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From: <rcruz@sapasequipment.com>
To: "'Mentzer, Mike'" <Michael.Mentzer@perkinelmer.com>
References: <SN4PR03MB6797709665D56E270602CA95FB1C9@SN4PR03MB6797.namprd03.prod.outlook.com>
In-Reply-To: <SN4PR03MB6797709665D56E270602CA95FB1C9@SN4PR03MB6797.namprd03.prod.outlook.com>
Subject: RE: WO-02031768 DSC8000 no temp reading
Date: Fri, 9 Dec 2022 12:09:02 -0600
Message-ID: <11a901d90bf9$538b7170$faa25450$@sapasequipment.com>
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Hi Mike

Thanks for your prompt response.  I will reconnect the unit but I can
confirm this is without running  a sample.  I will find answer to your
questions and get back to you.

Thanks again,

Rich

From: Mentzer, Mike <Michael.Mentzer@perkinelmer.com> 
Sent: Friday, December 9, 2022 12:06 PM
To: rcruz@sapasequipment.com
Subject: WO-02031768 DSC8000 no temp reading

Richard

Just left a message, you can respond back thru the email

When you say no temp reading , is that from a sample run and the temp
doesn't go up   or the blue status sample temp is not reading

What is your service temp  reading in the status panel

Thank you

Mike Mentzer,   F157

Sr Service Specialist Thermal and Elemental (TEA), UV and IR

PerkinElmer | For the Better

710 Bridgeport Ave.
Shelton, CT 06484
Voicemail: 800-762-4000 <tel:800-762-4000> 5,1,2033251
michael.mentzer@perkinelmer.com

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class=3DWordSection1>Hi Mike<o:p></o:p><o:p>&nbsp;</o:p>Thanks for =
your prompt response.&nbsp; I will reconnect the unit but I can confirm =
this is without running&nbsp; a sample.&nbsp; I will find answer to your =
questions and get back to you.&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Thanks =
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0in 0in'>From: Mentzer, Mike =
&lt;Michael.Mentzer@perkinelmer.com&gt; Sent: Friday, =
December 9, 2022 12:06 PM To: =
rcruz@sapasequipment.com Subject: WO-02031768 DSC8000 no temp =
reading<o:p></o:p></div></div><o:p>&nbsp;</o:p>Richard<o:p></o:p><o:p>&nbsp;</o:p>Just left a message, =
you can respond back thru the email<o:p></o:p><o:p>&nbsp;</o:p>When you say no temp =
reading , is that from a sample run and the temp doesn&#8217;t go =
up&nbsp;&nbsp; or the blue status sample temp is not =
reading<o:p></o:p><o:p>&nbsp;</o:p>What is your service =
temp&nbsp; reading in the status panel<o:p></o:p><o:p>&nbsp;</o:p>Than=
k you<o:p></o:p><o:p>&nbsp;</o:p>Mike=
 Mentzer,&nbsp;&nbsp; F157<o:p></o:p>Sr =
Service Specialist Thermal and Elemental&nbsp;(TEA), UV and =
IR<o:p></o:p>PerkinElmer | For the =
Better<o:p></o:p>710 =
Bridgeport Ave. Shel=
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