Da

✏️ Editing: 1679429448.M936639P1909717.aristoteles.x5servers.net,S=48704,W=49869:2,S

From: <rcruz@sapasequipment.com>
To: "'Chris Holden'" <cholden@terrastarpoly.com>
References: <2B32F4C5-CDFC-482E-9F7B-8069F5169E84@terrastarpoly.com> <00ab01d9590e$0c02e1f0$2408a5d0$@sapasequipment.com> <27574E7F-BDD7-422A-A1F9-68DC05624B27@terrastarpoly.com> <006401d95925$377ed020$a67c7060$@sapasequipment.com> <BN6PR16MB31081496BB75F48C9B65438DBC809@BN6PR16MB3108.namprd16.prod.outlook.com> <020f01d95b2c$31601790$942046b0$@sapasequipment.com> <BN6PR16MB3108D3D46D092867526ADA3DBC809@BN6PR16MB3108.namprd16.prod.outlook.com> <029301d95b33$35972d60$a0c58820$@sapasequipment.com> <BN6PR16MB31081161A11FEE1057ECEDDEBC809@BN6PR16MB3108.namprd16.prod.outlook.com> <02c601d95b34$da5d12a0$8f1737e0$@sapasequipment.com> <BN6PR16MB310855490C76DC50D8945011BC809@BN6PR16MB3108.namprd16.prod.outlook.com> <045f01d95b6b$55e612b0$01b23810$@sapasequipment.com> <BN6PR16MB3108A918D8919C536C7FFAB0BC819@BN6PR16MB3108.namprd16.prod.outlook.com> <003b01d95bf3$7f038d20$7d0aa760$@sapasequipment.com> <BN6PR16MB3108D1CFEB10BA1A430B79FBBC819@BN6PR16MB3108.namprd16.prod.outlook.com> <00da01d95c2b$20f0c760$62d256
	20$@sapasequipment.com> <BN6PR16MB3108CF7CA5199983C6C145B4BC819@BN6PR16MB3108.namprd16.prod.outlook.com> <0C28F5F3-335B-458F-B990-BEED1B6612D1@terrastarpoly.com> 
In-Reply-To: 
Subject: RE: IMG_2004-preview.pvt
Date: Tue, 21 Mar 2023 15:10:46 -0500
Message-ID: <015101d95c31$3acf5740$b06e05c0$@sapasequipment.com>
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I will cancel the p/up.

From: rcruz@sapasequipment.com <rcruz@sapasequipment.com>
Sent: Tuesday, March 21, 2023 3:10 PM
To: 'Chris Holden' <cholden@terrastarpoly.com>
Subject: RE: IMG_2004-preview.pvt

Will do.

From: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Sent: Tuesday, March 21, 2023 3:07 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: IMG_2004-preview.pvt

Richard we are going to drop this off at R&L in the morning that will work 
better for us

Sent from my iPhone

On Mar 21, 2023, at 2:35 PM, Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> > wrote:

No worries!  Just following up with you, safe travels.

Thanks

Chris Holden

Scheduler & Quality Manager

Mobile: 417-217-2765

<image001.jpg>

Terra Star, LLC

PO Box 663

Rogersville, MO  65742

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Tuesday, March 21, 2023 2:27 PM
To: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Cc: Robert Wilder <rwilder@terrastarpoly.com 
<mailto:rwilder@terrastarpoly.com> >; JR Sell <JSell@terrastarpoly.com 
<mailto:JSell@terrastarpoly.com> >; Mike Morgan <mmorgan@terrastarpoly.com 
<mailto:mmorgan@terrastarpoly.com> >; David Jungers 
<David.Jungers@terrastarpoly.com <mailto:David.Jungers@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Hi Chris

My apologies, I was on the road most of the day but am back at the office. 
You should have it in 15 minutes.

Again my apologies, Rich

From: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Sent: Tuesday, March 21, 2023 2:15 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Cc: Robert Wilder <rwilder@terrastarpoly.com 
<mailto:rwilder@terrastarpoly.com> >; JR Sell <JSell@terrastarpoly.com 
<mailto:JSell@terrastarpoly.com> >; Mike Morgan <mmorgan@terrastarpoly.com 
<mailto:mmorgan@terrastarpoly.com> >; David Jungers 
<David.Jungers@terrastarpoly.com <mailto:David.Jungers@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Mr Cruz,

Have you got the BOL about ready by chance??  We are in very tight quarters 
in our office area ( its about 12ft x 6 ft) area and somehow, we get 7-8 
people in there daily.  I am not rushing you just seeing where we stand with 
it.  Thank you sir.

Chris Holden

Scheduler & Quality Manager

Mobile: 417-217-2765

<image001.jpg>

Terra Star, LLC

PO Box 663

Rogersville, MO  65742

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Tuesday, March 21, 2023 7:49 AM
To: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

And thank you for the opportunity to make this right.

Will forward BOL shortly.

Rich

From: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Sent: Tuesday, March 21, 2023 7:29 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: IMG_2004-preview.pvt

Good morning Richard,

Our address is

Terra Star Poly

529 Redbud Road

Rogersville, MO 65742

Any questions let me know sir.  Thank you for your help with this and 
standing behind it.

Thanks

Chris Holden

Scheduler & Quality Manager

Mobile: 417-217-2765

<image001.jpg>

Terra Star, LLC

PO Box 663

Rogersville, MO  65742

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, March 20, 2023 3:34 PM
To: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Hi Chris,

So I think it is best we inspect the unit personally.  I spoke to your team 
and we agreed I would send you a return label . Can you please confirm the 
address( preferable a business address)?

Thanks,

Rich

From: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Sent: Monday, March 20, 2023 9:21 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: RE: IMG_2004-preview.pvt

We have the manual out and the only Possible Cause says that Ensure door is 
in proper position

Chris Holden

Scheduler & Quality Manager

Mobile: 417-217-2765

<image001.jpg>

Terra Star, LLC

PO Box 663

Rogersville, MO  65742

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, March 20, 2023 9:04 AM
To: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >; Mike Morgan <mmorgan@terrastarpoly.com 
<mailto:mmorgan@terrastarpoly.com> >; David Jungers 
<David.Jungers@terrastarpoly.com <mailto:David.Jungers@terrastarpoly.com> >; 
JR Sell <JSell@terrastarpoly.com <mailto:JSell@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Hmmmm. Sounds like a door issue?  Let me check the manual.

From: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Sent: Monday, March 20, 2023 8:56 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; Mike Morgan 
<mmorgan@terrastarpoly.com <mailto:mmorgan@terrastarpoly.com> >; David 
Jungers <David.Jungers@terrastarpoly.com 
<mailto:David.Jungers@terrastarpoly.com> >; JR Sell <JSell@terrastarpoly.com 
<mailto:JSell@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Richard its coming up with another error message

FURNANCE OPEN

Chris Holden

Scheduler & Quality Manager

Mobile: 417-217-2765

<image001.jpg>

Terra Star, LLC

PO Box 663

Rogersville, MO  65742

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, March 20, 2023 8:52 AM
To: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >; Mike Morgan <mmorgan@terrastarpoly.com 
<mailto:mmorgan@terrastarpoly.com> >; David Jungers 
<David.Jungers@terrastarpoly.com <mailto:David.Jungers@terrastarpoly.com> >; 
JR Sell <JSell@terrastarpoly.com <mailto:JSell@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Please find link to manual: 
https://www.manualslib.com/manual/1198626/Cem-Mas-7000.html

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, March 20, 2023 8:36 AM
To: 'Chris Holden' <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >; 'Mike Morgan' 
<mmorgan@terrastarpoly.com <mailto:mmorgan@terrastarpoly.com> >; 'David 
Jungers' <David.Jungers@terrastarpoly.com 
<mailto:David.Jungers@terrastarpoly.com> >; 'JR Sell' 
<JSell@terrastarpoly.com <mailto:JSell@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Great news!   Not sure how long it takes; let me check with my EE.  I do 
have a electronic copy of the manual which I will forward.

Best, Rich

From: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Sent: Monday, March 20, 2023 8:32 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; Mike Morgan 
<mmorgan@terrastarpoly.com <mailto:mmorgan@terrastarpoly.com> >; David 
Jungers <David.Jungers@terrastarpoly.com 
<mailto:David.Jungers@terrastarpoly.com> >; JR Sell <JSell@terrastarpoly.com 
<mailto:JSell@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Hi Richard,

It appears this fixed the power issue.  How long does this usually take for 
this machine to warm up??  The old one I used which is very similar to this 
one when you turned it on you could hear it start.  This one is not making 
any noise,  is this normal?   Its been on for 10 minutes now and its 14 
degrees C.

Also could you please send us an owners manual if you have one??

Thanks more to come most likely

Chris Holden

Scheduler & Quality Manager

Mobile: 417-217-2765

<image001.jpg>

Terra Star, LLC

PO Box 663

Rogersville, MO  65742

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Monday, March 20, 2023 8:02 AM
To: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >; Mike Morgan <mmorgan@terrastarpoly.com 
<mailto:mmorgan@terrastarpoly.com> >; David Jungers 
<David.Jungers@terrastarpoly.com <mailto:David.Jungers@terrastarpoly.com> >; 
JR Sell <JSell@terrastarpoly.com <mailto:JSell@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Hi Chris,

Good morning.  I just discussed with my tech and he did test it on 220 and 
it worked properly( as noted on video).  There were two labels he pasted to 
the crate noting the cable was inside the unit.

Yes, go ahead and connect to 220.

Best,

Richard

From: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Sent: Monday, March 20, 2023 7:45 AM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; Mike Morgan 
<mmorgan@terrastarpoly.com <mailto:mmorgan@terrastarpoly.com> >; David 
Jungers <David.Jungers@terrastarpoly.com 
<mailto:David.Jungers@terrastarpoly.com> >; JR Sell <JSell@terrastarpoly.com 
<mailto:JSell@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Good morning Mr.  Cruz,

We have an electrician here to wire this into to 220 if you give us the ok 
to do so??  We want to be covered if something goes bad after this just to 
cover ourselves.  Thank you sir we wont do anything till we hear from you.

Thanks

Chris Holden

Scheduler & Quality Manager

Mobile: 417-217-2765

<image001.jpg>

Terra Star, LLC

PO Box 663

Rogersville, MO  65742

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> >
Sent: Friday, March 17, 2023 6:07 PM
To: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >; Mike Morgan <mmorgan@terrastarpoly.com 
<mailto:mmorgan@terrastarpoly.com> >; David Jungers 
<David.Jungers@terrastarpoly.com <mailto:David.Jungers@terrastarpoly.com> >; 
JR Sell <JSell@terrastarpoly.com <mailto:JSell@terrastarpoly.com> >
Subject: RE: IMG_2004-preview.pvt

Not sure where the plug came from but hopefully will work properly on 
208/230.

Let me know and  have an enjoyable weekend.

Rich

From: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Sent: Friday, March 17, 2023 5:54 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; Mike Morgan 
<mmorgan@terrastarpoly.com <mailto:mmorgan@terrastarpoly.com> >; David 
Jungers <David.Jungers@terrastarpoly.com 
<mailto:David.Jungers@terrastarpoly.com> >; JR Sell <JSell@terrastarpoly.com 
<mailto:JSell@terrastarpoly.com> >
Subject: Fwd: IMG_2004-preview.pvt

From what we read we were wondering if someone put the wrong plug on the 
machine, our team noticed that as well

Sent from my iPhone

Begin forwarded message:

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Date: March 17, 2023 at 3:21:38 PM CDT
To: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Subject: FW: IMG_2004-preview.pvt

You mentioned you plugged into 120V?  It states on the plate 208/230

From: Chris Holden <cholden@terrastarpoly.com 
<mailto:cholden@terrastarpoly.com> >
Sent: Friday, March 17, 2023 3:19 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> ; Mike Morgan 
<mmorgan@terrastarpoly.com <mailto:mmorgan@terrastarpoly.com> >; David 
Jungers <David.Jungers@terrastarpoly.com 
<mailto:David.Jungers@terrastarpoly.com> >
Subject: IMG_2004-preview.pvt

Sent from my iPhone

<image002.jpg>

------=_NextPart_000_0152_01D95C07.51FFB7E0
Content-Type: text/html;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered =
medium)"><style></style></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1>I will cancel the =
p/up.=C2=A0=C2=A0 <o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: rcruz@sapasequipment.com =
&lt;rcruz@sapasequipment.com&gt; Sent: Tuesday, March 21, =
2023 3:10 PM To: 'Chris Holden' =
&lt;cholden@terrastarpoly.com&gt; Subject: RE: =
IMG_2004-preview.pvt<o:p></o:p></div></div><o:p>&nbsp;</o:p>Will =
do.&nbsp;&nbsp; <o:p></o:p><o:p>&nbsp;</o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Chris Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Sent: Tuesday, March 21, 2023 3:07 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Subject: Re: IMG_2004-preview.pvt<o:p></o:p></div></div><o:p>&nbsp;</o:p>Richard we are going to drop this off at =
R&amp;L in the morning that will work better for =
us&nbsp;<o:p></o:p><div>Sent from my =
iPhone<o:p></o:p></div><div><o:p>&nbsp;</o:p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'>On Mar 21, 2023, at 2:35 PM, Chris Holden =
&lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; wrote:<o:p></o:p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div>=EF=BB=BF <o:p></o:p>No worries!&nbsp; Just following up with you, safe =
travels.<o:p></o:p>&nbsp;<o:p></o:p>Thanks =
<o:p></o:p>&nbsp;<o:p></o:p><div>Chris Holden<o:p></o:p>Scheduler &amp; Quality =
Manager<o:p></o:p>Mobile: =
417-217-2765&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp; <o:p></o:p><div>&lt;image001.jpg&gt;<o:p></o:p></div>Terra Star, =
LLC<o:p></o:p>PO Box 663 =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp; <o:p></o:p>Rogersville, MO&nbsp; =
65742&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></div>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Tuesday, March 21, 2023 2:27 PM To: Chris =
Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Cc: Robert Wilder &lt;<a =
href=3D"mailto:rwilder@terrastarpoly.com">rwilder@terrastarpoly.com</a>&g=
t;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;; =
Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt; Subject: RE: =
IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi =
Chris<o:p></o:p>&nbsp;<o:p></o:p>My apologies, I was on the road most of the day but am =
back at the office.&nbsp; You should have it in 15 minutes.&nbsp; =
<o:p></o:p>&nbsp;<o:p></o:p>Again my apologies, Rich<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Chris Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Sent: Tuesday, March 21, 2023 2:15 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Cc: Robert Wilder &lt;<a =
href=3D"mailto:rwilder@terrastarpoly.com">rwilder@terrastarpoly.com</a>&g=
t;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;; =
Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt; Subject: RE: =
IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Mr =
Cruz,<o:p></o:p>&nbsp;<o:p></o:p>Have you got the BOL about ready by chance??&nbsp; We =
are in very tight quarters in our office area ( its about 12ft x 6 ft) =
area and somehow, we get 7-8 people in there daily.&nbsp; I am not =
rushing you just seeing where we stand with it.&nbsp; Thank you =
sir.<o:p></o:p>&nbsp;<o:p></o:p><div>Chris Holden<o:p></o:p>Scheduler &amp; Quality =
Manager<o:p></o:p>Mobile: =
417-217-2765&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp; <o:p></o:p><div>&lt;image001.jpg&gt;<o:p></o:p></div>Terra Star, =
LLC<o:p></o:p>PO Box 663 =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp; <o:p></o:p>Rogersville, MO&nbsp; =
65742&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></div>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Tuesday, March 21, 2023 7:49 AM To: Chris =
Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Subject: RE: =
IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>And thank =
you for the opportunity to make this right.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>Will forward =
BOL shortly.<o:p></o:p>&nbsp;<o:p></o:p>Rich<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Chris Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Sent: Tuesday, March 21, 2023 7:29 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Good morning =
Richard,<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Our address =
is <o:p></o:p>Terra Star Poly<o:p></o:p>529 Redbud Road <o:p></o:p>Rogersville, MO 65742<o:p></o:p>&nbsp;<o:p></o:p>Any =
questions let me know sir.&nbsp; Thank you for your help with this and =
standing behind it.<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Thanks =
<o:p></o:p>&nbsp;<o:p></o:p><div>Chris Holden<o:p></o:p>Scheduler &amp; Quality =
Manager<o:p></o:p>Mobile: =
417-217-2765&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp; <o:p></o:p><div>&lt;image001.jpg&gt;<o:p></o:p></div>Terra Star, =
LLC<o:p></o:p>PO Box 663 =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp; <o:p></o:p>Rogersville, MO&nbsp; =
65742&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></div>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Monday, March 20, 2023 3:34 PM To: Chris =
Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Subject: RE: =
IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi =
Chris,&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>So I think it is best we inspect the unit =
personally.&nbsp; I spoke to your team and we agreed I would send you a =
return label . Can you please confirm the address( preferable a business =
address)?&nbsp; <o:p></o:p>&nbsp;Thanks, =
<o:p></o:p>Rich<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Chris Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Sent: Monday, March 20, 2023 9:21 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>We have the =
manual out and the only Possible Cause says that Ensure door is in =
proper position <o:p></o:p>&nbsp;<o:p></o:p><div>Chris Holden<o:p></o:p>Scheduler &amp; Quality =
Manager<o:p></o:p>Mobile: =
417-217-2765&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp; <o:p></o:p><div>&lt;image001.jpg&gt;<o:p></o:p></div>Terra Star, =
LLC<o:p></o:p>PO Box 663 =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp; <o:p></o:p>Rogersville, MO&nbsp; =
65742&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></div>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Monday, March 20, 2023 9:04 AM To: Chris =
Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t;; Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;<b=
r>Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hmmmm. =
Sounds like a door issue?&nbsp; Let me check the manual.&nbsp; =
<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Chris Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Sent: Monday, March 20, 2023 8:56 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;<b=
r>Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Richard its =
coming up with another error message<o:p></o:p>&nbsp;<o:p></o:p>FURNANCE =
OPEN<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div>Chris Holden<o:p></o:p>Scheduler &amp; Quality =
Manager<o:p></o:p>Mobile: =
417-217-2765&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp; <o:p></o:p><div>&lt;image001.jpg&gt;<o:p></o:p></div>Terra Star, =
LLC<o:p></o:p>PO Box 663 =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp; <o:p></o:p>Rogersville, MO&nbsp; =
65742&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></div>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Monday, March 20, 2023 8:52 AM To: Chris =
Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t;; Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;<b=
r>Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Please find =
link to manual:&nbsp;&nbsp; <a =
href=3D"https://www.manualslib.com/manual/1198626/Cem-Mas-7000.html">http=
s://www.manualslib.com/manual/1198626/Cem-Mas-7000.html</a>&nbsp;&nbsp;&n=
bsp; <o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Monday, March 20, 2023 8:36 AM To: 'Chris =
Holden' &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t;; 'Mike Morgan' &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; 'David Jungers' &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt;; 'JR Sell' &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;<b=
r>Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Great =
news!&nbsp;&nbsp; Not sure how long it takes; let me check with my =
EE.&nbsp; I do have a electronic copy of the manual which I will =
forward.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>Best, =
Rich<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Chris Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Sent: Monday, March 20, 2023 8:32 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;<b=
r>Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi =
Richard,<o:p></o:p>&nbsp;<o:p></o:p>It appears this fixed the power issue.&nbsp; How long =
does this usually take for this machine to warm up??&nbsp; The old one I =
used which is very similar to this one when you turned it on you could =
hear it start.&nbsp; This one is not making any noise,&nbsp; is this =
normal?&nbsp;&nbsp; Its been on for 10 minutes now and its 14 degrees =
C.<o:p></o:p>&nbsp;<o:p></o:p>Also could you please send us an owners manual if you =
have one??<o:p></o:p>&nbsp;<o:p></o:p>Thanks more to come most likely <o:p></o:p>&nbsp;<o:p></o:p><div>Chris Holden<o:p></o:p>Scheduler &amp; Quality =
Manager<o:p></o:p>Mobile: =
417-217-2765&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp; <o:p></o:p><div>&lt;image001.jpg&gt;<o:p></o:p></div>Terra Star, =
LLC<o:p></o:p>PO Box 663 =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp; <o:p></o:p>Rogersville, MO&nbsp; =
65742&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></div>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Monday, March 20, 2023 8:02 AM To: Chris =
Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t;; Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;<b=
r>Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Hi Chris, =
<o:p></o:p>&nbsp;<o:p></o:p>Good morning.&nbsp; I just discussed with my tech and =
he did test it on 220 and it worked properly( as noted on video).&nbsp; =
There were two labels he pasted to the crate noting the cable was inside =
the unit.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>Yes, go =
ahead and connect to 220. <o:p></o:p>&nbsp;<o:p></o:p>Best, =
<o:p></o:p>Richard<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Chris Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Sent: Monday, March 20, 2023 7:45 AM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;<b=
r>Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Good morning =
Mr.&nbsp; Cruz,<o:p></o:p>&nbsp;<o:p></o:p>We have an =
electrician here to wire this into to 220 if you give us the ok to do =
so??&nbsp; We want to be covered if something goes bad after this just =
to cover ourselves.&nbsp; Thank you sir we wont do anything till we hear =
from you.<o:p></o:p>&nbsp;<o:p></o:p>&nbsp;<o:p></o:p>Thanks =
<o:p></o:p>&nbsp;<o:p></o:p><div>Chris Holden<o:p></o:p>Scheduler &amp; Quality =
Manager<o:p></o:p>Mobile: =
417-217-2765&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp; <o:p></o:p><div>&lt;image001.jpg&gt;<o:p></o:p></div>Terra Star, =
LLC<o:p></o:p>PO Box 663 =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp; <o:p></o:p>Rogersville, MO&nbsp; =
65742&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></div>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 Sent: Friday, March 17, 2023 6:07 PM To: Chris =
Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t;; Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;<b=
r>Subject: RE: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>Not sure =
where the plug came from but hopefully will work properly on =
208/230.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>Let me know =
and &nbsp;have an enjoyable weekend.&nbsp; <o:p></o:p>&nbsp;<o:p></o:p>Rich<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Chris Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Sent: Friday, March 17, 2023 5:54 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt;; JR Sell &lt;<a =
href=3D"mailto:JSell@terrastarpoly.com">JSell@terrastarpoly.com</a>&gt;<b=
r>Subject: Fwd: IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p>From what we read we were wondering if =
someone put the wrong plug on the machine, our team noticed that as =
well&nbsp;<o:p></o:p><div>Sent from my =
iPhone<o:p></o:p></div><div> Begin forwarded =
message:<o:p></o:p></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
Date: March 17, 2023 at 3:21:38 PM CDT To: Chris Holden =
&lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Subject: FW: =
IMG_2004-preview.pvt<o:p></o:p></div></blockquote><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div>=EF=BB=BF <o:p></o:p>You =
mentioned you plugged into 120V?&nbsp; It states on the plate 208/230 =
<o:p></o:p>&nbsp;<o:p></o:p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Chris Holden &lt;<a =
href=3D"mailto:cholden@terrastarpoly.com">cholden@terrastarpoly.com</a>&g=
t; Sent: Friday, March 17, 2023 3:19 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>; =
Mike Morgan &lt;<a =
href=3D"mailto:mmorgan@terrastarpoly.com">mmorgan@terrastarpoly.com</a>&g=
t;; David Jungers &lt;<a =
href=3D"mailto:David.Jungers@terrastarpoly.com">David.Jungers@terrastarpo=
ly.com</a>&gt; Subject: =
IMG_2004-preview.pvt<o:p></o:p></div></div>&nbsp;<o:p></o:p><div>&nbsp;<o:p></o:p></div>&nbsp;<o:p></o:p><div>Sent from my iPhone<o:p></o:p></div><div>&lt;image002.jpg&gt;<o:p></o:p></div></div></blockq=
uote></div></blockquote></div></body></html>
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