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From: <rcruz@sapasequipment.com>
To: <yun-feng.chang@sigmainnova.com>
References: <202211181200295818232@sigmainnova.com>
In-Reply-To: <202211181200295818232@sigmainnova.com>
Subject: RE: Thermo Mars III Rheometer
Date: Fri, 18 Nov 2022 07:47:31 -0600
Message-ID: <00aa01d8fb54$50715960$f1540c20$@sapasequipment.com>
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Hi Mr Chang,

Hello to you as well.  I believe I have the original working version on a
laptop.   Let me double check.

Best

Richard

From: yun-feng.chang@sigmainnova.com <yun-feng.chang@sigmainnova.com> 
Sent: Thursday, November 17, 2022 10:01 PM
To: rcruz <rcruz@sapasequipment.com>
Subject: Thermo Mars III Rheometer

Richard,

Greetings!.

We are in the process to set up the Thermo Mars III Rheometer.

We used the flash drive you sent to me for setting up the unit.

However, it requires the license key to install the software. Without it
we could NOT do anything to the unit other then use the key pad to move
the stage up and down.

Pls get back to me on how to get this resolved.

With kind regards,

Yun-feng

_____

yun-feng.chang@sigmainnova.com <mailto:yun-feng.chang@sigmainnova.com>

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xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Hi Mr Chang, <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Hello to you =
as well.&nbsp; I believe I have the original working version on a =
laptop.&nbsp;&nbsp; Let me double check.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>Best<o:p></o:p></p><p =
class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> =
yun-feng.chang@sigmainnova.com &lt;yun-feng.chang@sigmainnova.com&gt; =
<br><b>Sent:</b> Thursday, November 17, 2022 10:01 PM<br><b>To:</b> =
rcruz &lt;rcruz@sapasequipment.com&gt;<br><b>Subject:</b> Thermo Mars =
III Rheometer<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Richard,<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Greetings!.<o:p></o:p></span></p></div><div><=
p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>We are in the process to set up the Thermo =
Mars III Rheometer.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>We used the flash drive you sent to me for =
setting up the unit.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>However, it requires the license key to =
install the software. Without it we could NOT do anything to the unit =
other then use the key pad to move the stage up and =
down.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Pls get back to me on how to get this =
resolved.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>With kind =
regards,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'>Yun-feng<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'><o:p>&nbsp;</o:p></span></p></div><div =
class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Segoe =
UI",sans-serif;color:black'><hr size=3D1 width=3D210 =
style=3D'width:157.5pt' noshade style=3D'color:#B5C4DF' =
align=3Dleft></span></div><div><div =
style=3D'margin-left:7.5pt;margin-top:7.5pt;margin-right:7.5pt;margin-bot=
tom:7.5pt'><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'><=
a =
href=3D"mailto:yun-feng.chang@sigmainnova.com">yun-feng.chang@sigmainnova=
.com</a><o:p></o:p></span></p></div></div></div></div></body></html>
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