2022 3:50 PM
To: 'LabX.com Client Services' <clientservices@labx.com>
Cc: 'tmackinnon@labx.com' <tmackinnon@labx.com>; 'betsyalvarez12@gmail.com' 
<betsyalvarez12@gmail.com>
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED

Hi Rob

We are having all types of issues with the ebay transfers/scrapes.    We are 
at a point we prefer to enter each listing manually.   Are you available 
tomorrow morning for a brief zoom meeting?   If so, what time?

Best,

Richard

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, October 21, 2022 9:09 AM
To: 'LabX.com Client Services' <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Cc: 'tmackinnon@labx.com' <tmackinnon@labx.com <mailto:tmackinnon@labx.com> 
 >; 'betsyalvarez12@gmail.com' <betsyalvarez12@gmail.com 
<mailto:betsyalvarez12@gmail.com> >
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED

https://www.ebay.com/itm/115492424402

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Friday, October 21, 2022 9:05 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; 
betsyalvarez12@gmail.com <mailto:betsyalvarez12@gmail.com>
Subject: Re: Your LabX Buy Now Program: ACTION REQUIRED

Hi Richard,

Can you please send me the same listing that appears on your EBay store so I 
can compare the two?

Rob

<https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYnguZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VNsAfWOoy0_J-NjdyLo_Zk>

LabX Client Services
Email: clientservices@labx.com <mailto:clientservices@labx.com>
Phone: 705-528-6888

On Fri, 21 Oct at 9:48 AM , Rcruz <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Rob

We are receiving the ebay transfers however they appear with many “issues”. 
Such is the case for this item: 
https://www.labx.com/item/balzers-tpg252-dual-vacuum-gauge-controller-230v/6093730 
It is missing our banner, the freight noted is incorrect and other issues. 
In many cases we are now showing two of the same listing( for older 
listeings). Such is the case for  Red valve 5200 series control.

Please take a look and lets discuss.

Richard

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, October 17, 2022 12:53 PM
To: 'LabX.com Client Services' <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Cc: 'tmackinnon@labx.com' <tmackinnon@labx.com <mailto:tmackinnon@labx.com> 
 >; 'betsyalvarez12@gmail.com' <betsyalvarez12@gmail.com 
<mailto:betsyalvarez12@gmail.com> >
Subject: RE: Your LabX Buy Now Program: ACTION REQUIRED

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Monday, October 17, 2022 12:48 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; 
betsyalvarez12@gmail.com <mailto:betsyalvarez12@gmail.com>
Subject: Re: Your LabX Buy Now Program: ACTION REQUIRED

Thanks RIchard,

For question 1- absolutely, once the listings go LIVE / the scrape has 
begun, we will have you spot-check some of the listings to ensure they are 
coming over properly / looking the same as the EBay ones. OK, so once they 
are placed as ACTIVE the transfer to our  LabX store takes place.  Correct? 
We will place one in ebay in a little while and confirm with you how it 
goes.

For any FREIGHT items (i.e. those on a pallet, or those over 100lbs in 
general - when 'freight' charges tend to kcik in), usually those listings 
will instead be 'Request A Quote' so pricing can be sorted out. Any further 
details on this I will get Jesse to chime in when he's back in office 
tomorrow.  That is what I thought.  So we note a shipping cost for the 
smaller items and the larger items would go through REQUEST A QUOTE

Rob

LabX Client Services
Email: clientservices@labx.com <mailto:clientservices@labx.com>
Phone: 705-528-6888

On Mon, 17 Oct at 1:43 PM , Rcruz <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Yes, that is my paypal email.

Some questions noted below.

From: LabX.com Client Services <clientservices@labx.com 
<mailto:clientservices@labx.com> >
Sent: Monday, October 17, 2022 11:28 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: tmackinnon@labx.com <mailto:tmackinnon@labx.com> ; 
betsyalvarez12@gmail.com <mailto:betsyalvarez12@gmail.com>
Subject: Re: Your LabX Buy Now Program: ACTION REQUIRED

Hi Richard,

Thanks for letting us know. One more thing to confirm- is your PayPal Email 
address still: richcruz2010@gmail.com <mailto:richcruz2010@gmail.com>  ?

I will check w/ Trevor and Jesse once the set-up is complete but yes- you 
may recall, our Ebay integration that you initially signed up for back in 
2020 was having some issues- especially when it came to calculating shipping 
correctly, etc. This has been revamped & fixed up - so the idea is, anything 
that is currently on your Ebay store will also be 'scraped' on a regular 
basis & reflect EXACTLY on LabX- same photos, description, pricing, etc. to 
hopefully allow you to not WORRY about having to list all of the items twice 
/ save you some work from having to manually manage two platforms. THIS 
WOULD BE GREAT! HAS IT ALREADY BEEN SETT UP? WE WOULD LIKE TO SEE HOW THEY 
LOOK.

However, you ARE still able to log in and make 'Buy Now' listings via the 
LabX platform itself too (i.e. if you have some items that are NOT on Ebay 
that you want to sell). Just remember, when making the listings to choose 
'Buy Now' when it asks you what TYPE of listing you want to make & fill in 
all of the fields (especially shipping / dimensions) so that an accurate 
shipping cost can be calculated.

As for the emails r.e. 'Request A Quote' - customers CAN still email you on 
any of your products (even Buy Now ones) to confirm pricing, ask questions, 
etc. - so yes, you will still get the same emails to your inbox from 
potential buyers. However, these may drop in favour of people now just being 
able to successfully & easily purchase items DIRECTLY from LabX. THE ONLY 
ISSUE WITH SETTING PRESET SHIPPING COSTS IS IF THEY ITEMS THAT HAVE TO GO 
OUT ON A PALLET, WE WOULD NEED TO FIRST GENERATE A FREIGHT COST BY 
DESTINATION.  NO ISSUE WITH THE REGULAR CARRIER ITEMS.  HOW WOULD THIS WORK 
WITH THE BUY IT OPTION?

We will be in touch with any other set-up questions we may have.

Rob

LabX Client Services
Email: clientservices@labx.com <mailto:clientservices@labx.com>
Phone: 705-528-6888

30536:1468442

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Good day Rob and Tracey,=C2=A0 =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Can you confirm the transfer/scrapes have been =
halted?=C2=A0=C2=A0 Also, when can we expect the scrapes that were done =
in these past weeks will be removed?<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Thanks, =
<o:p></o:p></p><p class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> rcruz@sapasequipment.com =
&lt;rcruz@sapasequipment.com&gt; <br><b>Sent:</b> Monday, November 7, =
2022 3:50 PM<br><b>To:</b> 'LabX.com Client Services' =
&lt;clientservices@labx.com&gt;<br><b>Cc:</b> 'tmackinnon@labx.com' =
&lt;tmackinnon@labx.com&gt;; 'betsyalvarez12@gmail.com' =
&lt;betsyalvarez12@gmail.com&gt;<br><b>Subject:</b> RE: Your LabX Buy =
Now Program: ACTION REQUIRED<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Hi =
Rob<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>We are having all types of issues with the ebay =
transfers/scrapes.&nbsp;&nbsp;&nbsp; We are at a point we prefer to =
enter each listing manually.&nbsp;&nbsp; Are you available tomorrow =
morning for a brief zoom meeting?&nbsp;&nbsp; If so, what time?&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Best, <o:p></o:p></p><p =
class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Friday, October 21, 2022 9:09 AM<br><b>To:</b> =
'LabX.com Client Services' &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt;<b=
r><b>Cc:</b> 'tmackinnon@labx.com' &lt;<a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>&gt;; =
'betsyalvarez12@gmail.com' &lt;<a =
href=3D"mailto:betsyalvarez12@gmail.com">betsyalvarez12@gmail.com</a>&gt;=
<br><b>Subject:</b> RE: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><a =
href=3D"https://www.ebay.com/itm/115492424402">https://www.ebay.com/itm/1=
15492424402</a>&nbsp;&nbsp; <o:p></o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> LabX.com Client Services =
&lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Friday, October 21, 2022 9:05 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>; <a =
href=3D"mailto:betsyalvarez12@gmail.com">betsyalvarez12@gmail.com</a><br>=
<b>Subject:</b> Re: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi Richard,<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Can you please send me the same listing that appears on =
your EBay store so I can compare the =
two?<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Rob<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><table =
class=3DMsoNormalTable border=3D0 cellpadding=3D0 =
style=3D'background:white;-webkit-font-smoothing: =
antialiased;font-variant-ligatures: normal;font-variant-caps: =
normal;font-variant-numeric: inherit;font-variant-east-asian: =
inherit;font-stretch: inherit;line-height:inherit;orphans: =
2;text-align:start;widows: 2;-webkit-text-stroke-width: =
0px;text-decoration-thickness: initial;text-decoration-style: =
initial;text-decoration-color: initial;word-spacing:0px'><tr =
style=3D'-webkit-font-smoothing: antialiased'><td =
style=3D'padding:3.75pt 3.75pt 3.75pt 3.75pt;-webkit-font-smoothing: =
antialiased'><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
img border=3D0 width=3D100 height=3D31 =
style=3D'width:1.0416in;height:.3229in' id=3D"_x0000_i1027" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYng=
uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VN=
sAfWOoy0_J-NjdyLo_Zk"></span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
o:p></o:p></span></p></div></td><td style=3D'padding:3.75pt 3.75pt =
3.75pt 3.75pt;-webkit-font-smoothing: antialiased'><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:inherit;color:#CC0000;border:none =
windowtext 1.0pt;padding:0in'>LabX Client Services</span></b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
br></span><span =
style=3D'font-size:8.5pt;font-family:inherit;color:#333333;border:none =
windowtext 1.0pt;padding:0in'>Email: <a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a><br>Ph=
one: 705-528-6888</span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'> =
<o:p></o:p></span></p></div></td></tr></table></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Fri, 21 Oct at 9:48 AM <span class=3Dseparator>, =
Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </span></span><span =
class=3Dseparator><o:p></o:p></span></p><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Hi Rob</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>We are receiving the ebay transfers however they appear =
with many =E2=80=9Cissues=E2=80=9D.&nbsp; Such is the case for this =
item:&nbsp; <a =
href=3D"https://www.labx.com/item/balzers-tpg252-dual-vacuum-gauge-contro=
ller-230v/6093730">https://www.labx.com/item/balzers-tpg252-dual-vacuum-g=
auge-controller-230v/6093730</a>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; It is =
missing our banner, the freight noted is incorrect and other issues. In =
many cases we are now showing two of the same listing( for older =
listeings). Such is the case for&nbsp; Red valve 5200 series =
control.&nbsp; <o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Please take a look and lets discuss. =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Richard<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Monday, October 17, 2022 12:53 PM<br><b>To:</b> =
'LabX.com Client Services' &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt;<b=
r><b>Cc:</b> 'tmackinnon@labx.com' &lt;<a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>&gt;; =
'betsyalvarez12@gmail.com' &lt;<a =
href=3D"mailto:betsyalvarez12@gmail.com">betsyalvarez12@gmail.com</a>&gt;=
<br><b>Subject:</b> RE: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From:</span></b><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> LabX.com =
Client Services &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Monday, October 17, 2022 12:48 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>; <a =
href=3D"mailto:betsyalvarez12@gmail.com">betsyalvarez12@gmail.com</a><br>=
<b>Subject:</b> Re: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></span></p></div></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div><div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Thanks =
RIchard,<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><p=
 class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>For question 1- absolutely, once the listings go LIVE / =
the scrape has begun, we will have you spot-check some of the listings =
to ensure they are coming over properly / looking the same as the EBay =
ones. <span style=3D'color:red'>OK, so once they are placed as ACTIVE =
the transfer to our &nbsp;LabX store takes place.&nbsp; Correct?&nbsp; =
We will place one in ebay in a little while and confirm with you how it =
goes.&nbsp; </span><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>For any FREIGHT items (i.e. those on a pallet, or those =
over 100lbs in general - when 'freight' charges tend to kcik in), =
usually those listings will instead be 'Request A Quote' so pricing can =
be sorted out. Any further details on this I will get Jesse to chime in =
when he's back in office tomorrow.&nbsp; <span style=3D'color:red'>That =
is what I thought.&nbsp; So we note a shipping cost for the smaller =
items and the larger items would go through REQUEST A QUOTE =
</span><o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Rob<o:p></o:p></span></p></div></div></div><div><div><div=
><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D3 cellpadding=3D0 =
style=3D'background:white;-webkit-font-smoothing: =
antialiased;font-variant-ligatures: normal;font-variant-caps: =
normal;font-variant-numeric: inherit;font-variant-east-asian: =
inherit;font-stretch: inherit;line-height:inherit;orphans: =
2;text-align:start;widows: 2;-webkit-text-stroke-width: =
0px;text-decoration-thickness: initial;text-decoration-style: =
initial;text-decoration-color: initial;word-spacing:0px'><tr =
style=3D'-webkit-font-smoothing: antialiased'><td style=3D'padding:2.5pt =
2.5pt 2.5pt 2.5pt;-webkit-font-smoothing: antialiased'><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
img border=3D0 width=3D100 height=3D31 =
style=3D'width:1.0416in;height:.3229in' id=3D"_x0000_i1026" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYng=
uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VN=
sAfWOoy0_J-NjdyLo_Zk"></span><o:p></o:p></p></div></div></td><td =
style=3D'padding:2.5pt 2.5pt 2.5pt 2.5pt;-webkit-font-smoothing: =
antialiased'><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:inherit;color:#CC0000;border:none =
windowtext 1.0pt;padding:0in'>LabX Client Services</span></b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
br></span><span =
style=3D'font-size:8.5pt;font-family:inherit;color:#333333;border:none =
windowtext 1.0pt;padding:0in'>Email: <a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a><br>Ph=
one: 705-528-6888</span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'> =
</span><o:p></o:p></p></div></div></td></tr></table></div><div><blockquot=
e style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>On Mon, 17 Oct at 1:43 PM <span class=3Dseparator>, =
Rcruz &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote: </span><o:p></o:p></span></p></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Yes, that is my paypal email.&nbsp; =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Some questions noted below.&nbsp; =
<o:p></o:p></span></p></div></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><block=
quote style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>From: LabX.com Client Services &lt;<a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a>&gt; =
<br><b>Sent:</b> Monday, October 17, 2022 11:28 AM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> <a =
href=3D"mailto:tmackinnon@labx.com">tmackinnon@labx.com</a>; <a =
href=3D"mailto:betsyalvarez12@gmail.com">betsyalvarez12@gmail.com</a><br>=
<b>Subject:</b> Re: Your LabX Buy Now Program: ACTION =
REQUIRED<o:p></o:p></span></p></div></div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div><div><div><div><d=
iv><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi =
Richard,<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks for =
letting us know. One more thing to confirm- is your PayPal Email address =
still: <a =
href=3D"mailto:richcruz2010@gmail.com">richcruz2010@gmail.com</a> =
?<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I will =
check w/ Trevor and Jesse once the set-up is complete but yes- you may =
recall, our Ebay integration that you initially signed up for back in =
2020 was having some issues- especially when it came to calculating =
shipping correctly, etc. This has been revamped &amp; fixed up - so the =
idea is, anything that is currently on your Ebay store will also be =
'scraped' on a regular basis &amp; reflect EXACTLY on LabX- same photos, =
description, pricing, etc. to hopefully allow you to not WORRY about =
having to list all of the items twice / save you some work from having =
to manually manage two platforms.&nbsp;<span style=3D'color:red'>THIS =
WOULD BE GREAT! HAS IT ALREADY BEEN SETT UP? WE WOULD LIKE TO SEE HOW =
THEY LOOK. =
</span><o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>However, =
you ARE still able to log in and make 'Buy Now' listings via the LabX =
platform itself too (i.e. if you have some items that are NOT on Ebay =
that you want to sell). <strong><span style=3D'font-family:"Segoe =
UI",sans-serif'>Just remember, when making the listings to choose 'Buy =
Now' when it asks you what TYPE of listing you want to make &amp; fill =
in all of the fields (especially shipping / =
dimensions)&nbsp;</span></strong>so that an accurate shipping cost can =
be calculated.<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>As for the =
emails r.e. 'Request A Quote' - customers CAN still email you on any of =
your products (even Buy Now ones) to confirm pricing, ask questions, =
etc. - so yes, you will still get the same emails to your inbox from =
potential buyers. However, these may drop in favour of people now just =
being able to successfully &amp; easily purchase items DIRECTLY from =
LabX. <span style=3D'color:red'>THE ONLY ISSUE WITH SETTING PRESET =
SHIPPING COSTS IS IF THEY ITEMS THAT HAVE TO GO OUT ON A PALLET, WE =
WOULD NEED TO FIRST GENERATE A FREIGHT COST BY DESTINATION.&nbsp; NO =
ISSUE WITH THE REGULAR CARRIER ITEMS.&nbsp; HOW WOULD THIS WORK WITH THE =
BUY IT OPTION?&nbsp; =
</span><o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We will be =
in touch with any other set-up questions we may =
have.<o:p></o:p></span></p></div></div></div><div><div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>Rob&nbsp;<o:p></o:p></span></p></div></div></div></div><d=
iv><div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif'>&nbsp;<o:p></o:p></span></p></div></div></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D3 cellpadding=3D0 =
style=3D'background:white;-webkit-font-smoothing: =
antialiased;font-variant-ligatures: normal;font-variant-caps: =
normal;font-variant-numeric: inherit;font-variant-east-asian: =
inherit;font-stretch: inherit;line-height:inherit;orphans: =
2;text-align:start;widows: 2;-webkit-text-stroke-width: =
0px;text-decoration-thickness: initial;text-decoration-style: =
initial;text-decoration-color: initial;word-spacing:0px'><tr =
style=3D'-webkit-font-smoothing: antialiased'><td style=3D'padding:2.5pt =
2.5pt 2.5pt 2.5pt;-webkit-font-smoothing: antialiased'><div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
img border=3D0 width=3D100 height=3D31 =
style=3D'width:1.0416in;height:.3229in' id=3D"_x0000_i1025" =
src=3D"https://attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXA=
iOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NjMwMjYwMzcwMTgsImRvbWFpbiI6ImxhYng=
uZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjE0Njg0NDJ9.N3xPOJFebs682Cxaawpz-VN=
sAfWOoy0_J-NjdyLo_Zk"></span><o:p></o:p></p></div></div></div></td><td =
style=3D'padding:2.5pt 2.5pt 2.5pt 2.5pt;-webkit-font-smoothing: =
antialiased'><div><div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:10.5pt;font-family:inherit;color:#CC0000;border:none =
windowtext 1.0pt;padding:0in'>LabX Client Services</span></b><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><=
br></span><span =
style=3D'font-size:8.5pt;font-family:inherit;color:#333333;border:none =
windowtext 1.0pt;padding:0in'>Email: <a =
href=3D"mailto:clientservices@labx.com">clientservices@labx.com</a><br>Ph=
one: 705-528-6888</span><span =
style=3D'font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'> =
</span><o:p></o:p></p></div></div></div></td></tr></table></div></div></d=
iv></blockquote></div></blockquote></div></div></div></blockquote></div><=
/blockquote></div></div><p class=3DMsoNormal><span =
style=3D'font-size:1.0pt;font-family:fdtktid;color:white'>30536:1468442</=
span><span style=3D'font-size:10.5pt;font-family:"Segoe UI",sans-serif'> =
<o:p></o:p></span></p></div></div></body></html>
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