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From: <rcruz@sapasequipment.com>
To: "'KPM Service'" <service@kpmanalytics.com>
References: <VXQnK000000000000000000000000000000000000000000000S74BXQ0027dV3X2DROGpS87_P62ILQ@sfdc.net>
In-Reply-To: <VXQnK000000000000000000000000000000000000000000000S74BXQ0027dV3X2DROGpS87_P62ILQ@sfdc.net>
Subject: RE: Sapas Lab Equipment - Liasys Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]
Date: Thu, 11 Jan 2024 16:38:28 -0600
Message-ID: <036d01da44de$e77cb870$b6762950$@sapasequipment.com>
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Hello Mathew and thanks for your support.

Tomorrow and will look for the serial number and email you back.

Nest

Richard

Richard Cruz

Owner

Sapas LLC

713-502-3780

<mailto:amora@sapasequipment.com> rcruz@sapasequipment.com

From: KPM Service <service@kpmanalytics.com> 
Sent: Thursday, January 11, 2024 4:32 PM
To: rcruz@sapasequipment.com
Subject: Sapas Lab Equipment - Liasys Software Support [
ref:!00D6g06P7Vp.!5004V01UHl9D:ref ]

Hi Richard,

Thanks for speaking with me today, I've set up this case for your request
for our AMS team to follow up with you.

They'll need to confirm the serial number of the instrument to authorize
the installation.

Please let me know if you have any questions or if there's anything else I
can help you with.

Thank you!

Best,

MATTHEW DAMRON 
Client Engagement Specialist 
Phone: +1 774.737.7712

<https://kpmanalytics.my.salesforce.com/servlet/servlet.ImageServer?oid=00
D6g000006P7Vp&esid=0184V00001GAnne&from=ext>

ref:!00D6g06P7Vp.!5004V01UHl9D:ref

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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 15 =
(filtered medium)"><style></style></head><body lang=3DEN-US =
link=3D"#467886" vlink=3D"#96607D" style=3D'word-wrap:break-word'><div =
class=3DWordSection1>Hello Mathew and thanks for your =
support.&nbsp; <o:p></o:p><o:p>&nbsp;</o:p>Tomorrow and will =
look for the serial number and email you back.&nbsp; =
<o:p></o:p><o:p>&nbsp;</o:p>Nest<o:p></o:p>Richard<o:p></o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p>Richard =
Cruz<o:p></o:p>Owner<o:p></o:p=
>Sapas LLC =
<o:p></o:p><o:p>&nbsp;</o:=
p><img =
width=3D15 height=3D15 style=3D'width:.1597in;height:.1597in' =
id=3D"_x0000_i1027" src=3D"cid:image001.gif@01DA44AC.9AB27020" =
alt=3DTel&eacute;fono>&nbsp; =
713-502-3780<o:p></o:p><img =
width=3D15 height=3D11 style=3D'width:.1597in;height:.118in' =
id=3D"_x0000_i1026" src=3D"cid:image002.gif@01DA44AC.9AB27020" =
alt=3DEmail>&nbsp; =
<a href=3D"mailto:amora@sapasequipment.com">rcruz@sapasequi=
pment.com</a><o:p></o:p></sp=
an><o:p>&nbsp;</=
o:p><o:p>&nbsp;</o:=
p><o:p>&nbsp;</o:=
p><o:p>&nbsp;</=
o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><o:p>&nbsp;</o:p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'>From:<=
/b> =
KPM Service &lt;service@kpmanalytics.com&gt; Sent: Thursday, =
January 11, 2024 4:32 PM To: =
rcruz@sapasequipment.com Subject: Sapas Lab Equipment - Liasys =
Software Support [ ref:!00D6g06P7Vp.!5004V01UHl9D:ref =
]<o:p></o:p></div><o:p>&nbsp;</o:p><div>Hi =
Richard,<o:p></o:p></div><div>&nbsp;<o:p></o:p></div><div>Thanks for speaking with me today, I've set up this =
case for your request for our AMS team to follow up with =
you.<o:p></o:p></div><div>They'll need to =
confirm the serial number of the instrument to authorize the =
installation.&nbsp;<o:p></o:p></div><div>&nbsp;<o:p></o:p></div><div>Please let me know if you have any questions or if =
there's anything else I can help you with.<o:p></o:p></div><div>Thank you!<o:p></o:p></div><div> Best, MATTHEW DAMRON Client Engagement =
Specialist Phone: +1 774.737.7712<o:p></o:p></div><img border=3D0 width=3D1 height=3D1 =
style=3D'width:.0138in;height:.0138in' id=3D"_x0000_i1025" =
src=3D"https://kpmanalytics.my.salesforce.com/servlet/servlet.ImageServer=
?oid=3D00D6g000006P7Vp&amp;esid=3D0184V00001GAnne&amp;from=3Dext"> <br=
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