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From: <rcruz@sapasequipment.com>
To: "'Joshua Hoskins'" <josh@newlifescientific.com>
References: <013301da4335$b3328090$199781b0$@sapasequipment.com> <CAL-nOox3wvpgpqBmad0ye0ZuxOwudJ8p8DLoavdsGm4Ez_zXhw@mail.gmail.com> <018101da433e$d92e6260$8b8b2720$@sapasequipment.com> <CAL-nOowNt_mEU_0E5EtCM7i1VW9PsoK5M10akpBOEyYBOhGghg@mail.gmail.com>
In-Reply-To: <CAL-nOowNt_mEU_0E5EtCM7i1VW9PsoK5M10akpBOEyYBOhGghg@mail.gmail.com>
Subject: RE: Shipping of SAKURA
Date: Wed, 10 Jan 2024 10:27:30 -0600
Message-ID: <004901da43e1$eb219480$c164bd80$@sapasequipment.com>
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Thank you!

From: Joshua Hoskins <josh@newlifescientific.com>
Sent: Wednesday, January 10, 2024 8:07 AM
To: rcruz@sapasequipment.com
Subject: Re: Shipping of SAKURA

Richard,

The dimensions for the packaged box are below. When we receive the label, we 
will get it on the box immediately.

Length: 23 Inches

Width: 21 Inches

Height: 17 Inches

Weight: 67 Pounds

Thank you,

Josh

Joshua  Hoskins

Operations Manager

New Life Scientific, Inc.

<https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/phone-icon-2x.png>

<tel:567-221-0615> 567-221-0615

<https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/email-icon-2x.png>

<mailto:Josh@NewLifeScientific.Com> Josh@NewLifeScientific.Com

<https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/link-icon-2x.png>

<https://newlifescientific.com/> https://newlifescientific.com/

<https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/address-icon-2x.png>

300 Dupler St, Cridersville OH 45806

<https://ci3.googleusercontent.com/mail-sig/AIorK4x76XKwu3rY24Wb7OQyLEpSVW-KBWGwOiCrbREoMoIU8a0xF6CCfpFdmKeB4pKBUKfPUOFZoWo>

On Tue, Jan 9, 2024 at 4:00 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Josh,

No rush….I remember the last item you shipped in a box was REALLY WELL 
PACKED.  Would you mind placing in a box with a lot of “fluff”?

Thanks again,

Rich

From: Joshua Hoskins <josh@newlifescientific.com 
<mailto:josh@newlifescientific.com> >
Sent: Tuesday, January 9, 2024 2:43 PM
To: rcruz@sapasequipment.com <mailto:rcruz@sapasequipment.com>
Subject: Re: Shipping of SAKURA

Richard,

We don't have the damaged unit packaged for shipment as we were waiting for 
further instruction. I can have the team pack that up tomorrow morning and 
get the dimensions back to me. Would you like that packaged on a pallet or 
in a box?

Thank you,

Josh

Joshua  Hoskins

Operations Manager

New Life Scientific, Inc.

<https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/phone-icon-2x.png>

<tel:567-221-0615> 567-221-0615

<https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/email-icon-2x.png>

<mailto:Josh@NewLifeScientific.Com> Josh@NewLifeScientific.Com

<https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/link-icon-2x.png>

<https://newlifescientific.com/> https://newlifescientific.com/

<https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/address-icon-2x.png>

300 Dupler St, Cridersville OH 45806

<https://ci3.googleusercontent.com/mail-sig/AIorK4x76XKwu3rY24Wb7OQyLEpSVW-KBWGwOiCrbREoMoIU8a0xF6CCfpFdmKeB4pKBUKfPUOFZoWo>

On Tue, Jan 9, 2024 at 2:54 PM <rcruz@sapasequipment.com 
<mailto:rcruz@sapasequipment.com> > wrote:

Hi Josh,

Belated Happy New Year.

We have made the crate and including shipping+tracking details.    Scheduled 
to be picked up tomorrow.

Can you please let me know shipping dimension and weight of the damaged 
unit?  I will likely send you a Fedex label for the broken unit.

Thanks again for your professional treatment,

Rich

Richard Cruz

Owner

713-502-3780

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<http://www.sapasequipment.com> www.sapasequipment.com

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt'>Thank you!<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt'><o:p>&nbsp;</o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
Joshua Hoskins &lt;josh@newlifescientific.com&gt; <br><b>Sent:</b> =
Wednesday, January 10, 2024 8:07 AM<br><b>To:</b> =
rcruz@sapasequipment.com<br><b>Subject:</b> Re: Shipping of =
SAKURA<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal>Richard,<o:p></o:p></p><div><p class=3DMsoNormal>The =
dimensions for the packaged box are below. When we receive the label, we =
will get it on the box immediately.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Length: 23 Inches<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Width: 21 Inches<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Height: 17 Inches<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Weight: 67 Pounds<br =
clear=3Dall><o:p></o:p></p><div><div><div><div><div><div><div><div><div><=
div><div><div><div><div><div><div><div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Thank you,<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Josh<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td =
style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td =
style=3D'padding:0in 0in 0in 0in'><h3 style=3D'margin:0in'><span =
style=3D'font-size:12.0pt;font-family:"Georgia",serif;color:black'>Joshua=
&nbsp;&nbsp;Hoskins<o:p></o:p></span></h3><p =
style=3D'margin:0in;line-height:15.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Georgia",serif;color:black'>Operati=
ons Manager<o:p></o:p></span></p><p =
style=3D'margin:0in;line-height:15.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Georgia",serif;color:black'>New =
Life Scientific, Inc.<o:p></o:p></span></p></td><td width=3D30 =
style=3D'width:22.5pt;padding:0in 0in 0in 0in'></td><td width=3D1 =
style=3D'width:.75pt;border:none;border-left:solid #8BCD32 =
1.0pt;padding:0in 0in 0in 0in'></td><td width=3D30 =
style=3D'width:22.5pt;padding:0in 0in 0in 0in'></td><td =
style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr =
style=3D'height:12.5pt'><td width=3D30 style=3D'width:22.5pt;padding:0in =
0in 0in 0in;height:12.5pt'><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td valign=3Dbottom =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal><span =
style=3D'font-family:"Georgia",serif;color:black;background:#8BCD32'><img=
 width=3D13 height=3D13 style=3D'width:.1388in;height:.1388in' =
id=3D"_x0000_i1038" =
src=3D"https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/=
icons/phone-icon-2x.png"></span><span =
style=3D'font-family:"Georgia",serif'><o:p></o:p></span></p></td></tr></t=
able></td><td style=3D'padding:0in 0in 0in 0in;height:12.5pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Georgia",serif;color:black'><a =
href=3D"tel:567-221-0615" target=3D"_blank"><span =
style=3D'font-size:9.0pt;color:black'>567-221-0615</span></a><o:p></o:p><=
/span></p></td></tr><tr style=3D'height:12.5pt'><td width=3D30 =
style=3D'width:22.5pt;padding:0in 0in 0in 0in;height:12.5pt'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td valign=3Dbottom =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal><span =
style=3D'font-family:"Georgia",serif;color:black;background:#8BCD32'><img=
 border=3D0 width=3D13 height=3D13 =
style=3D'width:.1388in;height:.1388in' id=3D"_x0000_i1037" =
src=3D"https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/=
icons/email-icon-2x.png"></span><span =
style=3D'font-family:"Georgia",serif'><o:p></o:p></span></p></td></tr></t=
able></td><td style=3D'padding:0in 0in 0in 0in;height:12.5pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Georgia",serif'><a =
href=3D"mailto:Josh@NewLifeScientific.Com" target=3D"_blank"><span =
style=3D'font-size:9.0pt;color:black'>Josh@NewLifeScientific.Com</span></=
a><o:p></o:p></span></p></td></tr><tr style=3D'height:12.5pt'><td =
width=3D30 style=3D'width:22.5pt;padding:0in 0in 0in =
0in;height:12.5pt'><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td valign=3Dbottom =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal><span =
style=3D'font-family:"Georgia",serif;color:black;background:#8BCD32'><img=
 border=3D0 width=3D13 height=3D13 =
style=3D'width:.1388in;height:.1388in' id=3D"_x0000_i1036" =
src=3D"https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/=
icons/link-icon-2x.png"></span><span =
style=3D'font-family:"Georgia",serif'><o:p></o:p></span></p></td></tr></t=
able></td><td style=3D'padding:0in 0in 0in 0in;height:12.5pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Georgia",serif'><a =
href=3D"https://newlifescientific.com/" target=3D"_blank"><span =
style=3D'font-size:9.0pt;color:black'>https://newlifescientific.com/</spa=
n></a><o:p></o:p></span></p></td></tr><tr style=3D'height:12.5pt'><td =
width=3D30 style=3D'width:22.5pt;padding:0in 0in 0in =
0in;height:12.5pt'><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td valign=3Dbottom =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal><span =
style=3D'font-family:"Georgia",serif;color:black;background:#8BCD32'><img=
 border=3D0 width=3D13 height=3D13 =
style=3D'width:.1388in;height:.1388in' id=3D"_x0000_i1035" =
src=3D"https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/=
icons/address-icon-2x.png"></span><span =
style=3D'font-family:"Georgia",serif'><o:p></o:p></span></p></td></tr></t=
able></td><td style=3D'padding:0in 0in 0in 0in;height:12.5pt'><p =
class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Georgia",serif;color:black'>300 =
Dupler St, Cridersville OH 45806</span><span =
style=3D'font-family:"Georgia",serif'><o:p></o:p></span></p></td></tr></t=
able></td></tr></table></td></tr><tr><td style=3D'padding:0in 0in 0in =
0in'><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D428 =
style=3D'width:321.25pt;vertical-align:-webkit-baseline-middle'><tr =
style=3D'height:15.0pt'><td style=3D'padding:0in 0in 0in =
0in;height:15.0pt'></td></tr><tr style=3D'height:.5pt'><td width=3D428 =
style=3D'width:321.25pt;border:none;border-bottom:solid #8BCD32 =
1.0pt;padding:0in 0in 0in 0in;height:.5pt'></td></tr><tr =
style=3D'height:15.0pt'><td style=3D'padding:0in 0in 0in =
0in;height:15.0pt'></td></tr></table></td></tr><tr><td =
style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D428 =
style=3D'width:321.25pt;vertical-align:-webkit-baseline-middle'><tr><td =
valign=3Dtop style=3D'padding:0in 0in 0in 0in'><p =
class=3DMsoNormal><span style=3D'font-family:"Georgia",serif'><img =
border=3D0 width=3D130 height=3D63 =
style=3D'width:1.3541in;height:.6597in' id=3D"_x0000_i1034" =
src=3D"https://ci3.googleusercontent.com/mail-sig/AIorK4x76XKwu3rY24Wb7OQ=
yLEpSVW-KBWGwOiCrbREoMoIU8a0xF6CCfpFdmKeB4pKBUKfPUOFZoWo"></span><span =
style=3D'font-family:"Georgia",serif'><o:p></o:p></span></p></td></tr></t=
able></td></tr><tr style=3D'height:15.0pt'><td style=3D'padding:0in 0in =
0in 0in;height:15.0pt'></td></tr><tr><td style=3D'padding:0in 0in 0in =
0in'></td></tr></table></div></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></div></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p class=3DMsoNormal>On =
Tue, Jan 9, 2024 at 4:00<span =
style=3D'font-family:"Arial",sans-serif'>=E2=80=AF</span>PM &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com">rcruz@sapasequipment.com</a>&gt;=
 wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Josh,<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>No =
rush=E2=80=A6.I remember the last item you shipped in a box was REALLY =
WELL PACKED.&nbsp; Would you mind placing in a box with a lot of =
=E2=80=9Cfluff=E2=80=9D?<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks =
again,<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>=
 Joshua Hoskins &lt;<a href=3D"mailto:josh@newlifescientific.com" =
target=3D"_blank">josh@newlifescientific.com</a>&gt; <br><b>Sent:</b> =
Tuesday, January 9, 2024 2:43 PM<br><b>To:</b> <a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a><br><b>Subject:</b> Re: =
Shipping of SAKURA<o:p></o:p></p></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Richard,<o:p=
></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We don't =
have the damaged unit packaged for shipment as we were waiting for =
further instruction. I can have the team pack that up tomorrow morning =
and get the dimensions back to me. Would you like that packaged on a =
pallet or in a box?&nbsp;<br =
clear=3Dall><o:p></o:p></p><div><div><div><div><div><div><div><div><div><=
div><div><div><div><div><div><div><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank =
you,<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Josh<o:p></o=
:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div><div><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td =
style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td =
style=3D'padding:0in 0in 0in 0in'><h3 style=3D'margin:0in'><span =
style=3D'font-size:12.0pt;font-family:"Georgia",serif;color:black'>Joshua=
&nbsp;&nbsp;Hoskins</span><o:p></o:p></h3><p =
style=3D'margin:0in;line-height:15.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Georgia",serif;color:black'>Operati=
ons Manager</span><o:p></o:p></p><p =
style=3D'margin:0in;line-height:15.0pt'><span =
style=3D'font-size:9.0pt;font-family:"Georgia",serif;color:black'>New =
Life Scientific, Inc.</span><o:p></o:p></p></td><td width=3D30 =
style=3D'width:22.5pt;padding:0in 0in 0in 0in'></td><td width=3D1 =
style=3D'width:.75pt;border:none;border-left:solid #8BCD32 =
1.0pt;padding:0in 0in 0in 0in'></td><td width=3D30 =
style=3D'width:22.5pt;padding:0in 0in 0in 0in'></td><td =
style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr =
style=3D'height:12.5pt'><td width=3D30 style=3D'width:22.5pt;padding:0in =
0in 0in 0in;height:12.5pt'><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td valign=3Dbottom =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Georgia",serif;color:black;background:#8BCD32'><img=
 border=3D0 width=3D13 height=3D13 =
style=3D'width:.1388in;height:.1388in' id=3D"_x0000_i1033" =
src=3D"https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/=
icons/phone-icon-2x.png"></span><o:p></o:p></p></td></tr></table></td><td=
 style=3D'padding:0in 0in 0in 0in;height:12.5pt'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Georgia",serif;color:black'><a =
href=3D"tel:567-221-0615" target=3D"_blank"><span =
style=3D'font-size:9.0pt;color:black'>567-221-0615</span></a></span><o:p>=
</o:p></p></td></tr><tr style=3D'height:12.5pt'><td width=3D30 =
style=3D'width:22.5pt;padding:0in 0in 0in 0in;height:12.5pt'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td valign=3Dbottom =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Georgia",serif;color:black;background:#8BCD32'><img=
 border=3D0 width=3D13 height=3D13 =
style=3D'width:.1388in;height:.1388in' id=3D"_x0000_i1032" =
src=3D"https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/=
icons/email-icon-2x.png"></span><o:p></o:p></p></td></tr></table></td><td=
 style=3D'padding:0in 0in 0in 0in;height:12.5pt'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Georgia",serif'><a =
href=3D"mailto:Josh@NewLifeScientific.Com" target=3D"_blank"><span =
style=3D'font-size:9.0pt;color:black'>Josh@NewLifeScientific.Com</span></=
a></span><o:p></o:p></p></td></tr><tr style=3D'height:12.5pt'><td =
width=3D30 style=3D'width:22.5pt;padding:0in 0in 0in =
0in;height:12.5pt'><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td valign=3Dbottom =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Georgia",serif;color:black;background:#8BCD32'><img=
 border=3D0 width=3D13 height=3D13 =
style=3D'width:.1388in;height:.1388in' id=3D"_x0000_i1031" =
src=3D"https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/=
icons/link-icon-2x.png"></span><o:p></o:p></p></td></tr></table></td><td =
style=3D'padding:0in 0in 0in 0in;height:12.5pt'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Georgia",serif'><a =
href=3D"https://newlifescientific.com/" target=3D"_blank"><span =
style=3D'font-size:9.0pt;color:black'>https://newlifescientific.com/</spa=
n></a></span><o:p></o:p></p></td></tr><tr style=3D'height:12.5pt'><td =
width=3D30 style=3D'width:22.5pt;padding:0in 0in 0in =
0in;height:12.5pt'><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'vertical-align:-webkit-baseline-middle'><tr><td valign=3Dbottom =
style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Georgia",serif;color:black;background:#8BCD32'><img=
 border=3D0 width=3D13 height=3D13 =
style=3D'width:.1388in;height:.1388in' id=3D"_x0000_i1030" =
src=3D"https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/=
icons/address-icon-2x.png"></span><o:p></o:p></p></td></tr></table></td><=
td style=3D'padding:0in 0in 0in 0in;height:12.5pt'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:9.0pt;font-family:"Georgia",serif;color:black'>300 =
Dupler St, Cridersville OH =
45806</span><o:p></o:p></p></td></tr></table></td></tr></table></td></tr>=
<tr><td style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D428 =
style=3D'width:321.25pt;vertical-align:-webkit-baseline-middle'><tr =
style=3D'height:15.0pt'><td style=3D'padding:0in 0in 0in =
0in;height:15.0pt'></td></tr><tr style=3D'height:.5pt'><td width=3D428 =
style=3D'width:321.25pt;border:none;border-bottom:solid #8BCD32 =
1.0pt;padding:0in 0in 0in 0in;height:.5pt'></td></tr><tr =
style=3D'height:15.0pt'><td style=3D'padding:0in 0in 0in =
0in;height:15.0pt'></td></tr></table></td></tr><tr><td =
style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D428 =
style=3D'width:321.25pt;vertical-align:-webkit-baseline-middle'><tr><td =
valign=3Dtop style=3D'padding:0in 0in 0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-family:"Georgia",serif'><img border=3D0 width=3D130 =
height=3D63 style=3D'width:1.3541in;height:.6597in' id=3D"_x0000_i1029" =
src=3D"https://ci3.googleusercontent.com/mail-sig/AIorK4x76XKwu3rY24Wb7OQ=
yLEpSVW-KBWGwOiCrbREoMoIU8a0xF6CCfpFdmKeB4pKBUKfPUOFZoWo"></span><o:p></o=
:p></p></td></tr></table></td></tr><tr style=3D'height:15.0pt'><td =
style=3D'padding:0in 0in 0in 0in;height:15.0pt'></td></tr><tr><td =
style=3D'padding:0in 0in 0in =
0in'></td></tr></table></div></div></div></div></div></div></div></div></=
div></div></div></div></div></div></div></div></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div></div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Tue, Jan =
9, 2024 at 2:54<span =
style=3D'font-family:"Arial",sans-serif'>=E2=80=AF</span>PM &lt;<a =
href=3D"mailto:rcruz@sapasequipment.com" =
target=3D"_blank">rcruz@sapasequipment.com</a>&gt; =
wrote:<o:p></o:p></p></div><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi =
Josh,<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Belated =
Happy New Year.&nbsp; <o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We have =
made the crate and including shipping+tracking =
details.&nbsp;&nbsp;&nbsp; Scheduled to be picked up tomorrow.&nbsp; =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can you =
please let me know shipping dimension and weight of the damaged =
unit?&nbsp; I will likely send you a Fedex label for the broken unit. =
<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks =
again for your professional treatment,&nbsp; <o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rich<o:p></o=
:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Richard =
Cruz</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>Owner</span><o:=
p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt'><img border=3D0 width=3D15 height=3D15 =
style=3D'width:.1597in;height:.1597in' =
id=3D"m_3944204786499339031m_445288132984855612_x005f_x0000_i1028" =
src=3D"cid:image001.gif@01DA43AF.9DA0A660" =
alt=3DTel=C3=A9fono></span><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
713-502-3780</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><img =
border=3D0 width=3D15 height=3D11 style=3D'width:.1597in;height:.118in' =
id=3D"m_3944204786499339031m_445288132984855612_x005f_x0000_i1027" =
src=3D"cid:image002.gif@01DA43AF.9DA0A660" alt=3DEmail></span><span =
lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><a href=3D"mailto:amora@sapasequipment.com" =
target=3D"_blank"><span lang=3DES-MX =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>rcruz@sapasequi=
pment.com</span></a><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img =
border=3D0 width=3D15 height=3D15 style=3D'width:.1597in;height:.1597in' =
id=3D"m_3944204786499339031m_445288132984855612_x005f_x0000_i1026" =
src=3D"cid:image003.gif@01DA43AF.9DA0A660" alt=3DWeb><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp; =
</span><a href=3D"http://www.sapasequipment.com" target=3D"_blank"><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:windowtext=
;text-decoration:none'>www.sapasequipment.com</span></a><o:p></o:p></p><p=
 class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>&nbsp;</span><o=
:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><img =
border=3D0 width=3D292 height=3D66 =
style=3D'width:3.0416in;height:.6875in' =
id=3D"m_3944204786499339031m_445288132984855612_x005f_x0000_i1025" =
src=3D"cid:image004.jpg@01DA43AF.9DA0A660" alt=3D"A close up of a =
sign&#13;&#10;&#13;&#10;Description automatically =
generated"></span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p><=
/o:p></p></div></div></div></blockquote></div></div></div></div></blockqu=
ote></div></div></body></html>
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