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From: <rcruz@sapasequipment.com>
To: "'Guzman, Roweena'" <roweena.guzman.ext@veolia.com>
Cc: "'Julie Ann Poblete'" <julie-ann.poblete.ext@veolia.com>
References: <CAEJbZhi8B9qLL9ddcvnmNpnqc-=FjC=JNd7mkN5YqO-uaU245Q@mail.gmail.com> <004201d95e4f$1e4d25a0$5ae770e0$@sapasequipment.com> <CAEJbZhh+-BiWUTtp1rQR0_Y2FiijwKJjVr_amgXdEoKTWUhoyg@mail.gmail.com>
In-Reply-To: <CAEJbZhh+-BiWUTtp1rQR0_Y2FiijwKJjVr_amgXdEoKTWUhoyg@mail.gmail.com>
Subject: RE: URGENT Dunning Notice 2 - 234463 - SAPAS LLC
Date: Tue, 28 Mar 2023 18:07:03 -0500
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Hello Ms Guzman,

I will check this from my end.  I am committed to paying the full amount. At 
this time this what I can afford.  However, be assured that paying off the 
full balance is and will be a priority.

Respectfully,

Richard Cruz

From: Guzman, Roweena <roweena.guzman.ext@veolia.com>
Sent: Monday, March 27, 2023 7:51 PM
To: rcruz@sapasequipment.com
Cc: Julie Ann Poblete <julie-ann.poblete.ext@veolia.com>
Subject: Re: URGENT Dunning Notice 2 - 234463 - SAPAS LLC

Hello Richard,

Thank you for your email.

Can you please confirm the basis of check payment so we could investigate on 
our end.

Based on our records you still have an outstanding of $ 5,736.78 as listed 
below.

Invoice number

Purchase order

Invoice date

Invoice due date

Invoice Currency

Invoice Amount

901546875

I-04.0108

9/26/2022

6/26/2022

USD

1,772.91

901609286

115

6/24/2022

7/31/2022

USD

3,963.87

Please review and let me know your thoughts.

Thank you.

Please Note: We accept credit card payments with no bank fee or any other 
charges. Please contact me if you would like to pay by credit card.

Best regards,

Wei

Roweena Guzman

WATER TECHNOLOGIES & SOLUTIONS – NAM AR Collections - Department

Office: +470-283-5944

E-mail: <mailto:nina-shane.quinawayan.ext@veolia.com> 
roweena.guzman.ext@veolia.com

<http://www.watertechnologies.com/> www.watertechnologies.com

NAM-LAM Remit - vtc.vwts.remit-nam.all@veolia.com 
<mailto:vtc.vwts.remit-nam.all@veolia.com>

Please note our new remittance address.  Please notify us immediately in the 
event of being asked to remit payment to an address which is different from 
our current remittance instructions.

On Fri, 24 Mar 2023 at 20:49, <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Good day Ms Guzman

My apologies for delay. Please find copy of check just went out.

Thanks for your understanding.

Richard Cruz

From: roweena.guzman.ext@veolia.com <mailto:roweena.guzman.ext@veolia.com> 
<roweena.guzman.ext@veolia.com <mailto:roweena.guzman.ext@veolia.com> >
Sent: Thursday, March 23, 2023 5:37 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: URGENT Dunning Notice 2 - 234463 - SAPAS LLC

Dear Customer,

This is a reminder that the following invoices are current or past due and 
need your immediate attention. Please review the following list (or attached 
statement) and ensure appropriate methods have been arranged. To make a 
payment and expedite processing, please refer to the banking information at 
the bottom of your invoice.

If you have already sent your payment, kindly provide the payment details 
including amount, date and method of payment. If you have not sent a 
payment, please confirm what action is needed to process payment or resolve 
the outstanding invoices/items.

We are requesting your response within 5 working days from the date of this 
letter. This will ensure that the proper actions are underway to facilitate 
a current statement of account.

The Veolia WTS AR Team is committed to work with our customers in all 
aspects of the account management process. Please feel free to contact me if 
you have any questions, in reconciling your account, or if I can be of 
further assistance.

Customer No

Customer Name

Invoice No

PO Number

Amount Due

Currency

Days outstanding

Invoice Date

Due Date

234463

SAPAS LLC

901609286

115

3963.87

USD

236

< /2022>

Please Note: We accept credit card payments with no bank fee or any other 
charges. Please contact me if you would like to pay by credit card.

Thank You,

Roweena Guzman

AR Collections
Tel: +1 470-283-5944 (NAM)
Email: roweena.guzman.ext@veolia.com <mailto:roweena.guzman.ext@veolia.com>
Veolia | Water Technologies & Solutions

Please Send Remittance to:
North America: vtc.vwts.remit-nam.all@veolia.com 
<mailto:vtc.vwts.remit-nam.all@veolia.com>
Latin America: vtc.vwts.remit-lam.all@veolia.com 
<mailto:vtc.vwts.remit-lam.all@veolia.com>

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
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xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
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xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered =
medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Hello Ms Guzman, =
<o:p></o:p><o:p>&nbsp;</o:p>I will check this from my end.=C2=A0 I am committed to =
paying the full amount. At this time this what I can afford.=C2=A0 =
However, be assured that paying off the full balance is and will be a =
priority.=C2=A0 <o:p></o:p><o:p>&nbsp;</o:p>Respectfully,<o:p></o:p>Richard Cruz<o:p></o:p><o:p>&nbsp;</o:p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From: Guzman, Roweena =
&lt;roweena.guzman.ext@veolia.com&gt; Sent: Monday, March 27, =
2023 7:51 PM To: rcruz@sapasequipment.com Cc: Julie =
Ann Poblete &lt;julie-ann.poblete.ext@veolia.com&gt; Subject: =
Re: URGENT Dunning Notice 2 - 234463 - SAPAS LLC<o:p></o:p></div><o:p>&nbsp;</o:p><div>Hello =
Richard,&nbsp;<o:p></o:p><div><o:p>&nbsp;</o:p></div><div>Thank you for your =
email.&nbsp;<o:p></o:p></div><div><o:p>&nbsp;</o:p></div><div>Can you please confirm the basis of check payment so =
we could investigate on our end.&nbsp;<o:p></o:p></div><div>Based on our records you still have an outstanding of =
$&nbsp;5,736.78 as listed&nbsp;below.&nbsp;<o:p></o:p></div><div><o:p>&nbsp;</o:p></div><div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D539 style=3D'width:404.0pt;border-collapse:collapse'><tr =
style=3D'height:32.45pt'><td width=3D93 =
style=3D'width:70.0pt;border:solid windowtext =
1.0pt;background:#203764;padding:.75pt .75pt 0in =
.75pt;height:32.45pt'>Invoice =
number<o:p></o:p></td><td width=3D93 =
style=3D'width:70.0pt;border:solid windowtext =
1.0pt;border-left:none;background:#203764;padding:.75pt .75pt 0in =
.75pt;height:32.45pt'>Purchase =
order<o:p></o:p></td><td width=3D84 =
style=3D'width:63.0pt;border:solid windowtext =
1.0pt;border-left:none;background:#203764;padding:.75pt .75pt 0in =
.75pt;height:32.45pt'>Invoice =
date<o:p></o:p></td><td width=3D99 =
style=3D'width:74.0pt;border:solid windowtext =
1.0pt;border-left:none;background:#203764;padding:.75pt .75pt 0in =
.75pt;height:32.45pt'>Invoice due =
date<o:p></o:p></td><td width=3D75 =
style=3D'width:56.0pt;border:solid windowtext =
1.0pt;border-left:none;background:#203764;padding:.75pt .75pt 0in =
.75pt;height:32.45pt'>Invoice =
Currency<o:p></o:p></td><td width=3D95 =
style=3D'width:71.0pt;border:solid windowtext =
1.0pt;border-left:none;background:#203764;padding:.75pt .75pt 0in =
.75pt;height:32.45pt'>Invoice =
Amount<o:p></o:p></td></tr><tr =
style=3D'height:13.9pt'><td nowrap valign=3Dtop style=3D'border:solid =
windowtext 1.0pt;border-top:none;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>901546875<o:p></o:p></td><td nowrap =
valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>I-04.0108<o:p></o:p></td><td nowrap =
valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>9/26/2022<o:p></o:p></td><td nowrap =
valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>6/26/2022<o:p></o:p></td><td nowrap =
valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>USD<o:p></o:p></td><td nowrap valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>1,772.91 <o:p></o:p></td></tr><tr =
style=3D'height:13.9pt'><td nowrap valign=3Dtop style=3D'border:solid =
windowtext 1.0pt;border-top:none;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>901609286<o:p></o:p></td><td nowrap =
valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>115<o:p></o:p></td><td nowrap valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>6/24/2022<o:p></o:p></td><td nowrap =
valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>7/31/2022<o:p></o:p></td><td nowrap =
valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>USD<o:p></o:p></td><td nowrap valign=3Dtop =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:13.9pt'>3,963.87 <o:p></o:p></td></tr></table><o:p>&nbsp;</o:p></div><div>Please review and let me know your =
thoughts.&nbsp;<o:p></o:p></div><div><o:p>&nbsp;</o:p></div><div>Thank you.&nbsp;<o:p></o:p></div><div><o:p>&nbsp;</o:p></div><div><div><div><div><span=
 style=3D'font-family:"Comic Sans MS";color:red'>Please Note: We accept =
credit card payments with no bank fee or any other charges. Please =
contact me if you would like to pay by credit card.<o:p></o:p>Best =
regards,<o:p></o:p>Wei<o:p></o:p>Roweena =
Guzman<o:p></o:p>WATER TECHNOLOGIES =
&amp; SOLUTIONS =E2=80=93 NAM AR Collections - =
Department<o:p></o:p>Office: =
+470-283-5944<o:p></o:p>E-mail:&nbsp;<a =
href=3D"mailto:nina-shane.quinawayan.ext@veolia.com" target=3D"_blank" =
title=3D"mailto:nina-shane.quinawayan.ext@veolia.com">roweena.guzman.ext@veolia.com</a><o:p></o:=
p><a =
href=3D"http://www.watertechnologies.com/" target=3D"_blank" =
title=3D"http://www.watertechnologies.com/">www.watertechnologies.com</a><o:p></o:p></=
span><o:p></o:p>NAM-LAM Remit =
-&nbsp;<a href=3D"mailto:vtc.vwts.remit-nam.all@veolia.com" =
target=3D"_blank">vtc.vwts.remit-nam.all@veolia.com</a><o:p></o:p>=
Please note our new =
remittance address.&nbsp; Please notify us immediately in the event of =
being asked to remit payment to an address which is different from our =
current remittance instructions.<o:p></o:p><o:p>&nbsp;</o:p></div></div></div></div></=
div><o:p>&nbsp;</o:p><div><div>On Fri, 24 Mar 2023 at 20:49, &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote:<o:p></o:p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div>Good day Ms =
Guzman<o:p></o:p>&nbsp;<o:p><=
/o:p>My =
apologies for delay. Please find copy of check just went out.&nbsp; =
<o:p></o:p>&nbsp;<o:p><=
/o:p>Thanks for =
your understanding.&nbsp; <o:p></o:p>&nbsp;<o:p><=
/o:p>Richard =
Cruz<o:p></o:p>&nbsp;<o:p><=
/o:p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'>From:=
 <a href=3D"mailto:roweena.guzman.ext@veolia.com" =
target=3D"_blank">roweena.guzman.ext@veolia.com</a> &lt;<a =
href=3D"mailto:roweena.guzman.ext@veolia.com" =
target=3D"_blank">roweena.guzman.ext@veolia.com</a>&gt; Sent: =
Thursday, March 23, 2023 5:37 PM To: <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a> Subject: URGENT =
Dunning Notice 2 - 234463 - SAPAS LLC<o:p></o:p></div>&nbsp;<o:p><=
/o:p>Dear Customer, This =
is a reminder that the following invoices are current or past due and =
need your immediate attention. Please review the following list (or =
attached statement) and ensure appropriate methods have been arranged. =
To make a payment and expedite processing, please refer to the banking =
information at the bottom of your invoice. If you have already =
sent your payment, kindly provide the payment details including amount, =
date and method of payment. If you have not sent a payment, please =
confirm what action is needed to process payment or resolve the =
outstanding invoices/items. We are requesting your response =
within 5 working days from the date of this letter. This will ensure =
that the proper actions are underway to facilitate a current statement =
of account. The Veolia WTS AR Team is committed to work with our =
customers in all aspects of the account management process. Please feel =
free to contact me if you have any questions, in reconciling your =
account, or if I can be of further assistance. <o:p></o:p>&nbsp;<o:p></o:p><=
/p><table class=3DMsoNormalTable border=3D0 cellspacing=3D3 =
cellpadding=3D0><tr><td style=3D'border:solid black =
1.0pt;background:lightblue;padding:.75pt .75pt .75pt .75pt'>Customer No<o:p></o:p></td><td =
style=3D'border:solid black 1.0pt;background:lightblue;padding:.75pt =
.75pt .75pt .75pt'>Customer Name<o:p></o:p></td><td =
style=3D'border:solid black 1.0pt;background:lightblue;padding:.75pt =
.75pt .75pt .75pt'>Invoice No<o:p></o:p></td><td =
style=3D'border:solid black 1.0pt;background:lightblue;padding:.75pt =
.75pt .75pt .75pt'>PO Number<o:p></o:p></td><td =
style=3D'border:solid black 1.0pt;background:lightblue;padding:.75pt =
.75pt .75pt .75pt'>Amount Due<o:p></o:p></td><td =
style=3D'border:solid black 1.0pt;background:lightblue;padding:.75pt =
.75pt .75pt .75pt'>Currency<o:p></o:p></td><td =
style=3D'border:solid black 1.0pt;background:lightblue;padding:.75pt =
.75pt .75pt .75pt'>Days outstanding<o:p></o:p></td><td =
style=3D'border:solid black 1.0pt;background:lightblue;padding:.75pt =
.75pt .75pt .75pt'>Invoice Date<o:p></o:p></td><td =
style=3D'border:solid black 1.0pt;background:lightblue;padding:.75pt =
.75pt .75pt .75pt'>Due Date<o:p></o:p></td></tr><tr><td =
style=3D'border:solid black 1.0pt;padding:.75pt .75pt .75pt .75pt'>234463<o:p><=
/o:p></td><td style=3D'border:solid black 1.0pt;padding:.75pt .75pt =
.75pt .75pt'>SAPAS =
LLC<o:p></o:p></td><td style=3D'border:solid black =
1.0pt;padding:.75pt .75pt .75pt .75pt'>901609286<o:=
p></o:p></td><td style=3D'border:solid black 1.0pt;padding:.75pt =
.75pt .75pt .75pt'>115<o:p></o:=
p></td><td style=3D'border:solid black 1.0pt;padding:.75pt .75pt =
.75pt .75pt'>3963.87<o:p>=
</o:p></td><td style=3D'border:solid black 1.0pt;padding:.75pt .75pt =
.75pt .75pt'>USD<o:p></o:=
p></td><td style=3D'border:solid black 1.0pt;padding:.75pt .75pt =
.75pt .75pt'>236<o:p></o:=
p></td><td style=3D'border:solid black 1.0pt;padding:.75pt .75pt =
.75pt .75pt'>&lt; =
/2022&gt; <o:p></o:p></td><td style=3D'border:solid black =
1.0pt;padding:.75pt .75pt .75pt .75pt'>&lt; =
/2022&gt; <o:p></o:p></td></tr></table>&nbsp;<o:p></o:p><=
/p>Please Note: We accept credit card payments with no bank fee or =
any other charges. Please contact me if you would like to pay by credit =
card. Thank You, Roweena Guzman AR Collections =
 Tel: +1 470-283-5944 (NAM) Email: <a =
href=3D"mailto:roweena.guzman.ext@veolia.com" =
target=3D"_blank">roweena.guzman.ext@veolia.com</a> Veolia | Water =
Technologies &amp; Solutions Please Send Remittance to: North =
America: <a href=3D"mailto:vtc.vwts.remit-nam.all@veolia.com" =
target=3D"_blank">vtc.vwts.remit-nam.all@veolia.com</a> Latin =
America: <a href=3D"mailto:vtc.vwts.remit-lam.all@veolia.com" =
target=3D"_blank">vtc.vwts.remit-lam.all@veolia.com</a><o:p></o:p></d=
iv></div></div></blockquote></div></div></body></html>
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