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From: <rcruz@sapasequipment.com>
To: "'Nina White'" <nina.white@rlcarriers.com>
References: <f98556cd4bc740dbb7c8206bfc9569cd@rlcarriers.com> <01e701d9cafb$a82f6260$f88e2720$@sapasequipment.com> <973a5f990f1f45658c916f330cb3dbe0@rlcarriers.com>,<02ef01d9ce47$d2d0cf00$78726d00$@sapasequipment.com> <7e007aef090c431e915f299437d2ddfc@rlcarriers.com>
In-Reply-To: <7e007aef090c431e915f299437d2ddfc@rlcarriers.com>
Subject: RE: ACCT SAPA11  SAPAS LLC
Date: Mon, 14 Aug 2023 09:54:14 -0500
Message-ID: <000901d9cebf$32f51c20$98df5460$@sapasequipment.com>
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Hi Nina

Its of; just rubbed me the wrong way.

Have a great week.

From: Nina White <nina.white@rlcarriers.com> 
Sent: Monday, August 14, 2023 6:15 AM
To: rcruz@sapasequipment.com; Kim Ross <kim.ross@rlcarriers.com>
Subject: RE: ACCT SAPA11 SAPAS LLC

Richard,

Thank you for.the follow.up.and yes you have been a great customer for
many years.  Thank you for.tbe opportunity and business

Nina White

R+L Carriers

(281)788-5929

-------- Original message --------

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>

Date: 8/13/23 7:39 PM (GMT-06:00)

To: Kim Ross <kim.ross@rlcarriers.com <mailto:kim.ross@rlcarriers.com> >

Cc: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >

Subject: RE: ACCT SAPA11 SAPAS LLC

This email originated outside the organization. Avoid clicking links or
opening attachments unless you have confirmed this email is legitimate.

Dear Ms Ross,

Been in the field for which the delay.

Will email tomorrow.

I think I have been a loyal customer and as such don't appreciate the
comment on COD.

As it may, you will have your paperwork tomorrow.

Richard Cruz

Owner

From: Kim Ross <kim.ross@rlcarriers.com <mailto:kim.ross@rlcarriers.com> >

Sent: Friday, August 11, 2023 3:14 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> 
Cc: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: ACCT SAPA11 SAPAS LLC

We have not received the completed form, please provide

The account is being placed on COD until the form is completed and
returned

Thank you

Kim Ross

R&L Carriers

Credit & Collections

1-800-543-5589 ext.#1156 or 937-556-2182

Fax #937-283-1502

kim.ross@rlcarriers.com <mailto:kim.ross@rlcarriers.com>

From: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
<rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com> > 
Sent: Wednesday, August 9, 2023 3:57 PM
To: Kim Ross <kim.ross@rlcarriers.com <mailto:kim.ross@rlcarriers.com> >
Cc: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: RE: ACCT SAPA11 SAPAS LLC

This email originated outside the organization. Avoid clicking links or
opening attachments unless you have confirmed this email is legitimate.

Hi Kim,

Yes, I had to cancel my previous card.   Will complete your form.

Best

Richard

From: Kim Ross <kim.ross@rlcarriers.com <mailto:kim.ross@rlcarriers.com> >

Sent: Wednesday, August 9, 2023 2:36 PM
To: RCRUZ@SAPASEQUIPMENT.COM <mailto:RCRUZ@SAPASEQUIPMENT.COM> 
Cc: Nina White <nina.white@rlcarriers.com
<mailto:nina.white@rlcarriers.com> >
Subject: ACCT SAPA11 SAPAS LLC
Importance: High

Good afternoon Richard,

The credit card on your account with R&L Carriers has declined.  We
currently have $2024.36 in open invoices on the account dating back to
7/14/2023

Please find attached an AUTO PAY FORM attached.  Please complete form post
dating to 7/14/2023 and return to the email address at the top of the
form.  By post dating the form, this will allow us to process all the open
invoices on the account

Please note:  If the form is not completed and returned, we will have to
place the account on COD status.

Thank you

Kim Ross

R&L Carriers

Credit & Collections

1-800-543-5589 ext.#1156 or 937-556-2182

Fax #937-283-1502

kim.ross@rlcarriers.com <mailto:kim.ross@rlcarriers.com>

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Hi Nina<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Its of; just =
rubbed me the wrong way.<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Have a great =
week. <o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Nina White =
&lt;nina.white@rlcarriers.com&gt; <br><b>Sent:</b> Monday, August 14, =
2023 6:15 AM<br><b>To:</b> rcruz@sapasequipment.com; Kim Ross =
&lt;kim.ross@rlcarriers.com&gt;<br><b>Subject:</b> RE: ACCT SAPA11 SAPAS =
LLC<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal>Richard,<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Thank you for.the follow.up.and yes you have been a =
great customer for many years.&nbsp; Thank you for.tbe opportunity and =
business<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div =
id=3D"composer_signature"><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>Nina =
White<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>R+L =
Carriers<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.5pt;color:#575757'>(281)788-5929<o:p></o:p></span></=
p></div></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>-------- Original message =
--------<o:p></o:p></p></div><div><p class=3DMsoNormal>From: <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Date: 8/13/23 7:39 PM =
(GMT-06:00) <o:p></o:p></p></div><div><p class=3DMsoNormal>To: Kim Ross =
&lt;<a =
href=3D"mailto:kim.ross@rlcarriers.com">kim.ross@rlcarriers.com</a>&gt; =
<o:p></o:p></p></div><div><p class=3DMsoNormal>Cc: Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t; <o:p></o:p></p></div><div><p class=3DMsoNormal>Subject: RE: ACCT =
SAPA11 SAPAS LLC <o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><div><table =
class=3DMsoNormalTable border=3D1 cellspacing=3D0 =
cellpadding=3D0><tr><td nowrap style=3D'background:#FFBF00;padding:0in =
0in 0in 0in'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>This email =
originated outside the organization. Avoid clicking links or opening =
attachments unless you have confirmed this email is =
legitimate.</span><o:p></o:p></p></td></tr></table></div><div><p =
class=3DMsoNormal>Dear Ms Ross, <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Been in the =
field for which the delay.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Will email =
tomorrow.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>I think I =
have been a loyal customer and as such don&#8217;t appreciate the =
comment on COD.<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>As it may, =
you will have your paperwork tomorrow.&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Richard =
Cruz<o:p></o:p></p><p class=3DMsoNormal>Owner<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Kim Ross &lt;<a =
href=3D"mailto:kim.ross@rlcarriers.com">kim.ross@rlcarriers.com</a>&gt; =
<br><b>Sent:</b> Friday, August 11, 2023 3:14 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a><br>=
<b>Cc:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: ACCT SAPA11 SAPAS =
LLC<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>We have not =
received the completed form, please provide<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>The account =
is being placed on COD until the form is completed and =
returned<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><p =
class=3DMsoNormal>Thank you<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Kim =
Ross<o:p></o:p></p><p class=3DMsoNormal>R&amp;L =
Carriers<o:p></o:p></p><p class=3DMsoNormal>Credit &amp; =
Collections<o:p></o:p></p><p class=3DMsoNormal>1-800-543-5589 ext.#1156 =
or 937-556-2182<o:p></o:p></p><p class=3DMsoNormal>Fax =
#937-283-1502<o:p></o:p></p><p class=3DMsoNormal><a =
href=3D"mailto:kim.ross@rlcarriers.com">kim.ross@rlcarriers.com</a><o:p><=
/o:p></p></div><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a> =
&lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 <br><b>Sent:</b> Wednesday, August 9, 2023 3:57 PM<br><b>To:</b> Kim =
Ross &lt;<a =
href=3D"mailto:kim.ross@rlcarriers.com">kim.ross@rlcarriers.com</a>&gt;<b=
r><b>Cc:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> RE: ACCT SAPA11 SAPAS =
LLC<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><table =
class=3DMsoNormalTable border=3D1 cellspacing=3D0 =
cellpadding=3D0><tr><td nowrap style=3D'background:#FFBF00;padding:0in =
0in 0in 0in'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>This email =
originated outside the organization. Avoid clicking links or opening =
attachments unless you have confirmed this email is =
legitimate.</span><o:p></o:p></p></td></tr></table></div><p =
class=3DMsoNormal>Hi Kim, <o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Yes, I had =
to cancel my previous card.&nbsp;&nbsp; Will complete your form.&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Best<o:p></o:p></p><p =
class=3DMsoNormal>Richard<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Kim Ross &lt;<a =
href=3D"mailto:kim.ross@rlcarriers.com">kim.ross@rlcarriers.com</a>&gt; =
<br><b>Sent:</b> Wednesday, August 9, 2023 2:36 PM<br><b>To:</b> <a =
href=3D"mailto:RCRUZ@SAPASEQUIPMENT.COM">RCRUZ@SAPASEQUIPMENT.COM</a><br>=
<b>Cc:</b> Nina White &lt;<a =
href=3D"mailto:nina.white@rlcarriers.com">nina.white@rlcarriers.com</a>&g=
t;<br><b>Subject:</b> ACCT SAPA11 SAPAS LLC<br><b>Importance:</b> =
High<o:p></o:p></p></div></div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Good =
afternoon Richard,<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>The credit =
card on your account with R&amp;L Carriers has declined.&nbsp; We =
currently have $2024.36 in open invoices on the account dating back to =
7/14/2023<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Please find attached an AUTO PAY FORM attached.&nbsp; =
Please complete form post dating to 7/14/2023 and return to the email =
address at the top of the form.&nbsp; By post dating the form, this will =
allow us to process all the open invoices on the =
account<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Please note:&nbsp; If the form is not completed and =
returned, we will have to place the account on COD =
status.<o:p></o:p></p><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p =
class=3DMsoNormal>Thank you<o:p></o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoNormal>Kim =
Ross<o:p></o:p></p><p class=3DMsoNormal>R&amp;L =
Carriers<o:p></o:p></p><p class=3DMsoNormal>Credit &amp; =
Collections<o:p></o:p></p><p class=3DMsoNormal>1-800-543-5589 ext.#1156 =
or 937-556-2182<o:p></o:p></p><p class=3DMsoNormal>Fax =
#937-283-1502<o:p></o:p></p><p class=3DMsoNormal><a =
href=3D"mailto:kim.ross@rlcarriers.com">kim.ross@rlcarriers.com</a><o:p><=
/o:p></p><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div></div></div></body></html>
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