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From: <rcruz@sapasequipment.com>
To: =?utf-8?Q?'Vojt=C4=9Bch_Kouba'?= <kouba.vojta@gmail.com>
References: <468c58493a86425fa567f89b37ac6aeb@vscht.cz> <006401d8f44e$7add0080$70970180$@sapasequipment.com> <7376e4054ff142d1859756c7a8517934@vscht.cz> <030c01d8f849$67ba3ff0$372ebfd0$@sapasequipment.com> <CAAoZRrdApfVVYKbp2=jsrFeqM514q467jS4xmB05R_h=qLYR_Q@mail.gmail.com> <00e301d90a50$7d3f4460$77bdcd20$@sapasequipment.com> <CAAoZRrddh_C87WGj3univA03z8v+yVN5XpqrFtVwVhH1JovQKg@mail.gmail.com> <02cb01d90a88$dcc30a60$96491f20$@sapasequipment.com> <CAAoZRreP1-VpOr_aNt_Qw2JKV2A3SCx+E9uQBXBEE8L1QYPOZw@mail.gmail.com> <1b0e01d925c5$32954a50$97bfdef0$@sapasequipment.com> <CAAoZRrcJ4KqfKWEu2XRgWNY4+FTd=q+A4K-yWU+FuMkaAJACSg@mail.gmail.com> <1b7401d925cc$56c8b310$045a1930$@sapasequipment.com> <CAAoZRrdmi4NF+PCk3qXopa4Bg5Nux7gZiW_AMJ7o_E_KhN-hBw@mail.gmail.com>
In-Reply-To: <CAAoZRrdmi4NF+PCk3qXopa4Bg5Nux7gZiW_AMJ7o_E_KhN-hBw@mail.gmail.com>
Subject: RE: ORDER
Date: Wed, 11 Jan 2023 15:48:32 -0600
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That is great news.  We should have caught this before sending; for that my 
apologies.

Best,

Rich

From: Vojtěch Kouba <kouba.vojta@gmail.com>
Sent: Wednesday, January 11, 2023 11:06 AM
To: rcruz@sapasequipment.com
Subject: Re: ORDER

It works, I had to replace a fuse on one of the other boards, thank you very 
much!!!

Have a great day!

Vojtech

st 11. 1. 2023 v 15:52 odesílatel <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > napsal:

Please take a look.

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Wednesday, January 11, 2023 8:35 AM
To: 'Vojtěch Kouba' <kouba.vojta@gmail.com <mailto:kouba.vojta@gmail.com> >
Subject: RE: ORDER

Thanks for detailed explanation.  I will present your findings.

Response forthcoming,

Richard

From: Vojtěch Kouba <kouba.vojta@gmail.com <mailto:kouba.vojta@gmail.com> >
Sent: Wednesday, January 11, 2023 8:22 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: ORDER

Hi Richard,

for the company tech, I believe the E12 is sufficient in addition to the 
following info:

1) there is no mechanical blockage

2) inlet valve is not blocked - I tried it on different setup

3) pump drive is correctly assembled - I tried it on different (working) 
setup

I am not sure about the following:

4) cables?

5) LPM board?

I tried to plug in pump drive from working system and it did not work, so 
problem is likely with 3) or 4)

Let me know

Best regards

Vojtech

On Wed, 11 Jan 2023 at 15:01, <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hello Vojtech

My sincere apologies about these issues.  I am speaking with the company 
tech group today regarding this issues.  A couple questions:

*	What color are the light(s)?
*	Does it make any sound/noise?

Be assured we are on this matter.

Respectfully,

Richard

From: Vojtěch Kouba <kouba.vojta@gmail.com <mailto:kouba.vojta@gmail.com> >
Sent: Monday, January 9, 2023 10:00 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: ORDER

Hi Richard,

The pump arrived but doesnt work. I replaced the fuse successfully so the 
lights are on. But I cant turn the pump on: I am getting error E12, “servo 
restart failed”.

How would you fix the pump, please?

Vojtech

st 7. 12. 2022 v 23:11 odesílatel <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > napsal:

Hello Vojtech,

So it is resolved.  Going out tomorrow via UPS Air.  Scheduled to arrive on 
Dec 14th.  I don’t have a tracking number yet( until they pick up tomorrow) 
but UPS confirmation number is 341255373.

Will confirm once they pick up tomorrow as well as provide you with a 
tracking number.

Truly appreciate your patience.

Richard

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Wednesday, December 7, 2022 9:33 AM
To: 'Vojtěch Kouba' <kouba.vojta@gmail.com <mailto:kouba.vojta@gmail.com> >
Cc: 'Vlcek Michael' <Michael.Vlcek@vscht.cz <mailto:Michael.Vlcek@vscht.cz> 
 >
Subject: RE: ORDER

You already paid us as well….my apologies again.  I will keep you updated 
through out the day.

From: Vojtěch Kouba <kouba.vojta@gmail.com <mailto:kouba.vojta@gmail.com> >
Sent: Wednesday, December 7, 2022 9:30 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Vlcek Michael <Michael.Vlcek@vscht.cz <mailto:Michael.Vlcek@vscht.cz> >
Subject: Re: ORDER

Ok, Richard, we need the apparatus for our work and are counting on you.

Vojtech

On Wed, 7 Dec 2022 at 16:28, <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hello Vojtech,

My sincere apologies for delay.  We had an issue with carrier, USPS, stating 
that box was too large for them to send and did not go out as expected.  It 
will go out today without any exception. I will send you today the tracking 
details,

If you need to call me, my cell is 713-502-3780.

Again my sincere apologies,

Richard

From: Vojtěch Kouba <kouba.vojta@gmail.com <mailto:kouba.vojta@gmail.com> >
Sent: Wednesday, December 7, 2022 9:06 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Vlcek Michael <Michael.Vlcek@vscht.cz <mailto:Michael.Vlcek@vscht.cz> >
Subject: Re: ORDER

Hi, what is the status of our order, please? Vojtech

On Fri, 18 Nov 2022 at 17:50, <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Good day  Michael,

This is to confirm wire transfer has been received.  We will begin packing 
process and forward you tracking details.

Thanks again for your business and further details forthcoming,

Richard

Richard Cruz

Owner

Sapas LLC

11511 Gaston Road 
<https://www.google.com/maps/search/11511+Gaston+Road+Suite+A-106+Katy,+TX+77494+USA?entry=gmail&source=g> 
Suite A-106 
<https://www.google.com/maps/search/11511+Gaston+Road+Suite+A-106+Katy,+TX+77494+USA?entry=gmail&source=g>

Katy, TX 
<https://www.google.com/maps/search/11511+Gaston+Road+Suite+A-106+Katy,+TX+77494+USA?entry=gmail&source=g> 
77494 USA 
<https://www.google.com/maps/search/11511+Gaston+Road+Suite+A-106+Katy,+TX+77494+USA?entry=gmail&source=g>

713-502-3780

https://sapasequipment.com 
<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsapasequipment.com%2F&data=04%7C01%7Cguillermo.lozanoonrubia%40mail.utoronto.ca%7Cad9e9f5e01fc4a3de35908d9dbc899fb%7C78aac2262f034b4d9037b46d56c55210%7C0%7C0%7C637782478194814074%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=4swlrTIzYDx0n%2F270uwQJVAM1HNyToLD%2FkLf6whBHy8%3D&reserved=0>

From: Vlcek Michael <Michael.Vlcek@vscht.cz <mailto:Michael.Vlcek@vscht.cz> 
 >
Sent: Wednesday, November 9, 2022 9:25 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: ORDER

Dear Richard,

thank you. We will pay via bank transfer. I think that new invoice is not 
necessary when I have the bank details now. I will send it to our accounting 
department together with the invoice which I already have (please see att.).

Best regards

Michael VLCEK

<http://intranet.vscht.cz/images/0!0/uzel/0007917/logoVSCHT_zakl.jpg>

Supply Dpt.

Technicka 5 
<https://www.google.com/maps/search/Technicka+5?entry=gmail&source=g>

166 28  Praha

Czech rep.

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Wednesday, November 9, 2022 4:18 PM
To: Vlcek Michael <vlcekm@vscht.cz <mailto:vlcekm@vscht.cz> >
Subject: RE: ORDER

Absolutely.  For clarification, can you pay via credit card or wire 
transfer?   I am including our bank details in case you prefer to pay via 
wire.  Will send you corrected invoice shortly.

Best,

Richard

Richard Cruz

Owner

Sapas LLC

713-502-3780

From: Vlcek Michael <Michael.Vlcek@vscht.cz <mailto:Michael.Vlcek@vscht.cz> 
 >
Sent: Wednesday, November 9, 2022 1:52 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: ORDER

Hello,

based on your communication with Mr. Kouba am sending our official order for 
pump HP 1050

please send the corrected invoice to my email. I will arrange payment 
immediately after receiving the invoice. However, the invoice must contain 
the correct payment details, otherwise it cannot be paid. It means bank 
name, number of bank account, SWIFT, IBAN etc.

The attached invoice cannot be used.

Thank you very much in advance for your cooperation.

Wish you a nice day.

Best regards

Michael Vlcek

<http://intranet.vscht.cz/images/0!0/uzel/0007917/logoVSCHT_zakl.jpg>

Supply Dpt.

Technická 5 
<https://www.google.com/maps/search/Technick%C3%A1+5?entry=gmail&source=g>

166 28  Praha 6 - Dejvice

Czech republic

Vojtěch Kouba