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✏️ Editing: 1704982131.M346274P2395727.aristoteles.x5servers.net,S=31678,W=32344:2,S

From: <rcruz@sapasequipment.com>
To: "'Samuel Farr $OSV$'" <samuel.farr.osv@fedex.com>
References: <CH2PR12MB4007B16781784FF9E5F08638A16B2@CH2PR12MB4007.namprd12.prod.outlook.com> <CH2PR12MB400796AB4B9850E24E4949D2A1682@CH2PR12MB4007.namprd12.prod.outlook.com>
In-Reply-To: <CH2PR12MB400796AB4B9850E24E4949D2A1682@CH2PR12MB4007.namprd12.prod.outlook.com>
Subject: RE: Up to 60% Off - Lock in Our Best Discounts Yet!
Date: Thu, 11 Jan 2024 08:08:46 -0600
Message-ID: <021601da4497$b41a64b0$1c4f2e10$@sapasequipment.com>
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95% of my shipments are via GROUND.  I actually receive a much better rate
on platforms such as SHIPPO and ebay than the 39% you are offering.  How
can that be?  I would like to use Fedex for most if not all my shipments
but you need to offer me a "real" small business discount.

Respectfully,

Richard Cruz

Owner

713-502-3780

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

<http://www.sapasequipment.com> www.sapasequipment.com

From: Samuel Farr (OSV) <samuel.farr.osv@fedex.com> 
Sent: Thursday, January 11, 2024 8:01 AM
To: rcruz@sapasequipment.com
Subject: Re: Up to 60% Off - Lock in Our Best Discounts Yet!

What did you think of the offer below? Let's schedule a time to talk.

<https://app.salesforceiq.com/r?target=659ff4abb053ce4680c5a86f&t=AFwhZf06
l_awUBQs7yu2D1qUsVsTQx0JeR1XPSalsMUL7j5FiVpTgvDn7pQ6NpDhcQx9Y7y4Do4m6GnOka
zaCuIdmblEFioWzWeGdrVGai5oWFCTF5qOybMoGwjSeSdNdubSAxQ3bgFn&url=https%3A%2F
%2Fwww.fedex.com%2Fen-us%2Fsmall-business%2Fsales-support.html> 
 
<https://app.salesforceiq.com/t.png?c=lex&t=AFwhZf06l_awUBQs7yu2D1qUsVsTQx
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--------------- Original Message ---------------
From: samuel.farr.osv@fedex.com <mailto:samuel.farr.osv@fedex.com>
<samuel.farr.osv@fedex.com <mailto:samuel.farr.osv@fedex.com> >
Date: January 8, 2024 at 7:19 AM

<https://app.salesforceiq.com/r?target=659bf65f417dc761af9a0c02&t=AFwhZf0v
G1wGidtFtYUpwx1JPSn3mhgOeNMaawFkyGhpYI0zqDB7bMu9PD2l5KVZEJSzWnbuLu3_ZoXVxW
VywPrCpLQrTXIP_ftT78EV86n2wRnlPw0A1Tj82DizsWFaQxqIpAdaTsZW&url=https%3A%2F
%2Fwww.fedex.com%2Fen-us%2Fsmall-business%2Fsales-support.html>

We have reviewed your account and it's time for a pricing upgrade. For a
limited time, take advantage of our small business discount program with
savings up to 60%. Speak with a sales rep for more information.

*Better discounts and pricing up to:

*       60% on Express domestic parcel services

*       39% on Ground parcel services

*       77% on International Express export services

*       50% on Delivery Area Surcharge fee

*       50% on Residential Delivery Surcharge fee

*Discounts vary based upon revenue, volume, and current pricing program.

Samuel Farr

<https://isell.file.force.com/file-asset-public/Picture2?oid=00DA0000000Yo
x5>

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charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1>95% of my shipments are via GROUND.&nbsp; I =
actually receive a much better rate on platforms such as SHIPPO and ebay =
than the 39% you are offering.&nbsp; How can that be?&nbsp; I would like =
to use Fedex for most if not all my shipments but you need to offer me a =
&#8220;real&#8221; small business discount. <o:p></o:p><o:p>&nbsp;</o:p>Respectfully, =
<o:p></o:p><o:p>&nbsp;</o:p>Richard =
Cruz<o:p></o:p>Owner<o:p></o:p=
><o:p>&nbsp;</o:=
p><img =
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713-502-3780<o:p></o:p><img =
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0in 0in'>From:<=
/b> =
Samuel Farr (OSV) &lt;samuel.farr.osv@fedex.com&gt; Sent: =
Thursday, January 11, 2024 8:01 AM To: =
rcruz@sapasequipment.com Subject: Re: Up to 60% Off - Lock in =
Our Best Discounts Yet!<o:p></o:p></div></div><o:p>&nbsp;</o:p>What did you think of the offer =
below? Let&#8217;s schedule a time to talk. <a =
href=3D"https://app.salesforceiq.com/r?target=3D659ff4abb053ce4680c5a86f&=
amp;t=3DAFwhZf06l_awUBQs7yu2D1qUsVsTQx0JeR1XPSalsMUL7j5FiVpTgvDn7pQ6NpDhc=
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---- Original Message --------------- From: <a =
href=3D"mailto:samuel.farr.osv@fedex.com">samuel.farr.osv@fedex.com</a> =
&lt;<a =
href=3D"mailto:samuel.farr.osv@fedex.com">samuel.farr.osv@fedex.com</a>&g=
t; Date: January 8, 2024 at 7:19 AM<o:p></o:p><blockquote =
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0000000Yox5" alt=3DPicture1></a> We have =
reviewed your account and it&#8217;s time for a pricing upgrade. For a =
limited time, take advantage of our small business discount program with =
savings up to 60%. Speak with a sales rep for more =
information. *</=
span>Better discounts =
and pricing up to: <o:p></o:p><![if =
!supportLists]>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
<![endif]>60% on Express =
domestic parcel services<o:p></o:p><![if =
!supportLists]>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
<![endif]>39% on Ground =
parcel services<o:p></o:p><![if =
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<![endif]>77% on =
International Express export services<o:p></o:p><![if =
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<![endif]>50% on =
Delivery Area Surcharge fee<o:p></o:p><![if =
!supportLists]>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
<![endif]>50% on =
Residential Delivery Surcharge fee<o:p></o:p>*Discounts =
vary based upon revenue, volume, and current pricing =
program. =
<o:p></o:p><div style=3D'margin-left:24.0pt'>&nbsp; =
<o:p></o:p></div><div><a =
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style=3D'margin-left:24.0pt'>&nbsp; =
<o:p></o:p></div><div>&nbsp;Samuel =
Farr &nbsp; =
<o:p></o:p></div><div><img border=3D0 width=3D370 =
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