Da

✏️ Editing: 1672866869.M713310P1284468.aristoteles.x5servers.net,S=26926,W=27563:2,S

From: <rcruz@sapasequipment.com>
To: "'NerdsToGo-Katy'" <ntg10010@reply.repairshopr.com>
References: <63b5eba2980a8_102aaf5982975896679@rsyn-workers-production-worker-64cbf47d8-82cpv.mail>
In-Reply-To: <63b5eba2980a8_102aaf5982975896679@rsyn-workers-production-worker-64cbf47d8-82cpv.mail>
Subject: RE: Log In to machine and check what Software it has installed (message id: 63080880)
Date: Wed, 4 Jan 2023 15:14:24 -0600
Message-ID: <003a01d92081$87fa7b30$97ef7190$@sapasequipment.com>
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X-OlkEid: 00000000CB92EE2EEA552A49A8AFEA52D3779EF50700C3B68E10F77511CEB4CD00AA00BBB6E600000000000E0000528E730AA112A34582E23E317E5BAA870000000016400000878119CDFCFEB844A4C4AE4B6C7B5346

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Here is the link:
https://www.perkinelmer.com/product/s-w-kit-pyris-standard-single-user-n53
40092

From: NerdsToGo-Katy <ntg10010@reply.repairshopr.com> 
Sent: Wednesday, January 4, 2023 3:12 PM
To: rcruz@sapasequipment.com
Subject: Log In to machine and check what Software it has installed
(message id: 63080880)

----- REPLY ABOVE THIS LINE TO SEND A RESPONSE -----

<https://attachments.servably.com/uploads/account/logo/59856/thumbnail_NER
DSTOGO-LOGO.png>

Hi Richard Cruz!

You have an update from NerdsToGo-Katy for your ticket 7062

_____

Update Subject: Update

Preston Macmillian

Wed 01-04-23 03:12 PM

No worries Richard.

I don't see anything in the program files for Pyris on this drive but if
you can get me that version number I might be able to get one from Pyris
support.

Let me know what you find and I'll take a look.

Thanks! 
Preston M 
NerdsToGo Katy

customer-reply

Wed 01-04-23 02:38 PM

Hi Preston,

Sorry didn't get back to you yesterday. The software I am looking for is 
called Pyris . I am trying to find further details( version etc). Thanks, 
Rich

From: NerdsToGo-Katy 
Sent: Wednesday, January 4, 2023 2:33 PM 
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>  
Subject: Log In to machine and check what Software it has installed
(message 
id: 63080880)

Preston Macmillian

Wed 01-04-23 02:32 PM

Hey Richard,

I went ahead and grabbed everything off of that hard drive but I need some
clarification on which software you were trying to recover (there is a
list provided below)

32 Karat Software - C:\32Karat\

Adobe Flash Player 32 ActiveX

Adobe Reader XI (11.0.08)

Google Chrome

HP USB Key Utility

Intel(R) Management Engine Components

Intel(R) Network Connections 15.7.176.0

Intel(R) Processor Graphics

Keyspan USB Serial Adapter

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Office Professional Plus 2010

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Visual Studio 2010 Tools for Office Runtime (x86)

National Instruments Software

PDFCreator

Realtek High Definition Audio Driver

Samsung Easy Document Creator

Samsung Easy Printer Manager

Samsung M288x Series

Samsung OCR Software

Samsung Printer Center

Samsung Printer Diagnostics

Samsung Printer Live Update

Sentinel System Driver

SoftMax Pro v5.4

STM TPM Driver 1.0.4.15 - 32 bits

Uninstall Samsung Printer Software

Windows Internet Explorer 8

Windows XP Service Pack 3

Preston Macmillian

Tue 01-03-23 04:07 PM

Happy new year Richard!

I tried to reach you by phone but it went to voicemail.

I was able to get the drive to spin up and I can access the program files
for the system. I do see a folder called molecular devices as well as a
national instruments folder that have some softwares that may be what
you're looking for.

I was calling to get some clarification on which software exactly you
wanted extracted from this drive.

Please let me know the name of the company or specific software so that I
can see if it's installed on this drive.

Thanks! 
Preston M 
NerdsToGo Katy

Kevin Brizuela

Thu 12-22-22 01:49 PM

View your account profile online:
<http://reply.repairshopr.com/ls/click?upn=LRh79smZlSxKxFjCVycfwatEVaQDYi6
dX-2BMxNLFdfZorWx9x7jANyNIeePJFJd-2F0GNmOlGEL1R0eBgG25JikAtUO6TcDt9lXQM0wX
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YRxqvOXx2f1jR2I2xJG6GA8-2FFgubO1sdbbRLPN6IhlKZPleJbQOBlI3QjR0DvaMZmz6CLFeu
i5WYTXmLNQPjKmWD8G73vDvZbW3vyw8Bs4JPkdtY7QYFt8k6t8DMsSclCSwrEBaPVyDtL99Lij
BgsBw4OlCMM-2FlMFARQ-3D-3D> Online Profile

_____

<http://reply.repairshopr.com/ls/click?upn=i9Dms9j4owFsBa3wshtb7vUBR3mUKli
R-2BGcQKjdvJaPQKCefuqylkHZFjYLPJ6cXkd00-2FgYVZNuDI-2B39VENOCQ-3D-3DYTPy_70
5JNWnUen-2BVALi0S4aOxuKK4J3a6YGlDlxVkUVHO2ryaykaKiusI2dqvXKxfXWzxOCPwro9FH
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S89b8h-2BbadEm4-2Bl30zKt76li-2BUcmYT9OF-2F2vp5i4UmBUhdAxupTWi0azh5wsal42IJ
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Fw-3D-3D>

Sent with care from NerdsToGo-Katy

NerdsToGo-Katy - 25311 Kingsland Blvd Suite 100, Katy Texas 77494 -
7139001939

<http://reply.repairshopr.com/wf/open?upn=F1eym0zSr6MdEX-2Bg0itlmRzPlrX6XB
wwYa-2Fyi4w-2BHBmiCp2XG0NUuQTHcSG8M7ofUuig1s4-2FJJFlFFcIevcZeGHD5Eb6k8cZcC
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a7FG9o8ZdjR-2BzVcWaymgILeDZ3-2FVkwG3h1TLyg-3D-3D>

<https://ntg10010.repairshopr.com/viewr/track/Y2xhc3M9Q29tbWVudCZyZWNvcmRf
aWQ9MjI3MDA0OTI2JmNhdGVnb3J5PWVt%0AYWlsX29wZW4mdmlld2VyPVNhcGFzIExMQw==%0A
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Here is the link:&nbsp; <a =
href=3D"https://www.perkinelmer.com/product/s-w-kit-pyris-standard-single=
-user-n5340092">https://www.perkinelmer.com/product/s-w-kit-pyris-standar=
d-single-user-n5340092</a>&nbsp;&nbsp;&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> NerdsToGo-Katy =
&lt;ntg10010@reply.repairshopr.com&gt; <br><b>Sent:</b> Wednesday, =
January 4, 2023 3:12 PM<br><b>To:</b> =
rcruz@sapasequipment.com<br><b>Subject:</b> Log In to machine and check =
what Software it has installed (message id: =
63080880)<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
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align=3Dcenter style=3D'margin-bottom:12.0pt;text-align:center'><span =
style=3D'font-size:7.5pt;color:#E8E8E8'>----- REPLY ABOVE THIS LINE TO =
SEND A RESPONSE -----</span><span =
style=3D'color:#393C3D'><o:p></o:p></span></p><div><p class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><span =
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cellspacing=3D0 cellpadding=3D0><tr><td style=3D'padding:0in 0in 0in =
0in'><p class=3DMsoNormal><span style=3D'color:#393C3D'>&nbsp; =
<o:p></o:p></span></p></td></tr></table></div><div><p class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><span =
style=3D'font-size:7.5pt;color:#393C3D'>&nbsp;<o:p></o:p></span></p></div=
><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D622 =
style=3D'width:466.5pt'><tr><td style=3D'padding:.75pt .75pt .75pt =
.75pt'><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D620 =
style=3D'width:465.0pt'><tr><td style=3D'padding:0in 0in 0in 0in'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"90%" style=3D'width:90.0%'><tr><td width=3D620 =
valign=3Dtop style=3D'width:465.0pt;padding:0in 0in 0in 0in'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0><tr><td style=3D'padding:0in 0in 0in 0in'><p =
class=3DMsoNormal style=3D'line-height:22.5pt'><span =
style=3D'color:#393C3D'>&nbsp;<o:p></o:p></span></p></td></tr></table></d=
iv><p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'color:#393C3D;display:none'><o:p>&nbsp;</o:p></span></p><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D540 style=3D'width:405.0pt'><tr><td valign=3Dtop =
style=3D'padding:0in 0in 0in 0in'><p align=3Dcenter =
style=3D'text-align:center;line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'><img border=3D0 width=3D200 height=3D48 =
style=3D'width:2.0833in;height:.5in' id=3D"_x0000_i1031" =
src=3D"https://attachments.servably.com/uploads/account/logo/59856/thumbn=
ail_NERDSTOGO-LOGO.png" alt=3DNerdsToGo-Katy></span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'><o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>&nbsp;<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Hi Richard Cruz!<o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>You have an update from NerdsToGo-Katy for your ticket =
7062<o:p></o:p></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'mso-margin-top-alt:18.75pt;margin-right:0in;margin-bottom:18.75p=
t;margin-left:0in;text-align:center;line-height:18.0pt'><span =
class=3Dbody><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'><hr size=3D2 width=3D"100%" align=3Dcenter></span></span></div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Update Subject: Update</span><o:p></o:p></p><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Preston Macmillian<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Wed 01-04-23 03:12 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>No worries Richard. <o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>I don't see anything in the program files for Pyris on this drive but =
if you can get me that version number I might be able to get one from =
Pyris support. <o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Let me know what you find and I'll take a look. =
<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Thanks! <br>Preston M <br>NerdsToGo =
Katy<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>customer-reply<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Wed 01-04-23 02:38 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Hi Preston, <o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Sorry didn't get back to you yesterday. The software I am looking for =
is <br>called Pyris . I am trying to find further details( version etc). =
Thanks, <br>Rich<o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>From: NerdsToGo-Katy <br>Sent: Wednesday, January 4, 2023 2:33 PM =
<br>To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<br>Subject: Log In to machine and check what Software it has installed =
(message <br>id: 63080880)<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Preston Macmillian<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Wed 01-04-23 02:32 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Hey Richard, <o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>I went ahead and grabbed everything off of that hard drive but I need =
some clarification on which software you were trying to recover (there =
is a list provided below) <br><br>32 Karat Software - C:\32Karat\ =
<br><br>Adobe Flash Player 32 ActiveX <br><br>Adobe Reader XI (11.0.08) =
<br><br>Google Chrome <br><br>HP USB Key Utility <br><br>Intel(R) =
Management Engine Components <br><br>Intel(R) Network Connections =
15.7.176.0 <br><br>Intel(R) Processor Graphics <br><br>Keyspan USB =
Serial Adapter <br><br>Microsoft .NET Framework 2.0 Service Pack 2 =
<br><br>Microsoft .NET Framework 3.0 Service Pack 2 <br><br>Microsoft =
.NET Framework 3.5 SP1 <br><br>Microsoft Office Professional Plus 2010 =
<br><br>Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 =
<br><br>Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 =
<br><br>Microsoft Visual Studio 2010 Tools for Office Runtime (x86) =
<br><br>National Instruments Software <br><br>PDFCreator <br><br>Realtek =
High Definition Audio Driver <br><br>Samsung Easy Document Creator =
<br><br>Samsung Easy Printer Manager <br><br>Samsung M288x Series =
<br><br>Samsung OCR Software <br><br>Samsung Printer Center =
<br><br>Samsung Printer Diagnostics <br><br>Samsung Printer Live Update =
<br><br>Sentinel System Driver <br><br>SoftMax Pro v5.4 <br><br>STM TPM =
Driver 1.0.4.15 - 32 bits <br><br>Uninstall Samsung Printer Software =
<br><br>Windows Internet Explorer 8 <br><br>Windows XP Service Pack =
3<o:p></o:p></span></p></div><div style=3D'border:none;border-top:solid =
#DDDDDD 1.0pt;padding:15.0pt 0in 0in 0in;margin-right:15.0pt'><p =
style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Preston Macmillian<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
5'>Tue 01-03-23 04:07 PM</span><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'> <o:p></o:p></span></p></div><div><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Happy new year Richard!<o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>I tried to reach you by phone but it went to voicemail. =
<o:p></o:p></span></p><p style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>I was able to get the drive to spin up and I can access the program =
files for the system. I do see a folder called molecular devices as well =
as a national instruments folder that have some softwares that may be =
what you're looking for. <o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>I was calling to get some clarification on which software exactly you =
wanted extracted from this drive. <o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Please let me know the name of the company or specific software so =
that I can see if it's installed on this drive. <o:p></o:p></span></p><p =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Thanks! <br>Preston M <br>NerdsToGo =
Katy<o:p></o:p></span></p></div><div =
style=3D'border:none;border-top:solid #DDDDDD 1.0pt;padding:15.0pt 0in =
0in 0in;margin-right:15.0pt'><p style=3D'line-height:0%'><b><span =
style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#44444=
4'>Kevin Brizuela<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#85858=
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D'> <o:p></o:p></span></p></div><div =
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style=3D'font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#393C3=
D'>Log In to machine and check what Software it has =
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jeo3W45BfkOWyYRxqvOXx2f1jR2I2xJG6GA8-2FFgubO1sdbbRLPN6IhlKZPleJbQOBlI3QjR=
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style=3D'font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#95959=
5'>NerdsToGo-Katy - 25311 Kingsland Blvd Suite 100, Katy Texas 77494 - =
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