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From: <rcruz@sapasequipment.com>
To: "'Stephen Horner'" <shorner@waterlensusa.com>
References: <SA1PR06MB78894C58DB4ADC8320B498FACCE29@SA1PR06MB7889.namprd06.prod.outlook.com>
In-Reply-To: <SA1PR06MB78894C58DB4ADC8320B498FACCE29@SA1PR06MB7889.namprd06.prod.outlook.com>
Subject: RE: Fisher pump
Date: Mon, 12 Dec 2022 21:31:18 -0600
Message-ID: <02ae01d90ea3$5ed9cb10$1c8d6130$@sapasequipment.com>
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Hi Stephen,

That is not good.  However it is under warranty.  My apologies for issue
and will get back to you tomorrow with some options.

Best,

Richard

From: Stephen Horner <shorner@waterlensusa.com> 
Sent: Monday, December 12, 2022 4:01 PM
To: rcruz@sapasequipment.com
Subject: Fisher pump

Hi, Richard.

The first pump we bought a few weeks ago had an issue over the weekend.
All of the oil leaked out of the bottom of the pump (see photos).  It
wasn't too hot when I found it, so not sure if it is damaged yet.

I will try to take a look at it tomorrow and see if it is still in
operating condition.  But I'm not sure where to start to identify the
leak.

Regards,

Stephen

Stephen Horner, PhD

VP of Global Accounts

Water Lens, LLC | 4265 San Felipe, Suite 1100 | Houston | Texas | 77027

M (281) 785-7207

E shorner <mailto:kcole@waterlensusa.com> @waterlensusa.com

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><META =
HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Hi Stephen,&nbsp; =
<o:p></o:p><o:p>&nbsp;</o:p>That is not good.&nbsp; However it is under =
warranty.&nbsp; My apologies for issue and will get back to you tomorrow =
with some options.&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Best, =
<o:p></o:p>Richard<o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Stephen Horner =
&lt;shorner@waterlensusa.com&gt; Sent: Monday, December 12, =
2022 4:01 PM To: rcruz@sapasequipment.com Subject: =
Fisher pump<o:p></o:p></div></div><o:p>&nbsp;</o:p>Hi, =
Richard.<o:p></o:p><o:p>&nbsp;</o:p>The first pump we bought a few weeks ago had an issue =
over the weekend.&nbsp; All of the oil leaked out of the bottom of the =
pump (see photos).&nbsp; It wasn&#8217;t too hot when I found it, so not =
sure if it is damaged yet.<o:p></o:p><o:p>&nbsp;</o:p>I will try =
to take a look at it tomorrow and see if it is still in operating =
condition.&nbsp; But I&#8217;m not sure where to start to identify the =
leak.<o:p></o:p><o:p>&nbsp;</o:p>Regards,<o:p></o:p>Stephen<o:p></o:p><o:p>&nbsp;</o:p><div>Stephen Horner, PhD<o:p></o:p>VP=
 of Global Accounts<o:p></o:p>Wa=
ter Lens, LLC&nbsp;|=
&nbsp;42=
65 San Felipe,&nbsp;Suite 1100&nbsp;|&nb=
sp;Houston&nbsp;|</s=
pan>&nbsp;Texas&nbsp;|</s=
pan>&nbsp;77027<o:p></o:p>M<=
/span>&n=
bsp;(2=
81) 785-7207<o:p></o:p>E<=
/span>&n=
bsp;shorner<a href=3D"mailto:kcole@waterlensusa.com" =
target=3D"_blank">@waterlensusa.com</a><o:p></o:p></div><o:p>&nbsp;</o:p></div></body></html>
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